61 Client Support jobs in the United States

Job Description

Are you looking for a long term stable career? Are you looking for opportunities for advancement? Want to work in an industry-leading company where hard work pays off?

Elevate Energy Partners is a company established on the concept of community, innovation, and exceeding our customer's expectations. We want our Client Support Representatives to come to work and love what they do, just as we do. We take immense pride in cultivating a company culture that focuses on growth, mentorship, and most importantly fun!

Our ideal candidate is:

• A motivated self-starter
• A fast learner
• A go-getter
• A big thinker
• A team player

Our Client Support Representatives are able to deliver superior high-quality work due to their unparalleled energy, enthusiasm, and detail-oriented nature. As a Client Support Representative, you will be the face of our brand and strive to build a remarkable experience while assisting our clients in powering their homes through clean, renewable energy. With a killer attitude, unmatched ambition, and a strong student mentality, the possibilities are endless! 

Client Support Representative Duties: 

• Effectively communicate the value of clean energy directly to potential new clients
• Resolve client issues with empathy and effective solutions 
• Accurately keep a record of client information
• Establish, manage and grow relationships with various prospective external clients 
• Educate the economic and health benefits of renewable energy initiatives on our local communities 
• Collaborate with management staff to set goals
• Participate in ongoing training for compliance purposes and new sales techniques

Requirements: 

• People person with exceptional verbal communication skills 
• Prior client relations, customer service,  sales, or client support preferred
• Ability to work effectively in team situations, and establish strong relationships
• Desire to be successful and grow professionally 
• Passion for clean energy, making a difference and reducing the carbon footprint

You will Gain:

• A deep understanding of the renewable energy space
• Business mentorship and access to professional development
• Hands on startup experience in clean energy
• Client relationship building and sales tactics
• Potential for growth based on individual performance metrics

Job Description

Join the fastest-growing Insurance Industry in US and Canada!

If you’re excited about starting a rewarding career and want to be part of a team that values your growth and success, AO Globe Life is the place for you! If you're enthusiastic about providing exceptional customer/client experiences and want to make a great impact.

We’re hiring a reliable and detail-oriented Virtual Client Support to support our clients and minimal customer service tasks for an established company in the Insurance industry.

Our position is completely a work-from-home position, and we have long experience and success with training and onboarding new team members online. We are committed to helping you grow in your career. You’ll receive ongoing training, mentorship, and leadership opportunities to help you advance and achieve your goals. We believe in promoting from within and offering long-term career paths.

This role requires a detail-oriented individual to be involved in a wide range of support activities in our insurance. This also involves setting up the necessary files for order processing, ensuring a seamless and efficient workflow, and completing client orders with a focus on a balance of speed and accuracy.

Joining our team isn’t just a job — it’s an opportunity. One that takes your skills and pushes them to the next level. One that encourages you to challenge the status quo. And one where you can impact the future for the greater good.

AO Globe Life is the only Insurance company that is part of the Union; we partnered with RANGERS, TEACHERS, DOCTORS, NURSES, POLICEMAN, FIRE FIGHTERS AND VETERANS. The only insurance company that is Rated A+ in the business.

AO Globe Life offers a dynamic work environment, competitive commission based earning, and unparalleled opportunities for growth, comprehensive work benefits package, and the flexibility of working from home. Under this role, the Virtual Client Support will be working directly with one of our customers and delivering the tasks outlined in the responsibilities section – see below.

About us?

We are in a facet of the life insurance industry that very few people know about. AO Globe Life: American Income Life Division, a principal subsidiary of Globe Life, has served working families since 1951 with life, accident, and supplemental health products to help protect members of labor unions, credit unions, associations, and their families. AO is their largest distribution system, serving 60 territories across North America.

AO serves working families across America and Canada and we are the largest distribution system of Globe Life American Income Division.

Why Join Us:

· 100% REMOTE/ WORK FROM HOME SETUP

· Commission-Based earnings ($750 per enrollment/ Registration and weekly pay)

· Professional growth opportunities

· Fun, supportive work environment

· PERKS ! Health and wellness benefits for you and your family.

· Incentive trips, prizes, Rings Gold/ white Gold

· Paid weekly

· Leads and resources : We are the only company that provide leads and resources to start up your career.

· If in management - will provide ADDITIONAL INCOME string

· Passive income- receive on monthly basis.

Key Responsibilities:

• Engage with potential customers through calls, emails, and in-Zoom meetings (Virtually)
• Build and maintain client relationships
• Present product/service solutions to meet customer needs
• Drive sales growth and exceed targets
• Receive ongoing training and development opportunities

Qualifications:

· Strong communication skills

· Positive attitude and a team player

· Desire to grow and learn in a fast-paced environment

· Experience is a PLUS but not required – we’ll provide the training!

• If NOT license, should be willing to take LLQP course

· Has valid status in Canada on in US

· If in management - will provide ADDITIONAL INCOME string

· Passive income- receive on monthly basis.

·

Ready to take your career to the next level? Apply now and start your journey with us!

Globe Life Insurance is an insurance company that specializes in providing supplemental life insurance to labor unions, credit unions, and associations. It was founded in 1951 by Bernard Rapoport. The company is headquartered in Waco, Texas, and operates in the United States, Canada, and New Zealand.
Globe Life Insurance offers various insurance products, including life insurance, accident and health insurance, supplemental health products, and supplemental cancer insurance. The company primarily sells its products through direct sales agents who often work on a commission basis.
Over the years, American Income Life has grown to become one of the largest providers of supplemental insurance in the United States, particularly known for its focus on serving the needs of union members and other affinity groups.

Globe Life Insurance is an insurance company that specializes in providing supplemental life insurance to labor unions, credit unions, and associations. It was founded in 1951 by Bernard Rapoport. The company is headquartered in Waco, Texas, and operates in the United States, Canada, and New Zealand.
Globe Life Insurance offers various insurance products, including life insurance, accident and health insurance, supplemental health products, and supplemental cancer insurance. The company primarily sells its products through direct sales agents who often work on a commission basis.
Over the years, American Income Life has grown to become one of the largest providers of supplemental insurance in the United States, particularly known for its focus on serving the needs of union members and other affinity groups.

Job Description

We are seeking a Client Support Associate who is committed to delivering outstanding customer service and building long lasting relationships with our clients. 

As a Client Support Associate, you will be an integral part of our team, providing customer service and ensuring that each client receives the highest level of care and attention. This is a great opportunity for someone who's passionate about customer service and eager to make a positive impact in a fast paced environment. Apply today and join our Client Support Associates team! 

You will be responsible for delivering exceptional customer service through engaging customer interactions. As a Client Support Associate, you’ll assist clients with inquiries, resolve issues, and help maintain strong client relationships to ensure their satisfaction with our products and services.

Key Responsibilities as a Client Support Associate: 

• Provide customer service by responding to client inquiries, ensuring their needs are met with professionalism and care. 
• Handle client issues with a focus on finding effective solutions through customer service interactions and follow up communication. 
• Support clients through the onboarding process, offering guidance and assistance to help them fully understand and utilize our services. 
• Troubleshoot and resolve client issues, ensuring satisfaction while maintaining a high standard of customer service. 
• Participate in daily morning meetings with fellow Client Support Associates to strategize and exchange feedback. 

Key Requirements as a Client Support Associate: 

• Previous experience in customer service
• Strong interpersonal and communication skills to provide excellent customer service and resolve any client issues effectively.
• A reliable car and the ability to travel to various locations as needed. 
• Ability to manage multiple tasks and responsibilities in a fast paced environment. 

Job Description

Summary

The Client Support Specialist plays a crucial role in delivering high-impact service and support to our long-term care pharmacy, PBM, and logistics clients. As a member of the client service team, this role will primarily support all aspects of servicing our clients and is an integral part of our team. Acting as a trusted partner and subject matter expert, this individual ensures the clients experience seamless coordination across pharmacy operations, benefit administration, and delivery logistics. With a strong understanding of workflows, data, and propriety systems, the Client Support Specialist anticipates client needs, resolves complex service challenges, and strengthens the overall client relationship through strategic support and thoughtful communication. Key responsibilities include managing data, metrics, and proprietary systems, as well as overseeing PBM plan changes and research inquiries. This role involves daily client communication to understand and address benefit/client service/delivery, design needs, offering solutions, and coordinating with internal teams. Attention to strong organizational skills, and a proactive attitude are essential.

Essential Duties and Responsibilities

This list of duties and responsibilities is not all inclusive and may be expanded to include other duties and responsibilities as management may deem necessary from time to time.

• Develop a deep understanding of StatimRx PBM services, logistics workflows, proprietary systems (e.g., Dispatch Science), and the client portal.
• Act as a liaison between Client Services, Benefit Administration, Field Operations, IT and Analytics teams to ensure seamless communication and execution of client needs (including reporting, benefit design, logistic record maintenance, and account coordination activities).
• Coordinate and support client onboarding, plan changes, implementations, and service transitions by preparing documentation, facilitating meetings, and ensuring a smooth transition from implementation to ongoing service.
• Manage, regularly review and resolve service-related inquiries including claims, benefit setup, logistics concerns, billing, and pharmacy issues by identifying root causes and collaborating cross-functionally on solutions.
• Conduct data analysis and generate reports, executive summaries, and client-facing documentation related to service performance, plan changes, and training materials.
• Participate and sometimes lead client business reviews, recurring client meetings, and service recovery initiatives and occasional on-site visits when deemed necessary.
• Proactively identify patterns in service requests and support process improvements to enhance client experience.
• Maintain up-to-date and accurate records in Salesforce, Monday.com, and internal systems; track service interactions and client history.
• Manage tasks of varying priority levels and respond in an appropriate and timely manner.
• Develop and tack client-facing documentation related to plan setup, changes, and client training for system access. Coordinate with internal teams to create other client-facing documents and reporting materials.
• Work effectively with employees and clients in different locations using various communication methods (Phone, email, Teams, etc.).
• Serve as dedicated service lead for a portfolio of StatimRx clients, ensuring day-to-day needs are met with accuracy, urgency, and care.
• Identify patterns in client requests and work cross-functionally with teams to drive process improvements and eliminate recurring issues.
• Troubleshoot complex service issues, including delivery logistics, medication filling/delivering discrepancies, billing concerns, and benefit authorizations (i.e. PBM backup orders, Hospice) resolving root causes, not just symptoms.
• Provide ongoing education to clients regarding service features, portal use, reporting tools, and best practices in long-term care pharmacy operations.
• Ensure strict adherence to confidentiality, company policies, and standard operating procedures.
• Follow company policies and procedures.
• Perform other duties and responsibilities as requested or required.

Qualifications

Bachelor’s Degree or equivalent strongly preferred.  Minimum of 1 year experience in customer service or account management roles.   Preferable experience in the pharmacy or pharmacy benefit management industry. Preferable experience with pharmacy or pharmacy benefit management industry and managing customer interaction via Salesforce or another CRM tool.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.   The requirements listed below are representative of the knowledge, skill, and/or ability required.   Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

• Well-organized and detailed with the ability to communicate in an appropriate and timely manner.
• Ability to write and interpret correspondence, reporting and analytics.
• Ability to speak effectively before groups and with internal/external colleagues and clients
• Intermediate knowledge of Microsoft Excel, Word, and PowerPoint.
• Thorough knowledge of the applicability of relevant laws and regulations.
• Ability to exercise discretion and independent judgement with respect to matters of significance.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. (The phrases “occasionally,” “regularly,” and “frequently” correspond to the following definitions: “Occasionally” means up to 1/3 of working time, “regularly” means between 1/3 and 2/3 of working time, and “frequently” means 2/3 and more working time.)

While performing the duties of this job, the employee is frequently required to sit; talk or hear; and use hands to handle, or touch objects or controls. The employee is regularly required to stand and walk. On occasion the incumbent may be required to stoop, bend or reach above the shoulders. The employee would rarely need to lift up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

Work Environment

The position is a full-time role based out of the Milwaukee, WI office. This position will be primarily office based with occasional travel which includes air, car, as well as overnight hotel stays.  Hybrid remote work possible with proven ability to work independently and efficiently. 

The above statement reflects the general details necessary to describe the principal functions of the occupation and shall not be construed as a detailed description of all the work that may be inherent in the occupation.

EEO Statement

SPS Health, LLC, and all its affiliates, are equal opportunity employers committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. 

This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. The Company makes hiring decisions based solely on qualifications, merit, and business needs at the time.  

PI275377224

Job Description

JOB SUMMARY: Maintain a solid book of business for existing clients and grow a new business base by providing education and by building strong relationships and rapport with clients and potential clients.

**Must have, or be willing to obtain, Property and Casualty Insurance License. While a license is preferred, we are hiring for attitude and work ethic and will train the right candidate.

PRIMARY RESPONSIBILITIES AND DUTIES

Develop and present risk management assessments to advise clients on ways to minimize and avoid claims

Prepare proposals and complete applications

Submit applications to carriers, obtain client signatures, and follow up to ensure timely receipt of quotes and policies.

Provide certificates, endorsements, and other related items.

Grow the commercial book of business by selling new policies, performing annual client reviews, selling additional lines of coverage based on policy reviews, and re-marketing renewals as needed

Maintain and update files in the agency management system.

Process incoming email and mail requests, responding promptly and appropriately.

Process and follow up on cancellation requests to carriers to ensure accurate and timely resolution.

Assist the front desk with phone calls and walk-in clients

Must be willing to attend business networking meetings on occasion

Commercial invoicing and tracking

KNOWLEDGE, SKILLS, AND ABILITIES:

Must be able to manage, prioritize, and organize a variety of functions relating to the position

Must be able to perform miscellaneous job-related duties as assigned

Must have strong interpersonal, customer service, and language skills

Must be detail-oriented and organized

Must have the ability to read, interpret, and retain job-related information

Must be able to promote the company image through professional service actions, by maintaining a helpful attitude and by having a pleasant demeanor

Must be dependable, flexible, and have a strong work ethic

Must have a positive attitude and a servant's heart

Must be able to communicate effectively on the phone

Must be able to work in a fast-paced, dynamic environment

Must have experience with a variety of computer applications and have good computer skills

Must have excellent oral and written communication skills

Must be willing to work as part of a team and view your tasks as helpful to the team as a whole

Must be committed to providing excellent customer service

Must be committed to taking care of client needs in a timely, efficient, and friendly manner

Must be self-motivated

This job is full time, on site in Johnson City, Monday through Friday, 8:30AM to 5:00PM. We offer paid time off and paid holidays that fall on regular workdays. We also offer employer-paid short-term disability, long-term disability, and life insurance.

Veritas is a small but fast-growing agency. Our core values are honesty, integrity and accountability. We strive to be the premier provider of insurance and risk management services in Northeast Tennessee and Southwest Virginia

Veritas is a small but fast growing agency and we strive to be the premier provider of insurance services in the region. Our agency values are centered around honesty, integrity, relationships, accountability and hard work. If you are looking to work for a local and established business that cares about our employees, our clients, and our community, consider us! A valid Tennessee Property and Casualty insurance license is preferred, but for the right candidate we will consider an unlicensed applicant. We hire the best so we can be the best!

Veritas is a small but fast growing agency and we strive to be the premier provider of insurance services in the region. Our agency values are centered around honesty, integrity, relationships, accountability and hard work. If you are looking to work for a local and established business that cares about our employees, our clients, and our community, consider us! A valid Tennessee Property and Casualty insurance license is preferred, but for the right candidate we will consider an unlicensed applicant. We hire the best so we can be the best!

Job Description

Are you customer service driven, can communicate effectively and adaptable? Do you like to problem solve and have a desire to help people?

U.S. Legal Support seeks a Client Support Analyst that has strong listening skills, has a keen eye for detail, and has excellent problem-solving skills. Client Support Analyst duties include interacting with clients via e-mail and over the phone to help resolve issues.

? Location : Los Angelas, CA (Fully Onsite)

? Schedule : Monday – Friday | Standard Business Hours

Client Support Analyst Job Functions :

• Answering a high volume of customer phone calls professionally, providing the highest level of service
• Act as a liaison with other Operations departments to obtain the necessary information to respond to customer inquiries or resolve customer issues.
• Respond to customer email inquiries promptly and address inquiries from start to finish.
• Express genuine interest and retain knowledge of the type of legal services offered

Perks and Benefits

We provide our Client Support Analyst with family and pet-friendly benefits, including Medical, Dental, Vision, Parental Leave, LifeLock, fun activities and much more!

Requirements

All you need to be a Client Support Analyst is 3 years of relevant work experience. A high school diploma or equivalent is required. Prior administrative/office experience a plus!

Apply Today!

Discover why we recently earned the Happiest Employee Award two years in a row at -s-legal-support

Job Description

We are a prominent sales and business development firm in the Tarpon Springs area that represents top clients in the telecommunications industry. Our ultimate goal is to ensure our clients are achieving maximum brand visibility and increasing customer engagement. This year, we’ve seen exceptional growth and success, which highlights our commitment to driving results and innovation. As the entry level Client Support Representative, you will work closely with clients and customers alike to bolster brand awareness in the community and in turn drive sales revenue. Our entry level Client Support Representatives are experts in our clients’ products and services, and they are excited to share their knowledge directly with consumers. If you’re a people-person with a passion for telling clients’ brand stories, we want to hear from YOU!

Client Support Representative Day-to-Day Responsibilities:

• Work directly with customers to promote our clients’ brand, products and services
• Explain product features and benefits to customers and confidently answer any inquiries
• Report customer feedback to Senior Management and clients, providing feedback on areas of improvement
• Analyze client acquisition metrics and KPI’s to maximize sales and drive revenue
• Adhere to our clients’ compliance standards and maintain professionalism throughout the sales process
• Drafts, organize and maintain sales contracts on behalf of our clients
• Attend in-person and virtual meetings with fellow Client Support Representatives to develop customer service, sales, and leadership skills

We are committed to seeing our entry level Client Support Representatives succeed, so we provide the necessary tools and resources to thrive within our company. Each entry level Client Support Representative receives in-house training from our Senior Client Support team. This is an entry level role, so no experience is required to apply. Desired skills and qualifications for the entry level Client Support Representative include:

• 0-3 years of experience in customer service, sales, or any client-facing role is preferred but not required
• High school diploma or equivalent
• Strong written and verbal communication skills
• Exceptional time management and organizational skills
• Eager to improve current skills
• Ability to grasp new concepts quickly to develop professionally
• Ability to confidently present information to clients, customers and teammates
• Basic knowledge of the sales cycle is a plus!

**If you feel that you would excel in this role, we are eager to hear from you! Please submit your resume, and an HR associate will be in touch with you soon.

Job Description

At Alpha Executives, we are seeking a Client Support Associate who is committed to delivering outstanding customer service and building long lasting relationships with our clients. 

As a Client Support Associate, you will be an integral part of our team, providing face to face customer service support and ensuring that each client receives the highest level of care and attention. This is a great opportunity for someone who's passionate about customer service and eager to make a positive impact in a fast paced environment. Apply today and join our Client Support Associates team! 

You will be responsible for delivering exceptional customer service through face to face customer service interactions. As a Client Support Associate, you’ll assist clients with inquiries, resolve issues, and help maintain strong client relationships to ensure their satisfaction with our products and services.

Key Responsibilities as a Client Support Associate: 

• Provide customer service by responding to client inquiries face to face, ensuring their needs are met with professionalism and care. 
• Handle client issues with a focus on finding effective solutions through face to face customer service interactions and follow up communication. 
• Support clients through the onboarding process, offering guidance and assistance to help them fully understand and utilize our services. 
• Troubleshoot and resolve client issues, ensuring satisfaction while maintaining a high standard of customer service. 
• Participate in daily morning meetings with fellow Client Support Associates to strategize and exchange feedback. 

Key Requirements as a Client Support Associate: 

• High School Diploma or equivalent.
• Previous experience in customer service, particularly in face to face or retail environments.
• Strong interpersonal and communication skills to provide excellent customer service and resolve any client issues effectively.
• A reliable car and the ability to travel to various field locations as needed. 
• Ability to manage  multiple tasks and responsibilities in a fast paced environment. 
• Able to remain on your feet for extended periods of time.

Job Description

Client Support Specialist

Job Title:  Client Support Specialist - Law Firm
Job Location: Hybrid
Job Salary: $45k - $75k (DOE)
Requirements:  1+ Year of  Client Support Specialist Experience at a Law Firm

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Intake Coordinator

Position Overview
The Intake Coordinator is responsible for overseeing the intake process for new patients, ensuring a smooth transition into our healthcare system. This role involves gathering essential information, managing medical records, and coordinating with various departments to facilitate patient care.

Key Responsibilities

• Manage the intake process for new patients, including collecting personal and medical information.
• Maintain and organize medical records accurately and confidentially.
• Coordinate scheduling of appointments and follow-up care for patients.
• Provide exceptional customer service to patients and their families, addressing inquiries and concerns promptly.
• Utilize data entry skills to input patient information into the healthcare system.
• Collaborate with medical staff to ensure all necessary documentation is prepared for patient visits.
• Demonstrate strong communication skills to liaise effectively with patients, providers, and other departments.

Qualifications

• High school diploma or equivalent; additional education in healthcare administration is preferred.
• Proven experience in a customer service role, preferably in a medical setting.
• Strong knowledge of medical records management and healthcare processes.
• Excellent communication skills, both verbal and written.
• Ability to multitask and prioritize effectively in a fast-paced environment.
• Proficient in data entry and computer skills, with experience in healthcare software preferred.
• Strong attention to detail and problem-solving abilities.

CyberCoders is proud to be an Equal Opportunity Employer

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, sexual orientation, gender identity or expression, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, status as a crime victim, disability, protected veteran status, or any other characteristic protected by law. CyberCoders will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable state and local law, including but not limited to the Los Angeles County Fair Chance Ordinance, the San Francisco Fair Chance Ordinance, and the California Fair Chance Act.  CyberCoders is committed to working with and providing reasonable accommodation to individuals with physical and mental disabilities. If you need special assistance or an accommodation while seeking employment, please contact a member of our Human Resources team to make arrangements.