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We’re a Little Different

Our mission is clear. We bring to life a healing ministry through our compassionate care and exceptional service.

At Mercy, we believe in careers that match the unique gifts of unique individuals – careers that not only make the most of your skills and talents, but also your heart. Join us and discover why Modern Healthcare Magazine named us in its “Top 100 Places to Work.”

Overview:

The Laboratory Manager is a leader and part of the provider care team who helps with diagnosis, treatment, and monitoring of patient conditions through the use of technical and scientific knowledge. This position is responsible for ensuring accurate, precise, and timely performance of laboratory tests. Laboratory managers are directly responsible for leading laboratory personnel and operations while assuring compliance and meeting all regulatory requirements consistent with the quality of a World Class Laboratory. This position is responsible for all managerial functions which includes fiscal management, planning and management of lab operations, quality management and Human Resource management. The Laboratory Manager will be required to exhibit excellent customer service skills in line with Mercy Signature Service in all internal and external customer interactions. Mercy Leaders are required to exhibit Mercy Leadership Attributes.Performs duties and responsibilities in a manner consistent with our mission, values, and Mercy Service Standards.

Qualifications:

• Education: Associate's Degree required
• Experience: Three years clinical laboratory experience
• Preferred Education: Bachelor's degree
• Preferred Experience: Three years leadership experience
• Preferred Certifications: ASCP or equivalent of a Medical Technologist/Medical Laboratory Scientist/Medical Laboratory Technician or appropriate categorical certification

We Offer Great Benefits:

Day-one comprehensive health, vision and dental coverage, PTO, tuition reimbursement and employer-matched retirement funds are just a few of the great benefits offered to eligible co-workers, including those working 32 hours or more per pay period!

We’re bringing to life a healing ministry through compassionate care.

At Mercy, our supportive community will be behind you every step of your day, especially the tough ones. You will have opportunities to pioneer new models of care and transform the health care experience through advanced technology and innovative procedures. We’re expanding to help our communities grow. Join us and be a part of it all.

What Makes You a Good Match for Mercy?

Compassion and professionalism go hand-in-hand with us. Having a positive outlook and a strong sense of advocacy is in perfect step with our mission and vision. We’re also collaborative and unafraid to do a little extra to deliver excellent care – that’s just part of our commitment. If that sounds like a good fit for you, we encourage you to apply.

EEO/AA/Minorities/Females/Disabled/Veterans

We’re a Little Different

Our mission is clear. We bring to life a healing ministry through our compassionate care and exceptional service.

At Mercy, we believe in careers that match the unique gifts of unique individuals – careers that not only make the most of your skills and talents, but also your heart. Join us and discover why Modern Healthcare Magazine named us in its “Top 100 Places to Work.”

Overview:

The Laboratory Manager is a leader and part of the provider care team who helps with diagnosis, treatment, and monitoring of patient conditions through the use of technical and scientific knowledge. This position is responsible for ensuring accurate, precise, and timely performance of laboratory tests. Laboratory managers are directly responsible for leading laboratory personnel and operations while assuring compliance and meeting all regulatory requirements consistent with the quality of a World Class Laboratory. This position is responsible for all managerial functions which includes fiscal management, planning and management of lab operations, quality management and Human Resource management. The Laboratory Manager will be required to exhibit excellent customer service skills in line with Mercy Signature Service in all internal and external customer interactions. Mercy Leaders are required to exhibit Mercy Leadership Attributes.Performs duties and responsibilities in a manner consistent with our mission, values, and Mercy Service Standards.

Qualifications:

• Education: Associate's Degree required
• Experience: Three years clinical laboratory experience
• Preferred Education: Bachelor's degree
• Preferred Experience: Three years leadership experience
• Preferred Certifications: ASCP or equivalent of a Medical Technologist/Medical Laboratory Scientist/Medical Laboratory Technician or appropriate categorical certification

We Offer Great Benefits:

Day-one comprehensive health, vision and dental coverage, PTO, tuition reimbursement and employer-matched retirement funds are just a few of the great benefits offered to eligible co-workers, including those working 32 hours or more per pay period!

We’re bringing to life a healing ministry through compassionate care.

At Mercy, our supportive community will be behind you every step of your day, especially the tough ones. You will have opportunities to pioneer new models of care and transform the health care experience through advanced technology and innovative procedures. We’re expanding to help our communities grow. Join us and be a part of it all.

What Makes You a Good Match for Mercy?

Compassion and professionalism go hand-in-hand with us. Having a positive outlook and a strong sense of advocacy is in perfect step with our mission and vision. We’re also collaborative and unafraid to do a little extra to deliver excellent care – that’s just part of our commitment. If that sounds like a good fit for you, we encourage you to apply.

EEO/AA/Minorities/Females/Disabled/Veterans

We’re a Little Different

Our mission is clear. We bring to life a healing ministry through our compassionate care and exceptional service.

At Mercy, we believe in careers that match the unique gifts of unique individuals – careers that not only make the most of your skills and talents, but also your heart. Join us and discover why Modern Healthcare Magazine named us in its “Top 100 Places to Work.”

Overview:

The Laboratory Manager is a leader and part of the provider care team who helps with diagnosis, treatment, and monitoring of patient conditions through the use of technical and scientific knowledge. This position is responsible for ensuring accurate, precise, and timely performance of laboratory tests. Laboratory managers are directly responsible for leading laboratory personnel and operations while assuring compliance and meeting all regulatory requirements consistent with the quality of a World Class Laboratory. This position is responsible for all managerial functions which includes fiscal management, planning and management of lab operations, quality management and Human Resource management. The Laboratory Manager will be required to exhibit excellent customer service skills in line with Mercy Signature Service in all internal and external customer interactions. Mercy Leaders are required to exhibit Mercy Leadership Attributes.Performs duties and responsibilities in a manner consistent with our mission, values, and Mercy Service Standards.

Qualifications:

• Education: Associate's Degree required
• Experience: Three years clinical laboratory experience
• Preferred Education: Bachelor's degree
• Preferred Experience: Three years leadership experience
• Preferred Certifications: ASCP or equivalent of a Medical Technologist/Medical Laboratory Scientist/Medical Laboratory Technician or appropriate categorical certification

We Offer Great Benefits:

Day-one comprehensive health, vision and dental coverage, PTO, tuition reimbursement and employer-matched retirement funds are just a few of the great benefits offered to eligible co-workers, including those working 32 hours or more per pay period!

We’re bringing to life a healing ministry through compassionate care.

At Mercy, our supportive community will be behind you every step of your day, especially the tough ones. You will have opportunities to pioneer new models of care and transform the health care experience through advanced technology and innovative procedures. We’re expanding to help our communities grow. Join us and be a part of it all.

What Makes You a Good Match for Mercy?

Compassion and professionalism go hand-in-hand with us. Having a positive outlook and a strong sense of advocacy is in perfect step with our mission and vision. We’re also collaborative and unafraid to do a little extra to deliver excellent care – that’s just part of our commitment. If that sounds like a good fit for you, we encourage you to apply.

EEO/AA/Minorities/Females/Disabled/Veterans

We’re a Little Different

Our mission is clear. We bring to life a healing ministry through our compassionate care and exceptional service.

At Mercy, we believe in careers that match the unique gifts of unique individuals – careers that not only make the most of your skills and talents, but also your heart. Join us and discover why Modern Healthcare Magazine named us in its “Top 100 Places to Work.”

Overview:

The Laboratory Manager is a leader and part of the provider care team who helps with diagnosis, treatment, and monitoring of patient conditions through the use of technical and scientific knowledge. This position is responsible for ensuring accurate, precise, and timely performance of laboratory tests. Laboratory managers are directly responsible for leading laboratory personnel and operations while assuring compliance and meeting all regulatory requirements consistent with the quality of a World Class Laboratory. This position is responsible for all managerial functions which includes fiscal management, planning and management of lab operations, quality management and Human Resource management. The Laboratory Manager will be required to exhibit excellent customer service skills in line with Mercy Signature Service in all internal and external customer interactions. Mercy Leaders are required to exhibit Mercy Leadership Attributes.Performs duties and responsibilities in a manner consistent with our mission, values, and Mercy Service Standards.

Qualifications:

• Education: Associate's Degree required
• Experience: Three years clinical laboratory experience
• Preferred Education: Bachelor's degree
• Preferred Experience: Three years leadership experience
• Preferred Certifications: ASCP or equivalent of a Medical Technologist/Medical Laboratory Scientist/Medical Laboratory Technician or appropriate categorical certification

We Offer Great Benefits:

Day-one comprehensive health, vision and dental coverage, PTO, tuition reimbursement and employer-matched retirement funds are just a few of the great benefits offered to eligible co-workers, including those working 32 hours or more per pay period!

We’re bringing to life a healing ministry through compassionate care.

At Mercy, our supportive community will be behind you every step of your day, especially the tough ones. You will have opportunities to pioneer new models of care and transform the health care experience through advanced technology and innovative procedures. We’re expanding to help our communities grow. Join us and be a part of it all.

What Makes You a Good Match for Mercy?

Compassion and professionalism go hand-in-hand with us. Having a positive outlook and a strong sense of advocacy is in perfect step with our mission and vision. We’re also collaborative and unafraid to do a little extra to deliver excellent care – that’s just part of our commitment. If that sounds like a good fit for you, we encourage you to apply.

EEO/AA/Minorities/Females/Disabled/Veterans

Why USAA?

At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families.

Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful.

The Opportunity

USAA is seeking a talented Financial Institutions Relationship Manager Senior to manage and provides operational oversight of USAA’s external annuity distribution and select technology service providers. Responsible for delivering end-to-end operational, process, and service excellence through ongoing management and oversight of annuity operations, service and technology suppliers. Ensures timely and satisfactory resolution and communication of new business, post issue and service to include escalations, and exceptions.

We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Phoenix, AZ, Colorado Springs, CO, Tampa, FL, or Plano, TX. Relocation assistance is not available for this position.

What you’ll do:

• Monitors key distributor satisfaction and performance metrics to understand and apply data driven insights to inform business strategies to achieve business goals and operational efficiencies.

• Participates as a subject matter expert on new distributor implementation and launch.

• Participates in  monthly operations business review meetings supplier and service provider firms to review service level targets, identify business trends and to uncover opportunities to develop operational and business process efficiencies.

• Responsible for timely and appropriate resolution of escalations from external distribution partners.

• Identifies opportunities to document and facilitate improvements to processes.  Assists with developing functional policies, procedures, and guidelines.

• Participates in periodic business review meetings with senior executives at distributor and/or supplier and service provider firms to foster relationships and uncover opportunities to develop operational efficiencies.

• Responsible for new account implementation and business development with external distributors.

• Identifies and manages business operational controls to ensure adherence to appropriate risk level.

• Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures

What you have:

• Bachelor's degree OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree. (Total of 10 years of experience without Bachelor’s Degree)

• 6 years of experience in annuity product sales, relationship management, and/or annuity operations.

• 3 years of experience in annuity and/or life insurance distribution through full-service brokerage and bank broker dealer firms. 

• Excellent relationship management skills and demonstrated ability to influence decisions at all leadership levels.

• Subject-matter-expert level of business acumen in the areas of annuity business operations, broker dealer sales processes and paperwork, sales suitability, industry practices and emerging trends required.

• High level knowledge of investments, annuities and/or life insurance products.

• Strong relationship management skills and demonstrated ability to influence decisions at senior leadership levels.

• Strong issue resolution and follow-up skills.

• Strong executive-level communication and interpersonal skills, with the ability to effectively navigate and mediate conflict and foster honest dialog.

• 10% travel may be required

What sets you apart: 

• US military experience through military service or a military spouse/domestic partner

• 3 or more years technical experience working with Zinnia Solution (Formerly Annuity Net), Firelight, DTCC, iPipeline

• 3 or more years annuity operations experience with working knowledge of annuity products and the third-party distribution sales process

• 3 or more years of experience in annuity operations support and service, preferably within a broker-dealer or insurance company utilizing third-party annuities distribution.

• 2 or more years of experience working with a business process outsourced (BPO) firm.

Compensation range: The salary range for this position is: $114,080 - $218,030.

USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.).

Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location.

Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.

The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.

Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.

For more details on our outstanding benefits, visit our benefits page on USAAjobs.com.

Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting.

USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

 Job Summary:

The Area Manager of Operations will lead and support a group of 8-12 Endodontic, Periodontic and Oral Surgery practices. The Area Manager will oversee day-to-day operations of the practices with P&L responsibility and 4-wall accountability. The successful candidate will work directly with the practices to improve processes & profitability, including identifying and implementing local growth initiatives. The individual will build and maintain exceptional relationships with doctors, practice managers and their teams. The Area Manager of Operations will balance the need for preserving each unique practice culture and brand, while ensuring future positive growth and innovation.

About Us:

Specialized Dental Partners, a private equity backed firm in 36 States, is the exclusive management services group for endodontists, periodontists, and other specialized dentists.  We partner with top tier specialized dentists throughout the United States to collaborate and grow their practices so they can pursue clinical excellence without getting mired in the administrative side of the business – and without relinquishing clinical autonomy. Specialized Dental Partners provides comprehensive operational, marketing, and administrative support services, reinvests resources, and applies best practices and innovative technologies to improve clinical and financial performance – resulting in steadier, more profitable growth for all. The result is that our partners are able to do more of what they love while securing their professional futures.

Essential Duties and Responsibilities:

• Provide leadership, inspiration, mentorship, guidance and career development to group of practice managers focused on day to day practice operations to promote teamwork and high-quality patient service. 
• Cultivate a patient-centric environment, focusing on smooth operations and efficient patient flow.
• Conduct P&L analysis and manage budgeting. Implement financial strategies to improve profitability. 
• Provide training and development opportunities for practice leaders. 
• Monitor and analyze key metrics for day-to-day operations to ensure efficient and profitable operations.
• Oversee and execute the on-boarding and transition of new practice partnerships.

Requirements:

• Bachelor's Degree
• 5+ years of experience in a multi-site leadership role
• 5+ years of dental or healthcare operational experience

Preferred Skills:

• Previous Dental Practice Management experience
• Healthcare Operations experience
• Proficiency in MS Office applications, particularly Word, Excel, and PowerPoint.

 Job Summary:

The Area Manager of Operations will lead and support a group of 8-12 Endodontic, Periodontic and Oral Surgery practices. The Area Manager will oversee day-to-day operations of the practices with P&L responsibility and 4-wall accountability. The successful candidate will work directly with the practices to improve processes & profitability, including identifying and implementing local growth initiatives. The individual will build and maintain exceptional relationships with doctors, practice managers and their teams. The Area Manager of Operations will balance the need for preserving each unique practice culture and brand, while ensuring future positive growth and innovation.

About Us:

Specialized Dental Partners, a private equity backed firm in 36 States, is the exclusive management services group for endodontists, periodontists, and other specialized dentists.  We partner with top tier specialized dentists throughout the United States to collaborate and grow their practices so they can pursue clinical excellence without getting mired in the administrative side of the business – and without relinquishing clinical autonomy. Specialized Dental Partners provides comprehensive operational, marketing, and administrative support services, reinvests resources, and applies best practices and innovative technologies to improve clinical and financial performance – resulting in steadier, more profitable growth for all. The result is that our partners are able to do more of what they love while securing their professional futures.

Essential Duties and Responsibilities:

• Provide leadership, inspiration, mentorship, guidance and career development to group of practice managers focused on day to day practice operations to promote teamwork and high-quality patient service. 
• Cultivate a patient-centric environment, focusing on smooth operations and efficient patient flow.
• Conduct P&L analysis and manage budgeting. Implement financial strategies to improve profitability. 
• Provide training and development opportunities for practice leaders. 
• Monitor and analyze key metrics for day-to-day operations to ensure efficient and profitable operations.
• Oversee and execute the on-boarding and transition of new practice partnerships.

Requirements:

• Bachelor's Degree
• 5+ years of experience in a multi-site leadership role
• 5+ years of dental or healthcare operational experience

Preferred Skills:

• Previous Dental Practice Management experience
• Healthcare Operations experience
• Proficiency in MS Office applications, particularly Word, Excel, and PowerPoint.

 Job Summary:

The Area Manager of Operations will lead and support a group of 8-12 Endodontic, Periodontic and Oral Surgery practices. The Area Manager will oversee day-to-day operations of the practices with P&L responsibility and 4-wall accountability. The successful candidate will work directly with the practices to improve processes & profitability, including identifying and implementing local growth initiatives. The individual will build and maintain exceptional relationships with doctors, practice managers and their teams. The Area Manager of Operations will balance the need for preserving each unique practice culture and brand, while ensuring future positive growth and innovation.

About Us:

Specialized Dental Partners, a private equity backed firm in 36 States, is the exclusive management services group for endodontists, periodontists, and other specialized dentists.  We partner with top tier specialized dentists throughout the United States to collaborate and grow their practices so they can pursue clinical excellence without getting mired in the administrative side of the business – and without relinquishing clinical autonomy. Specialized Dental Partners provides comprehensive operational, marketing, and administrative support services, reinvests resources, and applies best practices and innovative technologies to improve clinical and financial performance – resulting in steadier, more profitable growth for all. The result is that our partners are able to do more of what they love while securing their professional futures.

Essential Duties and Responsibilities:

• Provide leadership, inspiration, mentorship, guidance and career development to group of practice managers focused on day to day practice operations to promote teamwork and high-quality patient service. 
• Cultivate a patient-centric environment, focusing on smooth operations and efficient patient flow.
• Conduct P&L analysis and manage budgeting. Implement financial strategies to improve profitability. 
• Provide training and development opportunities for practice leaders. 
• Monitor and analyze key metrics for day-to-day operations to ensure efficient and profitable operations.
• Oversee and execute the on-boarding and transition of new practice partnerships.

Requirements:

• Bachelor's Degree
• 5+ years of experience in a multi-site leadership role
• 5+ years of dental or healthcare operational experience

Preferred Skills:

• Previous Dental Practice Management experience
• Healthcare Operations experience
• Proficiency in MS Office applications, particularly Word, Excel, and PowerPoint.

The Opportunity

The newly announced Corporate Function Program Management Office (CFPMO) is seeking an experienced project manager to support the stand-up of the new organization supporting Corporate Finance, Enterprise Risk, and Investment Management initiatives. In this role, you will report directly to the CFPMO Portfolio Lead and be accountable for the planning, day-to-day execution, management, implementation and reporting of projects while using the defined project management (PM) processes and standards. The CFPMO PM process is designed to support the CFPMO’s mission to increase the value impact of change efforts across MassMutual’s corporate functions. As a CFPMO Project Manager, you will execute by following a standardized process for project initiation, planning, execution, and close.  Project managers will partner and support project sponsors and portfolio leads in developing required detailed project artifacts tailored to project complexity. 

The Team

The CFPMO oversees the execution of initiatives across Corporate Finance, Enterprise Risk, Investment Management, Law, and HR & Employee Experience, as well as defines and owns project management standards across the company. The team is focused on driving and aligning critical programs and projects across our Corporate Functions, creating more visibility into this work, while enabling better prioritization, collaboration, and execution. 

We are a newer team of self-starters, who enjoy solving complex business problems with proven track records of excellence in project management and the ability to quickly structure and manage work in a dynamic, complex environment.

The Impact:

As a Corporate Function Project Manager, you will:

• Partner with Project Sponsors and Functional Managers to compile Discovery artifacts such as a Cost Benefit Analysis (CBA), Project Charter, high level Resource Plan, and high-level Milestone Plan to be reviewed to receive Discovery Funding
• Develop and maintain required Detailed Planning artifacts and manage plan execution
• Determine project scope and manage scope execution across multiple large projects or medium to large programs where scope is subject to change, contains high complexity and high degree of risk, large number of resources, and complex organizational change issues that support complex enterprise or strategic corporate goals
• Develop financial forecasts, record cost variance, anticipate and address delivery challenges, and request budget changes if needed following associated Change Request Process
• Develop high-level milestones during Discovery  and develop detailed project schedules during Detailed Planning
• Works with a high degree of autonomy to apply industry leading project and program management knowledge to refine the resource plan, develop a RACI Matrix, conduct a Key-Person Risk Assessment, and Third-Party Support Needs Assessment  
• Ensure early identification, resolution, and escalation of project risks through maintenance of Risk and Issue Log and project Pre-Mortem activity
• Drives continuous improvement and efficiencies beyond own scope of responsibility
• Accountable for meeting all business requirements from development through implementation

The Minimum Qualifications

• Bachelor's degree  or equivalent experience and expertise
• 8+ years of project management experience
• Proven success in delivering complex long-term projects on time, within budget, and to scope
• Strong understanding of project management methodologies
• Excellent communication (written and verbal) and interpersonal skills
• Proficiency in project management software including but not limited to MS Project, Smartsheet, and Jira

The Ideal Qualifications

• 10+ years of project management experience, 5+ within a PMO
• 8+ years of experience leading projects impacting core Investment Management and Capital Market systems and business process.
• Experience leading projects related to mergers and acquisitions (M&A), corporate re-organizations, and/or legal operations or procurement
• Project Management Professional (PMP) certification or equivalent
• Agile/Waterfall project management experience

What to Expect as Part of MassMutual and the Team

• Regular meetings with the CFPMO
• Focused one-on-one meetings with your manager
• Access to mentorship opportunities 
• Networking opportunities including access to Asian, Hispanic/Latinx, African American, women, LGBTQIA+, veteran and disability-focused Business Resource Groups
• Access to learning content on Degreed and other informational platforms
• Your ethics and integrity will be valued by a company with a strong and stable ethical business with industry leading pay and benefits

#LI-BO1

#CFPMO