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Customer Service Representative

Pittsburgh, Pennsylvania Citizens

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Description

Starting Salary: $21.50 / hour

Start Date: November 3, 2025

When there’s a question about your finances, you want answers and support fast. Our customers rely on our Contact Center Specialists to help them understand, and make sense of, general needs with their accounts including balance inquiries, basic maintenances, transfers, assistance with our online banking experience and more. 

Primary responsibilities include

Our best colleagues have a customer-first mentality when answering inquiries by phone. As part of our dedicated team, you’ll create positive interactions with our customers every day, whether that’s delivering a memorable service experience, or helping to problem-solve an issue - they’ll want to tell friends or family about the service they received as a customer. As a Contact Center Specialist you will:

  • Field a variety of incoming customer calls to deliver high-quality solutions for our customers. Depending on the customer need, calls can be lengthy and occur back-to-back. You’ll have scheduled breaks throughout your day.
  • Help customers improve their banking experience and build customer relationships by recommending products and services that meet their banking needs.
  • Receive extensive paid training to build your expertise and prepare you to handle customer inquiries of increasing complexity.

What you'll get

  • Meaningful work & relationships – Feel satisfaction and pride in producing high-quality support for our customers. Experience supportive leadership and a team that has your back to foster a sense of camaraderie. Our Contact Center colleagues are regularly celebrated, and it’s common for colleagues who go above and beyond for customers, or one another, to receive Credo Awards. This monetary reward has points that never expire and can be redeemed for brand-name products and gift cards in our online store.
  • Commitment to community – Give back with 4 hours of paid time off annually for volunteering, separate from regular PTO, and have your donations to eligible 501(c)(3) organizations matched, up to $1,000 annually.
  • Career opportunities, reward, and upskilling – Many promotional roles throughout the Contact Center are hired from within the team. See your hard work rewarded with opportunities to grow your career through training, coaching, career planning and development resources that enable you to branch off in any direction your talents and interests take you. 
  • Exceptional benefits – Receive comprehensive health care coverage, including medical, dental and vision plans, a 401K with corporate match, tuition assistance, mental health and wellbeing programs, discounts on student loan refinancing, and more.

Qualifications, Education, Certifications and/or Other Professional Credentials

  • High School degree or equivalent
  • Minimum 1 year of exceptional performance in a customer-facing role 
  • Computer proficiency 
  • Strong verbal communication skills 
  • Positive and customer-focused mindset
  • Strong listening and problem solving abilities
  • Superior interpersonal skills with the ability to navigate through difficult situations
  • Ability to multi-task in a fast-paced environment
  • Detail-oriented with a strong sense of urgency. 
  • Experience recommending and referring products/services to customers, preferred 
  • Qualified candidates must complete a virtual job tryout after applying as the next step, to be completed within 7 days of receiving the link. How to prepare: Set aside 30 minutes for the self-guided tryout that includes exercises and a video interview question. Find a quiet place to record and be camera-ready. You’ll need a smartphone, tablet, or desktop computer with your camera and microphone enabled. You’ll learn more about what the role entails, complete a few, short exercises that assess core competencies that matter for our Contact Center Specialists, and answer a question on video. This step accelerates the hiring process. Our Citizens recruiters will review your application and tryout, and schedule candidates who are a fit for the role directly with the hiring manager.

Hours & Work Schedule

  • Hours per Week: 40
  • Work Schedule: Various 1st Shift Schedules. All shifts will include working 1 weekend day
    • Must have ability to work holidays 

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Some job boards have started using jobseeker-reported data to estimate salary ranges for roles. If you apply and qualify for this role, a recruiter will discuss accurate pay guidance.

Equal Employment Opportunity

Citizens, its parent, subsidiaries, and related companies (Citizens) provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to age, ancestry, color, citizenship, physical or mental disability, perceived disability or history or record of a disability, ethnicity, gender, gender identity or expression, genetic information, genetic characteristic, marital or domestic partner status, victim of domestic violence, family status/parenthood, medical condition, military or veteran status, national origin, pregnancy/childbirth/lactation, colleague’s or a dependent’s reproductive health decision making, race, religion, sex, sexual orientation, or any other category protected by federal, state and/or local laws. At Citizens, we are committed to fostering an inclusive culture that enables all colleagues to bring their best selves to work every day and everyone is expected to be treated with respect and professionalism. Employment decisions are based solely on merit, qualifications, performance and capability.

Why Work for Us

At Citizens, you'll find a customer-centric culture built around helping our customers and giving back to our local communities. When you join our team, you are part of a supportive and collaborative workforce, with access to training and tools to accelerate your potential and maximize your career growth

Background Check

Any offer of employment is conditioned upon the candidate successfully passing a background check, which may include initial credit, motor vehicle record, public record, prior employment verification, and criminal background checks. Results of the background check are individually reviewed based upon legal requirements imposed by our regulators and with consideration of the nature and gravity of the background history and the job offered. Any offer of employment will include further information.

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Sushi Customer Service

Auburn, New York Wegmans Food Markets

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Schedule: Part time
Availability: Afternoon, Evening (Including Weekends). Shifts end as late as 9pm
Age Requirement: Must be 18 years or older
Location: Auburn, NY
Address: 1 Loop Road
Pay: $16 - $16.50 / hour
Job Posting: 08/20/2025
Job Posting End: 09/19/2025
Job ID: R

Bring your love for sushi, and we'll teach you the rest! In this role, you will help prepare fresh, high-quality sushi rolls to be sold in our store, as well as help customers with any made-to-order or special requests. You will work alongside experienced sushi chefs, learning traditional techniques and perfecting your craft in a fast-paced, customer-focused environment.

Responsibilities:

  • Prepare ingredients, including slicing fish, cutting vegetables, and making sushi rice
  • Assist in making sushi rolls, nigiri, sashimi, and other menu items according to recipes and presentation standards
  • Maintain cleanliness and organization of the kitchen, following food safety and sanitation guidelines
  • Work efficiently in a fast-paced environment, ensuring timely preparation
  • Uphold excellent food presentation and customer satisfaction

Requirements:

  • Ability to work in a fast-paced environment and handle multiple tasks

At Wegmans, we’ve always believed we can achieve our goals only if we first fulfill the needs of our people. Putting our people first and offering competitive compensation, comprehensive benefits and a wide range of meaningful perks is just the beginning of what defines a rewarding career at Wegmans.

Comprehensive benefits*

  1. Paid time off (PTO) to help you balance your personal and work life
  2. Higher premium pay rates for working overtime, on Sundays, or on a recognized holiday
  3. Health care benefits that provide a high level of coverage at a low cost to you
  4. Retirement plan with a 401(k) match
  5. A generous scholarship program to help employees meet their educational goals
  6. LiveWell Employee & Family program to support your emotional, work-life and financial wellness

Our employees have put us high on Fortune 100 Best Companies to Work For® list every year since it was first produced in 1998. Discover what it means to work for a mission-driven, values-based company where YOU make the difference.

*Certain eligibility requirements must be satisfied, and offerings may differ based upon area or the company and/or position.

+

At Wegmans, we’ve always believed we can achieve our goals only if we first fulfill the needs of our people. Putting our people first and offering competitive compensation, comprehensive benefits and a wide range of meaningful perks is just the beginning of what defines a rewarding career at Wegmans.

Comprehensive benefits*
  1. Paid time off (PTO) to help you balance your personal and work life
  2. Higher premium pay rates for working overtime, on Sundays, or on a recognized holiday
  3. Health care benefits that provide a high level of coverage at a low cost to you
  4. Retirement plan with a 401(k) match
  5. A generous scholarship program to help employees meet their educational goals
  6. LiveWell Employee & Family program to support your emotional, work-life and financial wellness

Our employees have put us high on Fortune 100 Best Companies to Work For® list every year since it was first produced in 1998. Discover what it means to work for a mission-driven, values-based company where YOU make the difference.

*Certain eligibility requirements must be satisfied, and offerings may differ based upon area or the company and/or position.

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Sub Shop Customer Service

West Seneca, New York Wegmans Food Markets

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Job Descriptions

Schedule: Part time
Availability: Morning, Afternoon, Evening (Includes Weekends).
Age Requirement: Must be 18 years or older
Location: West Seneca, NY
Address: 370 Orchard Park Road
Pay: $16 - $16.50 / hour
Job Posting: 09/13/2025
Job Posting End: 09/15/2025
Job ID: R

Our mission is to provide incredible service and help our customers live healthier, better lives through food.  As a part of our sub shop team, you will create fresh sub sandwiches and other delicious products to serve customers through the day, while building rapport and giving them a reason to return.  If you are passionate about food and like working in a fast-paced environment, this would be the role for you!

What will I do?

  • Provide incredible customer service
  • Take and prepare customer orders accurately and on time
  • Maintain department appearance throughout the day by stocking, refilling and rotating product

At Wegmans, we’ve always believed we can achieve our goals only if we first fulfill the needs of our people. Putting our people first and offering competitive compensation, comprehensive benefits and a wide range of meaningful perks is just the beginning of what defines a rewarding career at Wegmans.

Comprehensive benefits*

  1. Paid time off (PTO) to help you balance your personal and work life
  2. Higher premium pay rates for working overtime, on Sundays, or on a recognized holiday
  3. Health care benefits that provide a high level of coverage at a low cost to you
  4. Retirement plan with a 401(k) match
  5. A generous scholarship program to help employees meet their educational goals
  6. LiveWell Employee & Family program to support your emotional, work-life and financial wellness

Our employees have put us high on Fortune 100 Best Companies to Work For® list every year since it was first produced in 1998. Discover what it means to work for a mission-driven, values-based company where YOU make the difference.

*Certain eligibility requirements must be satisfied, and offerings may differ based upon area or the company and/or position.

+

At Wegmans, we’ve always believed we can achieve our goals only if we first fulfill the needs of our people. Putting our people first and offering competitive compensation, comprehensive benefits and a wide range of meaningful perks is just the beginning of what defines a rewarding career at Wegmans.

Comprehensive benefits*
  1. Paid time off (PTO) to help you balance your personal and work life
  2. Higher premium pay rates for working overtime, on Sundays, or on a recognized holiday
  3. Health care benefits that provide a high level of coverage at a low cost to you
  4. Retirement plan with a 401(k) match
  5. A generous scholarship program to help employees meet their educational goals
  6. LiveWell Employee & Family program to support your emotional, work-life and financial wellness

Our employees have put us high on Fortune 100 Best Companies to Work For® list every year since it was first produced in 1998. Discover what it means to work for a mission-driven, values-based company where YOU make the difference.

*Certain eligibility requirements must be satisfied, and offerings may differ based upon area or the company and/or position.

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Customer Service Representative

Mount Pleasant, Wisconsin beBeeCustomerService

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Job Descriptions

Job Title:

Cashier and Customer Service Specialist

Description

This role requires a friendly and efficient team member to assist customers during the check-out process, perform cash register functions, bag groceries, and work at the customer service desk. The ideal candidate will maintain attractive customer service displays, support the company's customer service vision, and provide exceptional service to customers and team members.

  • Assist customers with their purchases, answer questions, and resolve any issues that may arise.
  • Perform all cash register functions, including operating a point of sale system, handling cash and credit transactions, and making change.
  • Bag groceries, stock shelves, and maintain a clean and organized store environment.
  • Work at the customer service desk, answering phones, responding to customer inquiries, and providing information about products and services.
Requirements

To be successful in this role, you must have excellent communication and interpersonal skills, be able to work effectively in a fast-paced environment, and possess basic math skills. You should also be able to lift 50 pounds, stand for long periods, and work a flexible schedule, including nights, weekends, and holidays.

  • Excellent communication and interpersonal skills.
  • Ability to work effectively in a fast-paced environment.
  • Basic math skills.
  • Ability to lift 50 pounds.
  • Ability to stand for long periods.
  • Flexibility to work a variety of shifts, including nights, weekends, and holidays.
Benefits

We offer a competitive hourly rate, plus opportunities for advancement and professional growth. Our benefits package includes health insurance, retirement plan benefits, eligibility for a store discount, paid time off, and access to other benefit programs.

Additionally, new entry-level team members who successfully complete their first 90 days of employment and remain actively employed in an eligible role may be eligible for a base rate increase after their 90-day anniversary.

Work Environment

Our store is a dynamic and fast-paced environment where teamwork and collaboration are essential. As a cashier and customer service specialist, you will work closely with other team members to ensure that our customers receive exceptional service and support.

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Customer Service Representative

Portland, Tennessee beBeeCustomerService

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Unlock a Rewarding Career

Elevate your professional journey by joining our dynamic team as a Customer Service Representative.

About the Role:

This exciting opportunity allows you to utilize your excellent communication skills and passion for delivering exceptional customer experiences. You will be responsible for ensuring customers receive top-notch service, addressing their queries, and resolving issues efficiently.

Key Responsibilities:
  • Deliver outstanding customer service through proactive listening and effective communication.
  • Address customer complaints in a timely and professional manner, providing solutions that meet their needs.
  • Maintain a thorough knowledge of products and services to provide informed responses and recommendations.
Requirements:
  • Excellent communication and interpersonal skills.
  • Able to work in a fast-paced environment with multiple priorities.
  • Demonstrated ability to problem-solve and think critically.
What We Offer:

We provide a competitive hourly rate commensurate with experience, as well as a range of benefits including health insurance, retirement plan benefits, eligibility for a store discount, paid time off, and access to other benefit programs.

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Tax Service Representative

Decatur, Illinois beBeeCareer

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Job Overview

This role is perfect for individuals who enjoy helping others and have a strong passion for tax preparation. As a Seasonal Tax Associate, you will be responsible for providing expert tax guidance and support to customers in person and virtually.

Key Responsibilities:

  • Provide full service tax return preparation, including tax advice, calculations, and software/product support.
  • Use Intuit TurboTax products to serve customers and resolve any tax-related issues they may have.
  • Foster strong relationships with customers by demonstrating empathy and understanding of their unique situations.

Benefits

  • Opportunity to work with a dynamic team of tax professionals.
  • Gain valuable experience in tax preparation and customer service.
  • Chance to develop strong communication and problem-solving skills.
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Tax Professional for Local Customer Service

Georgetown, Texas beBeeTax

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Job Description:

We are seeking a dedicated and experienced Tax Professional to join our team as a Seasonal Local Service Associate. In this role, you will serve as a trusted advisor, empowering customers to achieve positive financial outcomes while supporting our mission of Powering Prosperity Around the World.

You will work on-site from a local TurboTax location, serving customers both in-person and virtually using Intuit TurboTax products. You will leverage your tax expertise to provide full-service tax return preparation, tax advice, calculations, and software/product support. Your ability to demonstrate understanding of each customer's unique situation, and connect with them on a personal level is critical to alleviating the stress some may feel when tackling their taxes.


Key Responsibilities:
  • Provide Tax Expertise: Give hands-on tax advice and complete preparation services for TurboTax clients, handling simple to complex tax situations (e.g., personal and business income, deductions optimization, amendments). Facilitate discovery sessions and tax reviews to uncover deductions, minimize tax liabilities, maximize refunds, and provide future tax planning advice. Utilize resources such as government websites, professional tools, and team expertise to deliver accurate tax solutions in personalized everyday language.
  • Be a Proactive Community Ambassador: Embody a community ambassador and business owner mindset to cultivate a robust customer base for TurboTax. Serve as the local face of TurboTax, actively engaging with new prospects, nurturing leads, and converting them into long-term clients through proactive outreach. Organize local events, with the support of our organization, to create opportunities for customer engagement.
  • Educate and Communicate Confidently: Enthusiastically represent TurboTax in your local community. Represent our organization in local and national marketing efforts. This includes hosting engaging learning events, participating in local marketing efforts, and demystifying taxes to make them accessible and approachable.
  • Build Relationships: Connect with people, demonstrate understanding and sensitivity to their financial concerns, and build the long-term trust that turns a one-time transaction into a loyal, multi-year relationship.
  • Deliver a Best-in-Class Customer Experience: Create an exceptional customer experience, professionalism, and genuine interest in helping clients achieve their financial goals (e.g., saving for retirement, college funds, weddings, or vacations).

Required Skills and Qualifications:

To be successful in this role, you must have:

  • A Preparer Tax Identification Number (PTIN) as required by law to file taxes.
  • A minimum of 2 years of paid experience filing 30 or more federal and state individual 1040 tax returns per tax season using professional tax preparation software.
  • Familiarity with Circular 230.
  • Willingness and availability to work a static weekly schedule with a minimum of 24 hours per week at a TurboTax location.
  • Bilingual (English/Spanish) communication skills are a plus.
  • Experience in holistic tax advisory services beyond tax filing.

Benefits:

We offer a competitive compensation package with a strong pay-for-performance rewards approach. The expected base pay range for this position varies by location. We also provide a comprehensive benefits package, including:

  • 401(k) Savings Plan with company matching.
  • Paid sick time.
  • Employee Stock Purchase Plan.
  • E&O Insurance provided by our organization.
  • Employee Assistance Program.
  • Discounts on our products, including a free copy of TurboTax Live.

How to Apply:

If you are a motivated and results-driven Tax Professional looking for a challenging and rewarding opportunity, please submit your application today.

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About The Latest Insurance Jobs in United States!

Tax Service Representative

Cedar, Minnesota beBeeCustomer

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Job Overview

This is an exciting opportunity to grow professionally and personally while making a positive impact on people's lives by helping them navigate the complexities of taxation.

Key Accountabilities:
  • Deliver exceptional customer service by providing accurate and timely tax preparation, advice, and product support.
  • Maintain up-to-date knowledge of tax laws, regulations, and industry developments to ensure the highest level of expertise.
  • Work collaboratively as part of a high-performing team to achieve business objectives and drive customer satisfaction.
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Financial Service Representative

Tulsa, Oklahoma beBeeCommunity

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Empowering Customer Success

Careers at Intuit offer a unique opportunity to combine tax expertise with entrepreneurial spirit and community engagement.


About the Role:


This position involves working as a trusted advisor, empowering customers to achieve positive financial outcomes while supporting Intuit's mission of

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Tax Specialist - Customer Service Representative

Milton, Indiana beBeeTaxAdvisor

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Expert Tax Advisor Opportunity

We are seeking a highly skilled and motivated individual to join our team as an Expert Tax Advisor. This role combines tax expertise, entrepreneurial spirit, and community engagement to help customers navigate their tax needs.


About the Role:


In this position, you will work with customers to provide full service tax return preparation, tax advice, calculations, and software/product support. You will leverage your tax expertise to empower customers to achieve positive financial outcomes while supporting our mission of empowering individuals and businesses to succeed financially.


Key Responsibilities:

  • Provide expert tax guidance and support to customers
  • Prepare and submit tax returns accurately and efficiently
  • Identify and optimize tax savings opportunities for customers
  • Build strong relationships with customers to drive long-term loyalty

What We Offer:

As an Expert Tax Advisor, you will receive access to exceptional benefits and resources, including professional development opportunities, competitive compensation, and a collaborative work environment.


Requirements:

  • Active Preparer Tax Identification Number (PTIN) as required by law
  • Minimum of 2 years of paid experience filing 30 or more federal and state individual 1040 tax returns per tax season using professional tax preparation software
  • Familiarity with Circular 230
  • Willing and available to work a static weekly schedule with a minimum of 24 hours per week
  • Excellent communication and interpersonal skills

Attributes & Skills:

  • Passionate about empowering customers and helping them overcome the complexities of taxation
  • Entrepreneurial and self-driven with a business ownership mindset to grow customer portfolios
  • Exceptional customer service skills, high empathy, and a friendly, professional demeanor
  • Strong verbal and written communication skills
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