140 Community Service jobs in the United States

Job Description

Description:

Responsibilities:

• Facilitate development of Circle of Support
• Reviews all collateral material obtained at admission and on an ongoing basis.
• Coordinate the development of the Individual Service Plan (ISP)
• Provides training, support and direct assistance to DSP’s.
• Complete weekly visits to client’s home.
• Coordinate the delegating of assistance to the client whether through paid or natural supports.
• Monitor the health and safety of clients.
• Initiate and implement emergency assistance, responsive system for clients.
• Accept on-call responsibilities as assigned that include weekends and evenings.
• Monitor all services provided to client, and the competency and overall effectiveness of direct support personnel.
• Provide assistance as needed to locate an appropriate roommate situation for client on caseload as well as assistance with moving.
• Assist with hiring, training, and development of direct support personnel for clients.
• Assist with performance evaluation of direct support personnel to ensure engaged and skilled workforce.
• Complete required paperwork (i.e. staff ERSP timesheet, ISP packets, monthly summaries and performance evaluations).
• Complete monthly summaries as required by the Regional Center before the 10th of each month.
• Provides direct personal care to client as needed (i.e. feeding, toileting, etc).
• Facilitate communication and teamwork among client and team (including Regional Center, families, landlords, etc.).
• Ability to physically provide for client’s safety and well-being (i.e. lifting, transferring, positioning, personal hygiene, etc.)
• Assists with scheduling and staff training.
• Schedule client’s medical appointments
• Other duties as assigned

This is NOT a Monday to Friday, 9am to 5pm position. This is not an office job, you will be required to provide supervision, instruction and crisis support in the community and clients’ home. In addition, you will need to be able to work a flexible schedule while being on-call Monday thru Friday and rotating weekends.

Job Description

Benefits:

• Bonus based on performance
• Opportunity for advancement
• Training & development

• Assess client needs and develop individualized support plans.
  
  
• Provide counseling and emotional support to individuals facing crises.
  
  
• Advocate for clients to ensure access to housing, healthcare, education, and employment.
  
  
• Facilitate group workshops on life skills, financial literacy, and community engagement.
  
  
• Coordinate referrals to social services, including food assistance, mental health support, and job training.
  
  
• Assist with crisis intervention , including domestic violence, homelessness, and substance abuse cases.
  
  
• Maintain accurate records of client interactions and service delivery.
  
  
• Collaborate with social workers, healthcare providers, and community organizations to improve client outcomes.
  
  

• Degree or certification in social work, human services, or a related field.
  
  
• Strong communication and interpersonal skills .
  
  
• Ability to work with diverse populations and handle sensitive situations.
  
  
• Knowledge of community resources and social service programs.
  
  
• Experience in case management, counseling, or advocacy (preferred).
  
  

• Office-based, fieldwork, or remote settings depending on the role.
  
  
• Flexible hours , including evenings and weekends for community outreach.
  
  
• Opportunities for professional development in social services and advocacy.
  
  

Job Description

Description:

JOB SUMMARY

Position held by a non-sworn civilian capable of full duty to assist the public, law enforcement officers and other personnel by performing a variety of public relations, technical, clerical and other activities related to law enforcement functions by performing the following duties.

ESSENTIAL JOB FUNCTIONS (examples, not all inclusive)

• Responds to low risk calls for service in the field by means of operating a city owned vehicle.
• Writes police reports stemming from citizens in the field, on the phone and/or at the police department.
• Directs traffic.
• Collects evidence.
• Investigate private property accidents.
• Refers to city services.
• Maintains visibility by patrolling assigned area, city streets, parks, neighborhoods and business to ensure security.
• Assists fellow officers’ in documenting case information.
• Respond to questions, complaints, and requests for information by telephone or in person from merchants, community/civic organizations, the general public, employees, superiors and other individuals.
• Take and relay messages and/or direct calls or questions to appropriate personnel.
• Return calls as necessary.
• Assist in the response to critical incidents, special events and storm related events as needed.
• Understands and uses agency’s electronic reporting system to ensure full compliance with GEARS (Georgia Electronic Accident Reporting System).
• Attends court.
• Attends fires or accidents in assigned area and gives all possible assistance to Fire Department and Emergency Medical Services
• Monitors for automobile parking in restricted areas and issues citations to violators when necessary.
• Operates two-way radio to dispatch patrol cars to the scene of a disturbance or crim
• Accepts all complaints and commendations from citizens to be properly submitted to professional standards.
• (List primary responsibilities, focusing on key tasks the role entails. Use bullet points for clarity.)

QUALIFICATIONS

Education and Experience:

• Must have a high school diploma or equivalent
• Must possess a valid Driver’s License.

Knowledge, Skills, and Abilities:

• Must have typing skills and be capable of using standard office equipment.
• Must have capability of dealing effectively with public.
• Good communications skills a must; written and verbally.
• Should be able to understand and carry out oral and written instructions.
• Should have the ability to react quickly and calmly in emergency situations.
• Must be able to maintain security and confidentiality of all information.
• Assist public in getting reports and obtaining information.
• Must be willing to be fingerprinted and a search made of local, state and national fingerprint files to disclose a criminal record.
• Must be willing to submit to a voice stress analysis and submit to a psychological evaluation.
• Must demonstrate on and off duty conduct that does not bring discredit to the officer, the department or the city.
• (In-depth knowledge required for the role.)
• (Specific skills (e.g., technical, leadership, communication).)
• (Interpersonal and professional abilities relevant to the role.)

PHYSICAL/MENTAL DEMANDS

This position requires being in all types of outdoor elements including extreme heat, cold, rain, wind, etc. Due to the nature of the type of individuals and calls for service the officer in the position may be subjected to all sorts of drugs and the fumes and hazards therein. There may be times when officer could be exposed to blood-borne pathogens during the course of their duties.

WORKING CONDITIONS

Mobility to work in typical office and field settings using standard office equipment is required. In addition, vision to read printed materials and computer screen and hearing and speech to communicate in person or over the telephone and other duties assigned.

LIMITATIONS AND DISCLAIMERS

To perform this job successfully, an individual must be able to perform the essential job functions satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the primary job functions herein described. Some requirements may exclude individuals who pose a direct threat or significant risk to the health and safety of themselves or other employees.

Since every duty associated with this position may not be described herein, employees may be required to perform duties not specifically spelled out in the job description, but which may be reasonably considered to be incidental in the performing of their duties just as though they were actually written out in this job description.

Requirements are representative of minimum levels of knowledge, skills and/or abilities. To perform this job successfully, the employee must possess the abilities or aptitudes to perform each duty proficiently. Continued employment remains on an “at-will” basis.

Job Description

Join NorthStar as a Community Service Advisor (Sales)Skylawn Memorial Park, San Mateo, CA

NorthStar is hiring a dynamic Community Service Advisor (Sales) at Skylawn Memorial Park in San Mateo, CA. We lead the way in how families honor their loved ones—guiding, inspiring, and innovating with compassion and professionalism. In this financially rewarding, stable role, your dedication is recognized and celebrated.

Are you passionate about making a meaningful difference in your community? As a Community Service Advisor, you’ll help families plan for the future with empathy and expertise. You’ll generate pre-need sales for cemetery property, merchandise, services, and prearranged funeral and cremation plans within your assigned area.

• Community Engagement & Partnerships

  • Foster relationships with local groups (churches, civic organizations, veteran associations, hospices, senior living communities) to educate and support families in their preplanning decisions.

  • Schedule and conduct engaging pre-planning seminars.

• Sales & Customer Outreach

  • Set appointments, deliver impactful presentations, and offer professional park tours.

  • Connect with new and existing customers to explain tailored services and products.

• Prospecting & Sales Strategies

  • Prospect daily by leveraging multiple channels, such as cold calling, door-to-door outreach, mailers, seminars, community events, web leads, and record reviews.

  • Schedule 10–12 pre-need appointments each week and track all activities in the CRM.

• Customer Service & Inquiry Response

  • Provide exceptional service with a positive, proactive attitude—going above and beyond for every family.

  • Respond to inquiries about services and pre-need planning with expertise and care.

• Administrative & Performance Tracking

  • Accurately and promptly complete all paperwork and contract processing.

  • Monitor and analyze sales activity and ratios for continuous improvement.

  • Maintain detailed contact records and follow-ups in CRM.

• Professional Development

  • Stay updated on relevant topics (veterans’ benefits, social security, end-of-life decisions, industry standards).

  • Attend training sessions led by sales and regional leadership.

• High school diploma or equivalent

• Valid driver’s license with a satisfactory driving record

• Reliable transportation

• Knowledge of federal, state, and local regulations related to the cemetery and funeral industry

• National Recognition : Ranked one of USA Today’s Top Employers to Work For (2025), for the fourth consecutive year.

• Excellence in Sales : Named one of Selling Power's 2025 Top 50 Companies to Sell For ten years running.

• Meaningful Careers : Empower families, transform your own life, and make a real impact.

• Compassionate : Provide empathy and respectful guidance to families during sensitive times.

• Creative : Bring new ideas to help families celebrate lives in meaningful ways.

• Proactive : Excel in consultative sales by anticipating needs and offering outstanding solutions.

• Incredible Opportunity : Unlimited earning potential with uncapped commission.

• Community Support : Join a purpose-driven, supportive team.

• Clear Advancement Path : Real growth opportunities and tailored training.

• Outstanding Total Rewards :

  • Uncapped commission—you control your income.

  • Comprehensive medical, dental, and vision insurance.

  • Life & AD&D, disability, health accounts (HSA and HRA).

  • 401(k) plan with company match.

  • Tuition reimbursement.

  • Employee assistance program.

  • Funeral and cemetery benefits.

  • Referral bonuses, recognition programs, annual awards trips, and more.

• Valid driver’s license with a clean record

• Ability to pass a background check (including driving history)

Join a team where your compassion, creativity, and drive are valued. At Skylawn, you’ll discover not just a job, but a real sense of purpose.

#Sales

Job Description

NorthStar is seeking a dynamic Community Service Advisor (Sales) at Skylawn Memorial Park in San Mateo, CA. Our sales teams redefine the way families honor their loved ones. We don't just sell; we guide, inspire, and innovate. We prioritize financially stable roles ensuring individual efforts are rewarded and recognized. Our Sales team is driven, focused, and determined; we lead the industry with personalized options for families to honor their loved ones.

About the Role: Are you passionate about making a difference in your community? As a Community Service Advisor, you will play a crucial role in helping families plan. You will be responsible for generating pre-need sales for cemetery property, merchandise, services, and prearranged funeral/cremation plans in your assigned market area.

Key Responsibilities:

• Community Engagement & Partnerships: Build meaningful relationships with community groups (churches, civic groups, veteran organizations, hospice, senior living, etc.) to educate and guide families in their pre-planning decisions. Schedule and conduct pre-planning seminars
• Sales & Customer Outreach: Set appointments, deliver compelling pre-planning guide and product presentations, and provide professional park tours. Contact new and existing customers to discuss how our products and services can meet their needs
• Prospecting & Sales Strategies: Prospect daily using multiple methods (cold calling, door knocking, mailers, seminars, outside events, web leads, park patrolling, file reviews, direct mail) in accordance with NorthStar’s sales playbook. Schedule 10-12 pre-need appointments each week, tracked in the CRM
• Customer Service & Inquiry Response: Provide world-class customer service with a positive attitude and a willingness to do “Whatever it takes.” Answer telephone inquiries about cemetery products and services pre-need planning
• Administrative & Performance Tracking: Complete paperwork timely, neatly, and accurately, ensuring all contract processing requirements are met. Actively track all sales activity and ratios to measure areas of strength and improvement. Use CRM to track all contacts and ensure professional follow-up
• Professional Development: Stay current on topics related to our profession (veteran’s benefits, social security benefits, end-of-life decisions, etc.). Attend training programs scheduled with sales leaders and regional leadership

Qualifications:

• High School Diploma or equivalent
• Valid driver’s license and satisfactory driving record
• Must have reliable transportation
• Knowledge of current federal, state, and local regulations related to the cemetery and funeral industry

Why Join Us?

• Impactful Work: Make a difference in your community by helping families plan
• Uncapped Commissions: We do not cap the amount of commission you can make; you decide your compensation; we provide you with the training and tools to make it happen
• Growth Opportunities: Continuous learning and professional development
• Supportive Environment: Work with a team that values compassion, respect, and excellence

Equal Opportunity Employer: We are an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender, gender identity, national origin, disability, or veteran status.

#Sales

Job Description

NorthStar is seeking a dynamic Community Service Advisor (Sales) at Skylawn Memorial Park in San Mateo, CA. Our sales teams redefine the way families honor their loved ones. We don't just sell; we guide, inspire, and innovate. We prioritize financially stable roles ensuring individual efforts are rewarded and recognized. Our Sales team is driven, focused, and determined; we lead the industry with personalized options for families to honor their loved ones.

About the Role: Are you passionate about making a difference in your community? As a Community Service Advisor, you will play a crucial role in helping families plan. You will be responsible for generating pre-need sales for cemetery property, merchandise, services, and prearranged funeral/cremation plans in your assigned market area.

Key Responsibilities:

• Community Engagement & Partnerships: Build meaningful relationships with community groups (churches, civic groups, veteran organizations, hospice, senior living, etc.) to educate and guide families in their pre-planning decisions. Schedule and conduct pre-planning seminars
• Sales & Customer Outreach: Set appointments, deliver compelling pre-planning guide and product presentations, and provide professional park tours. Contact new and existing customers to discuss how our products and services can meet their needs
• Prospecting & Sales Strategies: Prospect daily using multiple methods (cold calling, door knocking, mailers, seminars, outside events, web leads, park patrolling, file reviews, direct mail) in accordance with NorthStar’s sales playbook. Schedule 10-12 pre-need appointments each week, tracked in the CRM
• Customer Service & Inquiry Response: Provide world-class customer service with a positive attitude and a willingness to do “Whatever it takes.” Answer telephone inquiries about cemetery products and services pre-need planning
• Administrative & Performance Tracking: Complete paperwork timely, neatly, and accurately, ensuring all contract processing requirements are met. Actively track all sales activity and ratios to measure areas of strength and improvement. Use CRM to track all contacts and ensure professional follow-up
• Professional Development: Stay current on topics related to our profession (veteran’s benefits, social security benefits, end-of-life decisions, etc.). Attend training programs scheduled with sales leaders and regional leadership

Qualifications:

• High School Diploma or equivalent
• Valid driver’s license and satisfactory driving record
• Must have reliable transportation
• Knowledge of current federal, state, and local regulations related to the cemetery and funeral industry

Why Join Us?

• Impactful Work: Make a difference in your community by helping families plan
• Uncapped Commissions: We do not cap the amount of commission you can make; you decide your compensation; we provide you with the training and tools to make it happen
• Growth Opportunities: Continuous learning and professional development
• Supportive Environment: Work with a team that values compassion, respect, and excellence

Equal Opportunity Employer: We are an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender, gender identity, national origin, disability, or veteran status.

#Sales

At NorthStar our sales teams redefine the way families honor their loved ones. We don't just sell; we guide, inspire, and innovate. We prioritize financially stable roles ensuring individual efforts are rewarded and recognized. Our Sales team is driven, focused, and determined; we lead the industry with personalized options for families to honor their loved ones.

At NorthStar our sales teams redefine the way families honor their loved ones. We don't just sell; we guide, inspire, and innovate. We prioritize financially stable roles ensuring individual efforts are rewarded and recognized. Our Sales team is driven, focused, and determined; we lead the industry with personalized options for families to honor their loved ones.

Job Description

Join NorthStar as a Community Service Advisor (Sales)Skylawn Memorial Park, San Mateo, CA

NorthStar is hiring a dynamic Community Service Advisor (Sales) at Skylawn Memorial Park in San Mateo, CA. We lead the way in how families honor their loved ones—guiding, inspiring, and innovating with compassion and professionalism. In this financially rewarding, stable role, your dedication is recognized and celebrated.

Are you passionate about making a meaningful difference in your community? As a Community Service Advisor, you’ll help families plan for the future with empathy and expertise. You’ll generate pre-need sales for cemetery property, merchandise, services, and prearranged funeral and cremation plans within your assigned area.

• Community Engagement & Partnerships

  • Foster relationships with local groups (churches, civic organizations, veteran associations, hospices, senior living communities) to educate and support families in their preplanning decisions.

  • Schedule and conduct engaging pre-planning seminars.

• Sales & Customer Outreach

  • Set appointments, deliver impactful presentations, and offer professional park tours.

  • Connect with new and existing customers to explain tailored services and products.

• Prospecting & Sales Strategies

  • Prospect daily by leveraging multiple channels, such as cold calling, door-to-door outreach, mailers, seminars, community events, web leads, and record reviews.

  • Schedule 10–12 pre-need appointments each week and track all activities in the CRM.

• Customer Service & Inquiry Response

  • Provide exceptional service with a positive, proactive attitude—going above and beyond for every family.

  • Respond to inquiries about services and pre-need planning with expertise and care.

• Administrative & Performance Tracking

  • Accurately and promptly complete all paperwork and contract processing.

  • Monitor and analyze sales activity and ratios for continuous improvement.

  • Maintain detailed contact records and follow-ups in CRM.

• Professional Development

  • Stay updated on relevant topics (veterans’ benefits, social security, end-of-life decisions, industry standards).

  • Attend training sessions led by sales and regional leadership.

• High school diploma or equivalent

• Valid driver’s license with a satisfactory driving record

• Reliable transportation

• Knowledge of federal, state, and local regulations related to the cemetery and funeral industry

• National Recognition : Ranked one of USA Today’s Top Employers to Work For (2025), for the fourth consecutive year.

• Excellence in Sales : Named one of Selling Power's 2025 Top 50 Companies to Sell For ten years running.

• Meaningful Careers : Empower families, transform your own life, and make a real impact.

• Compassionate : Provide empathy and respectful guidance to families during sensitive times.

• Creative : Bring new ideas to help families celebrate lives in meaningful ways.

• Proactive : Excel in consultative sales by anticipating needs and offering outstanding solutions.

• Incredible Opportunity : Unlimited earning potential with uncapped commission.

• Community Support : Join a purpose-driven, supportive team.

• Clear Advancement Path : Real growth opportunities and tailored training.

• Outstanding Total Rewards :

  • Uncapped commission—you control your income.

  • Comprehensive medical, dental, and vision insurance.

  • Life & AD&D, disability, health accounts (HSA and HRA).

  • 401(k) plan with company match.

  • Tuition reimbursement.

  • Employee assistance program.

  • Funeral and cemetery benefits.

  • Referral bonuses, recognition programs, annual awards trips, and more.

• Valid driver’s license with a clean record

• Ability to pass a background check (including driving history)

Join a team where your compassion, creativity, and drive are valued. At Skylawn, you’ll discover not just a job, but a real sense of purpose.

#Sales

At NorthStar our sales teams redefine the way families honor their loved ones. We don't just sell; we guide, inspire, and innovate. We prioritize financially stable roles ensuring individual efforts are rewarded and recognized. Our Sales team is driven, focused, and determined; we lead the industry with personalized options for families to honor their loved ones.

At NorthStar our sales teams redefine the way families honor their loved ones. We don't just sell; we guide, inspire, and innovate. We prioritize financially stable roles ensuring individual efforts are rewarded and recognized. Our Sales team is driven, focused, and determined; we lead the industry with personalized options for families to honor their loved ones.

It‘s fun to work in a company where people truly BELIEVE in what they‘re doing!

Our intention is to have employees who are passionate about making their personal mission statement come to life each day at work! Be it through providing healing, eradicating loneliness, contributing to efficiencies, streamlining processes, being dependable, sparking creativity or something else, the demonstration of HOW you do your job is just as important as WHAT you do in your job.

Alongside our valued employees, we are making a difference throughout the state of Ohio in the lives of those that need healthcare or those embracing the next chapter of their lives. Sustained members of our team demonstrate accountable behavior and share our values of customer service, innovation, integrity, financial stewardship, leadership and care.

Our intention is to haveemployees who are passionate about making their personal mission statement come to life each day at work! Be it through providing healing, eradicating loneliness,contributing to efficiencies, streamliningprocesses, beingdependable,sparking creativity or something else,the demonstration ofHOW you do your job is just as important as WHAT you do in your job.

Alongsideour valued employees, we are making a difference throughout the state of Ohio in the lives of those that need healthcareorthoseembracingthe next chapter of their lives.Sustained members of our team demonstrate accountable behavior and share our values of customer service, innovation, integrity, inclusion, financial stewardship, leadership and care.

The Maintenance Technician provides oversight of all HVAC equipment through preventative maintenance schedules and maintenance cycles to reduce equipment failures and improve staff and resident comfort during the heating and cooling seasons and performs other day-to-day activities of the Maintenance Department in accordance with company standards and federal, state, and local standards, guidelines, and regulations governing the community to ensure that it is maintained in a clean, safe, and comfortable manner.

Essential Activities and Tasks

Operations Management - 80%

• Performs routine HVAC, electrical, mechanical, plumbing, carpentry, painting and finishing, and maintenance on facilities, equipment, grounds, parking areas, sidewalks, etc.

  • Services HVAC equipment through preventative maintenance schedules and maintenance cycles.

  • Troubleshoots, provides maintenance, and repairs the technical components of the community including HVAC, pumps, motors, etc.

  • Troubleshoots, provides maintenance, and repairs electrical systems per NEC guidelines.

  • Troubleshoots, provides maintenance, and repairs plumbing systems per local codes.

• Informs supervisor of supply and/or equipment needs.

• Performs unscheduled maintenance tasks.

• Completes assigned work orders within 24-48 hours.

• Maintains a state of readiness for survey by regulatory bodies.

• Ensures a clean and safe environment for the residents, staff members, and visitors in all areas of the community by escorting vendors, assisting with inventory, conducting training, and serving as a working team leader as needed.

• May coordinate maintenance services and activities with other departments (i.e. Nursing, Culinary and Nutritional Services, etc.).

• Serves as back-up to security personnel and responds accordingly performing necessary rounds and completing reports as needed.

Quality, Compliance, and Risk Management - 15%

• Ensures that work areas are clean and that equipment, tools, supplies, etc. are in proper working order and are stored appropriately.

• Ensures that established quality assurance, infection control, and universal precaution practices are maintained when performing maintenance procedures.

• Performs duties in accordance with all safety and OSHA requirements and ensures departmental staff does the same.

• Maintains current and accurate records through use of computers and/or other documentation in accordance with company standards and federal, state, and local standards, guidelines, and regulations.

• Works with others on the development, implementation, and maintenance of emergency disaster programs (i.e. fire, severe weather, etc.).

• Willingly and consistently shares observations and insights of departmental operations that may improve quality and efficiencies of department.

• Attends all-employee and departmental meetings and in-service training as scheduled or as directed.

Customer Relations and Service Delivery - 5%

• Listens and responds to the needs of residents and staff members.

• Honors resident personal and property rights when performing maintenance duties.

All other duties as assigned.

Qualifications

Education

• High school diploma or equivalent required.

• Current certification to handle refrigerants a plus but not required.

• Current HVAC certification a plus but not required.

• Current Boiler Operator License and Steam Engineer License a plus but not required.

Experience

• Three years experience in a maintenance position required.

• Strong knowledge of HVAC, boilers, compressors and generators, and various mechanical, electrical, and plumbing systems.

• Knowledge of building codes, safety, EPA, and OSHA regulations preferred.

• Experience reading and interpreting blueprints preferred.

• Proficiency with Windows, Microsoft Office (Word, Excel, PowerPoint), and the internet preferred.

Other Requirements

• Must be able to read, write, speak, and understand the English language.

• Must possess a valid driver‘s license and acceptable driving record. Must be insurable under professional liability and crime coverage policies as specified by insurance carrier underwriting standards.

Working Conditions and Special Requirements

• Sitting- Up to 4 hours/day

• Standing- Up to 8 hours/day

• Walking- Up to 6 hours/day

• Lifting, transferring, pushing or pulling residents/patients or equipment/supplies- Up to 100 pounds

• Driving- Up to 1 hour/day

• Work weekends, evenings, and holidays- As needed for coverage

• On-call availability- 24/7 for emergencies

• Subject to residents/patients with various disease processes- Occasional

• Subject to falls, burns, odors, and cuts- Work day

• May be exposed to infectious waste, disease, conditions, etc. including exposure to the AIDS and Hepatitis B viruses- Work day

• Risk Category for Exposure to Bloodborne Diseases- II

It‘s fun to work in a company where people truly BELIEVE in what they‘re doing!

Our intention is to have employees who are passionate about making their personal mission statement come to life each day at work! Be it through providing healing, eradicating loneliness, contributing to efficiencies, streamlining processes, being dependable, sparking creativity or something else, the demonstration of HOW you do your job is just as important as WHAT you do in your job.

Alongside our valued employees, we are making a difference throughout the state of Ohio in the lives of those that need healthcare or those embracing the next chapter of their lives. Sustained members of our team demonstrate accountable behavior and share our values of customer service, innovation, integrity, financial stewardship, leadership and care.

Our intention is to haveemployees who are passionate about making their personal mission statement come to life each day at work! Be it through providing healing, eradicating loneliness,contributing to efficiencies, streamliningprocesses, beingdependable,sparking creativity or something else,the demonstration ofHOW you do your job is just as important as WHAT you do in your job.

Alongsideour valued employees, we are making a difference throughout the state of Ohio in the lives of those that need healthcareorthoseembracingthe next chapter of their lives.Sustained members of our team demonstrate accountable behavior and share our values of customer service, innovation, integrity, inclusion, financial stewardship, leadership and care.

The Maintenance Technician provides oversight of all HVAC equipment through preventative maintenance schedules and maintenance cycles to reduce equipment failures and improve staff and resident comfort during the heating and cooling seasons and performs other day-to-day activities of the Maintenance Department in accordance with company standards and federal, state, and local standards, guidelines, and regulations governing the community to ensure that it is maintained in a clean, safe, and comfortable manner.

Essential Activities and Tasks

Operations Management - 80%

• Performs routine HVAC, electrical, mechanical, plumbing, carpentry, painting and finishing, and maintenance on facilities, equipment, grounds, parking areas, sidewalks, etc.

  • Services HVAC equipment through preventative maintenance schedules and maintenance cycles.

  • Troubleshoots, provides maintenance, and repairs the technical components of the community including HVAC, pumps, motors, etc.

  • Troubleshoots, provides maintenance, and repairs electrical systems per NEC guidelines.

  • Troubleshoots, provides maintenance, and repairs plumbing systems per local codes.

• Informs supervisor of supply and/or equipment needs.

• Performs unscheduled maintenance tasks.

• Completes assigned work orders within 24-48 hours.

• Maintains a state of readiness for survey by regulatory bodies.

• Ensures a clean and safe environment for the residents, staff members, and visitors in all areas of the community by escorting vendors, assisting with inventory, conducting training, and serving as a working team leader as needed.

• May coordinate maintenance services and activities with other departments (i.e. Nursing, Culinary and Nutritional Services, etc.).

• Serves as back-up to security personnel and responds accordingly performing necessary rounds and completing reports as needed.

Quality, Compliance, and Risk Management - 15%

• Ensures that work areas are clean and that equipment, tools, supplies, etc. are in proper working order and are stored appropriately.

• Ensures that established quality assurance, infection control, and universal precaution practices are maintained when performing maintenance procedures.

• Performs duties in accordance with all safety and OSHA requirements and ensures departmental staff does the same.

• Maintains current and accurate records through use of computers and/or other documentation in accordance with company standards and federal, state, and local standards, guidelines, and regulations.

• Works with others on the development, implementation, and maintenance of emergency disaster programs (i.e. fire, severe weather, etc.).

• Willingly and consistently shares observations and insights of departmental operations that may improve quality and efficiencies of department.

• Attends all-employee and departmental meetings and in-service training as scheduled or as directed.

Customer Relations and Service Delivery - 5%

• Listens and responds to the needs of residents and staff members.

• Honors resident personal and property rights when performing maintenance duties.

All other duties as assigned.

Qualifications

Education

• High school diploma or equivalent required.

• Current certification to handle refrigerants a plus but not required.

• Current HVAC certification a plus but not required.

• Current Boiler Operator License and Steam Engineer License a plus but not required.

Experience

• Three years experience in a maintenance position required.

• Strong knowledge of HVAC, boilers, compressors and generators, and various mechanical, electrical, and plumbing systems.

• Knowledge of building codes, safety, EPA, and OSHA regulations preferred.

• Experience reading and interpreting blueprints preferred.

• Proficiency with Windows, Microsoft Office (Word, Excel, PowerPoint), and the internet preferred.

Other Requirements

• Must be able to read, write, speak, and understand the English language.

• Must possess a valid driver‘s license and acceptable driving record. Must be insurable under professional liability and crime coverage policies as specified by insurance carrier underwriting standards.

Working Conditions and Special Requirements

• Sitting- Up to 4 hours/day

• Standing- Up to 8 hours/day

• Walking- Up to 6 hours/day

• Lifting, transferring, pushing or pulling residents/patients or equipment/supplies- Up to 100 pounds

• Driving- Up to 1 hour/day

• Work weekends, evenings, and holidays- As needed for coverage

• On-call availability- 24/7 for emergencies

• Subject to residents/patients with various disease processes- Occasional

• Subject to falls, burns, odors, and cuts- Work day

• May be exposed to infectious waste, disease, conditions, etc. including exposure to the AIDS and Hepatitis B viruses- Work day

• Risk Category for Exposure to Bloodborne Diseases- II