111 Hospitality & Tourism jobs in the United States

ABOUT THE (CUSTOMER AND PARTNER SERVICES PROJECT PLANNER) 

WHO WE ARE

Our vibrant team strives to unite partners to drive regional tourism and economic impact by connecting the world to our diverse communities, rich history, and spirit of innovation. Integrity, empowerment, transparency, community, passion, and empathy guide our workplace culture. With a firm commitment to diversity, equity, inclusion, and belonging we strive to create an environment where voices are valued and respected. If this resonates with you, consider the role below:

WHAT WE OFFER:

• Competitive Compensation
• Life, Medical, Vision, and Dental Insurance
• 11 Paid Company Holidays Per Year, plus 1 Floating Holiday
• PTO Referral Bonus
• 17 PTO Days Per Year, Based on Full Months Projected to Work in The Calendar Year
• 401(K) With 4% Match
• Paid Parking, with 24/7 Access

JOB HIGHLIGHTS

POSITION PURPOSE:   Detailed, highly organized, and results-driven project planner with extensive experience in strategic project and event planning, scheduling, and resource management. Adept at coordinating cross-functional teams, optimizing workflows, and ensuring projects and events meet deadlines and budgets. Proven ability to enhance department efficiency, drive engagement, and foster collaboration with internal departments and external stakeholders to support the success of projects and events. The Project Planner will support the Vice President, Customer, and Partner Services, managing special projects, coordinating key initiatives, and providing administrative and strategic support.

LOCATION & SCHEDULE: 

• Full time
• This position currently involves a hybrid working model with 2 days remote, and 3 days in-office in Detroit, MI.

WHAT WE REQUIRE:

• Valid, unrestricted Michigan driver’s license (most positions). 
• Bachelor’s degree, preferably in Business/Hospitality  
• 2-4 years of project management experience 
• Valid, unrestricted Michigan State driver’s license 

PREFERRED:

• 3 + years’ experience in project and event management 
• Background in event planning, customer service, and membership services 
• Knowledge of the metropolitan Detroit area.                                                        

HOW YOU’LL CONTRIBUTE:

• Define project scope, goals, deliverables, and resource requirements 
• Act as a project planner for all customer/partner services events and projects 
• Serve as the liaison with internal teams, vendors, and stakeholders to ensure smooth project and event execution 
• Enhance department efficiency by optimizing processes, ensuring seamless coordination of cross-functional teams, and streaming project execution 
• Assemble and coordinate project teams, maintain detailed project schedules, and timelines, and monitor progress, ensuring timely completion of tasks and milestones 
• Provide ongoing support, reporting, and updates to stakeholders 
• Track budget costs to ensure projects and events stay within financial constraints 
• Work with the marketing department as a liaison to communicate, traffic, and monitor design elements for the Customer/Partner Services department. 
• Provide support to the Vice President, Customer and Partner Services 

• Create presentations, manage calendars, and assist with scheduling and planning department meetings. 
• Assist with coordinating design, print production, and welcome banners/posters  
• Maintain knowledge of Visit Detroit brand standards 
• Maintain and execute the VIP welcome program. Includes management of the VIP Utility Cart maintenance and calendar of reservations. 
• Managed and implemented a distribution plan for welcome banner/poster placement for city-wide and/or high-profile events. 
• Committed to partnering with Visit Detroit in embedding diversity, equity, and inclusion into company culture and operations, and actively contributing to creating a welcoming and inclusive environment for all employees and stakeholders. 

OTHER CONTRIBUTIONS:

• Provide assistance and support as needed 
• Completes required reports, records, and related documents accurately and promptly 
• Completes special project assignments 
• Prepare, process, and submit financial documents for vendor payment 
• Coordinate meetings and luncheons 
• Professionally represent Visit Detroit at industry and association meetings 

REQUIRED KNOWLEDGE, SKILLS, AND COMPETENCIES:

• Strong organizational skills and customer service acumen. 
• Excellent communication skills including the ability to clearly express thoughts, ideas, and concepts, verbally and in writing, in the English language.
• Skilled in organizing, prioritizing, and analyzing multiple assignments simultaneously.
• Ability to think and manage creatively in a fast-paced work environment.
• Ability to develop and maintain effective working relationships with supervisors, peers, colleagues, and external stakeholders.
• Maintains a positive and professional work attitude, appearance, and behavior even in the most demanding situation.
• Ability to work effectively in both remote and in-person work environment; proficient using video conferencing software and other remote work tools.
• Proficient in using personal computer software and applications including Microsoft Word, Excel, Outlook, and PowerPoint. 
• Available weekends and outside of normal work hours for assignments and travel, as needed.

PHYSICAL DEMANDS AND WORKING CONDITIONS:

• Office work involves extended periods of sitting or working at a desk, utilizing repetitive typing motions on a computer or laptop, and reading text on a video display monitor.

• Ability to perform extensive standing and/or walking for work-related assignments and events.
• Ability to lift push, and or carry up to 40lbs. occasionally 

Visit Detroit is an Equal Opportunity Employer: 

We respect and seek individuals of a diverse background and do not discriminate in employment based on race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factor.

Please ensure to regularly check your email spam folder for any communication from Visit Detroit to avoid missing important updates regarding your application status.

The above is intended to describe the general content of and requirements for the performance of this position.  It is not to be construed as an exhaustive statement of duties, responsibilities or requirements and does not imply a contract. I understand that my employment is at-will and that either you or I can terminate my employment at any time, for any reason.  No oral or written contractual commitments have been made concerning my employment.

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JOIN OUR TEAM!

We are proudly managed by O’Reilly Hospitality Management, LLC ("OHM")

At OHM, we are:

• A forward-thinking (and growing) company offering opportunities to engage your passions through sustainability efforts, health & wellness, community
  involvement, & philanthropic outreach efforts.
• Committed to empowering Team Members throughout all levels of leadership. Every Team Member has the opportunity to contribute in a unique way, making a real impact.
• Seeking supportive, collaborative, detailed-oriented people to join our team!

At OHM, we offer:

• 401(k) & Roth 401(k) with company match – full-time and part-time Team Members are eligible!
• Health, Dental, Vision & Life Insurance 
• Paid Time Off, including Paid Parental Leave
• Growth Potential and Career Advancement
• Hotel/Restaurant Travel Perks & Discounts!

Never wait for a paycheck again! OHM Team Members can sign up for earned wage access through DailyPay on day one!

Now Hiring: General Manager
Location: Cambria Hotel Copper Mountain, CO

Essential Responsibilities:

• Staff Leadership:

  • Lead, train, and mentor staff, including hiring, recruiting, motivating, coaching, performing evaluations, and managing progressive discipline.

• Revenue and Budget Management:

  • Ensure monthly, quarterly, and annual revenue goals are achieved.
  • Actively participate in hotel sales efforts and collaborate on budget and expense plans.
  • Partner with senior leadership to create exceptional guest experiences and achieve profitability.
  • Actively participate in property revenue meetings to maximize revenue and profit.

• Operational Oversight:

  • Respond professionally and helpfully to team member and guest issues.
  • Ensure adherence to OHM and brand standards and guidelines.
  • Liaise with guests, team members, and Hub leadership.
  • Oversee services of vendors, contractors, and suppliers.
  • Ensure compliance with operational standards, company policies, and federal/state/local laws.

• Reporting and Communication:

  • Timely submission of required reports to the Regional Director of Operations, CEO, and Owner.
  • Ensure accuracy and timeliness of financial and team member-related administrative duties.
  • Maintain a positive rapport with local organizations and represent the company within the community.

• Safety and Compliance:

  • Ensure all safety and licensing regulations are followed.
  • Embrace O’Reach, Green Team, Guest Service, Team Member Satisfaction, Health & Wellness, and Safety culture.

• Additional Duties:

  • Perform other duties and responsibilities as required or requested.

Skills & Abilities:

• Strong leadership, management, organizational, and communication skills.
• Proficiency in Microsoft Office Suite (Word, Excel) and relevant brand-specific PMS.
• Ability to motivate and manage a diverse team, ensuring service meets OHM and brand standards.
• Capacity to handle the pressures of coordinating multiple activities and recommending solutions.
• Excellent multitasking and prioritization skills.
• Professional appearance and demeanor.
• Strong analytical skills for measuring business potential and value.
• Ability to interact effectively with all levels of customers and hotel management.
• Comfortable with high visibility and leadership roles in the hotel and community.

Education & Experience:

• Comprehensive hospitality experience required.
• Minimum of 3 years of relevant hotel operations experience preferred.
• Bachelor’s degree in Hospitality Management or Business preferred.
• Current driver’s license required.

Physical Requirements:

• Minimum lifting capacity of 50 pounds; must be able to lift items up to 40 pounds overhead and transport food and cooking utensils weighing up to 10 pounds.
• May be required to lift in excess of 50 pounds on occasion.

Physical Activity:

• Stooping, kneeling, crouching, reaching, standing, walking, pushing, pulling, lifting, picking/pinching with fingers, typing, grasping, feeling, talking, hearing, repetitive motion.

Environmental Conditions:

• Inside work environment with protection from weather conditions but not necessarily from temperature changes.

This is a safety-sensitive position that may be subject to additional safety requirements.

O’Reilly Hospitality Management, LLC, is an equal opportunity employer. Employment selection and related decisions are made without regard to age, race, color, sex, sexual orientation, gender identity, national origin, religion, genetic information, disability, protected veteran status or other protected classifications

Compensation details: 12000-13000 Yearly Salary

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HOTEL SALES MANAGER

Yountville, CA

Laying in the heart of Napa Valley, The Estate Yountville features two magnificent hotels that embody the perfect getaway and retreat. Surrounded by vineyards, Michelin-star restaurants and exquisite views in Yountville, our 22-acre haven sits among one the most coveted viticulture regions in the world. We invite our guests to immerse themselves in a redesigned Wine Country experience in a delightfully vino-cultured manner: two luxury hotels with decidedly different personalities – the vibrant Hotel Villagio and its sophisticated counterpart, Vintage House, a chic and tranquil sanctuary. A combined room-count of nearly 200 rooms and suites allows us to create a memorable experience for any occasion!
 

JOB SUMMARY:
  This is a full-time on-site role for a Sales Manager at Estate Yountville in Yountville, CA. The Sales Manager will be responsible for developing and implementing sales strategies, building and maintaining client relationships, achieving sales targets, and collaborating with the marketing team to drive business growth.

ESSENTIAL JOB RESPONSIBILITIES

• Develop and implement strategic sales plans to achieve hotel revenue targets
• Build and maintain strong relationships with clients, including corporate accounts, travel agents, and event organizers
• Conduct market research and competitive analysis to inform sales strategies
• Negotiate contracts and close sales deals with a focus on maximizing hotel revenue
• Represent the hotel at industry events, trade shows, and networking functions
• Prepare regular sales reports and forecasts for senior management review
• Monitor and analyze sales performance, making adjustments as necessary to meet goals
• Work closely with other departments, such as operations and guest services, to ensure seamless service delivery for clients
• Provide exceptional customer service to existing and potential clients, ensuring a high level of satisfaction

REQUIRED QUALIFICATIONS

• Previous experience in the hospitality or luxury sector
• Excellent communication and negotiation skills
• Ability to work in a fast-paced and dynamic environment
• Strong organizational and time management skills
• Bachelor's degree in Business Administration, Marketing, or related field

The Estate Yountville offers an attractive compensation and benefits package and the opportunity to be part of a dynamic team.

The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities or requirements. Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time.

The Estate Yountville is an equal opportunity employer (Minorities/Females/Disabled/Veterans)

PM22

Compensation details: 115000-125000 Yearly Salary

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Join a company where hospitality runs deep and leadership makes a difference.

Myer Hospitality, a family-owned leader in Branson’s hospitality industry, is seeking a driven and hands-on Assistant General Manager to support the daily operations of one of our award-winning hotels. This is an opportunity to play a key role in delivering exceptional guest experiences, supporting our team, and upholding the high standards that make Myer Hospitality a trusted name in Branson lodging.

$42,000 - $45,000 yearly

What You’ll Do:

• Assist the General Manager in overseeing daily hotel operations and team performance
• Lead by example to ensure exceptional guest service across all departments
• Supervise front desk, gift shop, housekeeping, breakfast, and maintenance operations as needed
• Help recruit, train, coach, and motivate team members to achieve service and performance goals
• Monitor guest feedback and respond to guest issues promptly and professionally
• Support budgeting, payroll, scheduling, and inventory management
• Maintain brand standards and uphold Myer Hospitality values in every guest and team interaction
• Step in as acting manager in the General Manager’s absence

What We’re Looking For:

• Proven leadership experience in hospitality, hotel operations, or a related field
• A moral standard that matches Myer Hospitality's core values of Excellence in what we do, Passion for serving, Teamwork - the ability to say yes, Integrity - doing the right thing, and treating guests, team members, and vendors like Family
• Strong interpersonal, communication, and team-building skills
• Ability to prioritize and multitask in a fast-paced environment
• Passion for exceptional guest service and team development
• Tech-savvy, with experience in hotel property management systems (PMS) preferred
• Willingness to work a flexible schedule, including evenings, weekends, and holidays as necessary
• High school diploma required; minimum of Associate's degree (Hospitality Management or related field) also required

Myer Hospitality is a local family-owned business with over 50 years of experience in hospitality. We have a variety of tourism-related businesses in the Branson area. These include hotels, ticketing, media, and attractions. Our current and future team members strive to uphold five core values: Passion for serving others, Excellence in all we do, Teamwork, Integrity, and Family. Along with our Christian values, the core values focus us toward "Passionately Serving with Excellence” while “Delivering Award Winning Hospitality.”

What We Offer:

• Competitive pay and benefits package
• Holiday pay for specified working holidays
• Hotel discounts through the employee travel program
• Supportive and team-oriented work environment
• Opportunities for advancement and professional growth

Compensation details: 42000-45000 Yearly Salary

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Join to apply for the General Manager - Hotel Valet Operations role at VPNE .

The role of the Valet & Parking General Manager is to oversee and manage the hotel valet operation, parking, and lot services by providing exceptional guest service and maintaining an environment of safety and risk prevention. Using top-notch customer service skills, professionalism, and leading by example, the General Manager will create an atmosphere that caters to the varying needs of hotel guests and visitors through effective team leadership and management. The General Manager will effectively communicate and execute VPNE policies, procedures, and brand standards to optimize service and revenue while fostering trustworthy client relationships.

• Be a business leader through demonstration of professionalism and integrity.
• Work directly with the hotel client to set strategic plans to ensure each operation runs smoothly.
• Effectively direct, train, and manage location staff, including training and development in a luxury environment.
• Drive and maintain top-level service standards for a luxury hotel.
• Perform financial management, maintain revenue control, and manage profit & loss statements for the location.
• Oversee payroll, staffing, hours/OT, and budget proactively.
• Understand and support key performance indicators for VPNE.
• Handle all team member relations issues in-house, using People/HR as a resource when appropriate.
• Build a dependable team through recruitment, hiring, and training in collaboration with Talent Acquisition and onsite management.
• Ensure safety and risk prevention.
• Mentor team members through ongoing coaching and training, fostering a promotion-from-within culture.
• Lead a positive and supportive culture to encourage growth opportunities for team members.
• Enforce VPNE policies across all locations.

• Bachelor’s degree in hospitality, business administration, or related field preferred, or equivalent work experience.
• 5+ years of progressive responsibility with proven leadership experience.
• Hotel experience required; luxury hotel, 5 diamond/star rating experience preferred.
• 2+ years of account management and client retention experience.
• Strong organizational and training skills.
• Ability to read, write, and verbally communicate in English.
• At least 18 years of age.
• Valid Driver’s License in the state of residency.
• Ability to pass criminal background and RMV checks.
• Organizational skills and flexible schedule, including nights, weekends, and holidays.

• Paid weekly
• Medical, Dental, Vision
• 401K with match
• Education Reimbursement
• Growth & Promotion Opportunities
• Discount programs
• Short-term disability
• Accident insurance
• Life insurance

VPNE Parking and Aloha Solutions is a family-owned, rapidly growing company headquartered in the Greater Boston Area, supporting prestigious clients in healthcare, commercial property, finance, and hospitality sectors. We promote growth from within and uphold our family values, fostering a friendly, proactive team dedicated to building our brands and industry leadership.

Job Description

Benefits/Perks

• Competitive wages
• Thorough training on proper cleaning and disinfecting
• Career Growth Opportunities
• Fun and Energetic Environment
• Ongoing training

Job Summary

We are looking for a professional Hotel Maintenance Manager to join our team. You will be responsible for taking care of our hotel’s infrastructure as well as managing maintenance personnel and planning renovation and repair projects. 

As the Hotel Maintenance Manager, you should have experience with electrical, plumbing, and HVAC systems. You must be organized and committed to meeting health and safety standards at all times. 

Your primary goal is to ensure our hotel is safe and functional for guests and employees.

Responsibilities: 

• Inspect hotel regularly to ensure it meets safety standards
• Arrange for routine maintenance in hotel rooms and public areas
• Undertake repair and maintenance projects without disturbing guests
• Supervise a team of maintenance technicians
• Update operational procedures and process manuals, as necessary
• Communicate all problems and resolve them or make recommendations to upper management for resolution
• Manage relationships with contractors and service providers
• Maintain budgets, expenses and activity logs

Qualifications : 

• Bachelor’s Degree, Associate Degree or certificate of completion from a trade school preferred; or commensurate education and experience accepted
• Supervisory maintenance or construction management experience preferred
• Ability to quickly diagnose the root cause of failures and suggest appropriate solutions
• In-depth knowledge of health and safety regulations
• Demonstrated ability to communicate effectively in person, via phone, and in writing with the site staff and internal partners, external vendors, and groups of residents

Job Description

About Holiday Inn Indianapolis Airport: At the Holiday Inn Indianapolis-Airport we are more than just a hotel; we are a sanctuary for our guests and a place of growth for our associates. Our core values - Respect, Integrity, Service, and Excitement (RISE) - drive every aspect of our operations and embody our commitment to creating exceptional experiences. We are seeking a Hotel General Manager who not only understands the depth of these values but lives them passionately every day.

Position Summary: The General Manager (GM) holds a key leadership role at the Holiday Inn Indianapolis-Airport. The GM is responsible for all aspects of operations at the hotel, ensuring that every guest has an exceptional experience while also achieving business goals. The successful candidate will be a dynamic and strategic leader who can drive results, uphold brand standards, and foster a positive work environment aligned with our RISE values.

Benefits:

• Company Culture, Mission and Values
• Health Insurance
• Dental/Vision Insurance
• 401k 
• 401k Matching
• Vacation Time
• Employee Discount
• Employee Assistance Program
• Quarterly Bonus up to 20%

Key Responsibilities:

1. Leadership & Team Development:
   • Implement effective management practices that promote a positive and inclusive workplace culture.
   • Develop and mentor associates, enabling them to reach their full potential and career goals.
   • Ensure regular training sessions are held to reinforce brand standards and RISE values so our teams are equipped to deliver exceptional service.
   • Provide visionary leadership and management to the hotel’s team, fostering an environment of motivation, collaboration, commitment, and growth.
   • Ensure all departments of the hotel are running smoothly, efficiently, and in harmony.
   • Make key decisions that affect the hotel’s direction and success.
2. Guest Experience:
   • Oversee all hotel operations to guarantee a consistent and outstanding guest experience.
   • Proactively address guest concerns and feedback to continually refine our services.
   • Cultivate relationships with guests to encourage loyalty and repeat business.
3. Financial Analysis
   • Oversee the hotel's financial processes, including budgeting, forecasting, and financial analysis.
   • Analyze financial data and KPIs to identify trends, challenges, and opportunities to make informed business decisions.
   • Achieve the hotel's profitability goals while ensuring efficient resource utilization.
4. Brand Standards
   • Ensure that all services and amenities align with the brand’s promise and guest expectations.
   • Ensure that the hotel consistently meets and exceeds brand and quality standards.
   • Implement and manage processes that maintain the integrity of the property, facilities, and guest experience.
5. Sales & Revenue Management
   • Collaborate with sales and marketing teams to optimize room rates, drive occupancy, and maximize revenue.
   • Use strategic forecasting to anticipate market shifts and capitalize on trends.
6. Accountability
   • Set clear performance expectations for departments and individual team members.
   • Monitor performance, provide feedback, and hold associates accountable for their roles and responsibilities.
7. Operational Excellence
   • Regularly review and adjust operational procedures to enhance efficiency and service quality.
   • Recognize your team member’s individual behaviors and effectively communicate.
   • Ensure hotel’s compliance with all local, state, and federal laws, regulations, and industry standards.

Qualifications:

• Bachelor’s degree in Hospitality Management or a related field, not required.   
• Minimum of (3 years) in hotel management, with a proven track record in a similar capacity.
• Strong understanding of hotel operations, financials, and revenue management.
• Excellent leadership, communication, and interpersonal skills.
• Proficient in hotel management software and tools.
• Passionate about delivering outstanding guest experiences and leading a high-performing team.

If you embody our values of RISE and are ready to lead our hotel to new heights, we invite you to apply.

To learn more about Schahet Hotels Management Company, please watch the video below:

EEO Statement

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Job Description

Want to work for a dynamic organization, that is growth oriented, and has a positive organizational culture!

The general manager of a hotel property is in charge of all daily hotel operations to guarantee that guests enjoy an outstanding experience. They are responsible for all hotel services, such as guest relations, front desk, housekeeping, maintenance, revenue management , expense management, team building, and employee development. This position requires a flexible and dynamic problem solver with exceptional leadership abilities who can empower their staff to deliver superior customer service to hotel guests, associates, and visitors. They act as brand ambassadors, providing leadership and strategic direction to all departments of the hotel. 

Job Description

Job Summary:
VP Management is seeking a highly motivated and experienced Hotel General Manager for our hotel located in Princeton, WV. As the General Manager, you will be responsible for overseeing all aspects of hotel operations, ensuring exceptional guest satisfaction, and maximizing profitability. This is a full-time individual contributor position with a competitive salary and benefits package.

Compensation & Benefits:

This is a full-time, salaried position with a competitive compensation package of $50,000 to $85,000 per year, paid biweekly. The package also includes possible bonus opportunities and benefits such as a health benefit package, paid time off, and an excellent incentive package.

Responsibilities;

Oversee the day-to-day operations of the company in Princeton area, including managing staff, budgeting, and setting performance goals. 

Requirements:
Some hotel management experience required in addition to professional references.

EEOC statement:
VP Management is an equal opportunity employer and is committed to providing a diverse and inclusive work environment. We do not discriminate on the basis of race, color, religion, sex, national origin, age, disability, or any other legally protected status. We welcome and encourage candidates from all backgrounds to apply.