479 Community Outreach jobs in the United States

Upward Health is an in-home, multidisciplinary medical group providing 24/7 whole-person care. Our clinical team treats physical, behavioral, and social health needs when and where a patient needs help. Everyone on our team from our doctors, nurses, and Care Specialists to our HR, Technology, and Business Services staff are driven by a desire to improve the lives of our patients. We are able to treat a wide range of needs – everything from addressing poorly controlled blood sugar to combatting anxiety to accessing medically tailored meals – because we know that health requires care for the whole person. It’s no wonder 98% of patients report being fully satisfied with Upward Health!

WHY IS THIS ROLE CRITICAL?

The Outreach Specialist (OS) plays a critical role at Upward Health. The OS is the first point of contact with our company for our patients. We count on the OS to make an excellent first impression and to be able to effectively communicate our service offering to patients. The goal of this role is to inform patients about our services and to help them get started. Our services are focused on improving a patient’s health, and the OS helps him or her take that first step.

The OS manages a caseload and utilizes a range of strategies to connect with our potential patients. Phone is our top strategy, and it’s important that our OS is comfortable and confident communicating by phone. There may be times that field-based approaches are utilized as well. The OS should be prepared to use whatever strategy is most effective. The OS reports to our Outreach Manager.

Applicants tend to be individuals who would describe themselves as a “people person.” You enjoy talking to new people – whether by phone or in person. You might have taken past roles in sales or retail to satisfy this interest. You also want to help others. You may even have past experience helping others with their health, whether through a previous job or in your personal life. You communicate well. You enjoy a fast-paced environment. You are flexible and like when each day is different. You are driven by reaching goals, and you like a challenge. We are looking forward to meeting you!

KEY RESPONSIBILITIES:

• Conduct direct outreach to patients via phone, in-person meetings, mailings, and other strategies
• Speak with patients about the role that Upward Health can play in helping them improve their health
• Enroll patients into Upward Health’s program and collect key data about patients during the enrollment process
• Manage a personal caseload of patients and ensure that each assigned patient is contacted using the most effective strategy
• On an as-needed basis, interact with enrolled patients to ensure ongoing engagement or to deliver additional community-based touchpoints
• Participate in weekly team meetings focused on ongoing education and improvement
• Accurate and timely documentation in our company‘s software system

KNOWLEDGE, SKILLS & ABILITIES:

• Verbal communication skills
• Persuasiveness
• Flexibility
• Dedication and resilience
• Energetic
• Attention to detail
• Ability to multitask
• Both independence and teamwork
• Solid computer skills

QUALIFICATIONS:

• Ability to quickly establish trust and build a relationship with patients
• Ability to clearly communicate Upward Health’s service offering and value
• Active listening skills and genuine compassion for others
• Quick thinking and ability to respond to questions and objections
• Organized and self-motivated
• Ability to work independently and meet established goals
• Enjoys collaboration within a team environment and working with people of different skills and experience
• Knowledge of community resources in the local market
• Able to maintain clear professional boundaries with patients and coworkers
• Commitment to represent the company with professionalism
• Demonstrates cultural competency and ability to work with diverse groups of community members
• Comfortable using computer for documentation, communication, and organizing work
• Must have reliable transportation to perform essential outreach functions
• Must be fluent in English. Spanish speaking a PLUS!
• Able to work flexible hours, including occasional night/weekend work
• Minimum of 3 years of work experience with focus on those who have sales, healthcare, or past outreach experience.

Upward Health is proud to be an equal opportunity/affirmative action employer. We are committed to attracting, retaining, and maximizing the performance of a diverse and inclusive workforce.

This job description is a general outline of duties performed and is not to be misconstrued as encompassing all duties performed within the position.

PIe5dd2284dbd9-36205-37096153

Company Overview:

Upward Health is an in-home, multidisciplinary medical group providing 24/7 whole-person care. Our clinical team treats physical, behavioral, and social health needs when and where a patient needs help. Everyone on our team from our doctors, nurses, and Care Specialists to our HR, Technology, and Business Services staff are driven by a desire to improve the lives of our patients. We are able to treat a wide range of needs – everything from addressing poorly controlled blood sugar to combatting anxiety to accessing medically tailored meals – because we know that health requires care for the whole person. It’s no wonder 98% of patients report being fully satisfied with Upward Health!

Job Title & Role Description:

The Community Outreach Specialist (COS) plays a critical role in establishing Upward Health’s presence in the community and reaching potential patients. As the first point of contact for individuals seeking our services, the COS is responsible for educating patients about Upward Health’s offerings, engaging them in meaningful conversations, and facilitating their enrollment into our programs. The COS manages a personal caseload, primarily utilizing phone outreach, but also employing in-person visits and other community-based strategies as needed. This role is essential in ensuring that patients understand the full range of services available to them and helps them take the first steps toward improving their health. The COS reports to the Outreach Manager and works closely with other team members to ensure the overall success of patient outreach and engagement efforts.

Skills Required:

• Strong verbal communication and persuasive abilities
• Excellent interpersonal skills with the ability to build trust and rapport quickly
• Strong organizational and multitasking skills to manage a personal caseload efficiently
• Self-motivated with the ability to work independently and meet outreach goals
• Comfortable with fast-paced environments and adapting outreach methods to various situations
• Proficient in using computer systems for documentation, communication, and managing outreach activities
• Flexible and adaptable to a variety of outreach methods, including phone, in-person meetings, and mailings
• Fluent in English; Spanish proficiency is a plus

Key Behaviors:

Engagement:

• Proactively builds relationships with potential patients, ensuring they feel informed and supported throughout their journey with Upward Health.

Resilience:

• Demonstrates the ability to overcome objections and challenges, staying motivated to engage patients even in difficult situations.

Adaptability:

• Flexibly adjusts outreach strategies based on the needs and preferences of patients, ensuring effective communication at all times.

Team Collaboration:

• Works well within a team, sharing knowledge, providing support, and contributing to the collective goals of the outreach program.

Efficiency:

• Effectively manages time to meet outreach goals, balancing a caseload and ensuring timely follow-ups with patients.

Compassion:

• Approaches patient interactions with empathy, ensuring each patient feels heard and understood.

Cultural Competency:

• Demonstrates respect for diverse backgrounds and works effectively with individuals from various cultural and socioeconomic backgrounds.

Competencies:

Communication:

• Ability to clearly and persuasively communicate Upward Health’s services and benefits to potential patients, making complex information easy to understand.

Patient Engagement:

• Skilled in enrolling patients into Upward Health’s programs and ensuring they have a smooth onboarding experience.

Customer-Centric:

• Always focused on the needs of the patient, ensuring excellent service throughout the outreach process and helping patients access the right services.

Problem Solving:

• Capable of addressing patient concerns or objections during outreach efforts, ensuring positive outcomes and maintaining trust.

Time Management:

• Demonstrates excellent time management by balancing outreach activities, managing caseloads, and meeting set goals within a fast-paced environment.

Data Management:

• Attention to detail when documenting patient information, ensuring accuracy and timely updates in the company’s systems.

Community Knowledge:

• Familiarity with local resources and the ability to connect patients to additional community-based services that may be beneficial to their care.

Upward Health is proud to be an equal opportunity employer. We are committed to attracting, retaining, and maximizing the performance of a diverse and inclusive workforce. This job description is a general outline of duties performed and is not to be misconstrued as encompassing all duties performed within the position.

PIfce2ccafa210-36205-37485626

Upward Health is an in-home, multidisciplinary medical group providing 24/7 whole-person care. Our clinical team treats physical, behavioral, and social health needs when and where a patient needs help. Everyone on our team from our doctors, nurses, and Care Specialists to our HR, Technology, and Business Services staff are driven by a desire to improve the lives of our patients. We are able to treat a wide range of needs – everything from addressing poorly controlled blood sugar to combatting anxiety to accessing medically tailored meals – because we know that health requires care for the whole person. It’s no wonder 98% of patients report being fully satisfied with Upward Health!

WHY IS THIS ROLE CRITICAL?

The Outreach Specialist (OS) plays a critical role at Upward Health. The OS is the first point of contact with our company for our patients. We count on the OS to make an excellent first impression and to be able to effectively communicate our service offering to patients. The goal of this role is to inform patients about our services and to help them get started. Our services are focused on improving a patient’s health, and the OS helps him or her take that first step.

The OS manages a caseload and utilizes a range of strategies to connect with our potential patients. Phone is our top strategy, and it’s important that our OS is comfortable and confident communicating by phone. There may be times that field-based approaches are utilized as well. The OS should be prepared to use whatever strategy is most effective. The OS reports to our Outreach Manager.

Applicants tend to be individuals who would describe themselves as a “people person.” You enjoy talking to new people – whether by phone or in person. You might have taken past roles in sales or retail to satisfy this interest. You also want to help others. You may even have past experience helping others with their health, whether through a previous job or in your personal life. You communicate well. You enjoy a fast-paced environment. You are flexible and like when each day is different. You are driven by reaching goals, and you like a challenge. We are looking forward to meeting you!

KEY RESPONSIBILITIES:

• Conduct direct outreach to patients via phone, in-person meetings, mailings, and other strategies
• Speak with patients about the role that Upward Health can play in helping them improve their health
• Enroll patients into Upward Health’s program and collect key data about patients during the enrollment process
• Manage a personal caseload of patients and ensure that each assigned patient is contacted using the most effective strategy
• On an as-needed basis, interact with enrolled patients to ensure ongoing engagement or to deliver additional community-based touchpoints
• Participate in weekly team meetings focused on ongoing education and improvement
• Accurate and timely documentation in our company‘s software system

KNOWLEDGE, SKILLS & ABILITIES:

• Verbal communication skills
• Persuasiveness
• Flexibility
• Dedication and resilience
• Energetic
• Attention to detail
• Ability to multitask
• Both independence and teamwork
• Solid computer skills

QUALIFICATIONS:

• Ability to quickly establish trust and build a relationship with patients
• Ability to clearly communicate Upward Health’s service offering and value
• Active listening skills and genuine compassion for others
• Quick thinking and ability to respond to questions and objections
• Organized and self-motivated
• Ability to work independently and meet established goals
• Enjoys collaboration within a team environment and working with people of different skills and experience
• Knowledge of community resources in the local market
• Able to maintain clear professional boundaries with patients and coworkers
• Commitment to represent the company with professionalism
• Demonstrates cultural competency and ability to work with diverse groups of community members
• Comfortable using computer for documentation, communication, and organizing work
• Must have reliable transportation to perform essential outreach functions
• Must be fluent in English. Spanish speaking a PLUS!
• Able to work flexible hours, including occasional night/weekend work
• Minimum of 3 years of work experience with focus on those who have sales, healthcare, or past outreach experience.

Upward Health is proud to be an equal opportunity/affirmative action employer. We are committed to attracting, retaining, and maximizing the performance of a diverse and inclusive workforce.

This job description is a general outline of duties performed and is not to be misconstrued as encompassing all duties performed within the position.

PI50c9139f8712-36205-37096092

Company Overview:

Upward Health is an in-home, multidisciplinary medical group providing 24/7 whole-person care. Our clinical team treats physical, behavioral, and social health needs when and where a patient needs help. Everyone on our team from our doctors, nurses, and Care Specialists to our HR, Technology, and Business Services staff are driven by a desire to improve the lives of our patients. We are able to treat a wide range of needs – everything from addressing poorly controlled blood sugar to combatting anxiety to accessing medically tailored meals – because we know that health requires care for the whole person. It’s no wonder 98% of patients report being fully satisfied with Upward Health!

Job Title & Role Description:

The Community Outreach Specialist (COS) plays a critical role in establishing Upward Health’s presence in the community and reaching potential patients. As the first point of contact for individuals seeking our services, the COS is responsible for educating patients about Upward Health’s offerings, engaging them in meaningful conversations, and facilitating their enrollment into our programs. The COS manages a personal caseload, primarily utilizing phone outreach, but also employing in-person visits and other community-based strategies as needed. This role is essential in ensuring that patients understand the full range of services available to them and helps them take the first steps toward improving their health. The COS reports to the Outreach Manager and works closely with other team members to ensure the overall success of patient outreach and engagement efforts.

Skills Required:

• Strong verbal communication and persuasive abilities
• Excellent interpersonal skills with the ability to build trust and rapport quickly
• Strong organizational and multitasking skills to manage a personal caseload efficiently
• Self-motivated with the ability to work independently and meet outreach goals
• Comfortable with fast-paced environments and adapting outreach methods to various situations
• Proficient in using computer systems for documentation, communication, and managing outreach activities
• Flexible and adaptable to a variety of outreach methods, including phone, in-person meetings, and mailings
• Fluent in English; Spanish proficiency is a plus

Key Behaviors:

Engagement: 

• Proactively builds relationships with potential patients, ensuring they feel informed and supported throughout their journey with Upward Health.

Resilience: 

• Demonstrates the ability to overcome objections and challenges, staying motivated to engage patients even in difficult situations.

Adaptability: 

• Flexibly adjusts outreach strategies based on the needs and preferences of patients, ensuring effective communication at all times.

Team Collaboration: 

• Works well within a team, sharing knowledge, providing support, and contributing to the collective goals of the outreach program.

Efficiency: 

• Effectively manages time to meet outreach goals, balancing a caseload and ensuring timely follow-ups with patients.

Compassion: 

• Approaches patient interactions with empathy, ensuring each patient feels heard and understood.

Cultural Competency: 

• Demonstrates respect for diverse backgrounds and works effectively with individuals from various cultural and socioeconomic backgrounds.

Competencies:

Communication: 

• Ability to clearly and persuasively communicate Upward Health’s services and benefits to potential patients, making complex information easy to understand.

Patient Engagement: 

• Skilled in enrolling patients into Upward Health’s programs and ensuring they have a smooth onboarding experience.

Customer-Centric: 

• Always focused on the needs of the patient, ensuring excellent service throughout the outreach process and helping patients access the right services.

Problem Solving: 

• Capable of addressing patient concerns or objections during outreach efforts, ensuring positive outcomes and maintaining trust.

Time Management: 

• Demonstrates excellent time management by balancing outreach activities, managing caseloads, and meeting set goals within a fast-paced environment.

Data Management: 

• Attention to detail when documenting patient information, ensuring accuracy and timely updates in the company’s systems.

Community Knowledge:

• Familiarity with local resources and the ability to connect patients to additional community-based services that may be beneficial to their care.

Upward Health is proud to be an equal opportunity employer. We are committed to attracting, retaining, and maximizing the performance of a diverse and inclusive workforce. This job description is a general outline of duties performed and is not to be misconstrued as encompassing all duties performed within the position.

PI150039e6cf51-37648-37515898

Upward Health is an in-home, multidisciplinary medical group providing 24/7 whole-person care. Our clinical team treats physical, behavioral, and social health needs when and where a patient needs help. Everyone on our team from our doctors, nurses, and Care Specialists to our HR, Technology, and Business Services staff are driven by a desire to improve the lives of our patients. We are able to treat a wide range of needs – everything from addressing poorly controlled blood sugar to combatting anxiety to accessing medically tailored meals – because we know that health requires care for the whole person. It’s no wonder 98% of patients report being fully satisfied with Upward Health!

WHY IS THIS ROLE CRITICAL?

The Outreach Specialist (OS) plays a critical role at Upward Health. The OS is the first point of contact with our company for our patients. We count on the OS to make an excellent first impression and to be able to effectively communicate our service offering to patients. The goal of this role is to inform patients about our services and to help them get started. Our services are focused on improving a patient’s health, and the OS helps him or her take that first step. 

The OS manages a caseload and utilizes a range of strategies to connect with our potential patients. Phone is our top strategy, and it’s important that our OS is comfortable and confident communicating by phone. There may be times that field-based approaches are utilized as well. The OS should be prepared to use whatever strategy is most effective. The OS reports to our Outreach Manager.  

Applicants tend to be individuals who would describe themselves as a “people person.”  You enjoy talking to new people – whether by phone or in person. You might have taken past roles in sales or retail to satisfy this interest. You also want to help others. You may even have past experience helping others with their health, whether through a previous job or in your personal life. You communicate well. You enjoy a fast-paced environment. You are flexible and like when each day is different. You are driven by reaching goals, and you like a challenge. We are looking forward to meeting you! 

 KEY RESPONSIBILITIES: 

• Conduct direct outreach to patients via phone, in-person meetings, mailings, and other strategies
• Speak with patients about the role that Upward Health can play in helping them improve their health
• Enroll patients into Upward Health’s program and collect key data about patients during the enrollment process
• Manage a personal caseload of patients and ensure that each assigned patient is contacted using the most effective strategy
• On an as-needed basis, interact with enrolled patients to ensure ongoing engagement or to deliver additional community-based touchpoints
• Participate in weekly team meetings focused on ongoing education and improvement
• Accurate and timely documentation in our company‘s software system

 KNOWLEDGE, SKILLS & ABILITIES: 

• Verbal communication skills
• Persuasiveness
• Flexibility
• Dedication and resilience
• Energetic
• Attention to detail
• Ability to multitask
• Both independence and teamwork
• Solid computer skills

QUALIFICATIONS:

• Ability to quickly establish trust and build a relationship with patients
• Ability to clearly communicate Upward Health’s service offering and value
• Active listening skills and genuine compassion for others
• Quick thinking and ability to respond to questions and objections 
• Organized and self-motivated 
• Ability to work independently and meet established goals
• Enjoys collaboration within a team environment and working with people of different skills and experience
• Knowledge of community resources in the local market
• Able to maintain clear professional boundaries with patients and coworkers
• Commitment to represent the company with professionalism
• Demonstrates cultural competency and ability to work with diverse groups of community members
• Comfortable using computer for documentation, communication, and organizing work
• Must have reliable transportation to perform essential outreach functions
• Must be fluent in English. Spanish speaking a PLUS!
• Able to work flexible hours, including occasional night/weekend work
• Minimum of 3 years of work experience with focus on those who have sales, healthcare, or past outreach experience. 

Upward Health is proud to be an equal opportunity/affirmative action employer. We are committed to attracting, retaining, and maximizing the performance of a diverse and inclusive workforce. 

This job description is a general outline of duties performed and is not to be misconstrued as encompassing all duties performed within the position. 

PI3ba452fe9043-37648-37096095

Job Description

CONTACT NAME: Marco Ortega

EMAIL and PHONE NUMBER:

SCHOOL YEAR: 2025-2026

LOCATION: Highland High School

WEEKLY HOURS - .5 COURSE CREDIT: No more than 10 hours per week. No more than 6 hours per day, plus complete a self-reflection project and present it during the last week of the internship. Currently a 1 - 2 semester limit.

HOURLY PAY: $15/hr stipend (No taxes withheld)

WHEN WORK HAPPENS: Monday through Friday, 8:00 AM - 3:00 PM unless instructed differently by your SEL Teacher/Advisor/Mentor Contact Name above.

About Albuquerque Public Schools

Albuquerque Public Schools (APS) is the largest of New Mexico's 89 school districts, serving about a fourth of the state's public school students in 143 schools scattered across 1,200 square miles. APS is the largest employer in Albuquerque, providing full-time jobs for more than 11,000 people, including about 5,300 teachers.

Summary of Position

To provide guidance, advice, feedback, and support. As well as serving as their role model, teacher, counselor, advisor, sponsor, advocate, and ally. Assist with daily living activities, teaching life skills. Encourage and support independence and problem-solving. Engage in a variety of tasks, Teaching New job skills to prepare them and give them the skills necessary to join today's workforce. Teach them skills on how to build a resume, complete a Job application.

Hard Skills

• Enrolled in High School or GED
• Sweeps and mops floors.
• Vacuums carpeted areas and spot cleans as needed or as requested.
• Dusts and cleans shelves, lockers, blinds, furniture, light fixtures, and exhaust registers as needed and requested.
• Cleans chalkboards, washes walls and windows as needed and requested.
• Strips and waxes floors and seals wood floors as requested.
• Performs minor maintenance tasks such as replacing light bulbs and tubes, unplugging plumbing fixtures, and other similar duties as requested.
• Notifies immediate supervisor regarding emergencies, graffiti, and other vandalism on property.
• Opens and closes gates and buildings, examines and inspects doors, windows, buildings, and property.
• Safeguards assigned keys and ensures the security of grounds; provides notification to APS police of departure time of working night shift and other security concerns.
• Moves limited furniture, supplies, and equipment as necessary and requests assistance as needed.
• Properly maintains, transports, and stores custodial equipment, supplies, and chemicals according to APS policy; notifies supervisors of need for supply and equipment replacement.
• Sets up and takes down tables, chairs, and bleachers, and related duties as instructed by the immediate supervisor

Soft Skills

• Strong written and oral communication skills
• Organized student with a positive attitude, curiosity, and willingness to learn
• Attention to work rules and deadlines
• Cleans all areas as directed by an immediate supervisor according to established procedures.
• Ensures custodial work is performed efficiently and safely and that the resulting work improves the safety and cleanliness of all areas.
• Complies with local laws and APS procedures for the storage and disposal of supplies, chemicals, trash, and waste; safely handles chemicals according to chemical directions and APS policy.
• Report any accidents, hazardous situations, or malfunctioning equipment to appropriate personnel as soon as possible.
• Operates and handles all equipment, tools, and supplies safely.
• Provides service for emergency work or overtime as needed

Preferred Knowledge, Skills, Abilities, and Experience:

• Effective communication skills, both verbal and written
• Flexibility, organization, decision-making, and problem-solving skills
• Reading, writing, and basic mathematics skills
• Interpersonal skills with diverse populations in-person and on the telephone
• Knowledge of the APS community, computer system, financial, and legal requirements
• Ability to meet deadlines and work on multiple projects
• Ability to measure and accurately use measuring devices
• Ability to identify emergencies and report to appropriate personnel

Working and Physical Conditions/Onboarding Requirements (**vaccinations, etc.)

Please speak to your SEL Teacher/Advisor/Mentor regarding working and physical conditions at your intern site. You will also be required to sign and upload a W-9 and Parental Permission form. In addition, you will be required to electronically acknowledge Non-Disclosure and Internship agreements.

As part of your application, you will be expected to fill out your emergency contact information, school, and other personal information as required by Albuquerque Public Schools Work-Based Learning programs and the New Mexico Public Education Department. Failure to do so or omission, or erroneous information will result in your application being rejected.

Job Description

See yourself achieving solutions. Join our team!

Perks of Working at CYFS:

37.5 hour work week

Paid Time Off:

• 12 Paid Holidays
• 15 Paid Vacation Days (increases every 2 years)
• 8 Paid Sick Days
• 5 Paid Personal/Wellness Days
• 3 weeks of Paid Parental Leave

Educational Assistance:

• Public Service Loan Forgiveness qualified employer
• Tuition Assistance Program for staff who are continuing their education

Employee Assistance Program (EAP)

• 5 free counseling sessions per year for employee or their family
• Immediate community referrals to licensed counselors
• 24/7 call line
• Tax consultation/financial resources
• Discounted legal services and mediation services
• Health and Wellness resources

Use of agency vehicles and/or mileage reimbursement

Agency-issued cellphone or cellphone reimbursement

"Dress for your day" dress code

Opportunities for advancement and professional development.

Supportive, inclusive, and strengths-focused culture

Salary:

Starting at $50,337.00 (non-exempt)

About the Position:

Develop a supportive relationship with clients and assist children and families in addressing needs and meeting goals with the overall objective of achieving solutions that promote stability and permanency.

A Typical Day as a Community Outreach Worker:

• Support children, teens, adults, and families that are experiencing crisis
• Offer families a variety of tools to help in their success by using a trauma-responsive and family-centered approach
• Collaborate with clients to develop strength's based goals
• Engage with families and clients by visiting them in a variety of settings to support their goals

Location:

292 N. Chambers St. Galesburg, IL with willingness to travel and spend several hours in the field visiting client's homes, communities, and attending court. This office provides services to the following counties: Henry, Warren, and Henderson

Work Hours:

Schedule is flexible and non-traditional; based around the availability of youth and families served

Does the Following Apply to You?

• Bachelor's degree in Social Work, Human Service, or related field

Additional Qualifications:

• Completion of DCFS criminal background check and fingerprinting
• Must be at least 21 years of age
• Obtain an insured vehicle
• At least three years of driving experience with a valid driver's license

Additional Benefits:

• Choice of 4 medical plans including PPO and high deductible plans with HSA
• Dental and Vision Insurance
• 401k plan with 4% employer match
• Employer Paid Life Insurance and Long-Term Disability
• Flexible Spending Plan and Dependent Care Plan

About The Center for Youth and Family Solutions (CYFS):

(CYFS) is seeking compassionate, committed, and culturally competent individuals who align with our mission of helping children and families in need with dignity, compassion, and respect to resolve life challenges. CYFS is one of Central Illinois' largest, nationally accredited social service agencies, serving over 20,000 individuals in 37 counties.

Our family-centered, inclusive, trauma-responsive, and strength-based interventions help bring about lasting positive change.

The Center for Youth and Family Solutions is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Join the dynamic journey at Vynca, where we're passionate about transforming care for individuals with complex needs.

We’re more than just a team; we're a close-knit community. Our shared commitment to caring for each other and those we serve is what sets us apart. Guided by our unwavering core values: Excellence, Compassion, Curiosity, and Integrity, we forge paths of success together. Join us in this transformative movement where you can contribute to making a profound difference every day.

At Vynca, our mission is to provide comprehensive care for more quality days at home.

About the job

The ideal candidate should be self-motivated, energetic, compassionate, and have a strong background in community support and patient engagement. You will be responsible for developing and maintaining new contacts and/or partnerships in the community. The desired candidate will develop and execute strategic community outreach plans. The position is responsible for identifying, operationalizing, and measuring the success of our community partnerships related to social determinants of health. Most work will occur in partnership with the community and Vynca’s enhanced care management team. If you have a strong drive to help the underserved, this position is for you!

This field-based position requires traveling throughout San Francisco county. Candidates wishing to be considered must reside within 20-miles of assigned territory due to frequency of travel.

This is a critical role and we are looking to fill it as soon as possible.

What you'll do

• Build and maintain relationships with community stakeholders, including resource centers, medical facilities, and advocacy groups.

• Drive referrals into Vynca care programs - primarily Enhanced Care Management

• Continuously expands knowledge and understanding of community services and resources; maintains frequent contact with community agencies serving vulnerable populations.

• Understand local market dynamics and agency strengths.

• Develop and execute strategic marketing plans.

• Identify and communicate cultural issues affecting members.

• Track sales activities and conduct presentations.

• Support community events and maintain high customer service standards.

• Serve as a liaison between patients and practices.

• Strengthen referral partnerships through outreach efforts.

Your experience & qualifications

• 2 years of experience in healthcare sales or at a community-based organization required

• Ideal candidates will have knowledge of the local healthcare landscape and/or community resources, although not required.

• Experience working with underserved communities and in healthcare

• Experience & comfort using technologies such as a computer, telephone, and various types of electronic health record (EHR) platforms to document patient interactions and schedule patients for appointments.

• Experience working in a CRM, Salesforce experience preferred

• Must possess strong organizational skills

• Ability to work independently

• Proficient with Microsoft and Google applications

• Strong communication, speaking, and presentation skills

• Strong motivational skills, including conflict/dispute resolution techniques

• Must have access to a reliable internet connection

• Valid driver's license and reliable, insured, and registered automobile

Additional Information

• The hiring process for this role consists of applying, followed by a phone screen, online assessment(s), interview(s), an offer, and background/reference checks.

• Background Screening: A background check, which may include a drug test or other health screenings depending on the role, will be required prior to employment.

• Job Description Scope: This job description is not exhaustive and may include additional activities, duties, and responsibilities not listed herein.

• Vaccination Requirement: Employees in patient, client, or customer-facing roles must be vaccinated against COVID-19 and influenza. Requests for religious or medical accommodations will be considered but may not always be approved.

• Employment Eligibility: Compliance with federal law requires identity and work eligibility verification using E-Verify upon hire.

• Equal Opportunity Employer: At Vynca Inc., we embrace diversity and are committed to fostering an inclusive workplace. We value all applicants regardless of race, color, religion, age, national origin, ancestry, ethnicity, gender, gender identity, gender expression, sexual orientation, marital status, veteran status, disability, genetic information, citizenship status, or membership in any other protected group under federal, state, or local law.

Community Outreach Manager

Job Summary
The Community Outreach Manager role is an integral part of the External Affairs team, ensuring KIPP DC is building and scaling the necessary relationships with elected officials, non-profit and community based leaders and stakeholders to support the learning of KIPP DC students and their families external to our KIPP DC schools. The Community Outreach Manager will support the External Affairs Team by dispelling myths while raising awareness about KIPP DC, amplifying KIPP DC messaging across multiple audiences, and serving as a liaison to the broader community. The starting salary range for this role is $78,436-$5,256 . This is a full-time , hybrid flexibility role based at KIPP DC HDQ with assignments that include working from KIPP DC’s various campuses with an anticipated start date of September 2025.

By 2025, KIPP DC will build upon two decades of proven results to develop into a more impactful, innovative, and inclusive school system that provides joyful, identity-affirming learning experiences so that all students and alumni achieve extraordinary outcomes.

Our work is grounded in a commitment to excellence, equity, and justice. We believe all students have the right to rigorous, relevant, and joyful learning experiences led by exceptionally talented and diverse educators who promote student achievement and a sense of belonging. We believe students and teachers best succeed when surrounded by an ecosystem of supports, including our central headquarters team that supports KIPP DC’s 20 schools and two programs, 7,500 students, and 1,300 teachers, leaders, and staff members dedicated to this mission.

The External Affairs Team tells the KIPP DC story and engages our school and staff communities while raising awareness about the joyful learning environments, extra-curricular and career development opportunities, and all of the many wonderful features KIPP DC has to offer. As a team, we believe deeply in excellence, holding true to our values, collaboration, clarity, and doing what's best for our students and families. As a perk, we're big on having fun along the way.

Building strong community relationships with external partners and stakeholders to ensure that KIPP DC can accomplish its mission, is an integral function of our team. You will lead the effort in fostering strong, supportive relationships with all relevant stakeholders, creating an environment conducive to student success and community well-being. By building relationships with relevant community partners by attending and supporting meetings and events and hosting community-based events, you will help influence the decision-makers on the critical issues related to KIPP DC.

At KIPP DC, we actively seek to influence the overall public education ecosystem in the District of Columbia. This position will contribute to the development and execution of strategies and partnerships to deploy an aggressive community engagement and advocacy strategy to ensure every KIPP DC student can receive a quality public education.

The ideal candidate for this position will bring experience in DC governmental relations and local community engagement, strong relationships with local non-profits, and community-based and social justice organizations, and be well-versed in key educational equity policy debates. The Community Engagement Manager will collaborate with KIPP DC teammates and external organizing partners to help build civic capacity around bold approaches to address educational equity issues for KIPP DC specifically and DC public education in general.

Community Engagement Outreach (50%)

• Represent KIPP DC at community meetings, events, and functions, including Advisory Neighborhood Commission meetings
• Implement a comprehensive community outreach strategy that aligns with KIPP DC's mission and vision.
• Build and maintain positive relationships with community leaders, organizations, and residents.
• Plan and execute effective outreach events and initiatives that engage the community.
• Track and report on the impact of community outreach efforts.
• Stay abreast of local issues and concerns to inform outreach strategies.
• Develop materials, workshops, and campaigns to raise awareness and mobilize support.

Community Partnerships (20%)

• Identify and cultivate formalized community partnerships that benefit KIPP DC students, families, and staff.
• Maintain and strengthen partnerships through ongoing support.
• Provide regular updates regarding partnership status and meetings to organization leadership.

Collaboration (20%)

• Coordinate with the communications team on all aspects of community outreach communications.
• Partner with the student recruitment team on events and initiatives to drive interest in and enrollment at KIPP DC schools.
• Support fundraising efforts by cultivating relationships with potential donors and sponsors within the community.

Advocacy (10%)

• Advocate for policies and decisions that support the interests of KIPP DC, its students, and the broader charter school sector.
• Collaborate on initiatives that promote educational equity and excellence within the city.
• Identify and partner with like-minded policy and advocacy organizations to advance common goals.

Required Qualifications

• Bachelor's degree required
• At least 5 years of experience in public education

Preferred Qualifications

• Graduate degree in public policy
• Experience in supporting an organization’s government affairs or public policy
• Experience working with local advocacy organizations
• Strong understanding of press strategies
• Experience working with community organizations in the Washington, DC area (Wards 5,7,8)

Physical Requirements

• Flexibility to work outside normal business hours or weekends for KIPP DC events or community meetings
• Ability to travel across KIPP DC schools and throughout Washington, DC.

Demonstrated Excellence in the Following Areas:

• Commitment to Students and Schools: Demonstrates commitment to education reform, believing in every child's potential for success and prioritizing students, schools, and the essential role of families .
• Strategic Thinking and Problem Solving: Finds creative solutions to challenges that achieve broader goals of team and organization.
• Project Management: Sets a high bar for own work and supports others to achieve desired team outcomes.
• Communications and Influence: Demonstrates adept communication skills and influence to advance work by adjusting content and style.
• Teamwork: Contributes to a supportive team culture, fostering diverse work styles and maintaining a high performance standard .
• Trust and Collaboration: Establishes and nurtures effective relationships with a diverse set of stakeholders to support the best outcomes for our work.
• Cultural Humility: Advances KIPP DC’s commitment to anti-racism by creating a diverse, equitable, and inclusive environment for all stakeholders.
• Continuous Learning: Commits to continuous learning through feedback, self reflection, humility, and action.

KIPP DC offers an extremely competitive compensation and benefits package:

• The anticipated starting salary range for this position is $78,436- 85,256 . At KIPP DC we strive for clarity, equity, and to be highly competitive. When determining salaries we look at benchmarks in the education and non-profit sector.
• KIPP DC offers a robust benefits package including medical, dental, and vision insurances; various voluntary benefits; and employer paid benefits such as short term disability, long term disability, life insurance, and a membership to One Medical.

• KIPP DC also offers a 403(b) retirement account with a 3% employer contribution and a 3% match with vesting after three years.
• Currently, individuals in this role have up to 15 paid time off days, up to 10 paid sick days, and 12 paid holidays. This is subject to change and your exact schedule will be shared in your offer letter.

Equal Employment Opportunity Employer

KIPP DC Public Schools does not discriminate against, or tolerate discrimination against, employees or applicants for employment on any legally-recognized basis or protected class including, but not limited to, actual or perceived race, color, national origin, immigration status (except as necessary to comply with federal, DC, state, or local law), religion, sex (including pregnancy, childbirth, lactation and related medical conditions), age, physical or mental disability, medical condition, sexual orientation, gender (including gender identity or expression), marital status (including domestic partnership status), genetic information, political affiliation, pregnancy, family responsibilities, personal appearance, veteran status, uniform service member status, status of being unemployed, status of victim a survivor of domestic violence, sexual offense or stalking, matriculation or any other protected class under federal, state, DC, or local law.

Click here or here to review KIPP DC’s non-discrimination policy and KIPP DC’s Title IX Coordinator’s contact information.

Please Note: If you encounter difficulties submitting your application or fail to receive a confirmation email after applying, kindly reach out to Danica Cunningham at . Please include your name, resume, and specify the role you are applying for in your email. We appreciate your understanding and apologize for any inconvenience caused.