16,540 Creative & Digital jobs in the United States

Date Posted:

Country:

Location:

Position Role Type:

U.S. Citizen, U.S. Person, or Immigration Status Requirements:

Security Clearance:

At Raytheon, the foundation of everything we do is rooted in our values and a higher calling – to help our nation and allies defend freedoms and deter aggression. We bring the strength of more than 100 years of experience and renowned engineering expertise to meet the needs of today’s mission and stay ahead of tomorrow’s threat. Our team solves tough, meaningful problems that create a safer, more secure world. 
 

Life Cycle Engineering (LCE) is responsible for ensuring our products are Safe, Reliable, Maintainable and delivered on time.  Life Cycle Engineering consists of multiple disciplines that support engineering, our program offices and our customers.  Our Life Cycle Engineering disciplines participate in the total life cycle of our products from conception to deactivation.  Our focus area is product support, including the following disciplines: Reliability System Safety and Supportability.

This location is based onsite at ( Tewksbury, MA and Huntsville, AL.)

As the Lower Tier Air and Missile Defense Sensor (LTAMDS) Technical Manual Writer , you’ll support the development of all aspects of the LTAMDS TMs. In this role, you’ll be part of a team of writers and illustrators in the development of operational and maintenance manuals of the LTAMDS program.

What you will do :

• Assess Engineering data for impacts to existing technical content.
• Develop Interactive Electronic Technical Manuals (IETMs) and other documentation, including material addressing:
  • System functional theory
  • Operations
  • Preventive and corrective maintenance, schematics and illustrated parts breakdowns from compiled engineering technical reports, drawings, and parts lists
  • DAMWO
• Coordinate / support all Safety and Engineering Peer Reviews of TMs.
• Coordinate / support all Validation requirements and events.
• Conduct quality review of materials.

This role will require travel (up to 20%).
 

Qualifications You Must Have:

• Typically requires: A University Degree or equivalent experience and minimum 5 years prior relevant experience, or An Advanced Degree in a related field and minimum 3 years experience.
• Experience creating/editing written technical documentation in a military or civilian environment. ( Such as Operational Manuals, Maintenance Manuals etc.)
• Experience with Agile.
• Active and transferable U.S. government issued SECRET level security clearance is required prior to start date. U.S. citizenship is required, as only U.S. citizens are eligible for a security clearance.

 
Qualifications We Prefer:

• Experience with the Eagle Publishing System, MIL Standard 40051 or S1000D
• Ability to work independently and analyze technical documentation.
• Ability to set guidelines and standards
• Ability to mentor the newer members of the team, to grow the team.
• Knowledgeable with ICC and Fire Unit Operations.
• Patriot Master Gunner or Top Gun graduate.
• Knowledgeable on organizational maintenance and remove and replace techniques.
• Knowledgeable with radar theory and radar propagation.

What We Offer:

Whether you’re just starting out on your career journey or are an experienced professional, we offer a robust total rewards package that goes above and beyond with compensation; healthcare, wellness, retirement and work/life benefits; career development and recognition programs. Some of the superior benefits on offer include parental (including paternal) leave, flexible work schedules, achievement awards, educational assistance and child/adult backup care.

Please consider the following role type definition as you apply for this role.

Onsite :

 Employees who are working in Onsite roles will work primarily onsite. This includes all production and maintenance employees, as they are essential to the development of our products.

Clearance Information: This position requires a security clearance. DCSA Consolidated Adjudication Services (DCSA CAS) , an agency of the Department of Defense, handles and adjudicates the security clearance process. More information about Security Clearances can be found on the US Department of State government website here:  

RTX is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any other applicable state or federal protected class. RTX provides affirmative action in employment for qualified Individuals with a Disability and Protected Veterans in compliance with Section 503 of the Rehabilitation Act and the Vietnam Era Veterans’ Readjustment Assistance Act.

Privacy Policy and Terms:

Click on this link to read the Policy and Terms

Date Posted:

Country:

Location:

Position Role Type:

U.S. Citizen, U.S. Person, or Immigration Status Requirements:

Security Clearance:

At Raytheon, the foundation of everything we do is rooted in our values and a higher calling – to help our nation and allies defend freedoms and deter aggression. We bring the strength of more than 100 years of experience and renowned engineering expertise to meet the needs of today’s mission and stay ahead of tomorrow’s threat. Our team solves tough, meaningful problems that create a safer, more secure world. 
 

Life Cycle Engineering (LCE) is responsible for ensuring our products are Safe, Reliable, Maintainable and delivered on time.  Life Cycle Engineering consists of multiple disciplines that support engineering, our program offices and our customers.  Our Life Cycle Engineering disciplines participate in the total life cycle of our products from conception to deactivation.  Our focus area is product support, including the following disciplines: Reliability System Safety and Supportability.

This location is based onsite at ( Tewksbury, MA and Huntsville, AL.)

As the Lower Tier Air and Missile Defense Sensor (LTAMDS) Technical Manual Writer , you’ll support the development of all aspects of the LTAMDS TMs. In this role, you’ll be part of a team of writers and illustrators in the development of operational and maintenance manuals of the LTAMDS program.

What you will do :

• Assess Engineering data for impacts to existing technical content.
• Develop Interactive Electronic Technical Manuals (IETMs) and other documentation, including material addressing:
  • System functional theory
  • Operations
  • Preventive and corrective maintenance, schematics and illustrated parts breakdowns from compiled engineering technical reports, drawings, and parts lists
  • DAMWO
• Coordinate / support all Safety and Engineering Peer Reviews of TMs.
• Coordinate / support all Validation requirements and events.
• Conduct quality review of materials.

This role will require travel (up to 20%).
 

Qualifications You Must Have:

• Typically requires: A University Degree or equivalent experience and minimum 5 years prior relevant experience, or An Advanced Degree in a related field and minimum 3 years experience.
• Experience creating/editing written technical documentation in a military or civilian environment. ( Such as Operational Manuals, Maintenance Manuals etc.)
• Experience with Agile.
• Active and transferable U.S. government issued SECRET level security clearance is required prior to start date. U.S. citizenship is required, as only U.S. citizens are eligible for a security clearance.

 
Qualifications We Prefer:

• Experience with the Eagle Publishing System, MIL Standard 40051 or S1000D
• Ability to work independently and analyze technical documentation.
• Ability to set guidelines and standards
• Ability to mentor the newer members of the team, to grow the team.
• Knowledgeable with ICC and Fire Unit Operations.
• Patriot Master Gunner or Top Gun graduate.
• Knowledgeable on organizational maintenance and remove and replace techniques.
• Knowledgeable with radar theory and radar propagation.

What We Offer:

Whether you’re just starting out on your career journey or are an experienced professional, we offer a robust total rewards package that goes above and beyond with compensation; healthcare, wellness, retirement and work/life benefits; career development and recognition programs. Some of the superior benefits on offer include parental (including paternal) leave, flexible work schedules, achievement awards, educational assistance and child/adult backup care.

Please consider the following role type definition as you apply for this role.

Onsite :

 Employees who are working in Onsite roles will work primarily onsite. This includes all production and maintenance employees, as they are essential to the development of our products.

Clearance Information: This position requires a security clearance. DCSA Consolidated Adjudication Services (DCSA CAS) , an agency of the Department of Defense, handles and adjudicates the security clearance process. More information about Security Clearances can be found on the US Department of State government website here:  

RTX is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any other applicable state or federal protected class. RTX provides affirmative action in employment for qualified Individuals with a Disability and Protected Veterans in compliance with Section 503 of the Rehabilitation Act and the Vietnam Era Veterans’ Readjustment Assistance Act.

Privacy Policy and Terms:

Click on this link to read the Policy and Terms

Date Posted:

Country:

Location:

Position Role Type:

U.S. Citizen, U.S. Person, or Immigration Status Requirements:

Security Clearance:

At Raytheon, the foundation of everything we do is rooted in our values and a higher calling – to help our nation and allies defend freedoms and deter aggression. We bring the strength of more than 100 years of experience and renowned engineering expertise to meet the needs of today’s mission and stay ahead of tomorrow’s threat. Our team solves tough, meaningful problems that create a safer, more secure world. 
 

Life Cycle Engineering (LCE) is responsible for ensuring our products are Safe, Reliable, Maintainable and delivered on time.  Life Cycle Engineering consists of multiple disciplines that support engineering, our program offices and our customers.  Our Life Cycle Engineering disciplines participate in the total life cycle of our products from conception to deactivation.  Our focus area is product support, including the following disciplines: Reliability System Safety and Supportability.

This location is based onsite at ( Tewksbury, MA and Huntsville, AL.)

As the Lower Tier Air and Missile Defense Sensor (LTAMDS) Technical Manual Writer , you’ll support the development of all aspects of the LTAMDS TMs. In this role, you’ll be part of a team of writers and illustrators in the development of operational and maintenance manuals of the LTAMDS program.

What you will do :

• Assess Engineering data for impacts to existing technical content.
• Develop Interactive Electronic Technical Manuals (IETMs) and other documentation, including material addressing:
  • System functional theory
  • Operations
  • Preventive and corrective maintenance, schematics and illustrated parts breakdowns from compiled engineering technical reports, drawings, and parts lists
  • DAMWO
• Coordinate / support all Safety and Engineering Peer Reviews of TMs.
• Coordinate / support all Validation requirements and events.
• Conduct quality review of materials.

This role will require travel (up to 20%).
 

Qualifications You Must Have:

• Typically requires: A University Degree or equivalent experience and minimum 5 years prior relevant experience, or An Advanced Degree in a related field and minimum 3 years experience.
• Experience creating/editing written technical documentation in a military or civilian environment. ( Such as Operational Manuals, Maintenance Manuals etc.)
• Experience with Agile.
• Active and transferable U.S. government issued SECRET level security clearance is required prior to start date. U.S. citizenship is required, as only U.S. citizens are eligible for a security clearance.

 
Qualifications We Prefer:

• Experience with the Eagle Publishing System, MIL Standard 40051 or S1000D
• Ability to work independently and analyze technical documentation.
• Ability to set guidelines and standards
• Ability to mentor the newer members of the team, to grow the team.
• Knowledgeable with ICC and Fire Unit Operations.
• Patriot Master Gunner or Top Gun graduate.
• Knowledgeable on organizational maintenance and remove and replace techniques.
• Knowledgeable with radar theory and radar propagation.

What We Offer:

Whether you’re just starting out on your career journey or are an experienced professional, we offer a robust total rewards package that goes above and beyond with compensation; healthcare, wellness, retirement and work/life benefits; career development and recognition programs. Some of the superior benefits on offer include parental (including paternal) leave, flexible work schedules, achievement awards, educational assistance and child/adult backup care.

Please consider the following role type definition as you apply for this role.

Onsite :

 Employees who are working in Onsite roles will work primarily onsite. This includes all production and maintenance employees, as they are essential to the development of our products.

Clearance Information: This position requires a security clearance. DCSA Consolidated Adjudication Services (DCSA CAS) , an agency of the Department of Defense, handles and adjudicates the security clearance process. More information about Security Clearances can be found on the US Department of State government website here:  

RTX is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any other applicable state or federal protected class. RTX provides affirmative action in employment for qualified Individuals with a Disability and Protected Veterans in compliance with Section 503 of the Rehabilitation Act and the Vietnam Era Veterans’ Readjustment Assistance Act.

Privacy Policy and Terms:

Click on this link to read the Policy and Terms

Date Posted:

Country:

Location:

Position Role Type:

U.S. Citizen, U.S. Person, or Immigration Status Requirements:

Security Clearance:

At Raytheon, the foundation of everything we do is rooted in our values and a higher calling – to help our nation and allies defend freedoms and deter aggression. We bring the strength of more than 100 years of experience and renowned engineering expertise to meet the needs of today’s mission and stay ahead of tomorrow’s threat. Our team solves tough, meaningful problems that create a safer, more secure world. 
 

Life Cycle Engineering (LCE) is responsible for ensuring our products are Safe, Reliable, Maintainable and delivered on time.  Life Cycle Engineering consists of multiple disciplines that support engineering, our program offices and our customers.  Our Life Cycle Engineering disciplines participate in the total life cycle of our products from conception to deactivation.  Our focus area is product support, including the following disciplines: Reliability System Safety and Supportability.

This location is based onsite at ( Tewksbury, MA and Huntsville, AL.)

As the Lower Tier Air and Missile Defense Sensor (LTAMDS) Technical Manual Writer , you’ll support the development of all aspects of the LTAMDS TMs. In this role, you’ll be part of a team of writers and illustrators in the development of operational and maintenance manuals of the LTAMDS program.

What you will do :

• Assess Engineering data for impacts to existing technical content.
• Develop Interactive Electronic Technical Manuals (IETMs) and other documentation, including material addressing:
  • System functional theory
  • Operations
  • Preventive and corrective maintenance, schematics and illustrated parts breakdowns from compiled engineering technical reports, drawings, and parts lists
  • DAMWO
• Coordinate / support all Safety and Engineering Peer Reviews of TMs.
• Coordinate / support all Validation requirements and events.
• Conduct quality review of materials.

This role will require travel (up to 20%).
 

Qualifications You Must Have:

• Typically requires: A University Degree or equivalent experience and minimum 5 years prior relevant experience, or An Advanced Degree in a related field and minimum 3 years experience.
• Experience creating/editing written technical documentation in a military or civilian environment. ( Such as Operational Manuals, Maintenance Manuals etc.)
• Experience with Agile.
• Active and transferable U.S. government issued SECRET level security clearance is required prior to start date. U.S. citizenship is required, as only U.S. citizens are eligible for a security clearance.

 
Qualifications We Prefer:

• Experience with the Eagle Publishing System, MIL Standard 40051 or S1000D
• Ability to work independently and analyze technical documentation.
• Ability to set guidelines and standards
• Ability to mentor the newer members of the team, to grow the team.
• Knowledgeable with ICC and Fire Unit Operations.
• Patriot Master Gunner or Top Gun graduate.
• Knowledgeable on organizational maintenance and remove and replace techniques.
• Knowledgeable with radar theory and radar propagation.

What We Offer:

Whether you’re just starting out on your career journey or are an experienced professional, we offer a robust total rewards package that goes above and beyond with compensation; healthcare, wellness, retirement and work/life benefits; career development and recognition programs. Some of the superior benefits on offer include parental (including paternal) leave, flexible work schedules, achievement awards, educational assistance and child/adult backup care.

Please consider the following role type definition as you apply for this role.

Onsite :

 Employees who are working in Onsite roles will work primarily onsite. This includes all production and maintenance employees, as they are essential to the development of our products.

Clearance Information: This position requires a security clearance. DCSA Consolidated Adjudication Services (DCSA CAS) , an agency of the Department of Defense, handles and adjudicates the security clearance process. More information about Security Clearances can be found on the US Department of State government website here:  

RTX is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any other applicable state or federal protected class. RTX provides affirmative action in employment for qualified Individuals with a Disability and Protected Veterans in compliance with Section 503 of the Rehabilitation Act and the Vietnam Era Veterans’ Readjustment Assistance Act.

Privacy Policy and Terms:

Click on this link to read the Policy and Terms

Date Posted:

Country:

Location:

Position Role Type:

U.S. Citizen, U.S. Person, or Immigration Status Requirements:

Security Clearance:

At Raytheon, the foundation of everything we do is rooted in our values and a higher calling – to help our nation and allies defend freedoms and deter aggression. We bring the strength of more than 100 years of experience and renowned engineering expertise to meet the needs of today’s mission and stay ahead of tomorrow’s threat. Our team solves tough, meaningful problems that create a safer, more secure world. 
 

Life Cycle Engineering (LCE) is responsible for ensuring our products are Safe, Reliable, Maintainable and delivered on time.  Life Cycle Engineering consists of multiple disciplines that support engineering, our program offices and our customers.  Our Life Cycle Engineering disciplines participate in the total life cycle of our products from conception to deactivation.  Our focus area is product support, including the following disciplines: Reliability System Safety and Supportability.

This location is based onsite at ( Tewksbury, MA and Huntsville, AL.)

As the Lower Tier Air and Missile Defense Sensor (LTAMDS) Technical Manual Writer , you’ll support the development of all aspects of the LTAMDS TMs. In this role, you’ll be part of a team of writers and illustrators in the development of operational and maintenance manuals of the LTAMDS program.

What you will do :

• Assess Engineering data for impacts to existing technical content.
• Develop Interactive Electronic Technical Manuals (IETMs) and other documentation, including material addressing:
  • System functional theory
  • Operations
  • Preventive and corrective maintenance, schematics and illustrated parts breakdowns from compiled engineering technical reports, drawings, and parts lists
  • DAMWO
• Coordinate / support all Safety and Engineering Peer Reviews of TMs.
• Coordinate / support all Validation requirements and events.
• Conduct quality review of materials.

This role will require travel (up to 20%).
 

Qualifications You Must Have:

• Typically requires: A University Degree or equivalent experience and minimum 5 years prior relevant experience, or An Advanced Degree in a related field and minimum 3 years experience.
• Experience creating/editing written technical documentation in a military or civilian environment. ( Such as Operational Manuals, Maintenance Manuals etc.)
• Experience with Agile.
• Active and transferable U.S. government issued SECRET level security clearance is required prior to start date. U.S. citizenship is required, as only U.S. citizens are eligible for a security clearance.

 
Qualifications We Prefer:

• Experience with the Eagle Publishing System, MIL Standard 40051 or S1000D
• Ability to work independently and analyze technical documentation.
• Ability to set guidelines and standards
• Ability to mentor the newer members of the team, to grow the team.
• Knowledgeable with ICC and Fire Unit Operations.
• Patriot Master Gunner or Top Gun graduate.
• Knowledgeable on organizational maintenance and remove and replace techniques.
• Knowledgeable with radar theory and radar propagation.

What We Offer:

Whether you’re just starting out on your career journey or are an experienced professional, we offer a robust total rewards package that goes above and beyond with compensation; healthcare, wellness, retirement and work/life benefits; career development and recognition programs. Some of the superior benefits on offer include parental (including paternal) leave, flexible work schedules, achievement awards, educational assistance and child/adult backup care.

Please consider the following role type definition as you apply for this role.

Onsite :

 Employees who are working in Onsite roles will work primarily onsite. This includes all production and maintenance employees, as they are essential to the development of our products.

Clearance Information: This position requires a security clearance. DCSA Consolidated Adjudication Services (DCSA CAS) , an agency of the Department of Defense, handles and adjudicates the security clearance process. More information about Security Clearances can be found on the US Department of State government website here:  

RTX is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any other applicable state or federal protected class. RTX provides affirmative action in employment for qualified Individuals with a Disability and Protected Veterans in compliance with Section 503 of the Rehabilitation Act and the Vietnam Era Veterans’ Readjustment Assistance Act.

Privacy Policy and Terms:

Click on this link to read the Policy and Terms

Description

Starting Salary: $21.50 / hour

Start Date: November 3, 2025

When there’s a question about your finances, you want answers and support fast. Our customers rely on our Contact Center Specialists to help them understand, and make sense of, general needs with their accounts including balance inquiries, basic maintenances, transfers, assistance with our online banking experience and more. 

Primary responsibilities include

Our best colleagues have a customer-first mentality when answering inquiries by phone. As part of our dedicated team, you’ll create positive interactions with our customers every day, whether that’s delivering a memorable service experience, or helping to problem-solve an issue - they’ll want to tell friends or family about the service they received as a customer. As a Contact Center Specialist you will:

• Field a variety of incoming customer calls to deliver high-quality solutions for our customers. Depending on the customer need, calls can be lengthy and occur back-to-back. You’ll have scheduled breaks throughout your day.
• Help customers improve their banking experience and build customer relationships by recommending products and services that meet their banking needs.
• Receive extensive paid training to build your expertise and prepare you to handle customer inquiries of increasing complexity.

What you'll get

• Meaningful work & relationships – Feel satisfaction and pride in producing high-quality support for our customers. Experience supportive leadership and a team that has your back to foster a sense of camaraderie. Our Contact Center colleagues are regularly celebrated, and it’s common for colleagues who go above and beyond for customers, or one another, to receive Credo Awards. This monetary reward has points that never expire and can be redeemed for brand-name products and gift cards in our online store.
• Commitment to community – Give back with 4 hours of paid time off annually for volunteering, separate from regular PTO, and have your donations to eligible 501(c)(3) organizations matched, up to $1,000 annually.
• Career opportunities, reward, and upskilling – Many promotional roles throughout the Contact Center are hired from within the team. See your hard work rewarded with opportunities to grow your career through training, coaching, career planning and development resources that enable you to branch off in any direction your talents and interests take you. 
• Exceptional benefits – Receive comprehensive health care coverage, including medical, dental and vision plans, a 401K with corporate match, tuition assistance, mental health and wellbeing programs, discounts on student loan refinancing, and more.

Qualifications, Education, Certifications and/or Other Professional Credentials

• High School degree or equivalent
• Minimum 1 year of exceptional performance in a customer-facing role 
• Computer proficiency 
• Strong verbal communication skills 
• Positive and customer-focused mindset
• Strong listening and problem solving abilities
• Superior interpersonal skills with the ability to navigate through difficult situations
• Ability to multi-task in a fast-paced environment
• Detail-oriented with a strong sense of urgency. 
• Experience recommending and referring products/services to customers, preferred 
• Qualified candidates must complete a virtual job tryout after applying as the next step, to be completed within 7 days of receiving the link. How to prepare: Set aside 30 minutes for the self-guided tryout that includes exercises and a video interview question. Find a quiet place to record and be camera-ready. You’ll need a smartphone, tablet, or desktop computer with your camera and microphone enabled. You’ll learn more about what the role entails, complete a few, short exercises that assess core competencies that matter for our Contact Center Specialists, and answer a question on video. This step accelerates the hiring process. Our Citizens recruiters will review your application and tryout, and schedule candidates who are a fit for the role directly with the hiring manager.

Hours & Work Schedule

• Hours per Week: 40
• Work Schedule: Various 1st Shift Schedules. All shifts will include working 1 weekend day
  • Must have ability to work holidays 

#LI-JH1

Some job boards have started using jobseeker-reported data to estimate salary ranges for roles. If you apply and qualify for this role, a recruiter will discuss accurate pay guidance.

Equal Employment Opportunity

Citizens, its parent, subsidiaries, and related companies (Citizens) provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to age, ancestry, color, citizenship, physical or mental disability, perceived disability or history or record of a disability, ethnicity, gender, gender identity or expression, genetic information, genetic characteristic, marital or domestic partner status, victim of domestic violence, family status/parenthood, medical condition, military or veteran status, national origin, pregnancy/childbirth/lactation, colleague’s or a dependent’s reproductive health decision making, race, religion, sex, sexual orientation, or any other category protected by federal, state and/or local laws. At Citizens, we are committed to fostering an inclusive culture that enables all colleagues to bring their best selves to work every day and everyone is expected to be treated with respect and professionalism. Employment decisions are based solely on merit, qualifications, performance and capability.

Background Check

Any offer of employment is conditioned upon the candidate successfully passing a background check, which may include initial credit, motor vehicle record, public record, prior employment verification, and criminal background checks. Results of the background check are individually reviewed based upon legal requirements imposed by our regulators and with consideration of the nature and gravity of the background history and the job offered. Any offer of employment will include further information.

Description

Starting Salary: $21.50 / hour

Start Date: November 3, 2025

When there’s a question about your finances, you want answers and support fast. Our customers rely on our Contact Center Specialists to help them understand, and make sense of, general needs with their accounts including balance inquiries, basic maintenances, transfers, assistance with our online banking experience and more. 

Primary responsibilities include

Our best colleagues have a customer-first mentality when answering inquiries by phone. As part of our dedicated team, you’ll create positive interactions with our customers every day, whether that’s delivering a memorable service experience, or helping to problem-solve an issue - they’ll want to tell friends or family about the service they received as a customer. As a Contact Center Specialist you will:

• Field a variety of incoming customer calls to deliver high-quality solutions for our customers. Depending on the customer need, calls can be lengthy and occur back-to-back. You’ll have scheduled breaks throughout your day.
• Help customers improve their banking experience and build customer relationships by recommending products and services that meet their banking needs.
• Receive extensive paid training to build your expertise and prepare you to handle customer inquiries of increasing complexity.

What you'll get

• Meaningful work & relationships – Feel satisfaction and pride in producing high-quality support for our customers. Experience supportive leadership and a team that has your back to foster a sense of camaraderie. Our Contact Center colleagues are regularly celebrated, and it’s common for colleagues who go above and beyond for customers, or one another, to receive Credo Awards. This monetary reward has points that never expire and can be redeemed for brand-name products and gift cards in our online store.
• Commitment to community – Give back with 4 hours of paid time off annually for volunteering, separate from regular PTO, and have your donations to eligible 501(c)(3) organizations matched, up to $1,000 annually.
• Career opportunities, reward, and upskilling – Many promotional roles throughout the Contact Center are hired from within the team. See your hard work rewarded with opportunities to grow your career through training, coaching, career planning and development resources that enable you to branch off in any direction your talents and interests take you. 
• Exceptional benefits – Receive comprehensive health care coverage, including medical, dental and vision plans, a 401K with corporate match, tuition assistance, mental health and wellbeing programs, discounts on student loan refinancing, and more.

Qualifications, Education, Certifications and/or Other Professional Credentials

• High School degree or equivalent
• Minimum 1 year of exceptional performance in a customer-facing role 
• Computer proficiency 
• Strong verbal communication skills 
• Positive and customer-focused mindset
• Strong listening and problem solving abilities
• Superior interpersonal skills with the ability to navigate through difficult situations
• Ability to multi-task in a fast-paced environment
• Detail-oriented with a strong sense of urgency. 
• Experience recommending and referring products/services to customers, preferred 
• Qualified candidates must complete a virtual job tryout after applying as the next step, to be completed within 7 days of receiving the link. How to prepare: Set aside 30 minutes for the self-guided tryout that includes exercises and a video interview question. Find a quiet place to record and be camera-ready. You’ll need a smartphone, tablet, or desktop computer with your camera and microphone enabled. You’ll learn more about what the role entails, complete a few, short exercises that assess core competencies that matter for our Contact Center Specialists, and answer a question on video. This step accelerates the hiring process. Our Citizens recruiters will review your application and tryout, and schedule candidates who are a fit for the role directly with the hiring manager.

Hours & Work Schedule

• Hours per Week: 40
• Work Schedule: Various 1st Shift Schedules. All shifts will include working 1 weekend day
  • Must have ability to work holidays 

#LI-JH1

Some job boards have started using jobseeker-reported data to estimate salary ranges for roles. If you apply and qualify for this role, a recruiter will discuss accurate pay guidance.

Equal Employment Opportunity

Citizens, its parent, subsidiaries, and related companies (Citizens) provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to age, ancestry, color, citizenship, physical or mental disability, perceived disability or history or record of a disability, ethnicity, gender, gender identity or expression, genetic information, genetic characteristic, marital or domestic partner status, victim of domestic violence, family status/parenthood, medical condition, military or veteran status, national origin, pregnancy/childbirth/lactation, colleague’s or a dependent’s reproductive health decision making, race, religion, sex, sexual orientation, or any other category protected by federal, state and/or local laws. At Citizens, we are committed to fostering an inclusive culture that enables all colleagues to bring their best selves to work every day and everyone is expected to be treated with respect and professionalism. Employment decisions are based solely on merit, qualifications, performance and capability.

Background Check

Any offer of employment is conditioned upon the candidate successfully passing a background check, which may include initial credit, motor vehicle record, public record, prior employment verification, and criminal background checks. Results of the background check are individually reviewed based upon legal requirements imposed by our regulators and with consideration of the nature and gravity of the background history and the job offered. Any offer of employment will include further information.

Date Posted:

Country:

Location:

Position Role Type:

U.S. Citizen, U.S. Person, or Immigration Status Requirements:

Security Clearance:

At Raytheon, the foundation of everything we do is rooted in our values and a higher calling – to help our nation and allies defend freedoms and deter aggression. We bring the strength of more than 100 years of experience and renowned engineering expertise to meet the needs of today’s mission and stay ahead of tomorrow’s threat. Our team solves tough, meaningful problems that create a safer, more secure world. 
 

Life Cycle Engineering (LCE) is responsible for ensuring our products are Safe, Reliable, Maintainable and delivered on time.  Life Cycle Engineering consists of multiple disciplines that support engineering, our program offices and our customers.  Our Life Cycle Engineering disciplines participate in the total life cycle of our products from conception to deactivation.  Our focus area is product support, including the following disciplines: Reliability System Safety and Supportability.

This location is based onsite at ( Tewksbury, MA and Huntsville, AL.)

As the Lower Tier Air and Missile Defense Sensor (LTAMDS) Technical Manual Writer , you’ll support the development of all aspects of the LTAMDS TMs. In this role, you’ll be part of a team of writers and illustrators in the development of operational and maintenance manuals of the LTAMDS program.

What you will do :

• Assess Engineering data for impacts to existing technical content.
• Develop Interactive Electronic Technical Manuals (IETMs) and other documentation, including material addressing:
  • System functional theory
  • Operations
  • Preventive and corrective maintenance, schematics and illustrated parts breakdowns from compiled engineering technical reports, drawings, and parts lists
  • DAMWO
• Coordinate / support all Safety and Engineering Peer Reviews of TMs.
• Coordinate / support all Validation requirements and events.
• Conduct quality review of materials.

This role will require travel (up to 20%).
 

Qualifications You Must Have:

• Typically requires: A University Degree or equivalent experience and minimum 5 years prior relevant experience, or An Advanced Degree in a related field and minimum 3 years experience.
• Experience creating/editing written technical documentation in a military or civilian environment. ( Such as Operational Manuals, Maintenance Manuals etc.)
• Experience with Agile.
• Active and transferable U.S. government issued SECRET level security clearance is required prior to start date. U.S. citizenship is required, as only U.S. citizens are eligible for a security clearance.

 
Qualifications We Prefer:

• Experience with the Eagle Publishing System, MIL Standard 40051 or S1000D
• Ability to work independently and analyze technical documentation.
• Ability to set guidelines and standards
• Ability to mentor the newer members of the team, to grow the team.
• Knowledgeable with ICC and Fire Unit Operations.
• Patriot Master Gunner or Top Gun graduate.
• Knowledgeable on organizational maintenance and remove and replace techniques.
• Knowledgeable with radar theory and radar propagation.

What We Offer:

Whether you’re just starting out on your career journey or are an experienced professional, we offer a robust total rewards package that goes above and beyond with compensation; healthcare, wellness, retirement and work/life benefits; career development and recognition programs. Some of the superior benefits on offer include parental (including paternal) leave, flexible work schedules, achievement awards, educational assistance and child/adult backup care.

Please consider the following role type definition as you apply for this role.

Onsite :

 Employees who are working in Onsite roles will work primarily onsite. This includes all production and maintenance employees, as they are essential to the development of our products.

Clearance Information: This position requires a security clearance. DCSA Consolidated Adjudication Services (DCSA CAS) , an agency of the Department of Defense, handles and adjudicates the security clearance process. More information about Security Clearances can be found on the US Department of State government website here:  

RTX is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any other applicable state or federal protected class. RTX provides affirmative action in employment for qualified Individuals with a Disability and Protected Veterans in compliance with Section 503 of the Rehabilitation Act and the Vietnam Era Veterans’ Readjustment Assistance Act.

Privacy Policy and Terms:

Click on this link to read the Policy and Terms

Date Posted:

Country:

Location:

Position Role Type:

U.S. Citizen, U.S. Person, or Immigration Status Requirements:

Security Clearance:

At Raytheon, the foundation of everything we do is rooted in our values and a higher calling – to help our nation and allies defend freedoms and deter aggression. We bring the strength of more than 100 years of experience and renowned engineering expertise to meet the needs of today’s mission and stay ahead of tomorrow’s threat. Our team solves tough, meaningful problems that create a safer, more secure world. 
 

Life Cycle Engineering (LCE) is responsible for ensuring our products are Safe, Reliable, Maintainable and delivered on time.  Life Cycle Engineering consists of multiple disciplines that support engineering, our program offices and our customers.  Our Life Cycle Engineering disciplines participate in the total life cycle of our products from conception to deactivation.  Our focus area is product support, including the following disciplines: Reliability System Safety and Supportability.

This location is based onsite at ( Tewksbury, MA and Huntsville, AL.)

As the Lower Tier Air and Missile Defense Sensor (LTAMDS) Technical Manual Writer , you’ll support the development of all aspects of the LTAMDS TMs. In this role, you’ll be part of a team of writers and illustrators in the development of operational and maintenance manuals of the LTAMDS program.

What you will do :

• Assess Engineering data for impacts to existing technical content.
• Develop Interactive Electronic Technical Manuals (IETMs) and other documentation, including material addressing:
  • System functional theory
  • Operations
  • Preventive and corrective maintenance, schematics and illustrated parts breakdowns from compiled engineering technical reports, drawings, and parts lists
  • DAMWO
• Coordinate / support all Safety and Engineering Peer Reviews of TMs.
• Coordinate / support all Validation requirements and events.
• Conduct quality review of materials.

This role will require travel (up to 20%).
 

Qualifications You Must Have:

• Typically requires: A University Degree or equivalent experience and minimum 5 years prior relevant experience, or An Advanced Degree in a related field and minimum 3 years experience.
• Experience creating/editing written technical documentation in a military or civilian environment. ( Such as Operational Manuals, Maintenance Manuals etc.)
• Experience with Agile.
• Active and transferable U.S. government issued SECRET level security clearance is required prior to start date. U.S. citizenship is required, as only U.S. citizens are eligible for a security clearance.

 
Qualifications We Prefer:

• Experience with the Eagle Publishing System, MIL Standard 40051 or S1000D
• Ability to work independently and analyze technical documentation.
• Ability to set guidelines and standards
• Ability to mentor the newer members of the team, to grow the team.
• Knowledgeable with ICC and Fire Unit Operations.
• Patriot Master Gunner or Top Gun graduate.
• Knowledgeable on organizational maintenance and remove and replace techniques.
• Knowledgeable with radar theory and radar propagation.

What We Offer:

Whether you’re just starting out on your career journey or are an experienced professional, we offer a robust total rewards package that goes above and beyond with compensation; healthcare, wellness, retirement and work/life benefits; career development and recognition programs. Some of the superior benefits on offer include parental (including paternal) leave, flexible work schedules, achievement awards, educational assistance and child/adult backup care.

Please consider the following role type definition as you apply for this role.

Onsite :

 Employees who are working in Onsite roles will work primarily onsite. This includes all production and maintenance employees, as they are essential to the development of our products.

Clearance Information: This position requires a security clearance. DCSA Consolidated Adjudication Services (DCSA CAS) , an agency of the Department of Defense, handles and adjudicates the security clearance process. More information about Security Clearances can be found on the US Department of State government website here:  

RTX is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any other applicable state or federal protected class. RTX provides affirmative action in employment for qualified Individuals with a Disability and Protected Veterans in compliance with Section 503 of the Rehabilitation Act and the Vietnam Era Veterans’ Readjustment Assistance Act.

Privacy Policy and Terms:

Click on this link to read the Policy and Terms