206 Business Operations jobs in the United States

Simply Business is a digital insurance brokerage that specializes in one thing: protecting the businesses our customers are working hard to build. We’re doing this by simplifying the insurance-buying process for all small businesses, blending together a combination of technology, data, and insurance knowledge. Our proprietary technology platform allows small business owners to easily search and compare quotes from over 20 top-rated insurance providers, customize their coverage, and purchase and access their policies - all online.

Founded in the UK in 2005, Simply Business is an insurtech pioneer with nearly 20 years of experience supporting small businesses. Simply Business is passionate about building an outstanding product for our customers - one that empowers their entrepreneurial spirits.

More importantly, we’re doing it all while taking care of our people. We’ve consistently been named a best place to work, including most recently ranking in Built In’s 2025 Best Companies to Work for in the US (Top 100), and Best Places to Work in Boston.

We want team members who have the drive to challenge boundaries. If you’re smart and passionate about delivering brilliant customer experiences, we’d love to hear from you.

Simply Business is seeking a Director, Business Operations to play a pivotal role in driving strategic execution and operational excellence across the organization. Reporting to the VP of Customer, this individual will serve as a key strategic partner to the US Management Team, helping to create alignment and enable efficient execution of business priorities. The ideal candidate will be a strong strategic thinker with exceptional operational, communication and project management skills who is capable of driving results in a fast-paced environment.

• Lead the annual and quarterly business planning processes, working closely with leadership and cross-functional teams to define strategic objectives, key initiatives, and resource allocation.
• Champion and manage the OKR process to drive alignment and accountability. Lead regular OKR review meetings, providing insights and facilitating strategic discussions on progress and key challenges. Regularly review resource allocation and provide recommendations to optimize investment and maximize impact.
• Facilitate the preparation of materials and agendas for key leadership meetings and ensure effective follow-up on action items.
• Lead the planning and execution of quarterly leadership offsites.
• Proactively identify areas to improve the operating cadence and make adjustments as the business scales

• Facilitate transparent and timely communication across the organization. Work with leadership and internal communications to develop and cascade information on the company’s strategy, key initiatives, and performance results throughout all levels of the organization.
• Create clear and concise presentations and other communication materials for internal stakeholders.

• Oversee project managers to develop project plans, track progress, identify and mitigate risks, and communicate updates to stakeholders.
• Undertake ad-hoc strategic projects and analyses to support leadership decision-making and organizational priorities.
• Monitor industry trends and competitive behavior to identify potential opportunities and help inform strategic planning

• Bachelor's degree required
• 7+ years of experience in a Chief of Staff, strategy consulting or similar role.
• Experience at a fast-paced, high-growth environment, ideally in insurtech, fintech, or a related industry.
• Strategic Thinker: demonstrated ability to think strategically, analyze complex problems, and drive results.
• Operational Excellence: strong operational skills with a track record of improving processes and driving efficiency. Previous experience implementing and optimizing OKR processes is strongly preferred.
• Team leader: strong people management skills, with the ability to hire, coach, and retain top talent
• Excellent Communicator: superior communication skills, both written and verbal, with the ability to effectively influence and collaborate with stakeholders at all levels. Strong & concise presentation and facilitation skills required.
• Data-Driven: strong analytical and problem-solving skills, with the ability to interpret data, identify trends, and develop actionable insights.
• Project Management: exceptional organizational and project management skills with a track record of successfully managing complex projects from inception to completion.
• Team Player: collaborative mindset and the ability to build strong relationships across the organization. Demonstrated ability to operate successfully in a matrixed and highly cross-functional environment and lead through influence.

Here are some of the great benefits and perks that come from being a Simply Business employee:

-Group plan for medical, dental, vision, and prescription drug coverage

-Short term disability, long term disability, and life insurance coverage

-Participation in the Company’s bonus program-Participation in 401(k) plan with a 5% employer match

-Commuter benefits to help cut down on parking and public transit costs

-25 days of vacation time plus 10 sick days and 10 company holidays

-A genuine investment in your learning and development

-Regular team outings and volunteer opportunities

-An awesome office space

-A hybrid working model, giving our employees great choice and flexibility to work in a way that’s best for their particular job, their teams, and their lives.

Simply Business is an equal opportunity employer. We’re committed to welcoming and helping employees grow within an inclusive & diverse culture. And that commitment starts with our interview process.

Once you apply, your info will be reviewed by a team with a mix of levels and experiences. We pride ourselves on fostering a sense of community, which is only made stronger by each individual at SB, so you’ll have the opportunity to meet a variety of people throughout the process. Get excited!

Most of our first round interviews will take place over Zoom. In subsequent interviews, there may be an opportunity/expectation to meet team members in person.

If it looks like you could be a good fit for the role, we’ll ask you to interview on Zoom first regardless – you’ll need WiFi and a laptop, or a 4G-enabled smartphone. If you don’t have access to either of these, or you need support with your application, get in touch with us

Please email us with any questions or if you want to pause your application for a bit – we’ll be happy to keep you updated on future opportunities like the one above. Want more info on working at Simply Business? Check out our careers page:simplybusiness.com/careers/

About Mashgin

At Mashgin, we have developed a successful and innovative point-of-sale experience that uses computer vision and AI to make checkout nearly instantaneous. Our mission is to eliminate checkout lines so people can get back to their lives.

Our kiosks are currently serving customers in thousands of locations around the world, from major sports stadiums to convenience stores, from college campuses to corporate cafeterias. We are a series B startup with 10 years of progress, and we’re already profitable. And we’re just getting started.

We value autonomy of work, a relentless obsession with customer experience (both our customers and their end-customers), and a culture of respect and fun.

Position Summary

Mashgin is looking to hire our first Business Operations Director to partner closely with our CRO, CEO, and senior leadership team in tackling some of the most important growth challenges for the company. You will collaborate across Engineering, Finance, Product, Go-to-Market, and Operations teams on a range of projects aimed at increasing sales, improving the customer experience, and operating more efficiently.

Ambiguous by design, the role requires someone who is highly analytical and strategic, a great communicator, approaches problems in a structured manner, and is comfortable operating across teams, and leading through influence.

This is a hybrid remote role where you may be expected to work from our Palo Alto, CA HQ a few days a month. The ideal candidate has experience at a high-growth B2B SaaS startup and is passionate about being part of a fast-paced, fast-growing company.

• Taking on a mix of strategy and operations projects to accelerate growth, improve the customer experience, and increase operational efficiency
• Working closely with leaders across the company on a project basis; finding and taking advantage of opportunities for growth, jumpstarting new teams/initiatives, and helping to get the most important new initiatives off the ground.

• Developing and launching a channel sales program
• Building the strategy and overseeing Mashgin’s international expansion (identifying cross-functional team requirements/dependencies, prioritizing markets, project managing new country launch process, etc.)
• Undertaking market sizing projects to inform product development priorities
• Reviewing pricing models and proposing adjustments based on vertical and product mix
• Establishing business metrics and evaluating GTM performance across segments, guiding sales and marketing investment

• 9+ years of relevant experience in investment banking, management consulting, private equity, corporate planning, business finance, analytics, or related fields
• Demonstrated ability to distill complex issues into structured frameworks and develop concrete action plans
• Comfort with performing analytical work with large data sets to perform modeling, forecasting, and sales analyses
• Experience working with executive leadership and partnering with sales leadership
• Demonstrated ability to build processes from scratch

• Strong understanding of retail payment systems

• An opportunity to work on a small, multidisciplinary team with the potential to break new ground in many different industries
• Excellent health, dental and vision insurance for you and your dependents
• 401k plan
• Flexible PTO policy
• Catered lunch in office with fully stocked snacks and beverages
• Pet insurance for your fur babies
• Voluntary life insurance plan
• Competitive salary and options in a small, rapidly scaling company

$225,000 - $10,000 a year

For roles based in Palo Alto, CA, the overall market range for Mashgin is typically 225,000 - 310,000 USD annually. Note that total compensation for this position will be determined by candidate’s relevant qualifications, work experience, skills, and other relevant factors. This estimate excludes the value of any benefits offered by Mashgin, and the potential future value of any other long-term incentives.

Mashgin is proud to be an equal opportunity employer. Individuals seeking employment at Mashgin are considered without regards to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, or sexual orientation.

AARP Foundation works for and with vulnerable people over 50 to end senior poverty and reduce financial hardship by building economic opportunity. As a charitable affiliate of AARP, we serve AARP members and nonmembers alike. Through vigorous legal advocacy and evidence-based solutions, and by strengthening supportive community connections, we foster resilience, advance equity and restore hope.

The Director, Business Operations directs business operations in alignment with the strategy and planning of the business unit/department’s goals and objectives. Directs the implementation of projects and process improvement opportunities and creates plans for implementation. Develops and manages resource allocation for various projects. Liaises with internal departments including finance, human resources, information technology, facilities, and others to accomplish operational needs. Collaborates with senior management to identify opportunities and to implement strategic and tactical plans to position the organization for success.

• Collaborates with cross-functional teams on strategic and tactical business unit objectives. Identifies opportunities for efficiencies in organizational processes or programs and resolves challenges to optimize results. Identifies trends, resolves systemic issues across functions, and ensures strong communication within a matrixed environment.
• Provides data analysis and reporting to senior management. Represents the business unit on internal working groups. Develops, advises, supports, coordinates, and collaborates on special/ high-level strategic projects across the department/organization. Leads and collaborates with cross-functional teams on strategic and tactical business objectives and identifies opportunities for efficiencies in organizational process or programs and resolves challenges to optimize results. Organizes, problem solves, raises issues, and integrates initiatives, solutions, and actions for management.
• Oversees the successful implementation of a variety of projects and addresses operational challenges in support of the overall smooth business operations of the business unit/department.
• Supports business unit/department by providing administrative-level oversight on a variety of projects, programs, and initiatives that are typically division-wide or enterprise-wide as needed by the business unit/department.
• Partners with VPs and Executive Leadership to identify, define, and plan operational opportunities. Liaises with suppliers to ensure annual compliance and maintain good business standing. Assists in the development of backup and recovery plans for critical business systems and functions. Directs the sourcing and management of specific vendors and their activities as they relate to program design, implementation, and enhancements.
• Develops long-term goals and strategic and tactical plans to ensure continued success. Studies, analyzes, and monitors the organization’s position within the industry. Coordinates and integrates division plans with the organization’s business goals and objectives and with other internally-facing business units/departments. Communicates performance results with senior management. Advises and recommends strategies based on reviews.

• Bachelor’s degree.
• 10+ years of progressive experience in operations, procurement, and project management to include 5+ years in a leadership role managing cross-functional teams.
• Deep understanding of project lifecycles, PMO frameworks, Agile/Waterfall methodologies, and portfolio management.
• Expertise in procurement processes, vendor lifecycle management, and regulatory compliance.
• Knowledge of continuous improvement methods such as Lean, Six Sigma, and operational benchmarking.
• Strong people management skills including mentoring, performance management, and managing in a matrixed environment.
• Skill in leading organizational change, managing resistance, and ensuring smooth transitions during new system/tools rollouts.
• Proven ability to streamline systems and processes to improve efficiency and effectiveness.

AARP will not sponsor an employment visa for this position at this time.
Additional Requirements

• Regular and reliable job attendance.
• Effective verbal and written communication skills.
• Exhibit respect and understanding of others to maintain professional relationships.
• Independent judgement in evaluation options to make sound decisions.
• In office/open office environment with the ability to work effectively surrounded by moderate noise.

Hybrid Work Environment
AARP observes Mondays and Fridays as remote workdays, except for essential functions. Remote work can only be done within the United States and its territories.

Compensation and Benefits
AARP offers a competitive compensation and benefits package including a 401(k); 100% company-funded pension plan; health, dental, and vision plans; life insurance; paid time off to include company and individual holidays, vacation, sick, caregiving, and parental leave; performance-based and peer-based recognition and tuition reimbursement.

Equal Employment Opportunity
AARP is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. AARP does not discriminate on the basis of race, ethnicity, religion, sex, color, national origin, age, sexual orientation, gender identity or expression, mental or physical disability, genetic information, veteran status, or on any other basis prohibited by applicable law.

About Mashgin

At Mashgin, we have developed a successful and innovative point-of-sale experience that uses computer vision and AI to make checkout nearly instantaneous. Our mission is to eliminate checkout lines so people can get back to their lives.

Our kiosks are currently serving customers in thousands of locations around the world, from major sports stadiums to convenience stores, from college campuses to corporate cafeterias. We are a series B startup with 10 years of progress, and we’re already profitable. And we’re just getting started.

We value autonomy of work, a relentless obsession with customer experience (both our customers and their end-customers), and a culture of respect and fun.

Position Summary

Mashgin is looking to hire our first Business Operations Director to partner closely with our CRO, CEO, and senior leadership team in tackling some of the most important growth challenges for the company. You will collaborate across Engineering, Finance, Product, Go-to-Market, and Operations teams on a range of projects aimed at increasing sales, improving the customer experience, and operating more efficiently.

Ambiguous by design, the role requires someone who is highly analytical and strategic, a great communicator, approaches problems in a structured manner, and is comfortable operating across teams, and leading through influence.

This is a hybrid remote role where you may be expected to work from our Palo Alto, CA HQ a few days a month. The ideal candidate has experience at a high-growth B2B SaaS startup and is passionate about being part of a fast-paced, fast-growing company.

• Taking on a mix of strategy and operations projects to accelerate growth, improve the customer experience, and increase operational efficiency
• Working closely with leaders across the company on a project basis; finding and taking advantage of opportunities for growth, jumpstarting new teams/initiatives, and helping to get the most important new initiatives off the ground.

• Developing and launching a channel sales program
• Building the strategy and overseeing Mashgin’s international expansion (identifying cross-functional team requirements/dependencies, prioritizing markets, project managing new country launch process, etc.)
• Undertaking market sizing projects to inform product development priorities
• Reviewing pricing models and proposing adjustments based on vertical and product mix
• Establishing business metrics and evaluating GTM performance across segments, guiding sales and marketing investment

• 9+ years of relevant experience in investment banking, management consulting, private equity, corporate planning, business finance, analytics, or related fields
• Demonstrated ability to distill complex issues into structured frameworks and develop concrete action plans
• Comfort with performing analytical work with large data sets to perform modeling, forecasting, and sales analyses
• Experience working with executive leadership and partnering with sales leadership
• Demonstrated ability to build processes from scratch

• Strong understanding of retail payment systems

• An opportunity to work on a small, multidisciplinary team with the potential to break new ground in many different industries
• Excellent health, dental and vision insurance for you and your dependents
• 401k plan
• Flexible PTO policy
• Catered lunch in office with fully stocked snacks and beverages
• Pet insurance for your fur babies
• Voluntary life insurance plan
• Competitive salary and options in a small, rapidly scaling company

$225,000 - $10,000 a year

For roles based in Palo Alto, CA, the overall market range for Mashgin is typically 225,000 - 310,000 USD annually. Note that total compensation for this position will be determined by candidate’s relevant qualifications, work experience, skills, and other relevant factors. This estimate excludes the value of any benefits offered by Mashgin, and the potential future value of any other long-term incentives.

Mashgin is proud to be an equal opportunity employer. Individuals seeking employment at Mashgin are considered without regards to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, or sexual orientation.

Join to apply for the Director, Business Operations role at Simply Business

Join to apply for the Director, Business Operations role at Simply Business

Simply Business is a digital insurance brokerage that specializes in one thing: protecting the businesses our customers are working hard to build. We’re doing this by simplifying the insurance-buying process for all small businesses, blending together a combination of technology, data, and insurance knowledge. Our proprietary technology platform allows small business owners to easily search and compare quotes from over 20 top-rated insurance providers, customize their coverage, and purchase and access their policies - all online.

Founded in the UK in 2005, Simply Business is an insurtech pioneer with nearly 20 years of experience supporting small businesses. Simply Business is passionate about building an outstanding product for our customers - one that empowers their entrepreneurial spirits.

More importantly, we’re doing it all while taking care of our people. We’ve consistently been named a best place to work, including most recently ranking in Built In’s 2025 Best Companies to Work for in the US (Top 100), and Best Places to Work in Boston.

We want team members who have the drive to challenge boundaries. If you’re smart and passionate about delivering brilliant customer experiences, we’d love to hear from you.

Simply Business is seeking a Director, Business Operations to play a pivotal role in driving strategic execution and operational excellence across the organization. Reporting to the VP of Customer, this individual will serve as a key strategic partner to the US Management Team, helping to create alignment and enable efficient execution of business priorities. The ideal candidate will be a strong strategic thinker with exceptional operational, communication and project management skills who is capable of driving results in a fast-paced environment.

Strategic Planning & Execution:

• Lead the annual and quarterly business planning processes, working closely with leadership and cross-functional teams to define strategic objectives, key initiatives, and resource allocation.
• Champion and manage the OKR process to drive alignment and accountability. Lead regular OKR review meetings, providing insights and facilitating strategic discussions on progress and key challenges. Regularly review resource allocation and provide recommendations to optimize investment and maximize impact.
• Facilitate the preparation of materials and agendas for key leadership meetings and ensure effective follow-up on action items.
• Lead the planning and execution of quarterly leadership offsites.
• Proactively identify areas to improve the operating cadence and make adjustments as the business scales

Communication:

• Facilitate transparent and timely communication across the organization. Work with leadership and internal communications to develop and cascade information on the company’s strategy, key initiatives, and performance results throughout all levels of the organization.
• Create clear and concise presentations and other communication materials for internal stakeholders.

Project Management & Special Projects:

• Oversee project managers to develop project plans, track progress, identify and mitigate risks, and communicate updates to stakeholders.
• Undertake ad-hoc strategic projects and analyses to support leadership decision-making and organizational priorities.
• Monitor industry trends and competitive behavior to identify potential opportunities and help inform strategic planning

Qualifications:

• Bachelor's degree required
• 7+ years of experience in a Chief of Staff, strategy consulting or similar role.
• Experience at a fast-paced, high-growth environment, ideally in insurtech, fintech, or a related industry.
• Strategic Thinker: demonstrated ability to think strategically, analyze complex problems, and drive results.
• Operational Excellence: strong operational skills with a track record of improving processes and driving efficiency. Previous experience implementing and optimizing OKR processes is strongly preferred.
• Team leader: strong people management skills, with the ability to hire, coach, and retain top talent
• Excellent Communicator: superior communication skills, both written and verbal, with the ability to effectively influence and collaborate with stakeholders at all levels. Strong & concise presentation and facilitation skills required.
• Data-Driven: strong analytical and problem-solving skills, with the ability to interpret data, identify trends, and develop actionable insights.
• Project Management: exceptional organizational and project management skills with a track record of successfully managing complex projects from inception to completion.
• Team Player: collaborative mindset and the ability to build strong relationships across the organization. Demonstrated ability to operate successfully in a matrixed and highly cross-functional environment and lead through influence.

Here are some of the great benefits and perks that come from being a Simply Business employee:

• Group plan for medical, dental, vision, and prescription drug coverage
• Short term disability, long term disability, and life insurance coverage
• Participation in the Company’s bonus program-Participation in 401(k) plan with a 5% employer match
• Commuter benefits to help cut down on parking and public transit costs
• 25 days of vacation time plus 10 sick days and 10 company holidays
• A genuine investment in your learning and development
• Regular team outings and volunteer opportunities
• An awesome office space
• A hybrid working model, giving our employees great choice and flexibility to work in a way that’s best for their particular job, their teams, and their lives.

Simply Business is an equal opportunity employer. We’re committed to welcoming and helping employees grow within an inclusive & diverse culture. And that commitment starts with our interview process.

Once you apply, your info will be reviewed by a team with a mix of levels and experiences. We pride ourselves on fostering a sense of community, which is only made stronger by each individual at SB, so you’ll have the opportunity to meet a variety of people throughout the process. Get excited!

Most of our first round interviews will take place over Zoom. In subsequent interviews, there may be an opportunity/expectation to meet team members in person.

If it looks like you could be a good fit for the role, we’ll ask you to interview on Zoom first regardless – you’ll need WiFi and a laptop, or a 4G-enabled smartphone. If you don’t have access to either of these, or you need support with your application, get in touch with us at

Please email us with any questions or if you want to pause your application for a bit – we’ll be happy to keep you updated on future opportunities like the one above. Want more info on working at Simply Business? Check out our careers page: simplybusiness.com/careers/

• Seniority level Director

• Employment type Full-time

• Job function General Business
• Industries Insurance

Referrals increase your chances of interviewing at Simply Business by 2x

Medical insurance

Vision insurance

401(k)

Paid paternity leave

Paid maternity leave

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AARP Foundation works for and with vulnerable people over 50 to end senior poverty and reduce financial hardship by building economic opportunity. As a charitable affiliate of AARP, we serve AARP members and nonmembers alike. Through vigorous legal advocacy and evidence-based solutions, and by strengthening supportive community connections, we foster resilience, advance equity and restore hope.

The Director, Business Operations directs business operations in alignment with the strategy and planning of the business unit/department’s goals and objectives. Directs the implementation of projects and process improvement opportunities and creates plans for implementation. Develops and manages resource allocation for various projects. Liaises with internal departments including finance, human resources, information technology, facilities, and others to accomplish operational needs. Collaborates with senior management to identify opportunities and to implement strategic and tactical plans to position the organization for success.

• Collaborates with cross-functional teams on strategic and tactical business unit objectives. Identifies opportunities for efficiencies in organizational processes or programs and resolves challenges to optimize results. Identifies trends, resolves systemic issues across functions, and ensures strong communication within a matrixed environment.
• Provides data analysis and reporting to senior management. Represents the business unit on internal working groups. Develops, advises, supports, coordinates, and collaborates on special/ high-level strategic projects across the department/organization. Leads and collaborates with cross-functional teams on strategic and tactical business objectives and identifies opportunities for efficiencies in organizational process or programs and resolves challenges to optimize results. Organizes, problem solves, raises issues, and integrates initiatives, solutions, and actions for management.
• Oversees the successful implementation of a variety of projects and addresses operational challenges in support of the overall smooth business operations of the business unit/department.
• Supports business unit/department by providing administrative-level oversight on a variety of projects, programs, and initiatives that are typically division-wide or enterprise-wide as needed by the business unit/department.
• Partners with VPs and Executive Leadership to identify, define, and plan operational opportunities. Liaises with suppliers to ensure annual compliance and maintain good business standing. Assists in the development of backup and recovery plans for critical business systems and functions. Directs the sourcing and management of specific vendors and their activities as they relate to program design, implementation, and enhancements.
• Develops long-term goals and strategic and tactical plans to ensure continued success. Studies, analyzes, and monitors the organization’s position within the industry. Coordinates and integrates division plans with the organization’s business goals and objectives and with other internally-facing business units/departments. Communicates performance results with senior management. Advises and recommends strategies based on reviews.

• Bachelor’s degree.
• 10+ years of progressive experience in operations, procurement, and project management to include 5+ years in a leadership role managing cross-functional teams.
• Deep understanding of project lifecycles, PMO frameworks, Agile/Waterfall methodologies, and portfolio management.
• Expertise in procurement processes, vendor lifecycle management, and regulatory compliance.
• Knowledge of continuous improvement methods such as Lean, Six Sigma, and operational benchmarking.
• Strong people management skills including mentoring, performance management, and managing in a matrixed environment.
• Skill in leading organizational change, managing resistance, and ensuring smooth transitions during new system/tools rollouts.
• Proven ability to streamline systems and processes to improve efficiency and effectiveness.

AARP will not sponsor an employment visa for this position at this time.
Additional Requirements

• Regular and reliable job attendance.
• Effective verbal and written communication skills.
• Exhibit respect and understanding of others to maintain professional relationships.
• Independent judgement in evaluation options to make sound decisions.
• In office/open office environment with the ability to work effectively surrounded by moderate noise.

Hybrid Work Environment
AARP observes Mondays and Fridays as remote workdays, except for essential functions. Remote work can only be done within the United States and its territories.

Compensation and Benefits
AARP offers a competitive compensation and benefits package including a 401(k); 100% company-funded pension plan; health, dental, and vision plans; life insurance; paid time off to include company and individual holidays, vacation, sick, caregiving, and parental leave; performance-based and peer-based recognition and tuition reimbursement.

Equal Employment Opportunity
AARP is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. AARP does not discriminate on the basis of race, ethnicity, religion, sex, color, national origin, age, sexual orientation, gender identity or expression, mental or physical disability, genetic information, veteran status, or on any other basis prohibited by applicable law.

Simply Business is a digital insurance brokerage that specializes in one thing: protecting the businesses our customers are working hard to build. We’re doing this by simplifying the insurance-buying process for all small businesses, blending together a combination of technology, data, and insurance knowledge. Our proprietary technology platform allows small business owners to easily search and compare quotes from over 20 top-rated insurance providers, customize their coverage, and purchase and access their policies - all online.

Founded in the UK in 2005, Simply Business is an insurtech pioneer with nearly 20 years of experience supporting small businesses. Simply Business is passionate about building an outstanding product for our customers - one that empowers their entrepreneurial spirits.

More importantly, we’re doing it all while taking care of our people. We’ve consistently been named a best place to work, including most recently ranking in Built In’s 2025 Best Companies to Work for in the US (Top 100), and Best Places to Work in Boston.

We want team members who have the drive to challenge boundaries. If you’re smart and passionate about delivering brilliant customer experiences, we’d love to hear from you.

Simply Business is seeking a Director, Business Operations to play a pivotal role in driving strategic execution and operational excellence across the organization. Reporting to the VP of Customer, this individual will serve as a key strategic partner to the US Management Team, helping to create alignment and enable efficient execution of business priorities. The ideal candidate will be a strong strategic thinker with exceptional operational, communication and project management skills who is capable of driving results in a fast-paced environment.

• Lead the annual and quarterly business planning processes, working closely with leadership and cross-functional teams to define strategic objectives, key initiatives, and resource allocation.
• Champion and manage the OKR process to drive alignment and accountability. Lead regular OKR review meetings, providing insights and facilitating strategic discussions on progress and key challenges. Regularly review resource allocation and provide recommendations to optimize investment and maximize impact.
• Facilitate the preparation of materials and agendas for key leadership meetings and ensure effective follow-up on action items.
• Lead the planning and execution of quarterly leadership offsites.
• Proactively identify areas to improve the operating cadence and make adjustments as the business scales

• Facilitate transparent and timely communication across the organization. Work with leadership and internal communications to develop and cascade information on the company’s strategy, key initiatives, and performance results throughout all levels of the organization.
• Create clear and concise presentations and other communication materials for internal stakeholders.

• Oversee project managers to develop project plans, track progress, identify and mitigate risks, and communicate updates to stakeholders.
• Undertake ad-hoc strategic projects and analyses to support leadership decision-making and organizational priorities.
• Monitor industry trends and competitive behavior to identify potential opportunities and help inform strategic planning

• Bachelor's degree required
• 7+ years of experience in a Chief of Staff, strategy consulting or similar role.
• Experience at a fast-paced, high-growth environment, ideally in insurtech, fintech, or a related industry.
• Strategic Thinker: demonstrated ability to think strategically, analyze complex problems, and drive results.
• Operational Excellence: strong operational skills with a track record of improving processes and driving efficiency. Previous experience implementing and optimizing OKR processes is strongly preferred.
• Team leader: strong people management skills, with the ability to hire, coach, and retain top talent
• Excellent Communicator: superior communication skills, both written and verbal, with the ability to effectively influence and collaborate with stakeholders at all levels. Strong & concise presentation and facilitation skills required.
• Data-Driven: strong analytical and problem-solving skills, with the ability to interpret data, identify trends, and develop actionable insights.
• Project Management: exceptional organizational and project management skills with a track record of successfully managing complex projects from inception to completion.
• Team Player: collaborative mindset and the ability to build strong relationships across the organization. Demonstrated ability to operate successfully in a matrixed and highly cross-functional environment and lead through influence.

Here are some of the great benefits and perks that come from being a Simply Business employee:

-Group plan for medical, dental, vision, and prescription drug coverage

-Short term disability, long term disability, and life insurance coverage

-Participation in the Company’s bonus program-Participation in 401(k) plan with a 5% employer match

-Commuter benefits to help cut down on parking and public transit costs

-25 days of vacation time plus 10 sick days and 10 company holidays

-A genuine investment in your learning and development

-Regular team outings and volunteer opportunities

-An awesome office space

-A hybrid working model, giving our employees great choice and flexibility to work in a way that’s best for their particular job, their teams, and their lives.

Simply Business is an equal opportunity employer. We’re committed to welcoming and helping employees grow within an inclusive & diverse culture. And that commitment starts with our interview process.

Once you apply, your info will be reviewed by a team with a mix of levels and experiences. We pride ourselves on fostering a sense of community, which is only made stronger by each individual at SB, so you’ll have the opportunity to meet a variety of people throughout the process. Get excited!

Most of our first round interviews will take place over Zoom. In subsequent interviews, there may be an opportunity/expectation to meet team members in person.

If it looks like you could be a good fit for the role, we’ll ask you to interview on Zoom first regardless – you’ll need WiFi and a laptop, or a 4G-enabled smartphone. If you don’t have access to either of these, or you need support with your application, get in touch with us

Please email us with any questions or if you want to pause your application for a bit – we’ll be happy to keep you updated on future opportunities like the one above. Want more info on working at Simply Business? Check out our careers page:simplybusiness.com/careers/

Job Description

Job Title: Remote Business Operations Specialist
Hourly Pay: $30 - $0/hour

Summary:

We are seeking a detail-oriented Business Operations Specialist to join our work-from-home team. As a Business Operations Specialist, you will be responsible for improving business processes, analyzing data, and ensuring smooth operational execution. If you have a background in operations management and enjoy making process improvements, this role is a great opportunity for you.

Key Responsibilities:

• Analyze current business operations and recommend improvements for efficiency and effectiveness
• Work closely with leadership to identify opportunities for process optimization and cost reduction
• Create and implement business operation strategies to improve productivity
• Collaborate with other departments to ensure operational goals are aligned with overall business objectives
• Manage key operational projects and ensure they are completed on time and within budget
• Develop and monitor key performance indicators (KPIs) to track operational success
• Provide reports and data analysis to senior management to guide decision-making

Qualifications:

• Proven experience in business operations, process improvement, or management roles
• Strong knowledge of business operations, data analysis, and performance metrics

• Excellent organizational and problem-solving skills

• Proficiency with project management tools and Microsoft Office Suite

• Strong communication skills, both written and verbal

• Ability to work independently and remotely while managing multiple tasks
• Must have reliable internet and a quiet, dedicated workspace

Perks & Benefits:

• 100% remote work flexibility

• Competitive hourly pay: 30 - 40

• Paid training and development programs

• Flexible work hours, including evening and weekend options

• Career advancement opportunities in business operations and management

• A collaborative, supportive, and inclusive company culture

Job Description

Description:

Founded in 2009, RSC2, Inc. is a Small Business Administration (SBA) Certified HUBZone Professional Services company headquartered in Baltimore, Maryland. RSC2 provides breakthrough expertise, support services, and technologies to make operations, programs and systems of record perform better. Our professional staff is trained to provide world-class services to all types of customers. We uphold the integrity and quality of our work so you can expect only the best from us.

We are looking for an Understudy to join our growing company! Participants learn about back-office operations at our corporate office. These topics focus on the unique tools and skillsets needed in today’s Federal contracting marketplace.

This is a part-time position (10 hours per week).

Duties and Responsibilities :

• Program Management
• Cost accounting for the delivery of goods and services
• Planning and scheduling to support project deliverables
• Risk management and mitigation

Contracts : Drafting contract-level agreements in support of government programs, acquisitions and procurements

Business Development:

• Market research strategies
• Competitive analysis
• Proposal development and marketing support

Human Resources

• Diversity and inclusion program assessment
• Recruiting and retaining in-demand talent
• Compliance and audit reporting

**COVID-19 Vaccination Requirement Statement: As a federal contractor in compliance with Executive Order 14042, effective November 1, 2021, all positions will require successful candidates to obtain and show proof of a COVID-19 vaccination (or medical/religious exemption) on the first day of employment. RSC2, Inc. is an equal opportunity employer and will provide reasonable accommodation to those individuals who cannot be vaccinated.

We are an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic.