7 Dispatcher And Call Center Representative jobs in Athens

Job Description

You’re the best and you want to join a team that appreciates you, where you can create your own opportunities.

Who We Are

We keep on growing because we only hire the best, and our customers love us for it. We’ve been at this a long time here in Athens. You’ve probably seen our trucks and our ads. What you don’t know is what it’s like to be a part of a team like this. How much you feel appreciated when you don’t cut corners. How much we inspire ongoing training and education. How much you can earn when you truly are the best? People often come to us looking for a job. They stay with us because they find a fulfilling career, room to grow, and opportunities to excel.

What We Do

We are a team of home service experts who go the extra mile to ensure peak performance for your home’s plumbing, heating, and air conditioning, and electrical systems.

The Big Task

You will evaluate customer calls and match the right technician to every job.

Key Sub Tasks

• Learn the business and learn how to prioritize the most urgent customer calls.
• Ensure a quality customer experience by relaying detailed and accurate information to the technicians in the field.
• Record and report the service calls.
• Participate in training so that you grow and develop as a professional.
• Update customers throughout the day on the technician’s progress.

Desired Skills and Experience

If you can achieve the above and you find it fun and challenging - you have just the right amount.

What We Offer

• Our top performers are among the highest paid in the area.
• Medical Insurance -- we pay 60% of your and your family's insurance premiums for health.
• New technology, including iPhone, and iPad & access to integrated software
• 401k Plan with a company match of up to 4%
• A family. This is last on the list because it’s the most important. We care about our team and expect you to bring that same caring when you join. We do a lot more than just work together. You’ll come to love our company outings, and you’ll build life-long friendships at Fuller Services.

If you want to be part of something bigger than just a job – make this career move and find exactly what you’re looking for. You will work in a place where you will be appreciated by your team and customers, and where your work has a direct effect on the success of the company. If this sounds like you, spend a little time learning about Fuller Services by visiting Fullerhvac.com. When you're ready, please follow the directions at fuller-heating-and-air-conditioning.nexstarrecruiter.com to apply for this position.

Equal Opportunity Employer

Job Description

Welcome to Hamlin Allstate Agency, where we pride ourselves on delivering exceptional service to our clients in Decatur, Alabama. As a Customer Service Representative, you will be the heart of our agency, providing unparalleled assistance to ensure our clients' satisfaction. We offer an inviting atmosphere and a positive team culture, making each workday rewarding and fulfilling. In this role, you will engage with clients firsthand, addressing their queries, providing solutions, and ensuring seamless communication. Your contributions will directly contribute to our reputation for excellence, helping us maintain our standing as a trusted agency within the community. If you're enthusiastic about being part of a team that values a client-first approach and works closely together to achieve common goals, Hamlin Allstate Agency is the perfect place for you. Join us in fostering positive relationships and delivering the quality service our clients have come to expect.

Annual Base Salary + Commission + Bonus Opportunities

Paid Time Off (PTO)

Mon-Fri Schedule

Hands on Training

Career Growth Opportunities

Retirement Plan

Client Interaction: Engage with clients via phone and in-person consultations, building strong relationships and understanding their needs.

Issue Resolution: Address customer inquiries and concerns promptly and effectively to ensure client satisfaction.

Information Management: Maintain accurate records of customer interactions, transactions, comments, and complaints.

Customer Support: Provide consistent support to customers, offering guidance and assistance on policy specifics and claims procedures.

Feedback Handling: Collect and report customer feedback to the team to improve service offerings and customer satisfaction.

Team Collaboration: Work closely with team members to ensure an efficient and cohesive service experience for all clientele.

Experience: Previous experience in customer service, preferably within the insurance industry, is advantageous.

Communication Skills: Excellent verbal and written communication skills, with a strong ability to interact professionally with diverse clientele.

Problem-Solving: Strong analytical skills with the ability to evaluate customer needs and offer effective solutions.

Attention to Detail: High attention to detail and accuracy in handling customer interactions.

Interpersonal Skills: Strong interpersonal skills with an ability to quickly build rapport and understand customer needs.

Multitasking: Ability to manage multiple customer inquiries and tasks efficiently in a fast-paced environment.

Team Collaboration: Willingness to work collaboratively with a team to address customer issues and improve service quality.

Tech-Savvy: Competent in using CRM systems, digital communication platforms, and office software.

Availability: Available to work on-site in Decatur, Alabama, with flexibility for rotating schedules.

Job Description

Company Description

Domino’s Pizza Team DAKS is looking for enthusiastic and dedicated individuals to join our team! We own and operate Domino's Pizza stores across Texas, Alabama, Tennessee, and Mississippi. At DAKS, we're more than just a pizza company; we're a family that values creating positive experiences for both our customers and our team members.

As a Customer Service Representative at Domino’s Pizza, you will be the first point of contact for customers, ensuring their orders are taken accurately and their concerns are handled efficiently. You will assist in food preparation, maintain store cleanliness, and provide friendly service to enhance the overall customer experience.

Responsibilities:

• Greet customers warmly and assist them with their orders in-person and over the phone.
• Accurately enter customer orders into the system and handle

Job Description

Company Description

Domino’s Pizza Team DAKS is looking for enthusiastic and dedicated individuals to join our team! We own and operate Domino's Pizza stores across Texas, Alabama, Tennessee, and Mississippi. At DAKS, we're more than just a pizza company; we're a family that values creating positive experiences for both our customers and our team members.

As a Customer Service Representative at Domino’s Pizza, you will be the first point of contact for customers, ensuring their orders are taken accurately and their concerns are handled efficiently. You will assist in food preparation, maintain store cleanliness, and provide friendly service to enhance the overall customer experience.

Responsibilities:

• Greet customers warmly and assist them with their orders in-person and over the phone.
• Accurately enter customer orders into the system and handle

Job Description

Company Description

Domino’s Pizza Team DAKS is looking for enthusiastic and dedicated individuals to join our team! We own and operate Domino's Pizza stores across Texas, Alabama, Tennessee, and Mississippi. At DAKS, we're more than just a pizza company; we're a family that values creating positive experiences for both our customers and our team members.

As a Customer Service Representative at Domino’s Pizza, you will be the first point of contact for customers, ensuring their orders are taken accurately and their concerns are handled efficiently. You will assist in food preparation, maintain store cleanliness, and provide friendly service to enhance the overall customer experience.

Responsibilities:

• Greet customers warmly and assist them with their orders in-person and over the phone.
• Accurately enter customer orders into the system and handle

Job Description

JobID: 51932

Outbound Call Center Representative

Pay
$16/hour

Location
100% Remote

Summary
Prestige Staffing is seeking a dedicated Remote Call Center Representative to join a dynamic team working on health insurance community events. The ideal candidate will have prior call center experience, enjoy outbound calling, and possess excellent communication skills. This is a contract role lasting for at least 6 months, offering a great opportunity for growth within a thriving start-up environment.

Requirements

• High School diploma or equivalent required
• Minimum of 2 years customer service experience in a call center setting
• Comfortable making outbound calls to members
• Reliable high-speed internet connection
• Ability to pass a drug screen and criminal background check
• Healthcare terminology knowledge is a plus
• Bilingual in Spanish and English is beneficial but not required

Responsibilities

• Respond promptly to all customer inquiries via phone or written communication within established timeframes
• Assist members with scheduling and coordinating community outreach events
• Document customer interactions, issues, and resolutions accurately in the computer system
• Coordinate member transportation when necessary
• Maintain professional and courteous communication with all stakeholders