109 Hospitality & Tourism jobs in the United States

Job Description

Benefits/Perks

• Competitive wages
• Thorough training on proper cleaning and disinfecting
• Career Growth Opportunities
• Fun and Energetic Environment
• Ongoing training

Job Summary

We are looking for a professional Hotel Maintenance Manager to join our team. You will be responsible for taking care of our hotel’s infrastructure as well as managing maintenance personnel and planning renovation and repair projects. 

As the Hotel Maintenance Manager, you should have experience with electrical, plumbing, and HVAC systems. You must be organized and committed to meeting health and safety standards at all times. 

Your primary goal is to ensure our hotel is safe and functional for guests and employees.

Responsibilities: 

• Inspect hotel regularly to ensure it meets safety standards
• Arrange for routine maintenance in hotel rooms and public areas
• Undertake repair and maintenance projects without disturbing guests
• Supervise a team of maintenance technicians
• Update operational procedures and process manuals, as necessary
• Communicate all problems and resolve them or make recommendations to upper management for resolution
• Manage relationships with contractors and service providers
• Maintain budgets, expenses and activity logs

Qualifications : 

• Bachelor’s Degree, Associate Degree or certificate of completion from a trade school preferred; or commensurate education and experience accepted
• Supervisory maintenance or construction management experience preferred
• Ability to quickly diagnose the root cause of failures and suggest appropriate solutions
• In-depth knowledge of health and safety regulations
• Demonstrated ability to communicate effectively in person, via phone, and in writing with the site staff and internal partners, external vendors, and groups of residents

Job Description

SUMMARY:

Oversees all aspects of Hotel Operations in accordance with Company mission statement and brand standards, including maximization of financial performance, guest satisfaction, and staff development within established quality standards. Responsible for the hiring, training and discipline of all hotel staff in accordance with all local, state, and federal laws. Provides exemplary performance for staff to follow.

QUALIFICATIONS:

To perform this job successfully, the individual must be able to perform each essential duty and responsibility in a safe and satisfactory manner, and the individual must be punctual and have a good attendance record, and have reliable means of transportation to work. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

1. Performs the role of “Standard Bearer”, ensuring that each criterion in Company’s current “Rules of Conduct” are communicated, understood, achieved and maintained by hotel staff.

2. Performs each criteria as contained in Company’s current “General Manager’s Standard Operating Procedures” in a satisfactory manner.

3. Performs each criteria as contained in Company’s current “General Manager’s Standard of Performance” in a satisfactory manner.

4. Creates an operating or working environment that assures consistent Guest Satisfaction.

5. Monitors the performance of the hotel through verification and analysis of Guest Satisfaction Systems and Financial Reports. Initiates corrective action as needed.

6. Maintains product and service quality standards by conducting ongoing evaluations and investigating complaints. Initiates corrective action as needed.

7. Develops accurate and aggressive long and short-range financial objectives consistent with the Company's budgets and mission statement.

8. Prepares Financial Reports for Owners/Management Company that clearly explains operational effectiveness, trends and variances.

9. Establishes and maintains a pro-active human resource function to ensure employee motivation, training and development, wage and benefits administration, and compliance with Company Employee Handbook.

10. Maintains an appropriate level of community public affairs involvement.

11. Executes marketing, sales, and operational activities, producing results that meet or exceed the hotel’s Budgets and business plan.

12. Ensures good safety practices of employees and guests, assisting in the maintenance of proper emergency and security procedures in accordance with Company Employee Handbook.

13. Establishes and maintains applicable preventive maintenance programs to protect the physical assets of the hotel.

14. Implements and maintains effective open-door communication system that crosses departmental lines in order to reach all employees in accordance to the Company Employee Handbook.

15. Understands the government regulations and laws affecting hotel’s operations, ensuring hotel is operated in compliance with all applicable laws, ordinances, regulations, and requirements of any federal, state or municipal authority.

16. Responds to the general public, customers, employees, union and government officials with tact and courtesy in the best interest of the hotel.

17. Plans and organizes the responsibilities of team members.

18. Accepts full responsibility for managing the activities of the entire hotel.

19. Maintain current licenses and permits as prescribed by local, state and federal agencies.

20. Understands the franchise brand standards and operating procedures and protocols.

21. Assist the Director of Operations and hotel sales team with preparing the annual revenue budget and annual marketing plan.

22. Support the Assistant General Manager and Team leaders in understanding goals/objectives, developing action plans to succeed and obtain goals.

23. Conduct performance review with Assistant General Manager, team leaders and team members bi-annually.

24. Coordinate Preventative Care programs. Identifying trends and making recommendations for improvements.

25. Other duties may be assigned.

SUPERVISORY RESPONSIBILITIES: Typically, directly supervises 5 to 10 employees at the hotel, including all department heads. Indirectly supervises all hotel personnel. Carries out supervisory responsibilities in accordance with the Company’s policies, training programs, and applicable laws. Responsibilities include recruiting, interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems promptly.

EDUCATION and/or EXPERIENCE:

General Manager position requires a High School diploma or general education degree (GED) and preferably either a two year business degree or a four year business or liberal arts degree (or equivalent combination of education and experience). Requires an occupationally-significant combination of vocational education, apprentice training, on-the job training, and essential experience in less responsible hotel skill level and management positions. A Certified Hospitality Administrator designation is preferred.

LANGUAGE SKILLS:

General Managers must have developed language skills to the point to be able to: Read and interpret documents in English such as safety rules, operating and maintenance instructions, and procedure manuals, newspapers, periodicals, journals, and manuals. Write routine reports, correspondence, business letters, summaries, and reports in English using prescribed format, and conforming to all rules of punctuation, grammar, diction, and style. Ability to speak effectively in English before groups such as customers or employees.

COMPUTER SKILLS:

General Managers must have sufficient computer skills that will allow them to be able to use, in a proficient manner, all Company-issued software programs implemented at the hotel, including but not limited to the following: Microsoft Word, Microsoft Excel, Yield Management Systems programs, Property Management System (PMS) programs, Daily Revenue System (DRS) programs, Central Reservation System programs, Payroll programs, Company-issued internet browser programs, Company-issued electronic mail programs NOTE: Company-issued software programs implemented at a particular hotel may be changed from time to time; the General Manager is required to learn the new programs and upgrades as soon as practicable after such items are provided to the hotel.

REASONING ABILITY:

General Managers must have developed reasoning abilities to the point to be able to: Apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Use mathematical skills to interpret financial information and prepare budgets. Read and interpret business records and statistical reports. Make business decisions based on production reports and similar facts, as well as on your own experience and personal opinions.

PHYSICAL DEMANDS:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; stoop, kneel, crouch, or crawl; and talk or hear. The employee must regularly lift and/or move up to 10 pounds and frequently lift and/or move up to 25 pounds. The employee must be able to see differences in widths and lengths of lines such as those on graphs. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

ENVIRONMENTAL CONDITIONS:

Inside: Protection from weather conditions but not necessarily from temperature changes. A job is considered "inside" if the worker spends approximately 75 percent or more of the time inside.

WORK ENVIRONMENT:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must be able to work effectively in a stressful environment, communicate well with others, effectively deal with guests, and accept constructive criticism from supervisors. Must be able to change activity frequently and cope with interruptions.

IMPORTANT NOTE: Essential functions of this job are described under the headings above. The job requirements and features are subject to change from time to time due to the then-current needs and requirements of the Company and/or the hotel.

Job Description

We are seeking a proactive and detail-oriented Brand Success Manager to support strategic brand operations across our hotel group. This role will oversee third-party sales and revenue management partners while leading initiatives in CRM and loyalty, franchise communications, digital marketing, content creation, and internal systems management. You’ll play a key role in keeping our brand voice strong, our operations aligned, and our guest engagement programs growing.

Key Responsibilities

Vendor & Revenue Oversight

• Oversee third-party revenue management partners to ensure rate strategies, pacing, and RevPAR goals are aligned with brand targets.
• Manage coordination with outsourced sales providers, maintaining visibility into their outreach and ensuring brand alignment.
• Consolidate performance insights and ensure third-party efforts are contributing to broader commercial goals.
• Attend weekly meetings with Revenue Management and Sales to stay aligned on performance, promotions, and strategy.
• Oversee the outsourced call center operation, ensuring they are meeting service standards, converting calls effectively, and aligning with brand and revenue objectives.

Franchise & Brand Liaison

• Provide hands-on support to franchisees in troubleshooting brand systems, marketing execution, loyalty program setup, and compliance issues.
• Act as a central contact for fielding property-level questions related to sales, digital tools, and franchise guidelines, escalating issues as needed.

CRM & Loyalty Program Leadership

• Serve as the lead owner of the CRM platform, ensuring data integrity, segmentation accuracy, and system optimization.
• Collaborate with marketing vendors to enhance CRM functionality and integrations.
• Oversee the hotel group’s loyalty program, ensuring smooth operations, reward fulfillment, and consistent member communication.
• Analyze performance metrics for loyalty engagement and recommend improvements to increase sign-ups and repeat stays.

Digital Marketing & Content Creation

• Design and execute digital marketing campaigns, including email campaigns, promotional offers, and seasonal marketing initiatives.
• Write, design (with agency support), and schedule regular e-newsletters to engage B2B and B2C customer segments.
• Manage Meta (Facebook/Instagram) ad campaigns and track ROI.
• Develop promotional content (ads, landing pages, social content).
• Coordinate photo/video shoots for marketing use, ensuring all creative assets align with brand standards.
• Ensure hotel websites are updated regularly with offers, events, and property information, while applying SEO best practices.
• Partner with marketing vendors or internal teams to improve site performance and search visibility.
• Maintain a content calendar and approve creative assets in collaboration with internal stakeholders.

Systems & Process Management

• Maintain shared systems and documentation across marketing, CRM, franchise, and third-party operations.
• Assist with onboarding and standardizing new tech platforms, vendors, or internal tools.
• Support properties with troubleshooting related to systems, OTA connections, rate parity issues, and related technical challenges.

Reporting & Communication

• Compile and share regular reports on revenue, loyalty/CRM performance, campaign metrics, and agency/vendor updates.
• Prepare summaries and recommendations for Corporate based on cross-functional insights.
• Support leadership with special projects tied to brand development or strategic growth.

Qualifications

• Bachelor’s degree in Hospitality, Marketing, Business, or related field
• 3–5 years experience in hotel operations, marketing, revenue, or franchise brand management
• Proficiency in CRM systems, digital marketing tools, and content development
• Excellent communication and project management skills
• Highly organized and capable of managing multiple vendors and deliverables

Based in Scottsdale, Arizona, GreenTree Hospitality Group is a franchiser of the GreenTree Inn, GreenTree Inn & Suites, GreenTree Hotel, GreenTree Extended Stay, and GreenTree Boutique Collection brands, serving the value to mid-scale segments throughout the United States hotel market. GreenTree continues to be an owner-centric hotel brand overseen by a group that has owned, managed and franchised hotels. Our goal is to provide an eco-friendly and value-based lodging platform to franchisees and guests alike.

Based in Scottsdale, Arizona, GreenTree Hospitality Group is a franchiser of the GreenTree Inn, GreenTree Inn & Suites, GreenTree Hotel, GreenTree Extended Stay, and GreenTree Boutique Collection brands, serving the value to mid-scale segments throughout the United States hotel market. GreenTree continues to be an owner-centric hotel brand overseen by a group that has owned, managed and franchised hotels. Our goal is to provide an eco-friendly and value-based lodging platform to franchisees and guests alike.

Job Description

Structure Hospitality is hiring a General Manager for the Comfort Suites Saint Charles St. Louis, a 71-room hotel located near historic Main Street, Ameristar Casino, and just 10 minutes from the St. Louis airport. The hotel features renovated rooms, a clean look, and continued investment from ownership. It’s a well-maintained property with the right foundation in place.

We’re looking for a hands-on operator who knows how to lead a team, run day-to-day operations, and drive performance. The priority is to improve market share, elevate the guest experience, and push results in line with what this hotel is capable of delivering.

Structure Hospitality provides the support, systems, and direction to help our managers lead with clarity and consistency. We care about how we show up for our people, our owners, and our properties. Our culture is built on trust, accountability, and balance. We take ownership of what we do and enjoy doing it with people we believe in.

If that sounds like the kind of team you want to be part of, we’d like to hear from you.

$50,000 - $60,000 yearly

• Oversee daily hotel operations with a focus on delivering a strong guest experience
• Lead and support the team to maintain a positive, productive work environment
• Drive revenue growth, manage expenses, and improve overall profitability
• Ensure brand standards are met and the hotel operates with consistency and quality
• Monitor financial performance and identify areas for operational improvement
• Address guest feedback and continuously work to elevate the experience
• Build strong relationships with team members, guests, and the local community
• Partner closely with Structure Hospitality to meet performance goals and drive results

• Experience in hotel management in roles such as General Manager, Assistant General Manager, or Front Office Manager
• Proven ability to lead teams and create a productive, accountable work environment
• Track record of driving performance in revenue, cost control, and guest satisfaction
• Strong communication, organization, and problem-solving skills
• Familiarity with brand standards and quality assurance processes (Choice Hotels experience is a plus)
• Hands-on approach with a focus on service and operational follow-through
• Ability to manage budgets, understand financial reporting, and use data to guide decisions

Structure Hospitality is growing. We’re managing a diverse portfolio of hotels, working on new construction projects, and actively pursuing acquisitions.

We’re proud of the team we’ve built. We work closely together, support one another, and care about how we show up for our people, our owners, and our properties. Our culture is built on trust, accountability, and a real respect for work-life balance. We take ownership of what we do and enjoy doing it with people we like and believe in.

Job Description

Benefits:

• Bonus based on performance
• Paid time off

• Competitive wages
• Thorough training on proper cleaning and disinfecting
• Career Growth Opportunities
• Fun and Energetic Environment
• Ongoing training

• Inspect hotel regularly to ensure it meets safety standards
• Arrange for routine maintenance in hotel rooms and public areas
• Undertake repair and maintenance projects without disturbing guests
• Supervise a team of maintenance technicians
• Update operational procedures and process manuals, as necessary
• Communicate all problems and resolve them or make recommendations to upper management for resolution
• Manage relationships with contractors and service providers
• Maintain budgets, expenses and activity logs

• Bachelors Degree, Associate Degree or certificate of completion from a trade school preferred; or commensurate education and experience accepted
• Supervisory maintenance or construction management experience preferred
• Ability to quickly diagnose the root cause of failures and suggest appropriate solutions
• In-depth knowledge of health and safety regulations
• Demonstrated ability to communicate effectively in person, via phone, and in writing with the site staff and internal partners, external vendors, and groups of residents

Job Description

Benefits/Perks

• Competitive wages
• Career Growth Opportunities
• Fun and Energetic Environment

• Oversee the work of all employees and set clear objectives
• Hire qualified personnel according to standards set forth by the company
• Organize and coordinate operations and allocate responsibilities to ensure maximum efficiency
• Manage budgets and expenses, analyze and report on financial information
• Develop and implement a strong marketing strategy to promote the hotels services
• Communicate with customers when appropriate
• Resolve issues that arise with maintenance, equipment, and renovations
• Collaborate with outside entities including suppliers, vendors, event planners, and travel agencies
• Conduct regular inspections of the facility and uphold strict compliance with health and safety standards

• Proven experience as a Hotel Manager is preferred
• Familiarity with hospitality industry standards
• Proficiency in English; knowledge of additional languages is a plus
• Well-versed in hotel management best practices and relevant laws/guidelines
• Ability to resolve issues with a customer-focused orientation
• An outgoing personality
• Excellent communication skills
• Strong organizational and time-management skills
• Bachelors degree in Hospitality Management, Business Administration, or relevant field is preferred

Job Description

Benefits/Perks

• Competitive wages
• Thorough training on proper cleaning and disinfecting
• Career Growth Opportunities
• Fun and Energetic Environment
• Ongoing training

• Inspect hotel regularly to ensure it meets safety standards
• Arrange for routine maintenance in hotel rooms and public areas
• Undertake repair and maintenance projects without disturbing guests
• Supervise a team of maintenance technicians
• Update operational procedures and process manuals, as necessary
• Communicate all problems and resolve them or make recommendations to upper management for resolution
• Manage relationships with contractors and service providers
• Maintain budgets, expenses and activity logs

• Bachelors Degree, Associate Degree or certificate of completion from a trade school preferred; or commensurate education and experience accepted
• Supervisory maintenance or construction management experience preferred
• Ability to quickly diagnose the root cause of failures and suggest appropriate solutions
• In-depth knowledge of health and safety regulations
• Demonstrated ability to communicate effectively in person, via phone, and in writing with the site staff and internal partners, external vendors, and groups of residents

Job Description

Job Description

Job Title : Hotel General Manager

Concept Type: New Hotel Opening

Location : Tucson, AZ

Salary : $70,000 - $80,000 + 40% annual bonus potential

Join a prestigious, hospitality-focused organization dedicated to delivering world-class service. Renowned for its exceptional culture, our team thrives on collaboration, empowerment, and excellence to craft memorable guest experiences. Rooted in integrity and quality, this is an environment where professionals can grow both personally and professionally. This is your opportunity to lead a NEW HOTEL property as Hotel General Manager in Tucson, AZ , earning a competitive salary and generous bonus potential.

Job Qualifications

To qualify as a Hotel General Manager in Tucson, AZ , you’re expected to have:

• A Four-Year College Degree (preferred) or 4-5 years of hotel-related work experience.
• Hilton Brand experience (minimum 3 years - required).
• Certification in hotel management or as required by franchise (preferred).
• Alcohol awareness and food safety certification in compliance with state and federal laws.
• Strong financial knowledge including proficiency in Excel.
• Hotel opening experience (preferred).
• Valid driver’s license with a clean driving record (required).

Physical Demands Include :

• Flexibility with working long hours, including nights and weekends.
• Ability to lift and move up to 30 pounds and regularly oversee operations throughout the property.

Required Competencies :

• Exceptional communication skills (both oral and written).
• Ability to perform under pressure and evaluate critical decisions efficiently.
• Proficiency in managing financial reports, budgets, and forecasts.
• Strong interpersonal skills to address guest and team member concerns professionally.

Job Responsibilities

As Hotel General Manager in Tucson, AZ , you will:

• Drive profitability through strategic revenue generation, cost control, and guest satisfaction.
• Develop and cultivate the hotel’s team while ensuring staff performance aligns with hospitality standards.
• Maintain high levels of quality and operational excellence throughout the property.
• Establish effective communication with property owners and corporate offices.
• Represent the hotel by consistently upholding Hilton brand standards.
• Maintain compliance with local and federal safety regulations.
• Oversee property-level initiatives, including guest service programs and operational processes.

Company Benefits

The company offers an empowering work culture, paired with benefits including:

• Competitive salary plus lucrative bonus potential.
• Opportunities for professional growth and leadership development.
• An inclusive and supportive work environment.
• The chance to join a globally reputable brand like Hilton.

This Hotel General Manager position in Tucson, AZ is a rare opportunity for an experienced hospitality professional to showcase their leadership capabilities. Shape the success of one of Hilton's flagship properties, working within a company that prioritizes culture, growth, and guest excellence.

If you are ready to take the next step in your career, send your resume to John Wilcoxon . Begin your journey toward professional fulfillment and success today!

#ZRDH

Since 2000, Gecko Hospitality and its dedicated Franchise Partners and Recruiters throughout the United States have been pioneers in the hospitality recruiting industry. The value that Gecko Hospitality provides to its Clientele is evident in the advanced networking and technology skills our professional recruiters possess in identifying qualified restaurant professionals.

At Gecko Hospitality, we are passionate about making sure that every member of our recruiting team is familiar with our philosophies. In the same way that we learn about people when developing relationships and friendships, we want our people to have a sense of Gecko Hospitality's values and insight into our company's "personality." With this insight comes a greater understanding of how values "fit" with Gecko Hospitality's values, why we do things the way we do as well as providing a basis for making decisions that are appropriate to those values. We all play a part in keeping these traditions and philosophies alive.

We want every member of our recruiting team to understand that we are only as good as how well we follow these philosophies on an every day basis. Gecko Hospitality is all about achieving results by being motivated. This motivation to achieve results comes from within. No one can motivate us, nor can we motivate anyone else. As leaders, all that we can do is provide an environment where people motivate themselves to achieve mutually beneficial goals. Along with this philosophy, each team member possesses the following traits for which we are proud: honesty, integrity, desire, determination, listening skills, rapid learning, responding in a timely manner, effective communication skills, thoroughness, empathy, compassion, and most of all we want every team member to have a strong work ethic that motivates them to produce superior results both for our candidates and for our Clients.

At Gecko Hospitality, you certainly have. more choices

As part of our recruiting process, we may contact you regarding positions we feel are a good fit or engage with you via SMS text message. By clicking to submit your application, Gecko Hospitality has your consent to communicate via SMS text message moving forward.
Terms of Service are available at
Privacy Policy can be found at
Message and data rates may apply, depending on your mobile phone service plan. For more help reply “HELP” to your texts or you can opt-out by replying STOP

Since 2000, Gecko Hospitality and its dedicated Franchise Partners and Recruiters throughout the United States have been pioneers in the hospitality recruiting industry. The value that Gecko Hospitality provides to its Clientele is evident in the advanced networking and technology skills our professional recruiters possess in identifying qualified restaurant professionals.

At Gecko Hospitality, we are passionate about making sure that every member of our recruiting team is familiar with our philosophies. In the same way that we learn about people when developing relationships and friendships, we want our people to have a sense of Gecko Hospitality's values and insight into our company's "personality." With this insight comes a greater understanding of how values "fit" with Gecko Hospitality's values, why we do things the way we do as well as providing a basis for making decisions that are appropriate to those values. We all play a part in keeping these traditions and philosophies alive.

We want every member of our recruiting team to understand that we are only as good as how well we follow these philosophies on an every day basis. Gecko Hospitality is all about achieving results by being motivated. This motivation to achieve results comes from within. No one can motivate us, nor can we motivate anyone else. As leaders, all that we can do is provide an environment where people motivate themselves to achieve mutually beneficial goals. Along with this philosophy, each team member possesses the following traits for which we are proud: honesty, integrity, desire, determination, listening skills, rapid learning, responding in a timely manner, effective communication skills, thoroughness, empathy, compassion, and most of all we want every team member to have a strong work ethic that motivates them to produce superior results both for our candidates and for our Clients.

At Gecko Hospitality, you certainly have. more choices

As part of our recruiting process, we may contact you regarding positions we feel are a good fit or engage with you via SMS text message. By clicking to submit your application, Gecko Hospitality has your consent to communicate via SMS text message moving forward.
Terms of Service are available at Privacy Policy can be found at Message and data rates may apply, depending on your mobile phone service plan. For more help reply “HELP” to your texts or you can opt-out by replying STOP

Job Description

Group Sales Manager Benefits and Compensation:

• Competitive base salary

• Performance-based bonus opportunity

• Full health, dental, and vision insurance

• 401(k) retirement plan with company match

• Paid time off (PTO) and paid holidays

• Professional development and growth opportunities

Group Sales Manager Requirements & Qualifications:

• 2+ years of experience in hotel, conference center, or event sales

• Strong written and verbal communication skills

• Experience managing group bookings, guest rooms, catering, and event space

• Proven ability to meet or exceed revenue goals through proactive sales and lead conversion

• Proficiency in Microsoft Office, especially Excel and PowerPoint

• Bachelor’s degree preferred

Group Sales Manager Preferred Background & Skills:

• Highly organized and detail-oriented with a customer-first mindset

• Tech-savvy and solutions-driven

• Passionate about hospitality, client relationships, and seamless event execution