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Lead Flight Attendant

Job Details

full-time
Brooklyn, Florida, United States
ClickaJobs LTD
Salary : $60000 Annually
04/23/2025
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Full Job Description

American Airlines is seeking a highly experienced and customer-focused Lead Flight Attendant to join our team in Jacksonville, Florida. This key role will involve managing a team of flight attendants, ensuring passenger safety and comfort, and delivering exceptional customer service. The ideal candidate will have extensive experience in the aviation industry and a proven ability to handle challenging situations with professionalism and grace.

Responsibilities:
  • Supervise and coordinate the activities of a team of flight attendants, ensuring smooth and efficient cabin service.
  • Ensure passenger safety and comfort throughout the flight, following all safety procedures and regulations.
  • Deliver exceptional customer service, addressing passenger needs and resolving any issues promptly and efficiently.
  • Manage cabin service, including meal service, beverage service, and in-flight entertainment.
  • Enforce safety regulations and company policies.
  • Maintain a clean and organized cabin environment.
  • Handle emergency situations calmly and effectively, following established procedures.
  • Communicate effectively with pilots, ground crew, and other airline personnel.

Qualifications:
  • High school diploma or equivalent.
  • 5+ years of experience as a flight attendant.
  • Extensive knowledge of aviation safety regulations and procedures.
  • Excellent customer service and communication skills.
  • Ability to work effectively under pressure and handle challenging situations.
  • Ability to work a flexible schedule, including nights, weekends, and holidays.
  • Current FAA medical certificate.

American Airlines offers a competitive salary and benefits package, including health insurance, retirement plan, and paid time off. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
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