What Jobs are available for Laboratory Support in the United States?

Job Description

Medical Laboratory Customer Support - Laboratory Express

$24 - $26/hour | Full-time | Entry Level | Training Provided

About the Role

Laboratory Express is seeking a Medical Laboratory Customer Support representative to serve as the primary contact between our laboratory and healthcare providers. Ideal for customer service professionals wanting to advance into the healthcare industry.

Key Responsibilities 

1.  Answer incoming calls from healthcare providers and patients. 
2.  Assist with test ordering, scheduling, and result inquiries. 
3.  Resolve billing questions and insurance authorizations issues

4.   Coordinate specimen collection and delivery logistics

5.  Enter patient information and orders into laboratory systems 

6.  Process and track laboratory requisitions and reports

7.  Provide excellent customer service while maintaining HIPAA compliance 

Requirements

1.  High school diploma required; some college preferred

2.  Previous customer service or call center experience strongly preferred

3.  Strong communication skills and professional phone matter. 
4.  Computer proficiency and the ability to navigate multiple systems

5.  Problem - solving skills and patience with challenging situations 

6.  No medical laboratory experience required- we provide comprehensive training. 

Laboratory Express is one of the leading companies equipping healthcare providers.

Laboratory Express is one of the leading companies equipping healthcare providers.

Job Description

Vista Clinical Diagnostics, LLC is seeking Laboratory Assistants to join our team in Danville, Virginia. Full time, Part time and PRN. Day, Evening and Weekend Shifts available.

Responsibilities:

• Data Entry. Entering in patients demographics, to include insurance and test.
• Communicate with clients as needed.
• Collect and organize blood, tissue, and other bodily fluid samples from patients
• Prepare samples for routine testing and analysis
• Maintain a clean work environment

Qualifications:

• Familiarity with common medical terminology
• Experience in a laboratory setting
• Strong organizational skills along with strong computer skills and phone etiquette
• Work independently, and collectively with team members
• Ability to problem solve
• Fast learner

Vista is a Dynamic Clinical Reference Laboratory with many opportunities outside and inside the organization.

Vista is a Dynamic Clinical Reference Laboratory with many opportunities outside and inside the organization.

Job Description

Clinical Lab Support Associate - Laboratory Express

$24 - $6/hour | Full-time | Entry Level | Training Provided

About the Role

Laboratory Express is hiring a Clinical Lab Support Associate to provide essential administrative and technical support to our clinical laboratory operations. 
Perfect for detail - oriented professionals seeking a well compensated healthcare career. 
 

Key Responsibilities 

1.  Process and track laboratory specimens through testing workflow. 
2.  Enter patient information and test results into laboratory systems.

3. Coordinate with healthcare facilities and medical staff 

4.  Maintain accurate records and prepare laboratory reports. 
5.  Handle specimen collection scheduling and logistics

6.  Support quality assurance and compliance activities. 
7.  Assist with inventory management and supply ordering. 
 

Requirements

1.  High school diploma required, some college coursework preferred 

2.  Strong computer skills and database experience 

3.  Excellent organizational and communication abilities 

4. Detailed - oriented with ability to multitask effectively 

5. Professional phone manner and customer service skills. 
6.  No laboratory  experience necessary - complete training  program provided

What  We Offer

1.  Excellent compensation:

   $24 - $26/hr based on experienc  

2.  Comprehensive benefits:

Medical, Dental, Vision, and 401k matching

3.  Career growth:

Advancement opportunities within expanding laboratory 

4. Stability: Established 

healthcare company with consistent growth. 
5. Professional environment:

Modern facility with supportive team

6.  Work - life balance: Monday - Friday schedule with minimal overtime.

Laboratory Express is one of the leading companies equipping healthcare providers.

Laboratory Express is one of the leading companies equipping healthcare providers.

Job Description

Duties and Responsibilities:

1. Utilizes proprietary stains to develop optimized H&E protocols on customer submitted.
2. Optimization, protocol development, and troubleshooting manual, semi-automated, and automated IHC stains.
3. Provides technical support including troubleshooting H&E, special stains, IHC, and preanalytical processes to customers and internal and external StatLab staff.
4. Provides technical support including product suggestions and assistance to customers and internal and external StatLab staff.
5. Efficiently and accurately cuts and stains control slides.
6. Reviews control slides for QC acceptance.
7. Provides assistance with QC procedures including functionality testing.
8. Participates in and presents continuing education to StatLab customers and staff.
9. Supports research to develop new prototype products with instruction from manager.
10. Assists with some offsite H&E or IHC troubleshooting and optimizations.
11. Develops positive relationships with StatLab customers and staff.
12. Provides suggestions for process or product improvements, new products, continuous improvement, and refinements to manufacturing processes.
13. Responds to customers/staff concerns/questions in a timely manner.
14. Demonstrates independent thinking and initiative on a consistent and regular basis.
15. Exercises discretion and independent judgment on significant matters.
16. Performs in a manner consistent with company Core Values.
17. Attends all scheduled meetings, missing no more than 10% annually.
18. Manages any stress on the job, including but not limited to meeting deadlines.
19. Provides excellent customer service.
20. Follows all OSHA and other safety guidelines.
21. Actively demonstrates teamwork at all times.
22. Adheres to company safety standards at all times, such that no serious (requiring medical attention) injury occurred during the prior 12-month period.
23. Follows other policies and procedures such that there are no verbal or written warnings during the evaluation period. **The duties described above are not exhaustive. Additional duties may be permanently assigned or required from time to time due to the need to respond to customer needs and remain competitive in the marketplace.

Minimum Knowledge, Skills, and Abilities Required

Work environment characteristics described here are representative of those that must be met by a Team Member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

1. Bachelor's degree in biology or related discipline.
2. At least 5 years of laboratory experience.
3. HT(ASCP) and QIHC certification
4. Understanding of laboratory processes and workflows.
5. Fluently speak, read, and write English.
6. Effective written communication skills.
7. Skilled user of Microsoft Excel and PowerPoint.
8. Demonstrated ability to effectively speak in front of groups.
9. Demonstrated ability to be self-motivated and work with minimal supervision.
10. Skilled in time management and managing multiple simultaneous tasks.
11. Demonstrated problem-solving skills.
12. Ability to manage stress.
13. Ability to meet physical demands of the job which include, but are not limited to: walking; bending; pushing; pulling; sitting for extended periods of time at a desk using a lab equipment, computer, phone and headset; and occasionally lifting and carrying items which may weigh up to 25
14. Position spends approximately 50% of time sitting at a desk and 50% standing or walking. While performing the duties of this job, the team member is exposed to computers and general office equipment approximately 90% of the time. The noise level in that work environment is usually quiet. The other 10% of the time will be working in the production facility where the noise level is high.
15. Vision and hearing must be within or correctable to within normal range.
16. Must be able to travel, occasionally overnight up to four nights. Occasional weekend travel may be required for meetings and conferences.
17. Must maintain a valid drivers’ license.

This is a Salaried/Exempt Position: Pay Range $66,000-$85,000 plus 5% annual bonus potential.

This is an in office- onsite position.

Job Description

POSITION PURPOSE:

This is a limited technical position in the collection and preparation of specimens for laboratory testing and performance of approved waive Tests. Duties performed follow standardized lab practices and procedures under the supervision of a Licensed Medical Technologist or the Lab Supervisor. Also, duties will include revenue collection including cash handing, ensure that the Billing and Encounter Forms are processed correctly. Coordination of work from the patient care areas, maintaining the work flow of documents to and from data Processing.

POSITION REQUIREMENTS / QUALIFICATIONS:

Education/Experience:
Graduate from a standard high school or GED equivalent. Appropriate clinical lab techniques in an accredited training institution. Six (6) months phlebotomy experience preferred. Certified Lab Assistant or Certified Phlebotomist. ICD 9 Coding experience preferred. Experience in Patient Financial Services. Knowledge of Medicaid / Medicare, Kid Care, other Health Insurance, sliding fee scale and financial setup preferred.

Licensure / Certification:
Applicable and/or available License as Laboratory Technician, Certified Laboratory Assistant, Phlebotomist, Medical Assistant or Certified Nursing Assistant from the State of Florida. CPR certification.

Skills / Ability:
Basic computer knowledge, phlebotomy skills, and knowledge of cashiering functions. Ability to relate to diverse ethnic population. Must have clerical skills, ability to type 20 – 30 wpm. Ability to demonstrate effective oral and written communication skills. Bi-lingual preferred.

POSITION RESPONSIBILITIES (THIS IS A NON-EXEMPT POSITION)

Performs blood drawing and processing duties or occasionally reference as part of a team collects blood from infants and adults by micro and macro techniques for complete counts or component.

Must have the skills needed to obtain blood from difficult veins using both the syringe and vacutainer.

Instructs patients in the proper preparation and collection of timed specimen.

Prepares blood samples for a large volume of routine chemistry tests, including listing of specimens, examining samples, to see if blood is ready for testing, checking the condition of serums and placing blood in tubes for processing.

Performs waive lab procedures, e.g. pregnancy test and urine dipstick.

Post laboratory billing and payments into Intergy computer.

Accurately identifies the assigned lab based on HMO contract.

Order and stock supplies and issues supplies, as needed to the other units and centers.

Sorts and files correspondence, lab reports or other documentation as applicable.

Answers telephone, relay messages to staff, and distributes memorandums.

Monitors all lab request and documents receipt of results as applicable.

Assist the providers in locating results.

Maintains work log and appointment schedules for laboratory services.

Dispenses medical appliances to patients as directed, and give proper specimen collection instructions.

Where applicable participate in appropriate Continuing Education, In-service Training, Performance Improvement Activities and/or maintain current licensure and/or certification.

Keeping alert of emergency needs of patients waiting for services.

Attend departmental and institutional meetings as required.

Maintains laboratory work areas clean and orderly.

Demonstrates a respectful manner towards patients, physicians and co-workers.

Greets patients in a courteous manner, responds to patients with empathy and positive interpersonal skills.

Responsible for knowing and adhering to Departmental and Institutional Policies and Procedures.

Maintains a cooperative working relationship with all members of the Laboratory Department.

Assist with orientation of new personnel and phlebotomy training reviews for existing personnel.

Maintain current CPR certification.

Understands and participates in the principles of the Quality Management Program.

PFSS POSITION DUTIES:

Register or update client, in Intergy as per guidelines by Community Health of South Florida.

Researches files for previous enrollment in CHI computer system before creating a new medical record number.

Registers patients requiring laboratory tests on the computer to include generating a route slip, collects fees for such test and generates receipts.

Checks for valid patient fee classification, Medicare, Medicaid other funded programs and sliding fee scale.

Performs financial screening on active clients who have requested services from Community Health of South Florida, Inc.

Performs cashier duties: pre-collection, A/R and enters data into computer for

Job Description

Job Title: QC Laboratory Support Technician

Job Description

As a QC Laboratory Support Technician, you will be part of a dedicated team focused on supporting QC Laboratory Operations. Your role will involve managing analytical testing samples, backups, standards, assay controls, laboratory reagents, and other inventory management tasks. You will facilitate laboratory operations by providing essential support that enhances the efficiency and effectiveness of testing processes. Please note, this position does not involve hands-on testing of product samples.

Responsibilities

• Collaborate with laboratory analysts to ensure all required supplies are available prior to testing initiation.
• Utilize various information management systems to manage inventory and logistics for samples, standards, assay controls, critical reagents, and consumables.
• Support laboratory analysts with non-billable activities including glassware handling, labeling, waste management, and laboratory inspections.
• Assist in creating and monitoring purchase requisitions and orders to fulfill laboratory inventory requirements.
• Collect, wash, and redistribute laboratory glassware.
• Manage transport of laboratory waste to designated EHS drop-off areas.
• Assist with preventative maintenance tasks within the laboratory as appropriate.
• Provide additional laboratory support duties as necessary to meet departmental goals.

Essential Skills

• Quality assurance and quality control experience.
• Experience in GMP/GLP within a laboratory or pharmacy technician setting.
• Sample preparation and management skills.
• Lab preparation expertise.
• Attention to detail for cleaning glassware and documentation.

Pay and Benefits

The pay range for this position is $25.00 - $25.00/hr.

Eligibility requirements apply to some benefits and may depend on your job
classification and length of employment. Benefits are subject to change and may be
subject to specific elections, plan, or program terms. If eligible, the benefits
available for this temporary role may include the following:

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending