76 Hospitality & Tourism jobs in the United States

• Develop and execute a comprehensive social media strategy aligned with Greenwood Hospitality and Marriott's Autograph Collection brand standards and the hotel's marketing objectives.
• Manage daily posting, scheduling, and monitoring of content across Instagram, Facebook, LinkedIn, and emerging platforms.
• Create visually compelling and brand-aligned content, including photography, video, and graphics.
• Collaborate with Marketing, Sales, Food & Beverage, and Events teams to highlight promotions, partnerships, and on-property activations.
• Maintain and update the hotel's website to ensure content is accurate, engaging, and aligned with brand standards.
• Oversee reputation management and distribute the monthly report.
• Design and produce digital and print marketing materials, ensuring a cohesive visual identity across platforms.
• Engage with followers, respond to guest inquiries, and foster a positive online community.
• Monitor social media trends, competitor activity, and hotel industry best practices.
• Track and report performance metrics; adjust strategies based on data-driven insights.
• Manage influencer partnerships and user-generated content campaigns.
• Ensure brand voice and identity are consistent across all digital platforms.

• 2-4 years of experience managing social media accounts, preferably in hospitality, travel, or lifestyle brands.
• Strong copywriting, storytelling, and creative skills.
• Proficiency in content creation tools (Canva, Adobe Creative Suite, Illustrator, etc.).
• Familiarity with social media management and analytics tools (Sprout Social, Hootsuite, Meta Business Suite, etc.).
• Experience with graphic design and digital asset creation.
• Knowledge of paid social advertising and boosting strategies.
• Excellent communication, organizational, and time-management skills.
• Passion for hospitality, travel, and delivering elevated guest experiences

Job Description

Benefits/Perks

• Competitive wages
• Thorough training on proper cleaning and disinfecting
• Career Growth Opportunities
• Fun and Energetic Environment
• Ongoing training

Job Summary

We are looking for a professional Hotel Maintenance Manager to join our team. You will be responsible for taking care of our hotel’s infrastructure as well as managing maintenance personnel and planning renovation and repair projects. 

As the Hotel Maintenance Manager, you should have experience with electrical, plumbing, and HVAC systems. You must be organized and committed to meeting health and safety standards at all times. 

Your primary goal is to ensure our hotel is safe and functional for guests and employees.

Responsibilities: 

• Inspect hotel regularly to ensure it meets safety standards
• Arrange for routine maintenance in hotel rooms and public areas
• Undertake repair and maintenance projects without disturbing guests
• Supervise a team of maintenance technicians
• Update operational procedures and process manuals, as necessary
• Communicate all problems and resolve them or make recommendations to upper management for resolution
• Manage relationships with contractors and service providers
• Maintain budgets, expenses and activity logs

Qualifications : 

• Bachelor’s Degree, Associate Degree or certificate of completion from a trade school preferred; or commensurate education and experience accepted
• Supervisory maintenance or construction management experience preferred
• Ability to quickly diagnose the root cause of failures and suggest appropriate solutions
• In-depth knowledge of health and safety regulations
• Demonstrated ability to communicate effectively in person, via phone, and in writing with the site staff and internal partners, external vendors, and groups of residents

Job Description

SUMMARY:

Oversees all aspects of Hotel Operations in accordance with Company mission statement and brand standards, including maximization of financial performance, guest satisfaction, and staff development within established quality standards. Responsible for the hiring, training and discipline of all hotel staff in accordance with all local, state, and federal laws. Provides exemplary performance for staff to follow.

QUALIFICATIONS:

To perform this job successfully, the individual must be able to perform each essential duty and responsibility in a safe and satisfactory manner, and the individual must be punctual and have a good attendance record, and have reliable means of transportation to work. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

1. Performs the role of “Standard Bearer”, ensuring that each criterion in Company’s current “Rules of Conduct” are communicated, understood, achieved and maintained by hotel staff.

2. Performs each criteria as contained in Company’s current “General Manager’s Standard Operating Procedures” in a satisfactory manner.

3. Performs each criteria as contained in Company’s current “General Manager’s Standard of Performance” in a satisfactory manner.

4. Creates an operating or working environment that assures consistent Guest Satisfaction.

5. Monitors the performance of the hotel through verification and analysis of Guest Satisfaction Systems and Financial Reports. Initiates corrective action as needed.

6. Maintains product and service quality standards by conducting ongoing evaluations and investigating complaints. Initiates corrective action as needed.

7. Develops accurate and aggressive long and short-range financial objectives consistent with the Company's budgets and mission statement.

8. Prepares Financial Reports for Owners/Management Company that clearly explains operational effectiveness, trends and variances.

9. Establishes and maintains a pro-active human resource function to ensure employee motivation, training and development, wage and benefits administration, and compliance with Company Employee Handbook.

10. Maintains an appropriate level of community public affairs involvement.

11. Executes marketing, sales, and operational activities, producing results that meet or exceed the hotel’s Budgets and business plan.

12. Ensures good safety practices of employees and guests, assisting in the maintenance of proper emergency and security procedures in accordance with Company Employee Handbook.

13. Establishes and maintains applicable preventive maintenance programs to protect the physical assets of the hotel.

14. Implements and maintains effective open-door communication system that crosses departmental lines in order to reach all employees in accordance to the Company Employee Handbook.

15. Understands the government regulations and laws affecting hotel’s operations, ensuring hotel is operated in compliance with all applicable laws, ordinances, regulations, and requirements of any federal, state or municipal authority.

16. Responds to the general public, customers, employees, union and government officials with tact and courtesy in the best interest of the hotel.

17. Plans and organizes the responsibilities of team members.

18. Accepts full responsibility for managing the activities of the entire hotel.

19. Maintain current licenses and permits as prescribed by local, state and federal agencies.

20. Understands the franchise brand standards and operating procedures and protocols.

21. Assist the Director of Operations and hotel sales team with preparing the annual revenue budget and annual marketing plan.

22. Support the Assistant General Manager and Team leaders in understanding goals/objectives, developing action plans to succeed and obtain goals.

23. Conduct performance review with Assistant General Manager, team leaders and team members bi-annually.

24. Coordinate Preventative Care programs. Identifying trends and making recommendations for improvements.

25. Other duties may be assigned.

SUPERVISORY RESPONSIBILITIES: Typically, directly supervises 5 to 10 employees at the hotel, including all department heads. Indirectly supervises all hotel personnel. Carries out supervisory responsibilities in accordance with the Company’s policies, training programs, and applicable laws. Responsibilities include recruiting, interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems promptly.

EDUCATION and/or EXPERIENCE:

General Manager position requires a High School diploma or general education degree (GED) and preferably either a two year business degree or a four year business or liberal arts degree (or equivalent combination of education and experience). Requires an occupationally-significant combination of vocational education, apprentice training, on-the job training, and essential experience in less responsible hotel skill level and management positions. A Certified Hospitality Administrator designation is preferred.

LANGUAGE SKILLS:

General Managers must have developed language skills to the point to be able to: Read and interpret documents in English such as safety rules, operating and maintenance instructions, and procedure manuals, newspapers, periodicals, journals, and manuals. Write routine reports, correspondence, business letters, summaries, and reports in English using prescribed format, and conforming to all rules of punctuation, grammar, diction, and style. Ability to speak effectively in English before groups such as customers or employees.

COMPUTER SKILLS:

General Managers must have sufficient computer skills that will allow them to be able to use, in a proficient manner, all Company-issued software programs implemented at the hotel, including but not limited to the following: Microsoft Word, Microsoft Excel, Yield Management Systems programs, Property Management System (PMS) programs, Daily Revenue System (DRS) programs, Central Reservation System programs, Payroll programs, Company-issued internet browser programs, Company-issued electronic mail programs NOTE: Company-issued software programs implemented at a particular hotel may be changed from time to time; the General Manager is required to learn the new programs and upgrades as soon as practicable after such items are provided to the hotel.

REASONING ABILITY:

General Managers must have developed reasoning abilities to the point to be able to: Apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Use mathematical skills to interpret financial information and prepare budgets. Read and interpret business records and statistical reports. Make business decisions based on production reports and similar facts, as well as on your own experience and personal opinions.

PHYSICAL DEMANDS:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; stoop, kneel, crouch, or crawl; and talk or hear. The employee must regularly lift and/or move up to 10 pounds and frequently lift and/or move up to 25 pounds. The employee must be able to see differences in widths and lengths of lines such as those on graphs. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

ENVIRONMENTAL CONDITIONS:

Inside: Protection from weather conditions but not necessarily from temperature changes. A job is considered "inside" if the worker spends approximately 75 percent or more of the time inside.

WORK ENVIRONMENT:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must be able to work effectively in a stressful environment, communicate well with others, effectively deal with guests, and accept constructive criticism from supervisors. Must be able to change activity frequently and cope with interruptions.

IMPORTANT NOTE: Essential functions of this job are described under the headings above. The job requirements and features are subject to change from time to time due to the then-current needs and requirements of the Company and/or the hotel.

Job Description

We are seeking a proactive and detail-oriented Brand Success Manager to support strategic brand operations across our hotel group. This role will oversee third-party sales and revenue management partners while leading initiatives in CRM and loyalty, franchise communications, digital marketing, content creation, and internal systems management. You’ll play a key role in keeping our brand voice strong, our operations aligned, and our guest engagement programs growing.

Key Responsibilities

Vendor & Revenue Oversight

• Oversee third-party revenue management partners to ensure rate strategies, pacing, and RevPAR goals are aligned with brand targets.
• Manage coordination with outsourced sales providers, maintaining visibility into their outreach and ensuring brand alignment.
• Consolidate performance insights and ensure third-party efforts are contributing to broader commercial goals.
• Attend weekly meetings with Revenue Management and Sales to stay aligned on performance, promotions, and strategy.
• Oversee the outsourced call center operation, ensuring they are meeting service standards, converting calls effectively, and aligning with brand and revenue objectives.

Franchise & Brand Liaison

• Provide hands-on support to franchisees in troubleshooting brand systems, marketing execution, loyalty program setup, and compliance issues.
• Act as a central contact for fielding property-level questions related to sales, digital tools, and franchise guidelines, escalating issues as needed.

CRM & Loyalty Program Leadership

• Serve as the lead owner of the CRM platform, ensuring data integrity, segmentation accuracy, and system optimization.
• Collaborate with marketing vendors to enhance CRM functionality and integrations.
• Oversee the hotel group’s loyalty program, ensuring smooth operations, reward fulfillment, and consistent member communication.
• Analyze performance metrics for loyalty engagement and recommend improvements to increase sign-ups and repeat stays.

Digital Marketing & Content Creation

• Design and execute digital marketing campaigns, including email campaigns, promotional offers, and seasonal marketing initiatives.
• Write, design (with agency support), and schedule regular e-newsletters to engage B2B and B2C customer segments.
• Manage Meta (Facebook/Instagram) ad campaigns and track ROI.
• Develop promotional content (ads, landing pages, social content).
• Coordinate photo/video shoots for marketing use, ensuring all creative assets align with brand standards.
• Ensure hotel websites are updated regularly with offers, events, and property information, while applying SEO best practices.
• Partner with marketing vendors or internal teams to improve site performance and search visibility.
• Maintain a content calendar and approve creative assets in collaboration with internal stakeholders.

Systems & Process Management

• Maintain shared systems and documentation across marketing, CRM, franchise, and third-party operations.
• Assist with onboarding and standardizing new tech platforms, vendors, or internal tools.
• Support properties with troubleshooting related to systems, OTA connections, rate parity issues, and related technical challenges.

Reporting & Communication

• Compile and share regular reports on revenue, loyalty/CRM performance, campaign metrics, and agency/vendor updates.
• Prepare summaries and recommendations for Corporate based on cross-functional insights.
• Support leadership with special projects tied to brand development or strategic growth.

Qualifications

• Bachelor’s degree in Hospitality, Marketing, Business, or related field
• 3–5 years experience in hotel operations, marketing, revenue, or franchise brand management
• Proficiency in CRM systems, digital marketing tools, and content development
• Excellent communication and project management skills
• Highly organized and capable of managing multiple vendors and deliverables

Based in Scottsdale, Arizona, GreenTree Hospitality Group is a franchiser of the GreenTree Inn, GreenTree Inn & Suites, GreenTree Hotel, GreenTree Extended Stay, and GreenTree Boutique Collection brands, serving the value to mid-scale segments throughout the United States hotel market. GreenTree continues to be an owner-centric hotel brand overseen by a group that has owned, managed and franchised hotels. Our goal is to provide an eco-friendly and value-based lodging platform to franchisees and guests alike.

Based in Scottsdale, Arizona, GreenTree Hospitality Group is a franchiser of the GreenTree Inn, GreenTree Inn & Suites, GreenTree Hotel, GreenTree Extended Stay, and GreenTree Boutique Collection brands, serving the value to mid-scale segments throughout the United States hotel market. GreenTree continues to be an owner-centric hotel brand overseen by a group that has owned, managed and franchised hotels. Our goal is to provide an eco-friendly and value-based lodging platform to franchisees and guests alike.

Job Description

Salary:  $6000 - $65000 / year

Other Forms of Compensation: bonus 

What makes FLIK click

What makes FLIK click? Our people. The decisions, actions and attitudes of our associates earn the trust and loyalty of our clients every day. We know how to pick them and we know how to grow them. It starts with hiring people who share our passion for food and hospitality. Once we find the right talent, we encourage, value and recognize their contributions.
 

We keep our people renewed, excited and engaged by providing hands-on training and educating them about the latest trends. We give them a stake in successfully raising the bar. Our people love what they do and they love sharing their passion. Join our team and see the FLIK difference. Where a job isn’t merely a job but the start of a career where you can flourish.

Job Summary

The Internal Sales Manager is a key liaison between the Knight Center and the Washington University in St. Louis campus community. This role is responsible for managing and growing all internal (WashU) meeting, catering, and hotel room business — including Executive MBA (EMBA), Executive Education, and all other university departments. The successful candidate will serve as the primary point of contact for campus-based inquiries and play a proactive role in cultivating relationships, generating leads, and maximizing internal revenue opportunities.

Key Responsibilities:

Sales &