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Airport Operations Specialist
Job Details
full-time
Rincon Hill, California, United States
Delta Air Lines
Salary : $55000 Annually
05/21/2025
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Full Job Description
Job Summary:
Delta Air Lines is seeking a vigilant and detail-oriented Airport Operations Specialist to join our team in San Francisco, California. In this role, you will be essential to ensuring the smooth and safe operation of airport activities. You will monitor and coordinate various ground operations, including aircraft movement, gate assignments, baggage handling, and passenger flow. This position requires a strong understanding of airport procedures, excellent communication skills, and the ability to react quickly and effectively to operational challenges.
Key Responsibilities:
Qualifications:
Delta Air Lines is seeking a vigilant and detail-oriented Airport Operations Specialist to join our team in San Francisco, California. In this role, you will be essential to ensuring the smooth and safe operation of airport activities. You will monitor and coordinate various ground operations, including aircraft movement, gate assignments, baggage handling, and passenger flow. This position requires a strong understanding of airport procedures, excellent communication skills, and the ability to react quickly and effectively to operational challenges.
Key Responsibilities:
- Monitor airport operations, including runways, taxiways, gates, and ramp areas.
- Coordinate aircraft arrivals, departures, and gate assignments.
- Communicate with air traffic control, pilots, ground crews, and other airport personnel.
- Ensure compliance with airport regulations, FAA guidelines, and Delta procedures.
- Monitor weather conditions and their impact on operations.
- Coordinate baggage handling and cargo operations.
- Manage passenger boarding and deplaning processes.
- Respond to operational disruptions, such as delays, diversions, or emergencies.
- Prepare and disseminate operational reports and updates.
- Conduct regular inspections of airport facilities and equipment.
- Monitor security procedures and ensure compliance.
- Use airport operational systems and communication tools effectively.
- Assist in developing and implementing operational plans and procedures.
- Troubleshoot and resolve operational issues in real-time.
- Maintain accurate records of operational activities and incidents.
- Ensure efficient utilization of airport resources.
- Coordinate ground transportation for passengers and crew.
- Facilitate communication between various airport stakeholders.
- Participate in emergency response planning and drills.
- Monitor and manage staffing levels for ground operations.
- Ensure compliance with safety protocols.
- Provide guidance and support to ground crews.
- Analyze operational data to identify areas for improvement.
- Assist in managing airport vendor relationships.
- Ensure timely pushback and taxiing of aircraft.
- Monitor fuel operations and coordination.
- Handle unexpected situations and make quick decisions under pressure.
- Liaise with airline management and airport authorities.
- Conduct post-operational reviews to identify lessons learned.
- Ensure proper handling of special needs passengers.
- Maintain a comprehensive understanding of aircraft types and their operational requirements.
- Coordinate maintenance activities impacting operations.
- Support the implementation of new operational technologies.
- Ensure accurate flight information is displayed.
- Verify necessary permits and clearances are in place.
- Work in a shift-based environment, including nights, weekends, and holidays.
- Contribute to a culture of safety and efficiency.
- Ensure proper handling of hazardous materials according to regulations.
Qualifications:
- High school diploma or equivalent required; Associate's or Bachelor's degree in Aviation Management, Logistics, or a related field preferred.
- Minimum of 2+ years of experience in airport operations, airline operations, or a related field.
- Strong understanding of airport procedures, terminology, and regulations (FAA, TSA, etc.).
- Excellent communication skills, both verbal and written.
- Ability to work under pressure and make quick decisions in a dynamic environment.
- Proficiency in using airport operational systems and communication equipment.
- Ability to work flexible hours, including shifts, nights, weekends, and holidays.
- Strong problem-solving and analytical skills.
- Ability to work independently and as part of a team.
- Knowledge of airline ground operations (baggage, ramp, gate) is essential.
- Familiarity with weather interpretation is a plus.
- Must be able to obtain airport required badges and clearances.
- Physical ability to work outdoors in various weather conditions and stand for extended periods.
- Knowledge of emergency response procedures is a plus.
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Airport Operations Specialist
Delta Air Lines
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