Customer Service Specialist

  • Staffanation
  • Canada, KY 41519, USA
  • 14 Jan, 2021

Job Description

Member Communication Rep. - Excellent Benefits Package!

A well-established financial institution in Cincinnati that offers an EXCELLENT benefits package and is temp-to-hire.

Position Details:
Multiple candidates are needed for a Customer Service position focusing on assisting the bank customers. This is a 1st shift position with the hours of 8:45am-5:30pm, with rotating Saturdays 9:00am-2:00pm. The starting pay is $14.00/hr.

What they offer: Once hired on, the Benefits package includes:
Medical, Dental, Vision, and Life Insurance
401 K with 10% match
Short and Long-Term Disability
Paid Holidays
8 PTO days a year
2 weeks' vacation after 1 year
3 weeks' vacation after 3 years

In addition, you will also receive Staffanation bonuses of $50 bonus after completing 40 hours, $100 bonus after completing 1 month, and $50 referral bonus when you refer a friend!
Ask us about our American Dream Program! Our Life Coach helps you to reach your personal and career dreams.

Responsibilities and Requirements:

As a Member Communication Representative in the Member Response Department, the primary goal is to best serve the member in a friendly, professional, and timely manner. They are to know and understand the products, services, and benefits of the credit union and be able to assist members with their questions and concerns. They will also troubleshoot and resolve member-related issues, answer questions, and serve as the "goodwill" agent for the company. HSD/GED is required Must have At least 1 year of Customer Service experience Prior Call Center or Receptionist experience is preferred Prior experience working in a financial institution is not required
Why wait? Apply now to have a Placement Specialist contact you to get started.

Staffanation, Inc. is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law. These are temp-to-hire positions based upon job performance, attendance, punctuality, and job openings. Category: Customer Service , Keywords: Customer Service Representative

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