What Jobs are available for Network Support in the United States?

Job Description

As a Network Support Specialist, you will serve as the single point of ownership for dealership computer hardware and networking issues. This can include troubleshooting and repairing problems with data communication equipment, routers, switches and firewalls. You will interact with both internal and external customers to ensure the highest level of customer satisfaction is achieved.

Training

For a new associate coming in, the training curve for this team is typically about 3+ years. The skill involved in troubleshooting networks can pretty much only be learned by experience, as most of the networks built seldom follow the rules stated in the books.

Requirements

• Network and telecommunications knowledge and troubleshooting skills
• Strong communication skills (oral and written)
• Knowledge of building and supporting the network infrastructure that all servers, clients and applications use to

Job Description

Do you enjoy troubleshooting IT problems and helping others? Why be of hundreds when you can be part of our small team?

NetFusion Consulting, Inc. is small enough company that we all know each other, yet big enough to provide cutting edge technology to our customers and promote a fun learning atmosphere.

At NetFusion Consulting, Inc. we take care of all our customers IT needs. We enjoy long term relationships with our customers who are in the dental/dental specialty vertical. In addition to designing and installing networks for our clients, we provide remote and onsite technical support which ranges from helping a practice change a password to adding an additional site. As a member of the NetFusion team, you will be a full time employee.

The Ideal Candidate:

• Must possesses a wide variety of IT experience ranging from desktop operating systems (Microsoft Windows XP - 10) to server operating systems (Windows Server ).
• Experience with Domains/Active Directory Installation and Management including Group Policies, Scripts, DFS Replication
• Experience in administering & maintaining databases (MS SQL, Pervasive, MySQL)
• Develop and execute test plans to check infrastructure and system performance
• Preferably has experience working in a consulting environment similar to ours – this would be a huge plus!
• Excels at communicating with customers over the phone; able to handle multiple incoming tech support calls throughout each day and have excellent verbal/written skills.
• Finds answers to problems quickly and has excellent follow-up skills
• Is available and dependable during scheduled business hours
• Proficiency with MS Office/Outlook/Ticketing Systems
• Looking for a long term career in the IT field

Why NetFusion Consulting?

• We've been in business for 14+ years and have grown steadily over the years; we have two offices in California and 350+ customers statewide.
• Our customers like to have the latest and greatest tech, which means we get to work with cutting edge technology every day.
• We encourage continuous learning for our team members; making you smarter makes us more successful.
• Great Team to work with - Great working environment!

Position Benefits:

• Competitive Pay/Salary
• Company Lunch’s/Dinners
• Working with a great team
• Technical Training
• Paid Time Off + Several Paid Holidays Annually
• 401k w/Company Match

No phone calls/drop ins please. Equal Opportunity Employer & Drug Free Environment

Founded in 2006, NetFusion Consulting Inc. began with a mission to help dental practices get a real return on their technology investments. Since then, we have remained dedicated to providing state-of-the-art IT support, and have shifted our specialization to the Dental Field. NetFusion Consulting Inc. has steadily grown to one of the largest Dental IT Companies in California. We specialize in full service support providing Consulting, Design, Integration, Implementation, Installation, Support and Maintenance of our clients. This approach gives our clients "one" firm to work with for all of their needs. Our specialties include Practice Management Systems, Digital Imaging/X-Ray Software/Hardware Installation & Integration.

Founded in 2006, NetFusion Consulting Inc. began with a mission to help dental practices get a real return on their technology investments. Since then, we have remained dedicated to providing state-of-the-art IT support, and have shifted our specialization to the Dental Field. NetFusion Consulting Inc. has steadily grown to one of the largest Dental IT Companies in California. We specialize in full service support providing Consulting, Design, Integration, Implementation, Installation, Support and Maintenance of our clients. This approach gives our clients "one" firm to work with for all of their needs. Our specialties include Practice Management Systems, Digital Imaging/X-Ray Software/Hardware Installation & Integration.

Job Description

Description:

SSI is seeking a mid-level Network Support Engineer to support a contract bid for work awarded in 2026. The Network Support Engineer will support WAN functions by providing skills and expertise in telecom engineering and operational support of current and new technologies to the Wide Area Network. Must hold an active Secret clearance and be willing to work onsite.

DUTIES AND RESPONSIBILITIES :

• Analyzes and develops telecommunications networks supporting a wide range of capabilities, including voice, data, video, and/or wireless services
• Assists in the development of plans for installation and maintenance of telecommunications systems from project inception to conclusion
• Analyzes the problem and the characteristics of the information to be transported
• Defines the problem and develops system requirements and network specifications
• Closely coordinates with other information system professionals to ensure proper implementation of network services
• In conjunction with functional users, develops alternative solutions and backup plans
• May be required to work some night and weekends to meet customer deadlines

• 5 years of experience in Telecommunications to include 3 years of LAN and WAN experience, with Cisco and Brocade hardware
• Experience with Routing and traffic shaping protocols BGP, MPLS, OSPF and F5 BigIP
• Experience using Remote Access VPN, Site to Site VPN, DMVPN, Pulse Secure SSL VPN
• Demonstrated experience with Quality of Service (QoS) and IPV6 implementation
• Experience with the following types of technologies: 802.1x and MAB endpoint authentication, DNS, TACACS+, Radius, Netscout, InfiniStream, NGeniousOne, Great Bay Beacon Server, Cisco ACS, InfoBlox Grid Manager
• Experience with network monitoring tools such as: Solarwinds/Orion, Red Seal, Concord eHealth, HPE Network Node Manager and Automation
• Active Secret Clearance
• Must have DoD 8570/8140 compliant IA and CE certifications such as: (IA) Security+, and CCNA

Job Description

TP-Link Systems Inc. is currently seeking a Business Network Support Engineer 2 (ONSITE).

Headquartered in the United States, TP-Link Systems Inc. is a global provider of reliable networking devices and smart home products, consistently ranked as the world’s top provider of Wi-Fi devices. The company is committed to delivering innovative products that enhance people’s lives through faster, more reliable connectivity. With a commitment to excellence, TP-Link serves customers in over 170 countries and continues to grow its global footprint.

We believe technology changes the world for the better! At TP-Link Systems Inc, we are committed to crafting dependable, high-performance products to connect users worldwide with the wonders of technology.

Embracing professionalism, innovation, excellence, and simplicity, we aim to assist our clients in achieving remarkable global performance and enable consumers to enjoy a seamless, effortless lifestyle.

What we’re looking for:

TP-Link Systems Inc. is seeking an independent, energetic technology-driven professional to become a part of our North American-Based Business Network Support Engineer. This position will focus on our SMB/Enterprise product lines and our global business customers. The L2 engineer will be there to support Level 1 Support Specialists who serve as the first point of contact. For any network support related issues and inquiries, troubleshooting and resolving problems in a timely and efficient manner. Additionally, they document support tickets, escalate complex issues to higher-level support teams when necessary, and ensure that all incidents are resolved according to service level agreements. One should have great knowledge of business level networking.

Responsibilities:

• Handle complex issues escalated from L1 Support, providing timely and effective solutions to minimize impact on customers.
• Deliver remote and on-site technical support for troubleshooting and resolving product issues.
• Analyze technical requirements for customer bids and proposals.
• Design and deliver solutions based on TP-Link products that meet customer and business objectives.
• Collaborate with sales and engineering teams to ensure successful implementation of solutions.
• Work directly with key U.S. customers to address inquiries, ensure satisfaction, and build long-term relationships.
• Coordinate with L3 Support teams (R&D, testing, product) to diagnose and resolve advanced technical challenges.
• Deliver training sessions to internal teams (e.g., L1 Support) to enhance their technical expertise.
• Conduct technical training for external customers to help them better understand and utilize products.
• Update and maintain internal knowledge bases with troubleshooting processes, best practices, and solutions.
• Gather feedback from customers regarding product performance and usability.
• Participate in the validation and testing of new products to ensure technical readiness for market entry.

Requirements

1. Education & Experience:
• Bachelor’s degree in Computer Science, Information Technology, Telecommunications, or a related field.
• 3+ years of experience in technical support, network solutions, or a related role.
2. Technical Skills:
• Strong understanding of networking protocols (e.g., TCP/IP, UDP, DNS, DHCP) and network architectures (e.g., LAN/WAN, VLAN, VPN)
• Hands-on experience with networking devices, including routers, switches, and access points.
• Proficiency in analyzing logs, packet captures, and designing technical solutions.
• Experience with bid analysis and crafting technical solutions for enterprise clients is a plus.
3. Skills:
• Excellent written and verbal communication skills in English.
• Strong customer service mindset with a proactive approach to problem-solving.
• Ability to work collaboratively with cross-functional teams.
• Respond to urgent cases, including those requiring attention outside of regular working hours.
• Relevant certifications such as CCNA, CCNP, or equivalent certifications.
• Experience providing training to internal teams and external customers.
• Familiarity with technical support for enterprise-level clients.

Benefits

TP-Link Systems Inc. is currently seeking a Demand Planner (ONSITE).

Headquartered in the United States, TP-Link Systems Inc. is a global provider of reliable networking devices and smart home products, consistently ranked as the world’s top provider of Wi-Fi devices. The company is committed to delivering innovative products that enhance people’s lives through faster, more reliable connectivity. With a commitment to excellence, TP-Link serves customers in over 170 countries and continues to grow its global footprint.

We believe technology changes the world for the better! At TP-Link Systems Inc, we are committed to crafting dependable, high-performance products to connect users worldwide with the wonders of technology.

Embracing professionalism, innovation, excellence, and simplicity, we aim to assist our clients in achieving remarkable global performance and enable consumers to enjoy a seamless, effortless lifestyle.

What we’re looking for:

We are driven by our core values of professionalism, innovation, excellence, and simplicity. Our goal is to help clients achieve outstanding global performance and to provide consumers with a seamless, effortless technology experience. As a Demand Planner, you will be responsible for all forecasting activities associated with our customers and products. The Demand Planner creates and maintains forecast models for customers, incorporating business intelligence and forecast information gathered from sales, marketing, finance, retailer replenishment analysts, and other sources. You will serve as the integration point and provide forecast modeling to key counterparts on our Sales and Marketing team.

What your future looks like:

• Develop demand forecasts (operational forecasts) at multiple levels of aggregation for multiple time horizons as part of a demand planning function.
• Review historical sales trends, research demand drivers, prepare forecast data, develop statistical forecast models, and evaluate forecast results.
• Coordinate cross-functional research activities to reconcile significant variances and refine the forecast model to reflect updated sales and marketing assumptions.
• Interact with sales, marketing, and customer finance to understand demand forecast drivers.
• Utilize a collaborative and consensus approach by working with Sales, Marketing and Customer Finance to obtain and ensure that current and accurate information is used for demand forecasts.
• Provide input to the Supply Planning organization in developing inventory strategies on existing items, new products, and product phase-outs.
• Closely coordinate and communicate customer action plans with supply planning

• Bachelor’s degree preferred or related experience
• 2+ years prior Supply Chain- Demand planning experience required.
• Industry experience is PERFERRED (Consumer Electronics).
• Technical knowledge in the CE industry is a plus
• Intermediate experience with Excel (Pivot Tables, VLOOKUP, Basic formulas, and data organization).
• Adaptable to the fast-paced industry.
• Strong work ethic with high energy and initiative
• Highly detail oriented and precise in work.
• Ability to multi-task and prioritize.
• Excellent written and verbal communication skills.
• Organized and a Problem solver

Salary range: $95,000 - $125,000+ DOE & Bonus

• Fully paid medical, dental, and vision insurance (partial coverage for dependents)
• Contributions to 401k funds
• Bi-annual reviews, and annual pay increases
• Health and wellness benefits, including free gym membership
• Quarterly team-building events

Please, no third-party agency inquiries, and we are unable to offer visa sponsorships at this time.

TP-Link is always seeking ambitious individuals, who are enthusiastic and passionate about their work. We are a global company that values diversity and thrives on entrepreneurial spirit and drive. While TP-Link has made its global mark, it is still a relatively new brand to the U.S. As we grow and shape our team, we’re looking for people to directly influence the success of our U.S. business.

Feel a connection? Send us your resume and a cover letter telling us why you believe you’re the right fit for our team.

At TP-Link Systems Inc, we are continually searching for ambitious individuals who are passionate about their work. We believe that diversity fuels innovation, collaboration, and drives our entrepreneurial spirit. As a global company, we highly value diverse perspectives and are committed to cultivating an environment where all voices are heard, respected, and valued. We are dedicated to providing equal employment opportunities to all employees and applicants, and we prohibit discrimination and harassment of any kind based on race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. Beyond compliance, we strive to create a supportive and growth-oriented workplace for everyone. If you share our passion and connection to this mission, we welcome you to apply and join us in building a vibrant and inclusive team at TP-Link Systems Inc.

Job Description

Salary: Salary Based on Experience

PDS is seeking a skilled and motivated Network Administrator & Client Support Technician to join our team, serving clients in Sheridan, WY, and the surrounding areas. This role is ideal for a proactive and client-focused IT professional who thrives in a fast-paced environment and values a servant-hearted approach to technology and support.

Key Responsibilities:

Provide on-site and remote IT support for business clients.

Configure, maintain, and troubleshoot networks, servers, and workstations.

Administer Windows Server environments, Active Directory, and Group Policy.

Deploy and manage network security solutions (firewalls, VPNs, etc.).

Implement and support cloud and hybrid IT environments.

Perform system monitoring, maintenance, and upgrades to ensure optimal performance.

Document issues, resolutions, and best practices in a ticketing system.

Educate and support clients on IT best practices and security awareness.

Minimum Requirements:

3+ years of experience in IT support, system administration, or networking.

Proficiency in Windows Server, Active Directory, and Microsoft 365.

Experience with networking concepts (firewalls, routers, VLANs, VPNs).

Strong troubleshooting and problem-solving skills.

Excellent communication skills and a client-first mindset.

Ability to work independently and manage multiple client environments.

Willingness to travel locally to client sites as needed.

Preferred Qualifications (Not Required but a Plus):

IT certifications such as CompTIA Network+, Security+, CCNA, or Microsoft certifications.

Experience with cloud environments (Azure, AWS, Google Cloud).

Knowledge of VoIP systems and network security solutions.

Familiarity with RMM and PSA tools used in Managed Services environments.

Why Join PDS?

Be part of a company that values mission-driven service and team culture.

Work in a dynamic environment where your expertise directly impacts local businesses.

Opportunity for professional growth through ongoing training and certifications.

Competitive salary and benefits package.

If youre ready to take the next step in your IT career and join a growing team dedicated to exceptional client service, wed love to hear from you!

Job Description

Network Support Analyst (Hybrid)

Well branded and successful organization is looking to bring on a Level 1 Network Support Analyst to provide onsite and remote support for all network hardware/deivces in multuple locations.

What you will do:

• Support Cisco Swithces, Meraki Firewalls, Windows OS, mobile devices, and cabling.

What gets you the job:

• 3-5 years of level 1 general network support.
• CCNA
• Solid communication skills

Irvine Technology Corporation (ITC) connects top talent with exceptional opportunities in IT, Security, Engineering, and Design. From startups to Fortune 500s, we partner with leading companies nationwide. Our AI recruiter, Avery helps streamline the first step of your journey—so we can focus on what matters most: helping you grow. Join us. Let us ELEVATE your career!

Irvine Technology Corporation provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Irvine Technology Corporation complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities.

Job Description

Salary:

Network and Support Administrator
The Network and Support Administrator works under the supervision of the IT Manager
and is responsible for assisting the IT Manager in supporting the IT infrastructure and
serves as the Lead Support Technician.
Responsibilities
Serve as the lead for all technical support for all end users.
Supervise the workflow and performance of the Computer Support Technicians.
Provide support for hardware, software, web based applications, and communications
to end users.
Evaluate and make recommendations for IT infrastructure design and operation.
Provide recommendations on the purchasing of hardware/software.
Maintain and install hardware and software (including but not limited to PCs, laptops,
printers and other peripherals, phones, and wiring.)
Monitor and maintain the security of the network (including but not limited to stored data
and end user devices.)
Maintain and update systems on the network (including but not limited to firewalls,
wireless, email, endpoint protection, and servers) keeping downtime to a minimum.
Develop and maintain current expertise in software, operating systems, network
equipment, etc.

Knowledge, Abilities and Skills
Knowledge of server and network infrastructure
Understanding of local and wide area networks including subnets and routing
Knowledge of general PC maintenance with the ability to evaluate, diagnose and correct
software/hardware problems
Knowledge of common networking concepts:
TCP/IP, DNS, DHCP, VPN, web/email servers, wireless networks, etc.
Efficient with Windows Operating Systems and Microsoft Office
Understanding of Linux
Experience with telephone systems
Education / Experience
Three to Five years in computer applications or related area; Bachelors degree in
Computer Science or related field is recommended.

Job Description

Benefits:

• 401(k) matching
• Free food & snacks
• Health insurance
• Paid time off
• Parental leave

• Manage tickets using our ticketing system (TK-Tracker2)
• Manage endpoints
  • Remote support
  • Monitoring
  • Reporting
  • Support
• Backup monitoring of systems and networks
• Workstation & laptop support
• Phone configurations and support
• Antivirus system management
• Internet install and support
• TurnKey TV and Music system support
• Firewall support and updates
• TurnKey wireless network support
• On call rotation
• Makes follow up calls as required ensuring customer satisfaction.
• Assists in installing, designing, configuring, and maintaining system hardware and software; analyzes, troubleshoots and tracks the nature and resolution of problems.

• Occasional travel may required.
• Occasional overtime hours may be required.
• Certifications are helpful.

• Candidate must have the ability to lift 70 pound, use a ladder, and kneel.
• Candidate must have the ability to multitask
• Candidate must be able to work as part of a team
• Candidate must be able to work in a flexible and growing environment
• Candidate must be able to communicate to customers with various levels of technical knowledge
• Familiarity with Microsoft Windows and Microsoft Office

• Employer provides the following benefits
  • Health Insurance
  • 401K Retirement

Job Description

Ritter Communications is the largest privately held telecommunications provider serving exclusively the Mid-South, offering world-class broadband fiber, telecom, video, and data center services. The company has grown rapidly over the years, investing millions recently in technology infrastructure and is now serving 197 communities and more than 60,000 customers in Arkansas, Tennessee, Texas, Missouri, Kentucky and Louisiana. Headquartered in Jonesboro, Arkansas, Ritter Communications invests heavily in the communities it serves by deploying proven, best-in-class infrastructure and technology, while coupling it with a world-class customer-focused experience.

We are looking for an experienced Network Support Specialist to join our team.

General Summary:

The Network Support Specialist is a part of the Ritter Network Operations team responsible for providing overall operational support to Ritter’s Enterprise customers, to include provisioning enterprise services, move/add/change and disconnect orders. The role may also serve as a POC for Field Operations. Success in this role is highly reliant on the ability to adapt to rapidly changing environments, networks, learn new technologies and processes quickly, and the ability to work both independently and in a team environment.

Essential Job Functions:

• Provisions new service, disconnects service, suspends, and reconnects, facility changes, feature changes, CPE activation, and/or fulfilling other service delivery requests;
• Interdepartmental coordination of complex order assignment and fulfillment;
• Responsible for fulfilling orders requiring new assignment, facility changes and completions;
• Responsible for record keeping such as: maintaining cut sheets, updating facility records, and updating trouble records;
• Manages directory number portability requests;
• Troubleshoot and test customer service delivery;
• Activates voice, video and data services across copper, fiber and Ethernet platforms;
• Troubleshoots virtualization services;
• Participates in a team environment; providing valuable input and suggestions;
• Interacts with Engineering, Field Operations, NOC, and end-customers;
• Performs all other related duties as assigned.

Knowledge, Skills, and Abilities :

• Strong customer service focus;
• Foundational knowledge and understanding of routers and networks;
• Demonstrated understanding of LAN/WAN protocols and technologies including Ethernet, Wi-Fi, VLAN, TCP/IP, Routing, Switching, ACL, and SD WAN;
• Demonstrated understanding of the OSI model;
• Demonstrated understanding of VOIP;
• Knowledge of common networking tools and troubleshooting methodologies including Telnet, SSH, ping, traceroutes, and Wireshark;
• Skill in commonly used software such as Visio, Excel, Word, and Power Point;
• Ability to function and work well individually and in a team environment;
• Skill in oral and written communication;
• Skill in reading and interpreting technical documents and information;
• Skill in maintaining a high level of customer focus.

Education and Experience:

Relevant technical field experience or Bachelor’s Degree in Computer Science, Networking, or a similar field required. Cisco CCNA, Nokia NRS, CompTIA, or similar certifications preferred.

Ritter Communications is an equal opportunity and affirmative action employer; all qualified applicants will receive consideration for employment without regards to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.

We strive to maintain a drug-free workplace.

We offer competitive compensation and an outstanding benefits package including health, dental, vision, cancer, accident and life insurance, short-term and long-term disability, 401(k) with company match, flexible spending accounts, free gym membership, company discounts, tuition reimbursement, paid training, paid leave, and much more!