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Clinical Program Manager

Location: Orlando and Sanford Inpatient Facilities
Department: Acute Care and Intensive Inpatient Units

Job Purpose: As a Clinical Program Manager at Aspire Health Partners, you will play a pivotal leadership role in delivering high-quality, integrated healthcare services across our Acute Care and Intensive Inpatient units. You will oversee clinical operations, supervise multidisciplinary teams, and ensure compliance with regulatory standards including 65D, 65E, ASPEN, DCF, DEA, and CARF. Your leadership will directly impact client outcomes, staff development, and the overall effectiveness of discharge planning and continuity of care.

Key Responsibilities:

Leadership & Supervision

• Provide direct supervision and support to discharge planners, senior adult counselors, unit coordinators, court liaisons, and collaborating team members, ensuring adherence to clinical standards and best practices.
• Demonstrate a high level of collaborative management and supervision to foster a cohesive, interdisciplinary team environment.
• Interview, hire, onboard, schedule, and train clinical staff to support effective treatment planning and care delivery.
• Conduct individual supervision sessions and maintain CARF-compliant supervision logs.
• Monitor FTE allocations and staffing levels to ensure cost-effective operations.

Clinical Oversight & Compliance

• Ensure timely initiation and documentation of discharge planning from day one of admission.
• Oversee the development and implementation of individualized treatment plans, ensuring alignment with client goals and regulatory requirements.
• Conduct weekly/monthly chart audits to ensure documentation accuracy and compliance with standards such as DAPS, FASAMS TEDS, and multidisciplinary discharge plans.
• Submit monthly peer reviews and facilitate CARF-based internal clinical meetings.
• Ensure compliance with DEA regulations regarding controlled substances and medication management.

Client Care & Family Engagement

• Facilitate and model therapeutic groups and interventions, including crisis intervention when necessary.
• Ensure family and legal guardian involvement in treatment planning and discharge processes.
• Communicate effectively with clients, families, and external stakeholders to support holistic care.

Program Management & Reporting

• Attend and actively participate in Acute Care and Inpatient Hospital Committee Meetings.
• Lead daily treatment team huddles and document workflow updates.
• Monitor and ensure appropriate referrals, including internal Aspire programs and community resources.
• Run and analyze FSR reports weekly to track documentation and performance metrics.

Qualifications

Required:

• Master's degree in Social Work.
• Licensed Clinical Social Worker (LCSW), or equivalent.
• Minimum 3-5 years of clinical experience in an integrated healthcare or behavioral health setting.
• At least 2 years of supervisory or program management experience.
• Availability for on-call and weekend/holiday coverage based on organizational needs.

Preferred:

• Experience with CARF accreditation standards.
• Familiarity with 65D, 65E, ASPEN, DCF, and DEA guidelines.
• Bilingual (English/Spanish or English/Creole) is a plus.

Key Competencies

• Strong leadership and team-building skills.
• High level of collaborative management and supervision.
• Excellent organizational and time management abilities.
• High level of clinical judgment and ethical decision-making.
• Effective communication and interpersonal skills.
• Proficiency in electronic health records (EHR) and clinical documentation systems.

Key Competencies - Summary

• Collaborative Leadership: Ability to lead and supervise multidisciplinary teams with a strong emphasis on teamwork and shared decision-making.
• Clinical Expertise: High-level clinical judgment and ethical decision-making in an integrated healthcare setting.
• Organizational Skills: Strong time management and the ability to prioritize tasks in a fast-paced environment.
• Communication: Excellent interpersonal and communication skills for engaging with clients, families, and professional teams.
• Regulatory Knowledge: Proficiency in documentation standards and compliance with CARF, DCF, 65D/65E, DEA, and ASPEN guidelines.
• Technical Proficiency: Skilled in using electronic health records (EHR) and clinical documentation systems.

All the benefits and perks you need for you and your family:

We are committed to providing our employees with the support they need. At Aspire Health Partners, we offer eligible staff an attractive benefit package that includes medical, wellbeing, dental and vision benefits along with some unique benefits including:

• Medical, Dental, Vision, Basic Life & Supplemental Insurance, Flexible Spending & Health Savings Accounts
• Paid Time Off (PTO) (2.5 weeks your first year, up to 6 weeks at 14 years)
• Paid Diversity & Floating Holidays (2)
• Paid Holidays (6)
• 403(b) 50% employer match up to 10% (3-year vesting cliff)
• Employee Discounts including Tickets, Retail, Hotel, Car Rental/Purchase
• Short-Term & Long-Term Disability Insurance
• HRSA Loan Forgiveness
• Employee Assistance Plan (EAP)
• Will preparation/Funeral Planning
• Concierge Services & Travel Assistance

Aspire Health Partners is a drug-free workplace and an Equal Opportunity Employer. Qualified applicants are treated without regard to their race, color, religion, national origin, sex, age, disability, or veteran status. For more information, see Aspire’s Equal Employment Opportunity Policy.

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Are you dedicated to empowering and supporting youth, regardless of their background? We're searching for passionate individuals to make a positive impact on the lives of foster youth. Become an integral part of their transformative journey and join the First Place for Youth team. 

About First Place for Youth, we’re a leading non-profit organization dedicated to supporting foster youth in their transition to adulthood, with a focus on education, employment, and housing. We believe that all young people deserve the opportunity to thrive and lead successful, independent lives. Our comprehensive programs empower foster youth to overcome the unique challenges they face and build the skills, confidence, and connections they need to succeed.

 Why Work at First Place For Youth :

• Meaningful Impact :  Help to transform the lives of foster youth on the cusp of adulthood. Your role will support them in their journey to conquer challenges, achieve independence, and fulfill their aspirations.
• Innovative Approach:  We thrive on innovation, pushing the boundaries of foster care support. Your voice here matters, and you’ll contribute to programs that redefine the futures of these young lives.
• Collaborative and Supportive Environment: Embrace a dynamic and supportive workplace, where every team member is valued. Together, we're a force dedicated to uplifting youth. Expect professional growth, fueled by teamwork and collaboration.
• Comprehensive Benefits: We value the well-being of our employees and offer a comprehensive benefits package. From health and wellness benefits to retirement plans, we ensure that our team members are taken care of so they can focus on their important work supporting foster youth.
• Culture of Diversity and Inclusion: We celebrate diversity in every form. At First Place for Youth, inclusivity reigns, creating a workplace where all voices are heard, respected, and empowered.

POSITION SUMMARY:  The County Program Manager is an energetic, collaborative and results-oriented leader who will supervise Master’s level social work and multi-disciplinary case management staff and manage overall operations of an integrated services program including housing, intake, employment and education, intensive case management, My First Place, for 18-24-year-old transition-age foster and former foster youth. The Manager provides leadership to a staff team of 5-8 professional and additional support staff ensuring effective, accurate program implementation, excellence in participant care, adherence to First Place for Youth policies, and efficient operations. The Manager is responsible for monitoring outcomes toward achieving program and individual youth outcomes. The Manager participates on the middle management team and is responsible to coordinate with other agency departments, hire and evaluate staff teams, develop resources and implement training to ensure a well-trained high functioning team, and to provide direct oversight of all aspects of program to ensure quality and compliance. The County Manager reports to the Director of Programs. This position requires a clinical professional whose passion for First Place’s vision is matched with energetic leadership, sound judgment in the face of complex challenges, and a proven track record of successfully managing direct-service teams. This is currently a hybrid position requiring onsite work at a minimum of two-three days per week-and/or as needed depending on business need. However, it is subject to change depending on the needs of the department and the organization.

 DUTIES + RESPONSIBILITIES:

Program Staff Supervision (30%)

• Hire, train, develop and supervise/coach a multi-disciplinary team of social work and case management staff including Youth Advocates/Social Workers and Employment and Education Specialists. Lead team members in setting personal and program-wide work goals and in maintaining accountability for goal achievement. Facilitate regular weekly program staff meetings. Conduct annual reviews of direct reports.
• Ensure fidelity to program model through weekly individual supervision with each staff person including routine field observations of staff. Lead or co-lead a clinical supervision group for clinical staff and staff working toward licensure, as assigned. Monitor staff effectiveness and support professional growth through review of outcome and practice data.
• Provide training and consultation grounded in evidence-based practice and First Place for Youth guiding principles including but not limited to trauma-informed care, positive youth development, strength-based approach and motivational interviewing. With management team, implement, train, and coach staff in best practice strategies.
• Ensure quality of services and accuracy and timeliness of all aspects of participant records including timely submission of all utilization, fidelity and outcome data. Participate in meetings to review participant progress and utilize data to evaluate progress and consider strategies to recalibrate intervention to ensure success. Include development of team-based strategies and excellent collaboration among team members.
• Ensure that all My First-Place staff are aligned with mission, values, and goals of First Place, capable of acting as ambassadors for the agency at all times, and focused on achieving outcomes, including integrated use of data and evaluative feedback.
• Provide direct intervention as needed including consultative support, crisis intervention, participation in or facilitation of meetings with youth, county workers, or others, and conflict mediation.

Program Operations (20%)

• Oversee day-to-day operations and effective functioning of assigned team; track outcomes, manage budget and grants, implement case plans for youth working in conjunction with their support team, contribute to and ensure compliance with program policy and ensure retention of youth in housing.
• Provide leadership and guidance to staff on all components and processes of First Place for Youth programs with particular emphasis on assigned program.
• Effectively manage team to ensure baseline and in program assessments, summaries and action plans are timely and accurate.
• Develop and maintain effective working relationships with community partners including County Social Work and Probation staff and supervisors.
• Participate in the implementation of First Place’s outreach and marketing strategy to promote referrals, education about services, and utilization of First Place programming and services as assigned.
• Champion Continuous Quality Improvement and participate on other committees as assigned.

Intake/Pre-Housing (40%)

• Implement intake and referral system to ensure full census, low vacancy, and retention of youth in program.
• Collaborate with Social Workers and Probation partners to receive and process referrals
• Conduct Program Day with youth referrals, schedule and conduct Intake Assessments, determine fit for MFP, schedule and conduct team meetings and move ins.
• Work closely with the Housing Team to understand vacancy and slate youth
• Manage files for new youth and youth already in program to be prepared 
• Work closely with Contracts department to stay in compliance
• Attend monthly meetings with county partners 

Leadership and Cross-Functional Collaboration (10%)

• Work closely with the Director of Programs and the Management Team to provide leadership to the organization’s programs. Support on-going development and evaluation of highly effective programs and organizational systems. Collaborate to ensure that housing and support services are being effectively and cohesively delivered to all youth in the region. Contribute to the development of and ensure adherence to aggressive, measurable, and strategic operational and performance goals. Actively participate in regularly scheduled Managers meetings, agency staff meetings, and individual supervision with the Regional Director of Programs.
• Provide strategic direction to First Place’s programs, utilizing data from assessments, reports and evaluations to recommend improvements to the program and interventions employed with youth participants. Incorporate performance management best practices in the management and delivery of services to improve retention and increase outcomes.
• Ensure efficient and reliable program operations through compliance with First Place policies and protocols and all regulatory requirements.
• Work with referral agencies, community resource organizations and First Place staff to develop creative ways for participants to practice and strengthen their independent living skills.
• Work collaboratively with the Housing Manager to ensure cohesive delivery of property management services according to First Place policies and guidelines.
• Provide local leadership including ensuring safe office environment. Liaise with Finance, Housing, Compliance, Talent, Development and other departments to achieve effective, efficient programming.
• Professionally and effectively represent the agency as needed at regularly scheduled meetings with collaborative partners, and at other meetings as deemed important to the advancement of First Place’s mission and goals.
• Other duties as needed and assigned

  Qualifications:

• A Master's Degree in: Social work or social welfare; Marriage, family, and child counseling; Child psychology, child development; Counseling psychology, social psychology; Clinical psychology or educational psychology; Education with a counseling emphasis; or Equivalent Master's Degree in human services or behavioral science degree as determined by the licensing agency.
• Three years of full-time social work or casework employment in the field of family or child welfare services required.
• A strong dedication to cultural competency that creates conditions that remove barriers and increase a sense of belonging.
• Prior program budget management experience is required for this role.
• LCSW or MFT with two years post licensure experience preferred.
• 2-4 years managerial experience Required.
• Direct Service Experience – at least 5 years’ experience working with underserved and disadvantaged youth, preferably current and former foster youth.
• Knowledge of which local community referral resources will best meet the needs of youth in the My First-Place program.
• People, Project and Program Management Skills - Exemplary people management skills, and effective team leadership skills. Cross-functional collaborative capacity. Ability to either take direction or work independently as the situation requires. Strong supervisory skills and proven success supporting staff development and empowerment.
• Field knowledge - Understanding of social service systems, with particular emphasis on the foster care system and services for young adults and young parents.
• A dependable car, valid driver’s license, and proof of insurance.
• Leadership – Flexible, energetic, and outcomes-oriented self-starter who brings a creative approach to solving problems.
• Strong communication Skills – Exceptional oral and written communication skills including the demonstrated ability to research, assimilate, and analyze information, compose reports and correspondence, and present proven data in a clear and inspiring manner.
• Computer Skills – Proficiency with Microsoft Office applications, including MS Word, Excel, Access, PowerPoint, Project, and Outlook. Experienced with database systems
• Availability for occasional evening and weekend work and some travel as needed.

Benefits:

• 15 days of vacation time in the first year
• 12 days of sick time
• 2 floating holidays
• 15 paid holidays
• Employee’s choice of Kaiser or UCH HMO/PPO with up to 90% of the premium covered by First Place on certain plans
• Principal dental and vision coverage with up to 90% of the premium covered by First Place
• Paid baby bonding leave
• Healthcare and Dependent care FSA plans
• Principal basic life and voluntary life insurance coverage
• Employee Assistance Program
• 401(k) retirement savings plan 
• Paid sabbatical
• Paid maternity and paternity leave

*We do not offer relocation assistance Local candidates preferred

*Pay will be determined based on Education and Experience. 

MFT/LCSW Licensure Pay Range: $100,949 - $07,258 Annually

Master's Degree Pay Range: 88,330 - 94,640 Annually 

If you are passionate about making a difference in the lives of transition age foster youth and want to join a dynamic and impactful organization, we invite you to apply. Together, let's empower transition age foster youth to achieve their dreams and build a brighter future. To learn more about First Place For Youth and view our current job openings, please visit our website at .

We are unable to sponsor work visas now or in the future. 

First Place will consider qualified applicants with a criminal history pursuant to the California Fair Chance Act, the San Francisco Fair Chance Ordinance, and applicable law. You do not need to disclose your criminal history or participate in a background check until a conditional job offer is made to you. Find out more about the Fair Chance Act by visiting the California Civil Rights Department Fair Chance Act webpage or reviewing this guidance provide by the City of San Francisco. For additional information regarding your rights, please also review the  Summary of Your Rights Under the FCRA.

Compensation details: Yearly Salary

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Job Purpose:

Responsible for overseeing and coordinating program activities to meet customer commitments.  Serves as primary customer contact and is responsible for providing regular updates to the Leonardo management team on status and outlook.  Coordinates proposal efforts and generates program plans and program financial reports. Responsible for interfacing with manufacturing and finance departments and is accountable for program success.

Responsibilities:

• The generation of program plans based off the contract, Statement of Work, and Customer’s intent.  This includes, building a WBS and understanding facility and test equipment needs, as well as the identification and planning of staff within the program budget.
• Execute multiple complex programs to ensure cost, schedule and technical metrics are being tracked and within program plans.
• Provide expertise in proposal development by leading the capture and proposal writing/delivery while ensuring adherence to gated capture process.
• Identify and address conflicts to appropriate resolution both internally within the program team as well as externally with the customer regarding execution assumptions and prioritization.
• Create Subcontractor statements of work and manage/track Subcontractors to ensure proper execution.
• Lead multi-functional teams.
• Provide regular program briefs to program team as well as Leonardo Laser and Leonardo Corporate Leadership teams.
• Create and maintain an environment that fosters collaboration by giving clear direction and constructive feedback to the team.
• Monitor progress against goals: anticipate risks, resolve issues, and initiate corrective actions as appropriate.
• Provide mentorship to team members
• Identify program opportunities and create and direct plans to realize increased growth and/or impact within a currently executing program.
• Support the development of Leonardo Growth Strategies.

Requirements:

• Bachelor’s Degree and minimum of 5 years of relevant prior experience in Government contracting or research and development.
• Program Manager or Control

Join Our Leadership Team at Brighter Stronger Foundation!

At Brighter Stronger Foundation (BSF), we’re committed to transforming lives by providing world-class services to individuals with autism and related needs. As a key member of our leadership team, the Program Manager, Home & Community - Autism and Related Services will drive the success of our mission and values while managing the daily operations of our Home and Community Program. If you're a seasoned leader with a passion for behavioral health and community engagement, we want you on our team!

• Leadership Opportunity: Make a real difference in the lives of our clients, families, and staff.
• Community Impact: Build strong relationships with stakeholders, partners, and collaborators.
• Career Growth: Lead a talented team and develop your own leadership potential in a supportive environment.
• Innovative Culture: Work in an organization that values flexibility, creativity, and continuous improvement.

• Oversee the daily operations of our Home and Community Autism and Related Services program, including facilities, transportation, and budgeting.
• Provide exceptional customer service to clients and families, ensuring their needs are met with care and compassion.
• Cultivate strong partnerships with key stakeholders and community partners to promote program growth and success.
• Supervise and collaborate with a multidisciplinary team to deliver the highest-quality client services.
• Provide regular onsite program services coverage and engage in our 24-hour on-call rotation to ensure continued service excellence.
• Monitor performance benchmarks and ensure program services exceed expectations and compliance standards.

• Lead recruitment efforts, interview and hire new staff, and ensure smooth onboarding.
• Foster a positive and empowering work environment by providing daily guidance, mentorship, and performance management.
• Offer training and development opportunities to help staff grow in leadership, clinical excellence, and client-centered care.
• Ensure staff compliance with performance standards and organizational policies.
• Regularly evaluate service delivery and make data-driven recommendations to improve quality and efficiency.

• Act as a key representative of BSF by facilitating client interest meetings and engaging with the community.
• Participate in internal emergency response efforts and coordinate cross-departmental support as needed.
• Inspire and promote trust and collaboration among staff, clients, and community stakeholders.
  

• Play an integral role in special projects that contribute to the overall success of the organization.
  

• Empowering Leadership: You’ll be part of a collaborative leadership team that values each individual’s contributions.
• Work-Life Balance: Enjoy a fulfilling role with a manageable work schedule and opportunities for growth.
• Inclusive Environment: We embrace diversity and create an environment where every team member can thrive.
• Personal and Professional Development: We’re committed to the growth of our employees, providing you with the tools and opportunities to expand your skills.
  

• Onsite Work: Regular onsite presence is required.
• Physical Requirements: You should be able to lift up to 50 lbs, climb stairs, and perform other essential physical tasks.
• Client Interaction: Be prepared for occasional exposure to aggressive behaviors from clients in the course of providing exceptional care.
  

If you’re ready to take your career to the next level and make a lasting impact on the lives of individuals with autism and related needs, we want to hear from you!

At Brighter Stronger Foundation, we’re not just building a team—we’re building a culture of excellence . Apply today to become part of our mission to create brighter, stronger futures.

This job description is not a contract and may be updated by management at any time. Brighter Stronger Foundation is an Equal Opportunity Employer and complies with all applicable laws and regulations. We embrace diversity and encourage candidates of all backgrounds to apply.

Compensation details: Yearly Salary

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• Bachelor’s degree in Engineering or a related technical field
• Minimum of 5 years’ experience in plastics, tooling, or manufacturing engineering
• Proven ability to manage complex projects from initiation to completion
• Strong verbal and written communication skills across all organizational levels
• Excellent organizational skills and attention to detail
• Ability to act with integrity, professionalism, and confidentiality
• Proficiency in Microsoft Office Suite, especially Excel
• Experience with SolidWorks preferred
• Familiarity with Lean manufacturing practices
• Experience with Minitab or similar statistical analysis tools

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Residential Program Manager Description:

Looking to advance your human services career in a community residential services setting? Want to join a team that is flexible, responsive, and knowledgeable? Our mission at Pinnacle Services is to ensure that quality services are provided to the people we serve, so that they may achieve their full potential and realize their dreams. Do you share our values? Come work with us! We are seeking a full-time Residential Program Manager to oversee the day-to-day operations of one of our residential sites located in the Metro area.

Residential Program Manager Responsibilities

• Oversight of site operations and program service delivery including medication administration, coordination of medical appointments, meal planning/preparation, transportation, maintenance, implementation of program plans, data collection/documentation, site cleanliness, maintaining supplies and groceries
• Coordination of staff scheduling to ensure consistent service delivery
• Ongoing quality assurance and improvement to ensure compliance with policies, procedures, and DHS/245D licensing and service delivery requirements
• Providing active support and direct care to individual(s) with developmental disabilities and/or mental health diagnoses, including personal and medical cares as necessary
• Providing initial and ongoing training, direct supervision, and coaching of Direct Support Professionals
• Ensuring medication administration compliance through regular review, observation, and follow up on medication errors.
• Prioritizing the use of person-centered practices and positive strategies to support the individual(s) served in the quality of life they want to live, and the skill sets they would like to develop to support that quality of life
• Serving as the emergency contact and first point of contact for individual(s) served, Direct Support Professionals, and external stakeholders/Support Team

Residential Program Manager Salary/Schedule:

$19.25/hour and Flexible scheduling which includes a blend of direct care and administrative work and includes at least every other weekend and on-call responsibilities.

Benefits

Part-Time Employees

· Sick and Safe Time

Full-Time Employees

· Health Insurance

· Dental Insurance

· Vision Insurance

· Life Insurance

· Short Term Disability

· Voluntary Life Insurance

· 401(k) Retirement Plan

· Flexible Spending

Residential Program Manager Description:

Looking to advance your human services career in a community residential services setting? Want to join a team that is flexible, responsive, and knowledgeable? Our mission at Pinnacle Services is to ensure that quality services are provided to the people we serve, so that they may achieve their full potential and realize their dreams. Do you share our values? Come work with us! We are seeking a full-time Residential Program Manager to oversee the day-to-day operations of one of our residential sites located in the Metro area.

Residential Program Manager Responsibilities

• Oversight of site operations and program service delivery including medication administration, coordination of medical appointments, meal planning/preparation, transportation, maintenance, implementation of program plans, data collection/documentation, site cleanliness, maintaining supplies and groceries
• Coordination of staff scheduling to ensure consistent service delivery
• Ongoing quality assurance and improvement to ensure compliance with policies, procedures, and DHS/245D licensing and service delivery requirements
• Providing active support and direct care to individual(s) with developmental disabilities and/or mental health diagnoses, including personal and medical cares as necessary
• Providing initial and ongoing training, direct supervision, and coaching of Direct Support Professionals
• Ensuring medication administration compliance through regular review, observation, and follow up on medication errors.
• Prioritizing the use of person-centered practices and positive strategies to support the individual(s) served in the quality of life they want to live, and the skill sets they would like to develop to support that quality of life
• Serving as the emergency contact and first point of contact for individual(s) served, Direct Support Professionals, and external stakeholders/Support Team

Residential Program Manager Salary/Schedule:

$19.25/hour and Flexible scheduling which includes a blend of direct care and administrative work and includes at least every other weekend and on-call responsibilities.

 Traditional Benefits for Full-Time Employees

• Health Insurance
• Dental Insurance
• Vision Insurance
• Life Insurance
• Short Term Disability
• Voluntary Life Insurance
• Flexible Spending

Title: Program Manager
Organization: Boys and Girls Clubs of San Leandro
Location: School-based Site (James Madison Elementary or McKinley Elementary)
Department: Programming

Reports to: Area Director

Direct Reports: Site Operations & Safety Coordinator, KinderCare Coordinators, & Youth Development Professionals
Exempt Status: Exempt

Position Type: Full-Time, On-Site

Compensation: $68,640-$85,000

Benefits: Paid Health Insurance, PTO, Paid Holidays, Sick-Time, 501(c), EAP, Calm

About Boys & Girls Club of San Leandro:

For over 75 years, the Boys and Girls Clubs of San Leandro (BGCSL) has proudly served the San Leandro and San Lorenzo community as the primary provider of youth services. Our unwavering mission is to inspire youth—especially those who need us most—to achieve their full potential in a safe, positive, and engaging environment. We offer a wide range of programs to youth ages 4 to18 years old, including after-school programming, school break day camps, and summer camps. We take pride in providing a nurturing and supportive atmosphere where our youth can have fun and thrive across 23 Club sites, including San Leandro and San Lorenzo school-based sites and the Teen Clubhouse.

Why Come Work with Us?

Working at the Boys and Girls Clubs of San Leandro (BGCSL) is more than just a job—it's a chance to make a real impact on the lives of young people. Great futures start with YOU, and here, you'll find that we are as committed to our staff as we are to the youth we serve. By working with us, you'll gain valuable experience that will enhance your skills and open doors to future possibilities, all while enjoying a supportive and dynamic environment that promotes collaboration and innovation.

Join BGCSL to unlock your potential and enjoy a range of benefits that make your work experience rewarding, fulfilling, and fun.

Position Overview:

The Program Manager leads high-quality after-school programming that empowers youth, supports families, and aligns with A.S.E.S. and ELOP standards. This role oversees program operations, staff supervision, and partnerships with schools and community organizations to create a safe, engaging, and outcome-driven environment. Responsible for staff development, program evaluation, and resource management, the Program Manager ensures that youth receive enriching experiences that prepare them for success. By fostering a culture of accountability, continuous improvement, and strong community engagement, this role plays a key part in advancing BGCSL’s mission to inspire and empower all young people to reach their full potential.

Our Values in Action:

1. Transformative Leadership : We aspire to transform possibilities into probabilities. By embodying emotional intelligence, vulnerability, and empathy, we foster positive change with humility, authenticity, and continuous self-improvement. What that looks like in this role: Leading with empathy, self-awareness, and a commitment to continuous growth, creating an environment where staff feel supported, empowered, and confident in their roles. Encouraging a culture of learning, collaboration, and adaptability while investing in staff development to cultivate future leaders. Ensuring alignment with organizational values by guiding youth enrichment programming, child supervision, and family engagement. Providing clear direction, feedback, and support to staff, reinforcing high standards for program quality and professionalism.
2. Resilience : We approach every situation with a growth mindset, demonstrating flexibility and courage, reframing challenges as opportunities. We acknowledge our current state, embrace change, and adapt as needed, maintaining a solutions-oriented approach throughout our growth journey. What that looks like in this role: Navigating daily challenges such as staffing changes, behavior management, and program logistics with flexibility and a solutions-focused mindset. Modeling perseverance and adaptability for both staff and students, ensuring program goals remain the priority despite obstacles. Creating a structured yet responsive environment where challenges become opportunities for learning and growth. Maintaining a focus on continuous improvement, using data, feedback, and site observations to enhance program effectiveness.
3. Youth Centered Approach : Every organizational action or maneuver is designed to directly impact and benefit the youth we serve. We value and prioritize the youth perspective, making decisions with a focus on their needs and well-being, rather than adult convenience. What that looks like in this role: Prioritizing student well-being and success by ensuring that curriculum, enrichment activities, and behavior support strategies are designed to meet the diverse needs of youth. Fostering a safe, structured, and engaging after-school environment that bridges the gap between school, home, and community. Actively incorporating student voices into programming, creating a space where all young people feel valued, seen, and empowered. Building strong relationships with school staff, parents, and community partners to align site culture and resources in support of youth development.

Essential Functions:

• Leadership & Program Oversight : Manage after-school site programs, activities, and services to prepare youth for success while ensuring compliance with A.S.E.S./ELOP standards and maintaining a safe, outcome-driven environment.
• Staff Supervision & Development : Provide leadership to the Kinder Care Coordinator and Youth Development Professionals (YDPs), guiding child supervision, youth enrichment programming, and parent engagement while reinforcing organizational values.
• Training & Professional Growth : Participate in and occasionally plan meetings, trainings, and organizational events, ensuring staff development and adherence to best practices in after-school programming.
• Program Evaluation & Continuous Improvement : Utilize CRM (MyClubHub) data, compile monthly reports, and conduct site observations to assess program effectiveness and recommend improvements in collaboration with key stakeholders.
• Accountability & Performance Management : Supervise staff, ensure adherence to program goals and objectives, administer corrective action when necessary, and partner with HR and leadership to address staff or member-related issues.
• Budget & Resource Management : Oversee site operations within the approved budget, control expenditures, collaborate with school staff on safety and cleanliness, and contribute to grant writing and reporting for financial sustainability.
• Community & School Partnerships : Develop and maintain relationships with school administrators, parents, and community organizations, attending faculty and principal meetings to align site culture, goals, and values.
• Program Promotion & Outreach : Represent BGCSL, promote membership, coordinate program publicity, and maintain ongoing communication with external stakeholders to strengthen engagement and community impact.

BGCSL Core Competencies:

• Commitment to Safety & Quality : Prioritizing the physical, emotional, and psychological safety of youth, staff, and the community while adhering to established quality standards.
• Accountability and Integrity : Maintaining high standards of ethical behavior, transparency, and responsibility in all actions and decisions.
• Problem Solving & Decision Making : Analyzing complex situations, identifying challenges, developing effective solutions, and implementing action plans that lead to positive outcomes.
• Communication & Listening : Exhibiting clear, empathetic, and effective communication skills while actively listening to others to build trust and understanding.
• Cultural Competency : Promoting diversity, equity, inclusion, and respect for all communities served.
• Leadership : Inspiring, guiding, and influencing individuals and teams to achieve a shared vision and organizational goals.
• Teamwork : Collaborating effectively with others, building positive relationships, and contributing to a shared goal.
• Financial Stewardship : Managing resources responsibly with an emphasis on sustainability and transparency.
• Results Orientation : Setting measurable goals, monitoring progress, and delivering high-impact outcomes aligned with the organization’s mission and strategic priorities.
• Change Management & Adaptability : Navigating, leading, and embracing change effectively while maintaining organizational stability and progress.

Qualifications & Experience:

Required:

• Bachelor’s degree in education, child development, social work, or a related field OR equivalent experience in youth development and program management.
• Minimum of 2 years of experience in after-school programming, youth development, or a related field.
• At least 1 year of experience in staff supervision, coaching, and leadership.
• Strong understanding of child safety, behavior management, and youth engagement strategies.
• Ability to build and maintain positive relationships with school administrators, parents, and community partners.
• Strong organizational skills with the ability to multitask, problem-solve, and adapt to changing circumstances.
• Proficiency in Microsoft Office, Google Suite, and data management systems (such as CRM or MyClubHub).
• CPR and First Aid certification (or ability to obtain within 90 days of hire).
• Ability to pass a background check and meet state-mandated requirements for working with youth.
• Must be at least 21yrs old.

Preferred:

• 3+ years of experience in youth development, after-school programs, or nonprofit management.
• Experience working with grant-funded programs and familiarity with A.S.E.S./ELOP compliance.
• Bilingual in Spanish or another language commonly spoken in the community.
• Experience with budget management and resource allocation.
• Training or experience in trauma-informed care and social-emotional learning (SEL).
• Familiarity with restorative practices and positive behavior interventions.
• Experience leading professional development or training for staff.
• Knowledge of community resources and experience in partnership-building with schools and local organizations.

 Work Locations: We currently have two (2) openings in San Leandro, CA, at the following sites:

• James Madison Elementary 
• McKinley Elementary

Work Environment: The Program Manager will work primarily in a school-based site for the Boys & Girls Club of San Leandro. This role may occasionally require flexibility to accommodate organizational events or deadlines. Key aspects of the work environment include:

• Frequently required to stand.
• Frequently required to walk and sit.
• Frequently required to utilize hand and finger dexterity.
• Occasionally required to climb, balance, bend, stoop, kneel, or crawl.
• Continually required to talk or hear.
• Occasionally exposed to outside weather conditions.
• Occasionally exposed to bloodborne and airborne pathogens or infectious materials (Communicable diseases in an office environment including COVID-19, common cold, and flu viruses. Negative TB screen required).
• Noise level in the work environment may vary from light to moderate.
• The employee must occasionally lift and/or move more than 50 pounds.

The Boys and Girls Clubs of San Leandro is committed to diversity and inclusion and is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, creed, religion, disability, sex, age, ethnic or national origin, marital status, sexual orientation, gender identity or presentation, pregnancy, genetics, veteran status or any other status protected by state or federal law. We encourage individuals from all backgrounds and experiences to apply. All employment decisions are based on qualifications, merit, and business needs.

The above description is intended to describe the general content and requirements for the performance of this job. It is not an exhaustive statement of duties, responsibilities, or physical requirements. Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time, nor does it change your status as an at-will employee. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

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Residential Program Manager

Golden Valley, MN

Residential Program Manager Description:

Looking to advance your human services career in a community residential services setting? Want to join a team that is flexible, responsive, and knowledgeable? Our mission at Pinnacle Services is to ensure that quality services are provided to the people we serve, so that they may achieve their full potential and realize their dreams. Do you share our values? Come work with us! We are seeking a full-time Residential Program Manager to oversee the day-to-day operations of our residential site located in Golden Valley.

Residential Program Manager Responsibilities

• Oversight of site operations and program service delivery including medication administration, coordination of medical appointments, meal planning/preparation, transportation, maintenance, implementation of program plans, data collection/documentation, site cleanliness, maintaining supplies and groceries
• Coordination of staff scheduling to ensure consistent service delivery
• Ongoing quality assurance and improvement to ensure compliance with policies, procedures, and DHS/245D licensing and service delivery requirements
• Providing active support and direct care to individual(s) with developmental disabilities and/or mental health diagnoses, including personal and medical cares as necessary
• Providing initial and ongoing training, direct supervision, and coaching of Direct Support Professionals
• Ensuring medication administration compliance through regular review, observation, and follow up on medication errors.
• Prioritizing the use of person-centered practices and positive strategies to support the individual(s) served in the quality of life they want to live, and the skill sets they would like to develop to support that quality of life
• Serving as the emergency contact and first point of contact for individual(s) served, Direct Support Professionals, and external stakeholders/Support Team

Residential Program Manager Salary/Schedule:

$22.50/hour and Flexible scheduling which includes a blend of direct care and administrative work and includes at least every other weekend and on-call responsibilities.

Benefits

Part-Time Employees

· Sick and Safe Time

Full-Time Employees

· Health Insurance

· Dental Insurance

· Vision Insurance

· Life Insurance

· Short Term Disability

· Voluntary Life Insurance

· 401(k) Retirement Plan

· Flexible Spending