832 User Research jobs in the United States

Job Description

C&C Market Research is a national market research company with 32 offices located in shopping malls across the country. Our facilities are used by clients for data collection, product testing, and advertising development . Customers are compensated for providing their honest feedback on new products and ideas, helping shape the future of brands.

Position Overview – Facility Manager Track
Responsibilities include:

• Overseeing and managing all projects (qualitative & quantitative) booked into the location
• Ensuring on-time project execution and meeting client needs
• Leading, hiring, and motivating office staff
• Conducting project and staff briefings
• Managing budgets, controlling costs, and maintaining inventory

What We’re Looking For

• Self-starter with strong organizational and multitasking abilities
• Positive attitude and ability to perform well under pressure
• Strong customer service skills
• Basic financial and budgetary understanding
• Computer proficiency (Microsoft Outlook, Word, Excel)
• Prior managerial/supervisory experience is a plus but not required
• Market Research experience is a major plus

C&C Market Research has over 30 years of marketing research experience specializing in data collection. From pencil and paper surveys to customized online surveys, we have conducted all types of research. All C&C personnel are thoroughly trained on proper data and study handling for computer studies. We are professional, courteous and we hope you join our team!

C&C Market Research has over 30 years of marketing research experience specializing in data collection. From pencil and paper surveys to customized online surveys, we have conducted all types of research. All C&C personnel are thoroughly trained on proper data and study handling for computer studies. We are professional, courteous and we hope you join our team!

Job Description

We are seeking a dynamic and organized Market Research Recruiter/Analyst to help us efficiently recruit participants for focus groups, interviews, online surveys, and other research initiatives. This is an entry-level role with plenty of opportunities to learn and grow in the field of market research. If you enjoy connecting with people, building relationships quickly, and are excited to dive into the world of market research, this role is for you! You’ll manage the entire recruitment process while supporting marketing efforts to expand our participant database. You must be a great listener, able to assess quickly if participants are the right fit for our studies.

• Job Title: Market Research Recruiter/Analyst
• Start Date: Immediate
• Main Office Location: Evanston, IL.
• Qualifications: Bachelor’s degree in relevant fields (Psychology, Market Research, Marketing, Economics, Sociology, Business, Design, Anthropology). Experience in User Experience, Innovation, Design Thinking, or Customer Experience is a plus.
• Benefits: Competitive salary based on experience ($37K-$42K), hybrid work model (office presence once a month) , 401K employer matching program, Healthcare stipend, 15 PTO days and performance-based bonus.

Recruiting responsibilities:

• Assist in the quote process for project proposals.
• Gather recruitment specifications from clients/researchers.
• Identify and source candidates via social media (LinkedIn, Meta, etc.) and outreach tools. 
• Assist in programming, testing, fielding, and monitoring online pre-screeners.
• Contact and screen participants through text, phone, email, or online surveys.
• Manage participant logistics, collecting and consolidating necessary information.
• Schedule research sessions and provide clients with accurate, up-to-date information.
• Ensure research participation agreements are signed and incentives are delivered.
• Monitor and control recruiting expenses to stay within budget estimates.
• Generate post-project reports comparing estimated vs. actual time spent.
• Maintain clear communication with clients and research teams on recruiting efforts.
• Manage, maintain, and optimize the panel database system (currently hosted on HubSpot).
• Support business development and enhance sales skills.
• Contribute to process and service improvements with ideas and suggestions.
• Assist with additional research, logistical, and administrative tasks as needed.

Additional Responsibilities:

• Engage with current and potential clients to explore opportunities for partnerships.
• Support company social media activities (LinkedIn, X, Meta) by managing posts, interactions, and press releases.
• Assist with company operations, including recruiting and research efforts.
• Maintain an organized and efficient office environment.
• Provide exceptional customer service to clients, contractors, partners, and colleagues.
• Address urgent issues and unexpected requests promptly.
• Uphold strict confidentiality and discretion at all times.
• Contribute ideas for improving processes and services.
• Perform additional duties as needed.

Skills We're Seeking:

• Exceptional organizational skills with strong attention to detail.
• Proficiency in using collaborative online tools for documents and spreadsheets.
• Commitment to delivering excellent customer service.
• Ability to thrive in a fast-paced, dynamic environment, adapting to last-minute changes.
• Experience with scheduling and calendar management tools.
• Strong ability to prioritize multiple tasks effectively.
• Ability to work independently with minimal supervision.
• Proactive, self-directed, and receptive to feedback.
• Strong work ethic and reliability.
• Experience in research participant recruiting is a plus.
• Must have legal authorization to work in the U.S.

We’re excited to find the right person to thrive in our entrepreneurial environment. We’re looking for a self-starter with a “go-getter” attitude who can take ownership of our recruiting projects and contribute to building the brand of our research participant recruiting company.

Job Description

We are seeking a dynamic and organized Market Research Recruiter/Analyst to help us efficiently recruit participants for focus groups, interviews, online surveys, and other research initiatives. This is an entry-level role with plenty of opportunities to learn and grow in the field of market research. If you enjoy connecting with people, building relationships quickly, and are excited to dive into the world of market research, this role is for you! You’ll manage the entire recruitment process while supporting marketing efforts to expand our participant database. You must be a great listener, able to assess quickly if participants are the right fit for our studies.

• Job Title: Market Research Recruiter/Analyst
• Start Date: Immediate
• Main Office Location: Evanston, IL.
• Qualifications: Bachelor’s degree in relevant fields (Psychology, Market Research, Marketing, Economics, Sociology, Business, Design, Anthropology). Experience in User Experience, Innovation, Design Thinking, or Customer Experience is a plus.
• Benefits: Competitive salary based on experience ($37K-$42K), hybrid work model (office presence once a month) , 401K employer matching program, Healthcare stipend, 15 PTO days and performance-based bonus.

Recruiting responsibilities:

• Assist in the quote process for project proposals.
• Gather recruitment specifications from clients/researchers.
• Identify and source candidates via social media (LinkedIn, Meta, etc.) and outreach tools. 
• Assist in programming, testing, fielding, and monitoring online pre-screeners.
• Contact and screen participants through text, phone, email, or online surveys.
• Manage participant logistics, collecting and consolidating necessary information.
• Schedule research sessions and provide clients with accurate, up-to-date information.
• Ensure research participation agreements are signed and incentives are delivered.
• Monitor and control recruiting expenses to stay within budget estimates.
• Generate post-project reports comparing estimated vs. actual time spent.
• Maintain clear communication with clients and research teams on recruiting efforts.
• Manage, maintain, and optimize the panel database system (currently hosted on HubSpot).
• Support business development and enhance sales skills.
• Contribute to process and service improvements with ideas and suggestions.
• Assist with additional research, logistical, and administrative tasks as needed.

Additional Responsibilities:

• Engage with current and potential clients to explore opportunities for partnerships.
• Support company social media activities (LinkedIn, X, Meta) by managing posts, interactions, and press releases.
• Assist with company operations, including recruiting and research efforts.
• Maintain an organized and efficient office environment.
• Provide exceptional customer service to clients, contractors, partners, and colleagues.
• Address urgent issues and unexpected requests promptly.
• Uphold strict confidentiality and discretion at all times.
• Contribute ideas for improving processes and services.
• Perform additional duties as needed.

Skills We're Seeking:

• Exceptional organizational skills with strong attention to detail.
• Proficiency in using collaborative online tools for documents and spreadsheets.
• Commitment to delivering excellent customer service.
• Ability to thrive in a fast-paced, dynamic environment, adapting to last-minute changes.
• Experience with scheduling and calendar management tools.
• Strong ability to prioritize multiple tasks effectively.
• Ability to work independently with minimal supervision.
• Proactive, self-directed, and receptive to feedback.
• Strong work ethic and reliability.
• Experience in research participant recruiting is a plus.
• Must have legal authorization to work in the U.S.

We’re excited to find the right person to thrive in our entrepreneurial environment. We’re looking for a self-starter with a “go-getter” attitude who can take ownership of our recruiting projects and contribute to building the brand of our research participant recruiting company.

Job Description

Description:

OPEN MINDS is a growing market intelligence firm focused on helping those who serve complex consumers in the health and human services industry, and we are looking to add market researchers to our team.

The ideal candidate will possess a natural curiosity and exceptional organizational skills, proficiency with computer applications, and demonstrate superior written and verbal communication.

Key responsibilities for these positions include:

• Conduct research (web, email, and telephone) to support the client projects for OPEN MINDS corporate databases
• Draft correspondence (emails) as directed to obtain market research data
• Complete follow-up calls as standard validation process for client projects
• Complete follow-up calls to complete corporate surveys
• Maintain the master database, accurately entering new records and updating current record systems

These positions:

• Work out of our office located in Gettysburg, PA
• Are full-time, salaried positions with growth potential
• Include full benefits (medical, dental, and vision)
• Are available for participation in a comprehensive 401(k) program

The ideal candidate will have:

• Proficiency and experience with Microsoft Office Suite (Word, Excel, PowerPoint)
• Outgoing interpersonal skills, with the ability to interact with a variety of people across all areas of the organization and within current and prospective customer organizations
• The ability to work as part of a team, and independently while managing multiple tasks with competing deadlines
• Ability to stand and sit for long periods of time
• Possess general web research skills and ability to enter information into a master database following provided instructions
• Ability to prioritize and multitask
• Excellent written and verbal communication skills
• Strong attention to detail and strong organizational skills
• College degree preferred but not required

OPEN MINDS is the premier consultation and advisory firm for health and human service organizations serving consumers with chronic conditions. For over 35 years, our national team has provided unparalleled consultation, technical assistance, and marketing support based on our core management competencies for optimal performance. Our practice expertise areas include strategy, technology, data, marketing, and innovation. For more information, visit our website at

OPEN MINDS is the premier consultation and advisory firm for health and human service organizations serving consumers with chronic conditions. For over 35 years, our national team has provided unparalleled consultation, technical assistance, and marketing support based on our core management competencies for optimal performance. Our practice expertise areas include strategy, technology, data, marketing, and innovation. For more information, visit our website at

Job Description

We are seeking a Market Research & Analysis Coordinator to join our team! You will be responsible for gathering and analyzing key market information, as well as identifying areas of improvement to increase company revenue and brand.

Responsibilities:

• Conduct market research to determine potential of products and services
• Perform analysis of market strengths, weaknesses, opportunities and threats
• Development and implement innovative marketing campaigns
• Translate complex data into simple graphs and text
• Compile and present data for other departments

Qualifications:

• Previous experience in market research or other related fields
• Familiarity with quantitative and qualitative data collection
• Strong analytical and critical thinking skills
• Strong communication and presentation skills
• Ability to work well in teams

Consulting & Estimating LLC is a professional service company specializing in construction consulting, project estimating, and bid preparation support for contractors, subcontractors, and property owners. We help clients improve profitability and project planning through accurate cost estimating, scheduling assistance, and practical consulting strategies aligned with field realities.

Consulting & Estimating LLC is a professional service company specializing in construction consulting, project estimating, and bid preparation support for contractors, subcontractors, and property owners. We help clients improve profitability and project planning through accurate cost estimating, scheduling assistance, and practical consulting strategies aligned with field realities.

Job Description

Hi there! We're WebFX, a full-service digital marketing agency based in the US. We've been 9x named the Best Place To Work in Pennsylvania, and we'd love to meet you! We are a fast-growing company that has doubled in size over the past 5 years, with talented team members now based around the globe (and representing 18+ different countries!). While we are growing at a rapid rate, we are committed to growing strategically and sustainably, and that starts with growing our team of the #BestCoworkers - that’s where you come in!

We're looking for people to join our mission to provide world-class digital marketing solutions to mid-size businesses around the world. We are passionate about what we do, we’re committed to driving business growth for our clients, and we’re on the hunt for people just like you, who take pride in their work and want to be part of a company that does too.

You Might Be a Great Fit For This Position if You Have…

A Bachelor’s Degree

Successful FXers in this role have majored in Marketing, Advertising, Business, Journalism, Communications, Information Systems, Statistics, and beyond 

GPA above 3.4

Related Skills and Experiences

Minimum of 1 year experience in a marketing, Market Research or Business Analyst role

Outstanding customer service skills, in any industry

Experience at a marketing/advertising agency

Demonstrated ability to interpret business analytics

Strong skills in data analysis

General knowledge of SEO

General knowledge of Google Ads and Google Analytics

General knowledge of HTML

Any of these Signature FXer Traits!

You have an interest in the web and stay up-to-date on new and developing technologies

You are a professional, dependable, and independent worker with a strong work ethic

You’re self-motivated, thrive on challenges, and enjoy getting things done

You have an eye for detail and dedication to high-quality work

You have an exceptional level of follow-through

You are a proactive, creative problem-solver who faces challenges with a can-do mindset

You possess excellent time/project management skills

You have solid analytical skills and a knack for making data-driven decisions

You work with a sense of urgency and can consistently meet deadlines

You are an outstanding communicator and possess strong interpersonal skills

You are a lifelong learner who loves to grow and stretch outside of your comfort zone, and are always looking to improve your skills

If any of these sound like you, then we want to hear from you! We are committed to growing 1% better everyday, and we believe working at WebFX could quite possibly make your life 1(00)% better - after all, you would be surrounded by the #BestCoworkersinPA!

In This Role, You’ll Get To…

-Work directly with a portfolio of clients as their direct point of contact at WebFX, educating them through clear communication, and helping them achieve their goals

-Work to maintain our world-class client retention rate by developing and fostering long-lasting client relationships

-Gather and analyze performance data (in Google Analytics and RevenueCloudFX), and prepare monthly digital marketing campaign and ROI reports

-Perform research to ensure client success - think keyword research, competitor analysis, industry trend forecasting, and everything in between

-Interpret web analytics, demographic data, market research, and buyer behaviors, and generate and execute strategies as they relate to findings

-Optimize client websites for search engines (on-page SEO)

-Create and manage all aspects of SEO and PPC campaigns

-'Get your hands dirty’ and get into the backend of client websites to correct errors and technical issues and implement content

- Direct the design of web pages and other content ensuring all web functionality is operating properly and all content is up-to-date

A Typical ‘Day in the Life’ Might Consist of:

5% analyzing clients’ competitors and making appropriate recommendations

5% creating reports for client campaigns

10% working in the backend of websites/fixing technical issues/implementing content

15% analyzing data and identifying deliverables

25% executing on SEO and PPC strategies with regular optimization

40% communicating with clients

100% pursuing your own personal best while delivering real-world impact for our clients!

Note: The Market Research Analyst is a client-facing position

What You’ll Get From Us!

Opportunities to Learn and Train With Our Team!

-Our “Bootcamp” training program will be provided for new FXers to learn, grow and develop both in and out of the office in the specific hard skills necessary to be successful in their position

-World-class on-the-job training from the experts (think Sr. Marketers, not the HR team) as well as opportunities for ongoing personal learning and development

-On-site, state-of-the-art training amenities to facilitate departmental trainings, industry-related updates, and monthly Lunch-and-Learns.

A Place to Grow Your Career

WebFX grew 250%+ over the past 3 years, and we promote almost exclusively internally. Merit-based promotional opportunities are abundant for new FXers who meet or exceed position performance metrics.

In-Person Experience Alongside Our Team of Industry Experts

This position is based fully in-office at our riverside campus in Harrisburg, PA, with opportunities for this to evolve as Fxers advance in their career tenure.

Potential promotional path for Market Research Analyst:

Digital Marketing Consultant

Lead Internet Marketing Consultant

Sr. Internet Marketing Consultant

Compensation

Negotiable

Why Choose WebFX?

- We've been named the Best Place To Work in Pennsylvania 9 times uD83CuDF89

- We have offices in Guatemala, South Africa, St. Petersburg FL, Ft. Myers FL, Lancaster, and York, PA! AND we're continuing to grow! uD83CuDF31uD83DuDCC8

- Entry-level roles - over 90% of our openings are open to brand new college grads! uD83CuDF93 

- Flexible Schedule (start your day between 8 and 10 am - when you do your best work!)

- Love animals? Cool, so do we! That's why we have a Pet Friendly Office uD83DuDC36

- Profit Sharing uD83DuDCB0 

- Need that caffeine fix? On-site cappuccino machine, Little Amps Coffee Bar (with a barista!) & Tea Bar

- Looking for a little extra workday fuel? Enjoy surprise catered breakfasts, lunches, mid-day snacks, and more!

- On-site Yoga sessions

- On-site Fitness Center uD83CuDFCB️️ ️

- 150% Company Match Of Personal Charity Donations

- Our #FXBuilds program is set to positively impact 10,000 people around the world by 2024 - and every individual FXer’s work directly contributes! uD83CuDF0D

- Supplemental Insurance

- 100% Company Match 401K (up to 4%) uD83DuDCB0 

- Generous Paid Time Off uD83CuDFD6

- Employee Wellness Program, including a free FitBit and fitness challenges uD83DuDC5F

- Love to learn? You sound like an FXer! FXLearns Library with hundreds of personal and professional growth books with incentive program to boot uD83DuDCDA

- Humanitarian Trips ️

- Health/Vision/Dental Coverage

- New Parent Support uD83DuDC76uD83CuDFFFuD83DuDC76

- Dressing up everyday not for you? We get it! Enjoy our Casual Dress Code

- Home Buyer Program uD83CuDFE1

- Personal Desk Fund uD83DuDCB0 

- Green Commute Benefits

- Pawternity Leave uD83DuDC31

- Merit-based promotions (we promote from within, you will move up and grow here!)

-The opportunity to be part of a passionate, driven team where we pride ourselves on delivering high-quality work that makes a real-world impact for our clients

Check out our culture on social media:

Instagram

Twitter

Facebook

*You don't need to apply more than once even if you're interested in multiple positions - you can simply let us know! We consider all open roles when reviewing resumes and applications!

We have a multi-step interview process, where we focus on giving both our candidates, and ourselves, opportunities to get to know each other a bit better. While our process may be more thorough and perhaps longer than other interview processes that you've been a part of, our goal is to work together with our candidates to find a mutually beneficial fit, where a candidate is a great addition to the FXFamily, and WebFX is the right fit for their career goals. Interested in joining the FXFamily? You should definitely apply now!

WebFX is an Equal Opportunity Employer, committed to providing and fostering an inclusive environment where all people, including women, minorities, LGBTQ+ and other underrepresented groups are supported, respected, and encouraged to excel within STEM careers. Our goal as an organization is to empower our team to achieve their personal best, bring people together, and provide equal opportunity to do so regardless of race, age, gender, sexual orientation, religion, physical ability or disability, or political affiliation. You can learn more on our website here!

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Job Description

Benefits:

• 401(k)
• 401(k) matching
• Bonus based on performance
• Company parties
• Dental insurance
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• Vision insurance

• Job Title: Market Research Recruiter/Analyst
• Start Date: Immediate
• Main Office Location: Evanston, IL.
• Qualifications: Bachelors degree in relevant fields (Psychology, Market Research, Marketing, Economics, Sociology, Business, Design, Anthropology). Experience in User Experience, Innovation, Design Thinking, or Customer Experience is a plus.
• Benefits: Competitive salary based on experience ($37K-$42K), hybrid work model (office presence once a month) , 401K employer matching program, Healthcare stipend, 15 PTO days and performance-based bonus.

• Assist in the quote process for project proposals.
• Gather recruitment specifications from clients/researchers.
• Identify and source candidates via social media (LinkedIn, Meta, etc.) and outreach tools.
• Assist in programming, testing, fielding, and monitoring online pre-screeners.
• Contact and screen participants through text, phone, email, or online surveys.
• Manage participant logistics, collecting and consolidating necessary information.
• Schedule research sessions and provide clients with accurate, up-to-date information.
• Ensure research participation agreements are signed and incentives are delivered.
• Monitor and control recruiting expenses to stay within budget estimates.
• Generate post-project reports comparing estimated vs. actual time spent.
• Maintain clear communication with clients and research teams on recruiting efforts.
• Manage, maintain, and optimize the panel database system (currently hosted on HubSpot).
• Support business development and enhance sales skills.
• Contribute to process and service improvements with ideas and suggestions.
• Assist with additional research, logistical, and administrative tasks as needed.

• Engage with current and potential clients to explore opportunities for partnerships.
• Support company social media activities (LinkedIn, X, Meta) by managing posts, interactions, and press releases.
• Assist with company operations, including recruiting and research efforts.
• Maintain an organized and efficient office environment.
• Provide exceptional customer service to clients, contractors, partners, and colleagues.
• Address urgent issues and unexpected requests promptly.
• Uphold strict confidentiality and discretion at all times.
• Contribute ideas for improving processes and services.
• Perform additional duties as needed.

• Exceptional organizational skills with strong attention to detail.
• Proficiency in using collaborative online tools for documents and spreadsheets.
• Commitment to delivering excellent customer service.
• Ability to thrive in a fast-paced, dynamic environment, adapting to last-minute changes.
• Experience with scheduling and calendar management tools.
• Strong ability to prioritize multiple tasks effectively.
• Ability to work independently with minimal supervision.
• Proactive, self-directed, and receptive to feedback.
• Strong work ethic and reliability.
• Experience in research participant recruiting is a plus.
• Must have legal authorization to work in the U.S.

Flexible work from home options available.

Job Description

Title:    Network Security Administrator

Location:     Acton, MA, (Hybrid) 3 days per week on site.

Pay Rate:     $40 - $46/hr. on W2

We are looking for an Associate User Experience (UX) Researcher in the growing Innovation & Strategy organization to accomplish our mission. The Associate UX Researcher is experienced with design thinking and agile processes and will help plan, recruit and schedule UX research in partnership with researchers to identify new opportunities and improve our product, digital, web, and service-based experiences. The ideal candidate has a flexible attitude and will be ready to streamline and organize quick research operations with researchers and designers. 

Responsibilities 

• Collaborate effectively with researchers and designers. 
• Support more experienced researchers with their studies and processes 
• Plan, schedule, recruit participants for a variety of research projects 
• Participant recruiting 
• Attention to detail and quick adaptation of processes for efficiencies while remaining compliant and ensuring proper documentations 
• Recommend process improvements 

Basic Qualifications 

• Associate or Bachelor’s degree in English, Marketing, Communication or related field required 
• 0-2 years of relevant experience with focus on research operations preferred 

Preferred Qualifications 

• Thrives in a fast-paced collaborative culture with tight deadlines 
• Knowledgeable (or excited to learn) about diabetes 
• Strong desire to understand and improve the lives of People living With Diabetes. 
• Strong desire to work cross-functionally with UX design, Product Managers, and Marketing managers. 

We believe in service that helps you solve a problem, move forward with a project, manage a difficult situation, or simply check something off your list.

We believe in service that helps you solve a problem, move forward with a project, manage a difficult situation, or simply check something off your list.

The New York Independent System Operator (NYISO) manages the efficient flow of electricity on more than 11,000 circuit-miles of high-voltage transmission lines, dispatching power from hundreds of generating units across the state.

The NYISO's Market Structures department invites applications for a full-time Manager, Market Research and Engineering.

The Manager, Market Research and Engineering, is responsible for defining and leading research and development activities to achieve long-term market vision. Working with Market Design, Market Operations, Grid Operations, Market Mitigation and Analysis, Information Technology, and Project and Product Management, they will direct research that supports NYISO's strategic initiatives and objectives. The position will lead the development and evolution of NYISO's market technology solutions and lead preliminary and feasibility simulation studies for future market products, ensuring that they are beneficial in the NYISO market product portfolios. The position is also responsible for ensuring applications software is functional to operate these markets in accordance with market rules and reliability criteria. Manage related projects which will build off the Energy Market System (EMS) and Business Market System (BMS) to handle the emerging technologies of resources used to meet New York State renewable power goals. The position also has responsibility for managing the external R&D engagements for NYISO.

ESSENTIAL DUTIES and RESPONSIBILITIES

• Collaborate with market design, project implementation, IT and Operations teams and act as a liaison between the different teams through the market design phase of a project.
• Define and lead studies of future market products and technologies by prototyping and simulations, using historical data or other sound technical approaches, to validate the completeness and accuracy of requirements, robustness of the available technology, evaluate the potential market outcomes and consumer impacts, consider potential market behavioral risks and to confirm that all applicable compliance objectives are met by the requirements. Present and defend new designs and solutions to stakeholders, regulators and senior
• Collaborate with other ISOs / RTOs in technology and business solutions evaluation and development. Monitor technical and business development plans of regional ISOs/RTOs, FERC, academia and industry organizations. In coordination with NYISO senior management, develop technical and business evolution initiatives to
• Participate as the NYISO representative on external Industry Advisory Boards (e.g. PSERC, EPRI, CEATI, CIGRE) to provide leadership in scoping and prioritizing trends in the industry that can be applied to enhance the NYISO markets. Participate in major national and international conferences and seminars.
• Provide advanced operations and market solutions for
  • Provide technical leadership to prepare market enhancements in response to the findings of the State of the Market Report
  • Provide technical leadership to prepare market enhancements in response to the Stakeholders and Regulators
  • Provide solution and technical leadership in consultation with vendors
  • Develop mathematical models for all market projects in the organization including energy, capacity and TCC markets.
• Coordinate market product and operation grid product plans and strategies with the comprehensive long-range plan for the NYISO run markets under the direction of the Senior Manager, Market Solutions Engineering and NYISO Senior
• Work collaboratively across the NYISO organization (Operations, Information Technology, System & Resource Planning, and Market Mitigation & Analysis departments) in the design and gathering requirements for implementation of market product
• Provide input to Strategic Planning, Market Design, and Product and Project Management groups in
  • Development of technology solution for market enhancements for creation of a broader regional market with Other ISOs / RTOs
  • Gaining knowledge and awareness of the market structures of other competitive markets in the US and overseas
  • Collaboration with academia and industry R&D organizations on state-of-the-art topics affecting power systems and electricity markets
• Supervise, train, and develop Market Research and Engineering staff to be able to develop and test software changes to the Unit Commitment and economic dispatch algorithm used in the ISO Energy Markets.
• Administer and provide guidance on software modifications to the Security Constrained Unit Commitment (SCUC) and Real-Time Scheduling (RTS) programs.
• Provide support and direction to projects that include proof of concept testing for changes of the core algorithm in the unit commitment and dispatch software
• Provide technical support to the adherence to corporate wide defined SOC1 process and procedure Audit principles through the adaptation of best practices and periodic audit activities.
• Provide technical support for the evolution of resource adequacy models like GE-MARS, ICAP auction models, capacity expansion models and capacity accreditation models.
• Oversee external research engagements for NYISO and actively manage research engagements with various Universities, research organizations like EPRI, National Labs, review DOE, NSF, NYSERDA proposals and maintain an active research program for NYISO.

• Bachelor's degree in engineering, Operations Research, or other related technical field required. Knowledge of Power Systems Engineering and Economics is preferred. Master's Degree strongly preferred or equivalent combination of education and experience.
• A minimum of ten years of electrical engineering and/or software development experience, technology leadership or supervisory experience in research and technology analysis in a combination of the following: electric utilities industry, interconnected public service industry, energy markets; or equivalent combination of education, training and experience
• Knowledge of power system operations, system planning and electricity markets; computer systems, optimization modeling, application software development, data engineering, scripting and shell programming.

• Must have excellent verbal and written communication and management skills. Ability to read, analyze and interpret common scientific and technical journals, financial reports and legal documents.
• Ability to respond to common inquiries or complaints from market participants, regulatory agencies or members of the business
• Ability to write speeches, and articles for publication that conform to prescribed style and
• Ability to effectively present information to top management, public groups and/or board of directors.
• Ability to work with mathematical concepts such as probability and statistical inferences and fundamentals of plane and solid geometry and trigonometry, understand and apply optimization techniques. Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical
• Ability to define problems, collect data, establish facts and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete
• Intermediate competency in Windows operating environment using MS Office applications, e-mail and internet programs. Knowledge and understanding of how market software works and the process of IT software development
• Excellent interpersonal, organizational and teamwork skills needed.
• Ability to read, analyze and interpret general business periodicals, professional journals, technical procedures, or government regulations. Ability to write reports, business correspondence and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, vendors, Market Participants, and the general public.
• Ability to comprehend and apply principles of advanced calculus, modern algebra, and advanced statistical theory. Ability to work with concepts such as limits, rings, quadratic and differential equations, and proofs of theorems.
• Ability to apply principles of logical or scientific thinking to a wide range of intellectual and practical problems. Ability to deal with nonverbal symbolism (formulas, scientific equations, graphs, etc.) in its most difficult phases. Ability to deal with a variety of abstract and concrete variables.