Customer Service Representative

Richfield, Wisconsin $21 - $23 hour Rapid Resource Recruiters

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full_time
Job Description

Job Description

Customer Service Representative

Richfield, WI

Company Overview


Hultafors Group is a global company offering a unique portfolio of premium brands. We concept, design and produce products and services that improves functionality, productivity and safety in all aspects of professional user’s workday. Hultafors Group has sales, marketing, and customer service teams in all our key markets in Europe and North America.

We are a trusted partner that enables synergies and sustainable growth for both people and business. From business development and logistics to product design and marketing, we form a powerful partner that propels our brands and people forward.


For more info visit us at


Job Summary

The customer service representative is responsible for delivering world-class, high touch customer service by using verbal and written communication to serve both internal and external customers (B2B) located in the Canadas and the US.


Responsibilities

• Respond positively and professionally to inquiries, requests, and concerns from internal (Sales Managers/Sales Reps) and external (B2B - Distributor/Retailer) customers via phone, fax, e-mail, and mail.

• Examples: request for quote, stock availability, order status/tracking information, damage/shortage claim, return authorization or log customer complaint, non-warranty repair quote and generating invoice, phone order, freight quote, product information, verify customer terms and general questions.

• Daily review and accurate processing of (B2B) customer purchase orders, which includes notifying customers of discrepancies, sending confirmations, receiving EDI documents, and preparing export documentation (Commercial Invoice, SLI, COO), as needed.

• B2C (Consumer/End User), respond positively and professionally to inquiries, requests, and concerns from end-users via phone, fax, e-mail, and mail.

• Examples: product selection and where to buy, technical support specific to a consumer’s application, troubleshooting, return authorization or log customer complaint, forward non-warranty repair quote and process credit card transaction, replacement part, accuracy specification, product information, general questions.

• Communicate with all internal team members in a positive and professional manner via email, phone or in person: Production Scheduler regarding product availability/lead time for domestic items, Purchasing Department regarding product availability/lead time for import items, Quality Department to immediately report issues relating to defective products in the field, Service Department to communicate weekly to confirm returned units, return authorizations & repair quotes align with the status information Customer Service has on file -Shipping Department regarding expediting orders, cancellations, changes, shipping errors, etc.

• Support team members in the Sales Department by setting up new customer accounts and maintaining current customer

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CUSTOMER SERVICE SPECIALIST

Milwaukee, Wisconsin $18 - $19 hour Kesslers Diamond Center

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full_time
Job Description

Job Description

At Kesslers Diamonds, our people love what they do, and they love what they can do for our clients. If you are interested in joining our team, we want to hear from you.

Kesslers is seeking full-time Client Service Specialists to provide outstanding service to our valued customers. Responsibilities include greeting and providing excellent service to our customers, using point-of-sale to enter proper

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Customer Service Representative

Milwaukee, Wisconsin $16 - $21 hour Great Impressions LLC

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full_time
Job Description

Job Description

Role Description

This is a full-time, on-site role for a Customer Service Representative located in Milwaukee, WI. The Customer Service Representative will be the first point of contact for our customers, managing inquiries, processing orders, providing product information, and ensuring each client’s needs are met with care and accuracy. You’ll coordinate with our production, design, and sales teams to keep orders moving smoothly, manage timelines, and proactively resolve any issues. This role also includes maintaining accurate customer records, documenting all interactions, and following up to guarantee high levels of customer satisfaction.

Qualifications

  • Strong verbal and written communication skills with a friendly, professional demeanor
  • Proven customer service experience, including managing inquiries, resolving complaints, and supporting client projects from start to finish
  • Proficiency with CRM software, order management systems, and Microsoft Office Suite, QuickBooks is a plus.
  • Ability to multi-task and stay organized in a fast-paced environment
  • Problem-solving skills with the ability to think quickly and make sound decisions
  • Detail-oriented with strong follow-up habits
  • Ability to work independently and as part of a team, with flexibility to adapt to changing priorities
  • High school diploma or equivalent; additional training or certifications in customer service, printing, or marketing are a plus

Company Description

Thriving inner-city copy/print shop with a creative niche.

Company Description

Thriving inner-city copy/print shop with a creative niche.

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CUSTOMER SERVICE SPECIALIST

Germantown, Wisconsin $18 - $19 hour Kesslers Diamond Center

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full_time
Job Description

Job Description

At Kesslers Diamonds, our people love what they do, and they love what they can do for our clients. If you are interested in joining our team, we want to hear from you.

Kesslers is seeking full-time Client Service Specialists to provide outstanding service to our valued customers. Responsibilities include greeting and providing excellent service to our customers, using point-of-sale to enter proper

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Customer Service Delivery Driver

New
Greenfield, Wisconsin Carvana

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full_time
Job Description

Job Description

We're looking for Customer Advocates with at least 2 years of customer-facing experience to build an exciting career at Carvana - the fastest-growing used automotive retailer in U.S. history and one of the four fastest companies to make the Fortune 500! Whether it's delivering happiness to customers on the driveway or getting involved in the local community, our Customer Advocates are leading the charge in reintroducing happiness into the car-buying process. Ready to join the 'Hauler-Life'? Check out more below:

  • Shift Requirement: The hours for this position are from 11am - 9pm. We ask that team members be available to work 7 days a week. Days off will rotate between weekdays and weekend days.
  • Base compensation of $18/hour
  • Opportunity to increase hourly compensation by .50 cents every 3 months based on performance!
  • You'll get to represent our dynamic brand in dynamic ways! From delivering memorable customer experiences in the field to helping run one of our Vending Machines (in some locations), our Customer Advocates provide a one-of-a-kind and seamless car-delivery experience to each and every customer.
  • Competitive benefits that include medical, dental, vision, and matching 401k, along with other cool perks programs including student loan payments, discounts on vehicles, benefits for you pet(s), and much more!

We're looking for enthusiastic, energetic, and self-motivated team players with at least 2 years of customer-facing experience to:

  • Deliver vehicles straight to customers' doors with our custom car haulers (don't worry - a commercial license is not required to drive the hauler and you will receive ample training)
  • Frequently load/unload vehicles onto the hauler (this part does require getting physical!) and regularly inspect the car-hauler to make sure the vehicle maintains safe to drive
  • Complete customer paperwork and include thorough notes in our customer tracking system
  • Consistently drive safe and maintain a clean driving record in accordance with Carvana's CMV Driver Qualification policy.

*Candidates must have (or be able to obtain) a Notary in your local jurisdiction within the first 90 days of employment (process sponsored by Carvana). This process may involve satisfying state-specific requirements. For further details, candidates can review their local state notary requirements here: State Notary Requirements.

*Candidates must be able to satisfy state-specific requirements related to access DMV/title and registration systems.

*Illinois, Michigan, Louisiana, and Missouri employees must obtain a Chauffeur's license or any other state specialty license within the first two weeks of employment (process sponsored by Carvana).

General qualifications and requirements

  • Ability to perform physically demanding tasks like detailing vehicles and loading/unloading vehicles onto our haulers in indoor and outdoor conditions with occasional exposure to inclement/extreme weather (some markets may require deliveries to be made in the snow, while other markets require deliveries to be made in the summer heat) .
  • Ability to walk/stand and sustain physical activity for extended periods of time (8+ hours)
  • Must be able to read, write, speak and understand English
  • Requires high and low levels of movement with the ability to reach with arms, twist, kneel, crouch, climb, balance, and squat
  • Requires the grasping, carrying, lifting, pushing, and pulling of items of 50lbs.
  • Frequent driving requires excellent visual acuity and manual dexterity. Reasonable accommodations may be granted to enable individuals with disabilities to perform the essential functions

About Carvana

At Carvana, we sell cars but we aren't car salesmen. Our promise is simple: we won't sell a car to a customer that we wouldn't sell to our own Mom. Period.

Being a brand ambassador at Carvana means having a passion for our vision and having a motor that never quits when it comes to representing our brand and values. Our Market Operations team members work as a team to deliver awesome customer experiences in their markets, while also remaining agile enough to keep up with the ever-changing beat and cadence of your daily activities.

Think you've got what it takes to join our team? Apply today!

Carvana is an equal employment opportunity employer. All applicants receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, marital status, national origin, age, mental or physical disability, protected veteran status, or genetic information, or any other basis protected by applicable law. Carvana also prohibits harassment of applicants or employees based on any of these protected categories.

All applicants must pass a drug test and obtain a DOT Medical Card. Hiring is contingent on passing a complete background check. This roles is not eligible for visa sponsorship. Must be at least 21 years of age and possess a valid driver's license. Must be able to read, write, speak, and understand English.

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Customer Service Representative

New
Menomonee Falls, Wisconsin $48000 - $52000 year Robert Half

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full_time
Job Description

Job Description

We are looking for a dedicated Customer Service Representative for a Menomonee Falls, WI area organization. In this role, you will play a key part in providing exceptional support to customers, ensuring their needs are met efficiently and with great attention to detail. This is an excellent opportunity to contribute to a dynamic organization.


Responsibilities:

• Deliver outstanding customer service by responding promptly to client inquiries and resolving concerns effectively.

• Accurately process customer orders, ensuring all details are correctly entered into the system.

• Prepare and provide detailed quotes to customers, ensuring clarity and accuracy.

• Collaborate with internal teams to ensure timely delivery of products and services.

• Maintain up-to-date records of customer interactions and transactions.

• Identify opportunities to improve customer satisfaction and suggest solutions to enhance service quality.

• Assist in managing and updating customer accounts as needed.

• Communicate product information and updates to customers in a clear and precise manner.

• Handle multiple tasks simultaneously while maintaining a high level of accuracy and efficiency.

• Proven experience in customer service, preferably in a manufacturing or related industry.
• Strong skills in order entry with a keen eye for detail and accuracy.
• Experience in preparing and delivering customer quotes.
• Excellent communication and interpersonal skills for effective client interactions.
• Ability to multitask and manage time efficiently in a fast-paced environment.
• Proficiency in using computer systems and software for data entry and customer management.
• Strong problem-solving abilities with a focus on customer satisfaction.
• A proactive attitude and the ability to work both independently and collaboratively.

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Customer Service Representative

New
New Berlin, Wisconsin $22 - $25 hour Robert Half

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Job Description

Job Description

We are looking for a dedicated Customer Service Representative to join our team in New Berlin, Wisconsin. In this Contract-to-career position, you will play a vital role in ensuring customer satisfaction by managing inquiries, processing orders, and resolving issues efficiently. This role offers an excellent opportunity to contribute to a dynamic environment while building long-term career potential.

Responsibilities:
• Address customer inquiries and assist sales staff with order updates, ensuring timely and accurate responses.
• Monitor and track orders throughout their lifecycle, providing regular updates to customers and stakeholders.
• Utilize software tools such as Outlook, Smartsheet, Excel, and Acumatica to manage order data and maintain precise records.
• Collaborate with production, shipping, and sales teams to resolve delays or discrepancies effectively.
• Handle customer requests with professionalism and attention to detail to ensure a seamless experience.
• Update customer profiles and order information in company systems to maintain data integrity.
• Support process improvement initiatives aimed at enhancing customer service workflows.
• Respond to inbound calls and manage outbound communication to address customer needs.
• Accurately input order details into company systems while maintaining high standards of quality.• Minimum of 1 year of experience in a customer service or call center role.
• Proficiency in handling inbound and outbound calls with a focus on customer satisfaction.
• Strong skills in order entry and management, ensuring accuracy and efficiency.
• Familiarity with tools such as Outlook, Smartsheet, Excel, and Acumatica.
• Excellent communication and problem-solving abilities.
• Detail-oriented with the ability to multitask and prioritize in a fast-paced environment.
• Demonstrated ability to collaborate with cross-functional teams.
• Commitment to delivering high-quality service and maintaining positive customer relationships.

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Customer Service Representative

Milwaukee, Wisconsin TEKsystems

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Job Description

Job Description

Location:

  • Greenfield, WI (100% on-site)

Description

  • Answer incoming calls and provide professional, empathetic customer support
  • Process and follow up on customer orders with accuracy and efficiency
  • Maintain up-to-date and detailed records in internal systems
  • Communicate with patients, clients, and internal teams to resolve inquiries
  • Collaboration among other team members on the customer service floor
  • Dispensing orders billed to insurance for medical equipment and soft goods such as walkers, bath safety, mobility aids and orthopedic supports
  • Enter in patient information
  • Unpacking shipments

Additional Skills & Qualifications

  • Proven experience in a customer service or administrative support role
  • Strong interpersonal and communication skills (both verbal and written)
  • Highly dependable with excellent organizational abilities
  • Ability to multitask, prioritize responsibilities, and work independently
  • Proficiency in Microsoft Office Suite and general computer literacy
  • Healthcare background is a nice to have, not a must

Pay and Benefits

The pay range for this position is $18.00 - $19.00/hr.

Eligibility requirements apply to some benefits and may depend on your job
classification and length of employment. Benefits are subject to change and may be
subject to specific elections, plan, or program terms. If eligible, the benefits
available for this temporary role may include the following:

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending

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Customer Service Representative

Milwaukee, Wisconsin TEKsystems

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Job Description

Job Description

Description

We are seeking a dedicated and empathetic Customer Service Representative for a role in Greenfield, WI. This role is essential in delivering exceptional support to patients and clients, ensuring a seamless experience from initial contact through order fulfillment.

Key Responsibilities:
  • Respond to incoming calls with professionalism and empathy, providing timely and effective support.
  • Accurately process and follow up on customer orders, ensuring efficiency and attention to detail.
  • Maintain comprehensive and up-to-date records within internal systems.
  • Collaborate with patients, clients, and internal teams to resolve inquiries and ensure satisfaction.
  • Work closely with fellow team members to foster a supportive and productive customer service environment.
  • Dispense medical equipment and soft goods billed to insurance, including walkers, bath safety items, mobility aids, and orthopedic supports.
  • Perform accurate data entry of patient information into relevant systems.
  • Unpack and organize incoming shipments to maintain inventory readiness.
Required Skills:
  • Customer service excellence
  • Order processing and follow-up
  • Data entry and order management
  • Strong communication and interpersonal abilities
  • Organizational and multitasking skills
Preferred Qualifications:
  • Previous experience in customer service or administrative support
  • Proficiency in Microsoft Office Suite and general computer literacy
  • Ability to work independently and prioritize tasks effectively
  • Dependable and detail-oriented with strong problem-solving skills
  • Healthcare or medical equipment experience is a plus, but not required

Pay and Benefits

The pay range for this position is $18.00 - $19.00/hr.

Eligibility requirements apply to some benefits and may depend on your job
classification and length of employment. Benefits are subject to change and may be
subject to specific elections, plan, or program terms. If eligible, the benefits
available for this temporary role may include the following:

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending

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Customer Service Representative

New Berlin, Wisconsin $22 - $25 hour Robert Half

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Job Description

Job Description

We are looking for a dedicated Customer Service Representative to join our team in New Berlin, Wisconsin. In this role, you will play a pivotal part in ensuring seamless communication between customers, sales staff, and internal teams. This position requires a proactive approach to managing orders, resolving inquiries, and delivering exceptional service.

Responsibilities:
• Respond promptly to customer inquiries and sales staff requests regarding orders, updates, and issue resolution.
• Monitor the progress of orders from entry through shipment, ensuring timely updates and proactive communication.
• Utilize tools such as Outlook, Smartsheet, Excel, and Acumatica to organize and maintain accurate order records.
• Collaborate effectively with production, shipping, and sales departments to address delays or discrepancies.
• Ensure all customer interactions are handled professionally, efficiently, and with attention to detail.
• Update and maintain customer and order data within company systems to ensure accuracy.
• Participate in initiatives to improve customer service processes and enhance overall efficiency.• Minimum of 1 year of experience in customer service or a call center environment.
• Proficiency in managing order entry and providing support through inbound and outbound calls.
• Strong communication skills with the ability to handle inquiries professionally and effectively.
• Experience with tools such as Outlook, Excel, and other order management systems.
• Ability to work collaboratively with cross-functional teams to resolve issues.
• Detail-oriented with excellent organizational skills to ensure accurate record-keeping.
• Familiarity with Smartsheet or Acumatica is preferred but not required.

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