53 Public Sector jobs in the United States

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About Salesforce

We're Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too - driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good - you've come to the right place.

The Engagement Manager plays a critical role in setting customers up for Success by prescriptively shaping and then leading the execution of large and transformational engagements at our most strategic customers. The Engagement Manager serves as a trusted advisor to Salesforce customers, providing guidance to Sales & Professional Services teams, ensuring synergies across each customer's projects, and ensuring the highest levels of customer satisfaction. They are Salesforce platform experts who are accountable for ensuring customer success, business value and leading the Salesforce Services team assigned to their account(s) to deliver the expected outcomes of the engagement and are internally and externally recognized as a business contributor, industry and product specialist.

Partnered with an Account Partner (Services Salesperson), the Engagement Manager leads both pre and post-sales activities, acting as the Delivery expert across the portfolio of products and engaging other SMEs across the organization to develop and articulate comprehensive implementation proposals. The Engagement Manager will then maintain the executive relationships and act as an escalation point within these engagements in a billable capacity, ensuring tight stakeholder alignment, offering proactive and prescriptive advice resulting in outstanding Customer Success. This may include the following:

• Pre-Sales alignment

• Project kickoff

• Bringing industry expertise and perspective

• Drive better outcomes through extensive platform expertise

• Deep understanding of Salesforce platform and solutions

• Engagement planning and alignment to customer objectives

• Regular customer sponsor check ins

• Services Renewal management

• Ensure project operational compliance

• Executive Relationship building

Your Impact

• Deliver high client satisfaction (CSAT) by consistently meeting/exceeding goals and metrics

• Ensure business value is realized (directly and indirectly) for each customer engagement that concludes with fully satisfied clients that are willing to be referenced for new potential clients

• Bring best practices to each engagement through your deep platform expertise by providing the Professional Services team with Subject Matter Expertise related to the proposed solution and client needs in order to ensure successful project delivery

• Positively impact client Services renewals (when applicable) by aligning customer success with professional services roadmap.

• Align closely with Account and Services Sales team by leading pre-sales activities such as the development of client-specific proposals, SOWs, staffing plans, engaging with SMEs across the organization to gain consensus on an acceptable proposal

• Where appropriate and required for Customer Success, providing direct oversight to the project team during the full lifecycle of the engagement, acting as the escalation point for both the customer and Salesforce delivery teams

• Successfully manage multiple strategic clients simultaneously

• Recognized as a valuable and trusted advisor by our customers and other members of Salesforce and continue to build a reputation for excellence in professional services

• Inspire people to do the best work of their careers, being a multiplier, amplifying the knowledge and capability of the people around you while continuing to provide an inclusive workplace as one of Best Places to Work.

• Show continued professional growth and development

• Act as an advisor on complex issues and engagements, exercising discretion and latitude in reaching critical goals.

• Lead cross-functional teams and mentors others

• Manage to a minimum billable util target

• Partner with the Go-to-Market Team (Services Sellers) to drive continued growth of services

• Proactively mitigate and manage critical escalations and at-risk accounts; communicate effectively and appropriately with internal and external leaders and executives

The ideal candidate will have:

• A successful track record of working effectively in a highly matrixed and fast-growing organization

• A passion and belief in the unique value of professional services in a cloud software company.

• The proven ability to develop customer relationships, understand their businesses, and develop a shared vision for accelerating their business success with Salesforce.

• The ability to mobilize and inspire a diverse and geographically dispersed professional services team to drive successful business outcomes for the customer.

• The capability to recognize complicated customer and internal relationships and navigate win/win outcomes for multiple stakeholders.

• Experience in developing and executing project governance methodologies. Demonstrated success engaging at CxO level and representing on Project Steering Committee Executive Boards

Minimum Requirements

• 5+ years of direct experience delivering and/or overseeing solutions on the Salesforce Platform.

• 10+ years' experience delivering consulting services, including team leadership and active involvement in selling professional services, including Advisory engagements

Preferred Requirements

• 5+ years' operating in a pre-sales environment, shaping and scoping large and complex implementation projects

• 5+ years of enterprise-level project or program management experience

• Salesforce Application and/or System Architect certifications

• Demonstrated technical and/or functional aptitude, and ability to engage with architects or SMEs into pre-sales activities.

• Extremely strong written and verbal communication skills, executive level presence and experience in working in a client advisory role

• Demonstrated ability to influence a group audience, facilitate solutioning and lead discussions such as implementation methodology, Road mapping, Enterprise Transformation strategy, and executive-level requirement gathering sessions

• Excellent strategy development and problem-solving skills as well as business development focus and experience (e.g., relative to new products, services, and go-to-market approaches), while possessing a broad level of technology understanding and substantial operational and financial acumen

• Delivery focused: Previous experience managing professional service delivery for a software company (SaaS preferred)

• Excellent analytical & problem solving skills

• Proven ability to build strong working relationships across multiple functions/levels; adept at mediating conflict and fostering healthy dialogue

• Understands cloud-based technologies; translates customer/business requirements into business solutions (and successfully positions with customers)

• BA/BS degree or foreign equivalent; MBA preferred

• Ability to travel; up to 25%

Our Investment In You

• World-class enablement and on-demand training - check out Trailhead.com for a sneak peek!

• Exposure to executive thought leaders with a passion for living our values

• Clear path to promotion with accelerated leadership development programs

• Weekly 1:1 coaching with your leadership

• Fast Ramp mentorship program

• Week-long product bootcamp

• Sandler Sales Training

Volunteer Opportunities

Have you heard of our 1:1:1 model, focused on giving back to the community? The success in giving back have helped us and our Trailblazer community become a leader in philanthropy, culture, and innovation. We are one of the World's Most Innovative Companies, according to Forbes , we are #1 in PEOPLE 's Top 15 Companies that Care, and are on Fortune's Change the World list. Values create value. Our values helped drive our revenue number to $13.28 billion dollars in fiscal years in 2019.

We have a public-facing website that explains our various benefits for:

• Health benefits

• Financial benefits and perks

• Time off and leave policies

• Parental benefits

• Perks and discounts

• Visit for the full breakdown.

Accommodations

If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form.

Posting Statement

Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that's inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications - without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.

The people at UiPath believe in the transformative power of automation to change how the world works. We’re committed to creating category-leading enterprise software that unleashes that power.

To make that happen, we need people who are curious, self-propelled, generous, and genuine. People who love being part of a fast-moving, fast-thinking growth company. And people who care—about each other, about UiPath, and about our larger purpose.

Could that be you?

Solution Architects conduct architectural evaluation, design and analysis of client Enterprise-wide systems; they stimulate apt design discipline to leverage operation models into RPA solution design models. They are responsible for ensuring that the architecture aligns with enterprise roadmap and adheres to enterprise architecture principles.

• Conduct architectural evaluation, design, and analysis of client enterprise-wide systems.

• Develop, enhance, and maintain established service design procedure and process to assure apt and robust solution.

• Create and maintain coding standards and ensure they are followed in the team; conduct code reviews and mentor junior developers.

• Head responsibility for ongoing suggestions and best practices for implementations, custom solutions, product support, and above all the UiPath Enterprise Platform itself.

• Collaborate with IT development team to assure architectural solution could be suitably translated into effectual and robust implementation.

• Identify customer requirements, analyze alternatives, and conduct solution recommendations related to software, platform, and network configurations.

• Participate in process discovery and process design meetings; prepare and present the solution design document and the test plan; assist BA and RPA developer in creating the necessary documentation and provide signoff.

• Also, as an employee of UiPath you are required to comply at all times with UiPath’s policies that were communicated to you from time to time and that are available on Inside UiPath.

• 7+ years of experience in IT industry

• 5+ years of .NET Suite (C# or VB.net) experience. Ability to develop workflows and custom activities using C#.

• 3+ years of UiPath experience as an Architect

• Advanced Developer Certification a must.

• Understanding of Enterprise Architecture and IT systems.

• Excellent communication and presentation skills with the ability to build good relationships with multiple stakeholders at all levels. English fluency is required.

• Ability to effectively prioritize and execute tasks in a high-pressure environment.

• Experience working with Federal government customers

• Experience working with Federal IT norms such as NIST standards, FedRamp environments, and ATO processes

• Public Trust background check and/or Security Clearance (Secret or higher)

Maybe you don’t tick all the boxes above—but still think you’d be great for the job? Go ahead, apply anyway. Please. Because we know that experience comes in all shapes and sizes—and passion can’t be learned.

Many of our roles allow for flexibility in when and where work gets done. Depending on the needs of the business and the role, the number of hybrid, office-based, and remote workers will vary from team to team. Applications are assessed on a rolling basis and there is no fixed deadline for this requisition. The application window may change depending on the volume of applications received or may close immediately if a qualified candidate is selected.

We value a range of diverse backgrounds, experiences and ideas. We pride ourselves on our diversity and inclusive workplace that provides equal opportunities to all persons regardless of age, race, color, religion, sex, sexual orientation, gender identity, and expression, national origin, disability, neurodiversity, military and/or veteran status, or any other protected classes. Additionally, UiPath provides reasonable accommodations for candidates on request and respects applicants' privacy rights. To review these and other legal disclosures, visit our privacy policy .

The people at UiPath believe in the transformative power of automation to change how the world works. We’re committed to creating category-leading enterprise software that unleashes that power.

To make that happen, we need people who are curious, self-propelled, generous, and genuine. People who love being part of a fast-moving, fast-thinking growth company. And people who care—about each other, about UiPath, and about our larger purpose.

Could that be you?

Solution Architects conduct architectural evaluation, design and analysis of client Enterprise-wide systems; they stimulate apt design discipline to leverage operation models into RPA solution design models. They are responsible for ensuring that the architecture aligns with enterprise roadmap and adheres to enterprise architecture principles.

• Conduct architectural evaluation, design, and analysis of client enterprise-wide systems.

• Develop, enhance, and maintain established service design procedure and process to assure apt and robust solution.

• Create and maintain coding standards and ensure they are followed in the team; conduct code reviews and mentor junior developers.

• Head responsibility for ongoing suggestions and best practices for implementations, custom solutions, product support, and above all the UiPath Enterprise Platform itself.

• Collaborate with IT development team to assure architectural solution could be suitably translated into effectual and robust implementation.

• Identify customer requirements, analyze alternatives, and conduct solution recommendations related to software, platform, and network configurations.

• Participate in process discovery and process design meetings; prepare and present the solution design document and the test plan; assist BA and RPA developer in creating the necessary documentation and provide signoff.

• Also, as an employee of UiPath you are required to comply at all times with UiPath’s policies that were communicated to you from time to time and that are available on Inside UiPath.

• 7+ years of experience in IT industry

• 5+ years of .NET Suite (C# or VB.net) experience. Ability to develop workflows and custom activities using C#.

• 3+ years of UiPath experience as an Architect

• Advanced Developer Certification a must.

• Understanding of Enterprise Architecture and IT systems.

• Excellent communication and presentation skills with the ability to build good relationships with multiple stakeholders at all levels. English fluency is required.

• Ability to effectively prioritize and execute tasks in a high-pressure environment.

• Experience working with Federal government customers

• Experience working with Federal IT norms such as NIST standards, FedRamp environments, and ATO processes

• Public Trust background check and/or Security Clearance (Secret or higher)

Maybe you don’t tick all the boxes above—but still think you’d be great for the job? Go ahead, apply anyway. Please. Because we know that experience comes in all shapes and sizes—and passion can’t be learned.

Many of our roles allow for flexibility in when and where work gets done. Depending on the needs of the business and the role, the number of hybrid, office-based, and remote workers will vary from team to team. Applications are assessed on a rolling basis and there is no fixed deadline for this requisition. The application window may change depending on the volume of applications received or may close immediately if a qualified candidate is selected.

We value a range of diverse backgrounds, experiences and ideas. We pride ourselves on our diversity and inclusive workplace that provides equal opportunities to all persons regardless of age, race, color, religion, sex, sexual orientation, gender identity, and expression, national origin, disability, neurodiversity, military and/or veteran status, or any other protected classes. Additionally, UiPath provides reasonable accommodations for candidates on request and respects applicants' privacy rights. To review these and other legal disclosures, visit our privacy policy .

While candidates in the listed locations are encouraged for this role Washington DC, Virginia, and Maryland are the locations of focus for the team. We are considering other EST time zone locations for this position as well.

Mission

Solutions Architects at Databricks lead the growth of the Databricks Unified Analytics Platform. As a team, we have expertise in cloud platforms, data engineering, data analytics, and data science and machine learning. As a member of our team, you will exercise and develop expertise in those areas, using open-source projects such as Apache Spark, MLflow, and Delta Lake. This is a customer-facing role, where you will work with customers, your teammates, the product team, and our post-sales teams, to identify use cases for Databricks, develop architectures and solutions using our platform, and guide customers through the implementation, to accomplish value. In that process, you will build relationships with our customers, find and build champions, and become a trusted advisor. You will report to the Field Engineering Manager for the team.

The impact you will have:

• Partner with the sales team to help customers understand how Databricks can help solve their business problems
• Provide technical leadership for customers to evaluate and adopt Databricks
• Consult on big data architecture, implement proof of concepts for strategic customer projects, data science and machine learning projects, and validate integrations with cloud services and other 3rd party applications
• Build and present references architectures, how-tos, and demo applications for customers
• Become an expert in, and promote Databricks inspired open-source projects (Spark, Delta Lake, MLflow, and Koalas) across developer communities through meetups, conferences, and webinars
• Travel to customers in your region

What we look for:

• 5+ years in a customer-facing pre-sales, technical architecture, or consulting role
• Experience designing and architecting distributed data systems
• Comfortable programming in, and debugging, at least one of: Python, Scala, Java, SQL, or R
• Experience supporting Public Sector clients
• Have built solutions with public cloud providers such as AWS, Azure, or GCP
• Data Engineering technologies (Ex: Spark, Hadoop, Kafka )
• Data Warehousing (Ex: SQL, OLTP/OLAP/DSS )

Pay Range Transparency

Databricks is committed to fair and equitable compensation practices. The pay range(s) for this role is listed below and represents the expected salary range for non-commissionable roles or on-target earnings for commissionable roles. Actual compensation packages are based on several factors that are unique to each candidate, including but not limited to job-related skills, depth of experience, relevant certifications and training, and specific work location. Based on the factors above, Databricks anticipates utilizing the full width of the range. The total compensation package for this position may also include eligibility for annual performance bonus, equity, and the benefits listed above. For more information regarding which range your location is in visit our page here .

Zone 1 Pay Range

$139,900 — $47,300 USD

Zone 2 Pay Range

139,900 — $2 7,300 USD

Zone 3 Pay Range

139,900 — $2 7,300 USD

Zone 4 Pay Range

139,900 — $2 7,300 USD

About Databricks

Databricks is the data and AI company. More than 10,000 organizations worldwide — including Comcast, Condé Nast, Grammarly, and over 50% of the Fortune 500 — rely on the Databricks Data Intelligence Platform to unify and democratize data, analytics and AI. Databricks is headquartered in San Francisco, with offices around the globe and was founded by the original creators of Lakehouse, Apache Spark, Delta Lake and MLflow. To learn more, follow Databricks on Twitter ,LinkedIn and Facebook .
Benefits
At Databricks, we strive to provide comprehensive benefits and perks that meet the needs of all of our employees. For specific details on the benefits offered in your region, please visit .

Our Commitment to Diversity and Inclusion

At Databricks, we are committed to fostering a diverse and inclusive culture where everyone can excel. We take great care to ensure that our hiring practices are inclusive and meet equal employment opportunity standards. Individuals looking for employment at Databricks are considered without regard to age, color, disability, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socio-economic status, veteran status, and other protected characteristics.

Compliance

If access to export-controlled technology or source code is required for performance of job duties, it is within Employer's discretion whether to apply for a U.S. government license for such positions, and Employer may decline to proceed with an applicant on this basis alone.

The people at UiPath believe in the transformative power of automation to change how the world works. We’re committed to creating category-leading enterprise software that unleashes that power.

To make that happen, we need people who are curious, self-propelled, generous, and genuine. People who love being part of a fast-moving, fast-thinking growth company. And people who care—about each other, about UiPath, and about our larger purpose.

Could that be you?

Solution Architects conduct architectural evaluation, design and analysis of client Enterprise-wide systems; they stimulate apt design discipline to leverage operation models into RPA solution design models. They are responsible for ensuring that the architecture aligns with enterprise roadmap and adheres to enterprise architecture principles.

• Conduct architectural evaluation, design, and analysis of client enterprise-wide systems.

• Develop, enhance, and maintain established service design procedure and process to assure apt and robust solution.

• Create and maintain coding standards and ensure they are followed in the team; conduct code reviews and mentor junior developers.

• Head responsibility for ongoing suggestions and best practices for implementations, custom solutions, product support, and above all the UiPath Enterprise Platform itself.

• Collaborate with IT development team to assure architectural solution could be suitably translated into effectual and robust implementation.

• Identify customer requirements, analyze alternatives, and conduct solution recommendations related to software, platform, and network configurations.

• Participate in process discovery and process design meetings; prepare and present the solution design document and the test plan; assist BA and RPA developer in creating the necessary documentation and provide signoff.

• Also, as an employee of UiPath you are required to comply at all times with UiPath’s policies that were communicated to you from time to time and that are available on Inside UiPath.

• 7+ years of experience in IT industry

• 5+ years of .NET Suite (C# or VB.net) experience. Ability to develop workflows and custom activities using C#.

• 3+ years of UiPath experience as an Architect

• Advanced Developer Certification a must.

• Understanding of Enterprise Architecture and IT systems.

• Excellent communication and presentation skills with the ability to build good relationships with multiple stakeholders at all levels. English fluency is required.

• Ability to effectively prioritize and execute tasks in a high-pressure environment.

• Experience working with Federal government customers

• Experience working with Federal IT norms such as NIST standards, FedRamp environments, and ATO processes

• Public Trust background check and/or Security Clearance (Secret or higher)

Maybe you don’t tick all the boxes above—but still think you’d be great for the job? Go ahead, apply anyway. Please. Because we know that experience comes in all shapes and sizes—and passion can’t be learned.

Many of our roles allow for flexibility in when and where work gets done. Depending on the needs of the business and the role, the number of hybrid, office-based, and remote workers will vary from team to team. Applications are assessed on a rolling basis and there is no fixed deadline for this requisition. The application window may change depending on the volume of applications received or may close immediately if a qualified candidate is selected.

We value a range of diverse backgrounds, experiences and ideas. We pride ourselves on our diversity and inclusive workplace that provides equal opportunities to all persons regardless of age, race, color, religion, sex, sexual orientation, gender identity, and expression, national origin, disability, neurodiversity, military and/or veteran status, or any other protected classes. Additionally, UiPath provides reasonable accommodations for candidates on request and respects applicants' privacy rights. To review these and other legal disclosures, visit our privacy policy .

The people at UiPath believe in the transformative power of automation to change how the world works. We’re committed to creating category-leading enterprise software that unleashes that power.

To make that happen, we need people who are curious, self-propelled, generous, and genuine. People who love being part of a fast-moving, fast-thinking growth company. And people who care—about each other, about UiPath, and about our larger purpose.

Could that be you?

Solution Architects conduct architectural evaluation, design and analysis of client Enterprise-wide systems; they stimulate apt design discipline to leverage operation models into RPA solution design models. They are responsible for ensuring that the architecture aligns with enterprise roadmap and adheres to enterprise architecture principles.

• Conduct architectural evaluation, design, and analysis of client enterprise-wide systems.

• Develop, enhance, and maintain established service design procedure and process to assure apt and robust solution.

• Create and maintain coding standards and ensure they are followed in the team; conduct code reviews and mentor junior developers.

• Head responsibility for ongoing suggestions and best practices for implementations, custom solutions, product support, and above all the UiPath Enterprise Platform itself.

• Collaborate with IT development team to assure architectural solution could be suitably translated into effectual and robust implementation.

• Identify customer requirements, analyze alternatives, and conduct solution recommendations related to software, platform, and network configurations.

• Participate in process discovery and process design meetings; prepare and present the solution design document and the test plan; assist BA and RPA developer in creating the necessary documentation and provide signoff.

• Also, as an employee of UiPath you are required to comply at all times with UiPath’s policies that were communicated to you from time to time and that are available on Inside UiPath.

• 7+ years of experience in IT industry

• 5+ years of .NET Suite (C# or VB.net) experience. Ability to develop workflows and custom activities using C#.

• 3+ years of UiPath experience as an Architect

• Advanced Developer Certification a must.

• Understanding of Enterprise Architecture and IT systems.

• Excellent communication and presentation skills with the ability to build good relationships with multiple stakeholders at all levels. English fluency is required.

• Ability to effectively prioritize and execute tasks in a high-pressure environment.

• Experience working with Federal government customers

• Experience working with Federal IT norms such as NIST standards, FedRamp environments, and ATO processes

• Public Trust background check and/or Security Clearance (Secret or higher)

Maybe you don’t tick all the boxes above—but still think you’d be great for the job? Go ahead, apply anyway. Please. Because we know that experience comes in all shapes and sizes—and passion can’t be learned.

Many of our roles allow for flexibility in when and where work gets done. Depending on the needs of the business and the role, the number of hybrid, office-based, and remote workers will vary from team to team. Applications are assessed on a rolling basis and there is no fixed deadline for this requisition. The application window may change depending on the volume of applications received or may close immediately if a qualified candidate is selected.

We value a range of diverse backgrounds, experiences and ideas. We pride ourselves on our diversity and inclusive workplace that provides equal opportunities to all persons regardless of age, race, color, religion, sex, sexual orientation, gender identity, and expression, national origin, disability, neurodiversity, military and/or veteran status, or any other protected classes. Additionally, UiPath provides reasonable accommodations for candidates on request and respects applicants' privacy rights. To review these and other legal disclosures, visit our privacy policy .

Solutions Architect, Public Sector | OpenAI

Careers

Technical Success - Washington, DC

About the team

The Solutions Architecture team is responsible for ensuring the safe and effective deployment of Generative AI applications. We act as a trusted advisor and thought partner for our customers, working to build an effective backlog of GenAI use cases for their industry and drive them to production through strong technical guidance. As the founding Solutions Architect in the Public Sector segment, you’ll help government agencies transform their organization through solutions such as automated content generation, contextual search, and novel applications that make use of our newest, most exciting models and technology.

About the Role

We are looking for a driven solutions leader with a product mindset to partner with our public sector customers and ensure they achieve tangible value with GenAI. You will pair with government agencies (federal, state, and local), policymakers, and other public institutions to establish a GenAI strategy and identify the highest value applications. You’ll then partner with their technical teams, subject matter experts, systems integrators, and implementation partners to move from prototype through production. You’ll take a holistic view of their needs and design an architecture using the OpenAI API and other services to maximize customer value. You will collaborate closely with Sales, Solutions Engineering, Global Affairs, Applied Research, and Product teams.

This role is based in Washington, DC. We offer relocation support to new employees.

In this role, you will:

• Deeply embed with our most sophisticated public sector customers as the technical lead, serving as their technical thought partner to ideate and build novel applications on our API.

• Work with senior customer stakeholders to identify the best applications of GenAI in their industry and to build/qualify a comprehensive backlog to support their AI roadmap.

• Intervene directly to accelerate customer time to value through building hands-on prototypes and/or by delivering impactful strategic guidance, often in collaboration with systems integrators and implementation partners.

• Forge and manage relationships with our customers’ and implementation partners’ leadership and stakeholders to ensure the successful deployment and scale of their applications.

• Contribute to our open-source developer and enterprise resources.

• Scale the Solutions Architect function through sharing knowledge, codifying best practices, and publishing notebooks to our internal and external repositories.

• Validate, synthesize, and deliver high-signal feedback to the Product, Engineering, and Research teams.

You’ll thrive in this role if you:

• Bring 7+ years of technical consulting (or equivalent) experience with public sector customers (U.S. federal preferred), bridging technical teams and senior stakeholders.

• Have successfully led GenAI or traditional ML implementations for government agencies in close collaboration with systems integrators and implementation partners.

• Understand network and cloud architecture, including experience with on-premise deployments.

• Are an effective and polished communicator who can translate business and technical topics to all audiences.

• Have industry experience in programming languages like Python or Javascript.

• Own problems end-to-end and are willing to pick up whatever knowledge you're missing to get the job done.

• Have a humble attitude, an eagerness to help your colleagues, and a desire to do whatever it takes to make the team succeed.

• Are an effective, high throughput operator who can drive multiple concurrent projects and prioritize ruthlessly.

About OpenAI

OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.

We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.

For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement .

Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.

We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link .

OpenAI Global Applicant Privacy Policy

At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.

Compensation

$198K – $252K + Offers Equity

Are you curious by nature and enjoy experimentation to create innovative solutions?
Amazon Web Services (AWS) is looking for a Solutions Architect in Seoul, Korea, who is passionate about helping our customers build infrastructures and applications at scale. AWS Solutions Architects are trusted advisors to our customers, helping them solve their most significant business challenges by designing and advising on some of the most scalable, flexible, and resilient solutions globally. Being a thought leader who creates and presents content, you will test traditional thinking by pushing the boundaries for your customers to dream and deliver beyond what they think is possible. You will have the opportunity to partner with customers early in their cloud journey and help them scale further, bringing visible and measurable impact to their growth ambitions in non-linear ways, using AWS as a building blocks.
솔루션즈 아키텍트는 고객들이 기존의 수동적이고 정량적인 소프트웨어 및 인프라의 소비에서 벗어나 IT 자원을 유연하고, 탄력적으로 사용하여 생산성을 높일 수 있도록 돕는 역할을 합니다. AWS 고객들은 클라우드 위에서 새로운 서비스들을 구축하는 것뿐 아니라, 기존에 운영중인 다양한 업무 지원 시스템을 클라우드로 옮기려 합니다. 이 과정에서 고객은 본인들의 환경을 이해하고, 클라우드로의 전환을 이끌어 줄 도움의 손길을 필요로 합니다. 이러한 고객들의 성공적인 클라우드 여정에 동참하고 싶다면 저희 AWS 솔루션즈 아키텍트 팀에 합류하세요.

Key job responsibilities
You will have a chance to influence architectural decisions to help customers adopt AWS cloud more reliably and securely while at the same time helping the customers realize tangible business value from cloud adoption. Most importantly, as a Trusted Advisor, you will provide customers with technical insight, a technology roadmap, and the right technical choices to transform IT in a rapidly changing environment. Our solutions architects build architectures and provide prescriptive guidance across Infrastructure, Application architecture, DevOps, Networking, Security, Container, RDBMS & NoSQL databases, Analytics, and AI/ML. Actually, he/she doesn't need to know them all very well, but when it comes to the area of expertise in his/her career, he/she should have in-depth knowledge and expertise.
솔루션즈 아키텍트로서 여러분은 고객의 클라우드 여정의 시작부터 중요한 기여를 할 수 있는 기회를 갖게 됩니다. 다양한 산업군의 많은 고객들을 만나 각 고객들의 중요한 기술 및 사업 과제들을 함께 논의하고 고객들이 AWS를 통해 보다 안정적이고 안전하게 기술 및 비지니스 목표들을 달성하는데 기여하게 될 것입니다. 무엇보다 여러분은 믿음직한 조언자로서 고객들에게 기술적 통찰을 제공하고, 서비스 로드맵과 함께 올바른 기술적 선택을 내릴 수 있도록 도움을 제공하게 될 것입니다.
• Work directly with customers to accelerate their business outcomes and recommend best-practice cloud architectures in line with their long-term business needs, going beyond what they say and into what they need and developing new solutions that best match those needs.
• Act as a thought leader in the wider community, playing a key role in educating, sharing best practices, presenting at events, writing white papers and blogs, and running workshops both in Korean and English
• Deeply understand AWS platform and architectural best practices. Especially, develop unique technical capability, be it specialized knowledge in application architecture and DevOps, with a good understanding of Container, AI/ML, and Analytics, which are in high demand.
• As a builder, you’ll shape the direction of our products and services by gathering customer feedback while collaborating with our engineering and service teams.
• You will partner with Sales, Partners, Specialists, Service teams, and other AWS teams to craft highly scalable, flexible, and resilient cloud architectures that address customer business problems and accelerate the adoption of our services for Government, NPO, EdTech, University, and Healthcare industry domains.
• 고객과 협업하여 클라우드 여정을 가속화할 수 있도록 리드합니다. 분명하지 않은 요구사항을 제시 하더라도 실제 원하는 바를 잘 이해하여 장기적 목표 달성에 올바른 방향으로 솔루션을 제시합니다.
• Thought leader 로서 다양한 규모의 내/외부 행사 등에서 직접 만든 기술 자료를 발표하며 솔루션 데모, 기술 블로그, 기술백서, 팟 캐스트 또는 비디오 클립과 같은 기술 컨텐츠를 한국어 및 영어로 만들고 공유합니다.
• AWS 플랫폼과 다양한 모범사례들을 깊이 있게 이해할 뿐 아니라 적어도 하나 이상의 기술 또는 산업 영역에 대한 지식, 경험 등의 전문성을 바탕으로 고객과 AWS 직원들에게 기술적 도움을 제공합니다. 특히 이 포지션은 Application Architecture, DevOps부분의 전문성을 가지고 Container, AI/ML, 그리고 Analytics와 같이 고객 요구가 많은 서비스들과 integration을 지원합니다.
• 고객의 피드백에 기반하여AWS 서비스 팀의 제품 담당자에게 제품/서비스의 발전 방향에 대한 조언을 제공합니다.
• Government, NPO, EdTech, University, and Healthcare 와 같은 공공부분의 고객을 지원하기 위하여 Sales, Partners, Specialists, Service teams 등과 적극적으로 협력 합니다.

A day in the life
Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.
Why AWS?
Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
Inclusive Team Culture
AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do.
Mentorship & Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve.
About the team
Sales, Marketing and Global Services (SMGS)
AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector. The AWS Global Support team interacts with leading companies and believes that world-class support is critical to customer success. AWS Support also partners with a global list of customers that are building mission-critical applications on top of AWS services.

- Strong verbal and written communication skills (Presentation for internal/external events, Whiteboarding)
- Demonstrated ability to adapt to new technologies and learn quickly
- +4 years of hands-on IT experience with knowledge of Infrastructure, Cloud, Security, Container, Database, Application architecture, and integration with AI/ML or Analytics.
- Passion and experience for evangelizing and presenting technical concepts across technical and non-technical audiences and at C-level, including training, workshops, publications
- 행사 발표, 기술 문서 작성 등을 위한 커뮤니케이션 능력
- 빠르게 새로운 지식 및 기술을 습득할 수 있는 능력
- 8년 이상의 IT 분야 실무경험: 대규모 인프라 환경(On-Premise, Cloud, Container기반 등)에 대한 이해와 Security, DB, Application Architecture, 그리고 AI/ML이나 Analytics와 같은 Advanced 서비스와 integration 경험
- 임원진, 개발자 등 다양한 청중을 대상으로 교육, 워크샵, 출판 등 여러 경로를 통한 신기술 전파에 대한 열정과 경험

- Experience working within AI/ML, Analytics (Hadoop, Spark, Data Warehouse), or generative AI applications.
- Experience architecting, migrating, or transforming customer requirements to the cloud.
- Experience in software development, application architecture in Container, DevOps.
- Background in working with the public sector, such as Government biz, Education, and health care.
- Good level of written and spoken English skills.
- 클라우드 기반 아키텍처 설계, 마이그레션 등의 실무 경험
- Container, DevOps 환경에서 Software 개발 또는 Application Architecture 경험
- Analytics, AI/ML 관련 개발 또는 지원 경험
- Gov, NPO, Edutech, Univ, HealthCare 와 같은 공공부문 관련 업무 경험.
- 중급 이상의 영어 구사 능력
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Who are we?

Our mission is to scale intelligence to serve humanity. We’re training and deploying frontier models for developers and enterprises who are building AI systems to power magical experiences like content generation, semantic search, RAG, and agents. We believe that our work is instrumental to the widespread adoption of AI.

We obsess over what we build. Each one of us is responsible for contributing to increasing the capabilities of our models and the value they drive for our customers. We like to work hard and move fast to do what’s best for our customers.

Cohere is a team of researchers, engineers, designers, and more, who are passionate about their craft. Each person is one of the best in the world at what they do. We believe that a diverse range of perspectives is a requirement for building great products.

Join us on our mission and shape the future!

Why this role?

In this role as a Solutions Architect at Cohere, you will play a significant role in growing Cohere’s Public Sector business and have a great deal of autonomy when it comes to technical pre-sales and post-sales.

In order to qualify for this exciting career opportunity, you must have a Security Clearance.

Responsibilities include:

• Developing a deep understanding of customer problems and mapping them to Cohere solutions.
• Working closely with our partners as the trusted technical advisor who owns the technical relationship with our stakeholders.
• Helping to increase the adoption of Cohere products, both internally and externally.
• Gathering valuable insights and feedback from customers to help shape the future of our products.
• Taking a hands-on approach to building customer Proof of Concepts that showcase the business value of our platform.
• Collaborating with stakeholders to understand their business objectives and translating those into technical solutions.
• Taking ownership of the customer narrative, serving as the voice of the customer and acting as a liaison between the customer and our product team.
• Providing guidance on best practices for using Cohere and identifying areas for improvement within the platform.
• Cultivating technical champions within customer organizations to drive adoption and gather feedback to enhance our products.

A typical day at Cohere might include:

• Leading the technical talk track on customer calls.
• Deep dives on customer problems and Cohere technology.
• Designing novel enterprise solutions with bleeding-edge NLP technology.
• Facilitating customer evaluations and PoCs.
• Developing and documenting processes to enable the solutions architect team to scale effectively within Cohere.
• Collaborating with the Product and Engineering teams to ensure our offering matches the customers’ needs.
• Working closely with our partners to develop a strategy for enabling and accelerating their customers.

This career opportunity is a good match for you if you have:

• Must have: Security Clearance
• 5+ years of public sector customer-facing technical pre/post sales Solutions Architect (or similar) experience.
• 2+ years architecting or deploying NLP/AI/LLM Solutions.
• A passion for Generative AI, and an understanding of strengths and weaknesses of Generative LLM's and AI technologies.
• Comfortable working with Python and Jupyter Notebooks.
• Excellent communication skills - you can toggle seamlessly between presenting to CEOs and getting in the weeds or white boarding with technical audiences.
• High tolerance for ambiguity.
• You can identify and implement high-impact processes in unstructured environments.
• Preferred: Experience managing Kubernetes clusters
• Preferred: Experience with networking (firewalls, DNS, cert management, etc)
• Preferred: Familiarity with authentication protocols/frameworks (SAML, OAuth, etc)

If some of the above doesn’t line up perfectly with your experience, we still encourage you to apply! If you want to work really hard on a glorious mission with teammates that want the same thing, Cohere is the place for you.

We value and celebrate diversity and strive to create an inclusive work environment for all. We welcome applicants from all backgrounds and are committed to providing equal opportunities. Should you require any accommodations during the recruitment process, please submit an Accommodations Request Form , and we will work together to meet your needs.

Full-Time Employees at Cohere enjoy these Perks:

• An open and inclusive culture and work environment.
• Work closely with a team on the cutting edge of AI research.
• Weekly lunch stipend, in-office lunches & snacks.
• Full health and dental benefits, including a separate budget to take care of your mental health.
• 100% Parental Leave top-up for 6 months for employees based in Canada, the US, and the UK.
• Personal enrichment benefits towards arts and culture, fitness and well-being, quality time, and workspace improvement.
• Remote-flexible, offices in Toronto, New York, San Francisco, and London and co-working stipend.
• 6 weeks of vacation.

Note: This post is co-authored by both Cohere humans and Cohere technology.