WebPT, Inc.

The Document Prep Manager will be responsible for front end document management operations across the organization. In this role, you will organize your teams across the country to effectively process incoming and outgoing documents. Responsibilities Responsible for incoming and outgoing physical and digital communications. Responsible for maintaining and managing the digital routing of documents into the RCM workflows. Seek ways to reduce document processing costs; implements cost savings programs and procedures to increase efficiency. Participate in setting goals and objectives for mail and imaging services. Supervise staff. Supervision duties to include: hiring and placement, training and development, maintain scheduling systems, communicate job expectations, collaborate on forma performance reviews, and disciplinary actions. Provide guidance and feedback as necessary to both onshore and offshore teams. Act as highest level of support for internal and external escalated issues....

The Document Prep Supervisor will supervise the day to day activities of the assigned department staff. This position will ensure maximum productivity, completion, and resolution of assigned projects and duties. This includes achievement of established monthly and quarterly accounts receivable goals, in accordance with WebPT policies, practices and procedures. Responsibilities Identify, analyze, and manage all issues with incoming and outgoing physical and digital communications. Coordinate, assign, audit, and supervise work with assigned staff to ensure productivity standards and goals are consistently met. Review and analyze past due tasks with staff on a weekly basis. Act as first level support for internal and external escalated issues. Document outcomes and track completion of activities. Work with the Document manager to determine the level of automation possible and the necessary personnel to achieve collection goals. Supervise staff including: performance...

The Document Prep Manager will be responsible for front end document management operations across the organization. In this role, you will organize your teams across the country to effectively process incoming and outgoing documents. Responsibilities Responsible for incoming and outgoing physical and digital communications. Responsible for maintaining and managing the digital routing of documents into the RCM workflows. Seek ways to reduce document processing costs; implements cost savings programs and procedures to increase efficiency. Participate in setting goals and objectives for mail and imaging services. Supervise staff. Supervision duties to include: hiring and placement, training and development, maintain scheduling systems, communicate job expectations, collaborate on forma performance reviews, and disciplinary actions. Provide guidance and feedback as necessary to both onshore and offshore teams. Act as highest level of support for internal and external escalated issues....