1,973 Relationship Management jobs in the United States
Customer Relationship Manager
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Job Opportunity: Customer Relationship Manager
Are you passionate about building strong, personal connections and being a trusted advocate for others? Do you thrive on ensuring that customers feel valued, understood, and supported, especially in challenging situations? If so, we invite you to join our team as a Customer Relationship Manager .
Key Responsibilities:
- Build and Nurture Relationships : Establish deep, trusting relationships with our customers by understanding their needs, preferences, and challenges. Be their go-to person, ensuring they feel heard, valued, and supported at every touchpoint. Assist in the onboarding of new and existing client relationship’s locations.
- Personalized Customer Care : Handle all personal interactions with professionalism, empathy, and a customer-first attitude. Provide tailored solutions that align with their unique requirements.
- Advocacy and Problem Solving : Act as the customer’s best advocate, especially during challenging situations. Navigate complexities with a focus on delivering peace of mind and ensuring their satisfaction.
- High-Level Customer Engagement : Manage the needs of our most valued customers with the utmost attention to detail. Ensure their experience with our company exceeds expectations and fosters long-term loyalty.
- Strategic Relationship Growth : Develop strategies to deepen customer relationships, ensuring our services align with their evolving needs, and contributing to their overall success and satisfaction.
What We’re Looking For:
- Empathy and Communication Skills : Ability to understand and articulate customer needs, with a natural talent for building trust and rapport.
- Problem-Solving Mindset : Strong critical thinking skills, with the ability to remain calm and solution-oriented under pressure.
- Customer-Centric Focus : A passion for putting customers first, with a commitment to delivering exceptional service at every interaction.
- Experience in Customer Relationship Management : Experience is a plus, but a trainable mindset that carries the desired skills and traits listed above is also acceptable.
Expected Work Hours:
This position requires a commitment to being available when our customers need you most. The standard work hours are Monday to Friday, 8:00 AM to 5:00 PM . However, because customer needs don’t always fit neatly into business hours, there is an expectation that you may occasionally be contacted after hours for urgent matters.
Compensation Plan:
We offer a competitive compensation package that includes:
- Annual Salary : A base salary that reflects your experience and contributions.
- Monthly Commission : Additional earnings based on customer sales and growth.
- Earning Potential : With both base salary and commissions combined, the expected earning potential for this role is approximately $70,000 per year .
Benefits:
- Health Care : Comprehensive health care coverage.
- Dental Plan : Access to a full dental plan.
- Vacation : Paid vacation time to recharge and relax.
- Paid Time Off (PTO) : Flexible PTO for personal days, sick days, and more.
Why Join Us?
At EPS, we believe that our customers are our most asset. As a Customer Relationship Manager, you’ll play a pivotal role in ensuring they feel secure, supported, and confident in their decision to partner with us. We offer a collaborative work environment, opportunities for growth, and the chance to make a meaningful impact in the lives of our customers.
If you’re ready to make a difference and build lasting relationships, we’d love to hear from you.
Apply Today!
Requirements:
Available Monday - Friday
Reliable transportation
Clean criminal screen
Clean drug screen
Company DescriptionEmergency Plumbing & HVAC-Refrigeration, in business for almost 40 years, is one of the largest commercial service plumbing providers in North Texas. While offering big company benefits and career pathing, EPS, is proud to operate like a big family with many of our employees celebrating 10, 20, or even 35 years of employment at EPS along with many promotions. Based in downtown Denton, easy walking distance to just about any break or lunch destination, EPS ensures it provides a warm, inviting, easily commutable workplace for its people.
A lot of organizations talk about their people, at EPS we are about our people, they drive everything we do and we learned early on that if we invest in our people our clients and partners will thrive. We hire people not for the job they are interviewing for but for the job they can get promoted into. If you are looking for an organization that invests in its people, in their careers, treats them as if they were family, and desires to make a difference in their community, Emergency Plumbing Service is for you and your talents
Emergency Plumbing & HVAC-Refrigeration, in business for almost 40 years, is one of the largest commercial service plumbing providers in North Texas. While offering big company benefits and career pathing, EPS, is proud to operate like a big family with many of our employees celebrating 10, 20, or even 35 years of employment at EPS along with many promotions. Based in downtown Denton, easy walking distance to just about any break or lunch destination, EPS ensures it provides a warm, inviting, easily commutable workplace for its people.
A lot of organizations talk about their people, at EPS we are about our people, they drive everything we do and we learned early on that if we invest in our people our clients and partners will thrive. We hire people not for the job they are interviewing for but for the job they can get promoted into. If you are looking for an organization that invests in its people, in their careers, treats them as if they were family, and desires to make a difference in their community, Emergency Plumbing Service is for you and your talents
Customer Relationship Manager
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Priority 1 Plumbing & Drain Services/Clear Choice Water Treatment has an immediate opening for a Customer Relationship Manager. The person who fills this important role in our company will serve as our first contact with new customers and a familiar person for returning clients. In this position you will support Team Members to deliver exceptional service to our customers.
Responsibilities for this position include:
- Handle incoming customer phone calls and schedule appointments – delivering an exceptional customer experience
- Interface with the technicians regarding jobs, follow-ups and support
- Weekly status reporting,
Customer Relationship Manager
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Be yourself at Protolabs
Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification. We are an equal opportunity employer, and we are committed to building a diverse team that feels they are valued in the workplace. So do you feel you do not meet every single requirement but still intrigued? We encourage you to still apply! You can help make our company even better. We do not discriminate based on race, color, national origin, sexual orientation, gender, age, mental or physical ability, or any way you represent yourself. We strongly believe diversity makes for more successful teams.
Why Protolabs?
We are the leaders in digital manufacturing. We hire doers, makers, and creative thinkers who tackle our roles with an entrepreneurial spirit. Our culture is centered around meaningful work that brings new and innovative products to market at unprecedented speeds. We are a diverse team that comes from all walks of life and take pride in our team who is smart, genuine, humble, and passionate about what we do. It’s our people who fuel our creativity and make our culture feel like home.
Join our team as a Customer Relationship Manager!
This is a hybrid role being onsite in Maple Plain, MN on Tuesday, Wednesday, and Thursday.
The Customer Relationship Manager (CRM) is responsible for enhancing and fostering customer relationships and experience by owning the health, retention and growth of accounts post-sale. advocacy, and revenue. The CRM has a strategic focus while identifying actions and directions that support all customers and aligning processes to support the customer experience throughout the lifecycle. The CRM will also take a leadership role in aligning Protolabs’ processes with customer needs, identify and address any gaps, while mitigating risk to ensure success throughout the entire customer relationship lifecycle. This role will serve as a bridge for servicing and supporting the interaction of customer orders with all impacted parties and will be expected to be adept at project managing, problem solving, coordination of resources (internal and external), and protecting and promoting the Protolabs brands.
What you'll do:- Onboard and enable customers on our digital platforms, aligning manufacturing best practices, supporting customer requirements, and providing guidance or knowledge expertise to meet needs
- Manages cross-functional relationships, ensuring a consistent and coordinated customer experience
- Supports customer through the order lifecycle including program managing
Member of Relationship Management - Protocols
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At Anchorage Digital, we are building the world’s most advanced digital asset platform for institutions to participate in crypto.
Anchorage Digital is a crypto platform that enables institutions to participate in digital assets through custody, staking, trading, governance, settlement, and the industry's leading security infrastructure. Home to Anchorage Digital
Client Success Manager - Relationship Management
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Salary: 85,000-95,000 base
Position Overview:
As a Client Success Manager,you'll be responsible for building and maintaining strong relationships with clients, understanding needs, and helping to maximize the utilization of Sage Intacct software solutions. Through inbound resolution, targeted outreach, and annual client business reviews, you will be responsible for offering strategic advice to meet organizational client goals and ensuring best-in-class client experiences.
This role requires exceptional communication and writing skills, sales acumen, and technical knowledge of Sage Intacct.
Responsibilities:
- Cultivate strategic relationships to understand evolving needs and identify opportunities for growth
- Ensure smooth transition from implementation to post-live status
- Prepare and deliver comprehensive annual/quarterly business reviews for clients
- Conduct regular cadence check-ins across an established book of business (+100 clients)
- Manage inbound client requests, including de-escalation needs, questions related to integration opportunities, third-party software solutions, and Accordants proprietary software solutions and serve as a liaison across departments for resolution
- Identify potential upsell leads and work closely with sales team to ensure correct solution is in place for client needs
Skills Required:
- 3+ yrs Client Experience / Success / Customer Service background with a proven track record in both sales and client retention
- 2+ years experience with Sage Intacct
- 1+ yr of Experience Managing a large book of business (100+ clients)
- Ability to navigate complex or escalated client relationships
- Ability to multi-task with strong prioritization skills
- Exceptional communication skills (verbal and written) to multiple levels of organizations, inclusive of C-suite
- Ability to navigate ambiguity and build upon current processes to maximize efficiency
Additional Preferred Skills
- Previous experience with client metrics such as NPS, CSAT, and Voice of the Customer Data, and Client Health Scores
- Knowledge of the construction industry
- Proficiency in Salesforce
- 1+ yr Software / SaaS experience in a sales-focused role
- Previous experience with Project Management tools
Always Choose Exceptional | Lead with Integrity | Embody Respect and Care Deeply | Embrace Change and Innovation
Note: Candidates must be authorized to work in the US or Canada; we cannot provide sponsorship at this time.
Business Development
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Benefits:
- Bonus based on performance
- Company car
- Competitive salary
- Opportunity for advancement
- Paid time off
About Us: Paul Davis Restoration is a leading provider of emergency restoration and reconstruction services for residential and commercial properties. With a commitment to exceptional customer service and quality workmanship, we help clients navigate the challenges of property damage and restore their properties to pre-loss condition. We are seeking a dynamic and results-driven Business Development/Technical Sales Representative to join our team and drive growth across our market.
Position Overview: As the Business Development/Technical Sales Representative, you will play a critical role in expanding our client base, building strong relationships, and driving revenue growth. You will identify new business opportunities, cultivate partnerships, and develop strategies to enhance our market presence. This role requires a strategic thinker with strong sales and networking skills and a passion for delivering outstanding results.
Key Responsibilities:
- Develop and execute business development strategies to drive revenue growth and expand market share.
- Identify and pursue new business opportunities through networking, industry events, and market research.
- Build and maintain strong relationships with key clients, partners, and industry stakeholders.
- Collaborate with the marketing team to create and implement targeted campaigns and promotional activities.
- Conduct market analysis to identify trends, opportunities, and competitive landscape.
- Prepare and deliver compelling presentations and proposals to potential clients.
- Monitor and report on sales performance, market conditions, and competitive activities.
- Work closely with the operations and project management teams to ensure seamless client onboarding and satisfaction.
- Proven experience in business development, sales, or a related role, preferably in the restoration or construction industry.
- Strong understanding of sales principles and techniques, with a track record of meeting or exceeding targets.
- Excellent communication, negotiation, and presentation skills.
- Ability to build and maintain relationships with clients, partners, and internal teams.
- Highly motivated, proactive, and results-oriented.
- Proficient in Microsoft Office Suite and CRM software.
- Competitive salary and performance-based incentives.
- Comprehensive benefits package including health, dental, and vision insurance.
- Opportunities for professional growth and career advancement.
- Supportive and collaborative work environment.
- A chance to make a meaningful impact in a leading restoration company.
Customer Relationship Service Representative
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Requisition Title: Customer Relationship Service Representative (04808)
US-NC-AshevilleDescription
The Customer Relationship Service Representative in Asheville, NC provides support for the Client and experiences the satisfaction of being part of a unique culture. You will also provide customized, easy, effortless experiences to some of the most beloved automobile brands in the world. We support luxury customers by creating relationships based on understanding customer needs, concerns, lifestyles, and preferences. In this role, team members are empowered to make decisions and think creatively - whatever is needed to drive customer loyalty.
During a Typical Day, You’ll
· Own the customer experience from the very beginning to the end - build rapport and anticipate needs through authentic connection and curiosity with customers.
· Promptly process and answer/resolve customer inquiries, concerns, or technical questions, determine the appropriate actions based upon job aids, research, and existing desktop solution tools, and take the appropriate action with utmost priority, speed, and accuracy to ensure service level metrics are achieved and excellent service is provided.
· Understand the use of technology, scripts, and product knowledge. Actively listens to the customer, providing answers, while controlling the call to lead the customer in an efficient, professional manner.
· Provide recommendations to leadership regarding the resolution of recurring problems. Assist in the formulation of problem-solving techniques for newly discovered issues.
· Maintain exceptional product knowledge as it relates to technical support. Remains knowledgeable of product and service offerings, current industry products, and technologies.
· Partner with other vendors as necessary for troubleshooting and resolution.
· Research and resolve billing or
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Business Development
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Benefits:
- Bonus based on performance
- Company parties
- Competitive salary
- Dental insurance
- Flexible schedule
- Health insurance
- Paid time off
- Vision insurance
We are seeking a dynamic and results-driven Business Development Representative to contribute towards the growth and expansion of our home health agency. The ideal candidate will have a proven track record in healthcare business development, networking, and strategic planning skills. This role will be responsible for driving referrals, establishing and maintaining relationships with healthcare professionals, and identifying new market opportunities to expand the agencys footprint.
Key Responsibilities:
- Build and maintain strong relationships with key referral sources, including hospitals, physicians, skilled nursing facilities, rehabilitation centers, and other healthcare providers.
- Identify and pursue new business opportunities and partnerships to drive agency growth.
- Analyze market trends, competitor activity, and community needs to inform business strategies and marketing efforts.
- Collaborate with internal teams, including clinical staff and operations, to ensure alignment with business goals and patient care quality.
- Represent the agency at networking events, industry conferences, and community outreach initiatives.
- Bachelor's degree in Business, Marketing, Healthcare Administration, or a related field preferred
- Minimum of 3 years of experience in healthcare business development, with a strong preference for home health, hospice, or related sectors.
- Proven track record of developing successful business development strategies and driving significant referral growth.
- Strong knowledge of the healthcare industry, particularly home health regulations and payer sources.
- Excellent networking, communication, and negotiation skills.
- Ability to think strategically and lead business initiatives while managing day-to-day operations.
- Experience in managing a team and driving performance in a fast-paced environment.
- Ability to travel within the service area as needed.
- Competitive salary with performance-based incentives.
- Health, dental, and vision insurance.
- Paid time off (PTO) and holidays.
- Mileage reimbursement.
- Professional development opportunities and continuing education.
- Supportive and collaborative work environment.
Assisted Home Health is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Customer Relationship Associate - Hybrid
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HIRING NOW – FINANCIAL CUSTOMER SERVICE – HYBRID POSITION
Our Client, a world-renowned leader in investment management, is seeking motivated talents with Customer Service skills and passion for the financial industry.
Join us and become part of an organization where your talents will be recognized, your potential will be nurtured, and your career will flourish. Make an impact that matters.
Apply now and embark on a journey of growth, fulfillment, and excellence in client relations!
Location : ***Hybrid model (3 days in office, 2 days remote).
Scottsdale, AZ
Shift:
M-F, availability to work between 8:30AM - 6PM.
Pay Rate:
$23/hour
What you will be doing:
· Provides exceptional client service by taking inbound calls and serving as initial point of contact for clients, responding to client requests, resolving general
Relationship Management Associate
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Location: On site at location listed in job posting.
Summary
Under general supervision, this position provides a variety of full service banking operations for high net worth clients that are simple to moderately complex following strict departmental standards and guidelines.
Responsibilities
- Assists Private Client Services RM's in providing financial services to qualified Private Clients as well as relationship management duties. Works under close supervision with focus on developing sales skills and knowledge. Will manage smaller client accounts as primary point of contact.
- Acts as a primary point of contact for sales and service to some existing clients, supporting Private Client Services in growing markets, with a particular emphasis on serving consumer clients early in their wealth cycle. Answers client inquiries about