78 Crisis Intervention jobs in the United States

Job Description

Salary: DOE: $19.90-$4.85

Northwest Human Services is a non-profit leader in providing advocacy, quality healthcare and social services in Marion and Polk counties since 1970. We are a mission focused organization providing compassionate and professional medical, dental, psychiatry, mental health, and wraparound services for those in our community who need it most - uninsured individuals, families, the homeless, and migrant workers. As a Community Health Center we value a culture of belonging, diverse perspectives, and life experiences. Our organization embraces innovation, collaboration, and work-life harmony.

CRISIS INTERVENTION SPECIALIST

Location: Salem OR 97304

Night Shift Differential: 2.50

Sign-on Bonus: (night shift) 1000 (Internal candidates that are currently employed here at NWHS are not eligible for a sign-on bonus.)

Referral Bonus: (night shift) 500 (Referral bonus expire at the close of this job posting)

Northwest Human Services (NWHS) is seeking compassionate and dedicated individuals to join our Crisis & Information Hotline Team. This vital role within our 24/7 program offers immediate crisis intervention, resources, and support to individuals in urgent need. If youre passionate about mental health, excel in fast-paced environments, and are eager to make a meaningful difference in your community, this position may be a perfect fit for you.

As a Crisis Intervention Specialist, youll play a key role in helping individuals navigate some of their most challenging moments. By providing immediate, life-affirming support, youll empower clients to regain stability and connect them to critical mental health resources and services.

Shifts: Shifts are determined by call volume trends and operational needs.

Shift Types:
This position is part of a 24/7 program, and coverage is needed across all hours. Shifts may include:

• Day Shift:
  8:00 AM 4:00 PM
• Swing Shift (Afternoon/Evening): 4:00 PM 12:00 AM
• Night Shift (Overnight): 12:00 AM 8:00 AM
• Weekend and Holiday Shifts as needed
• On-Call or Rotating Schedules may apply based on team needs

YOUR ROLE:
Crisis Intervention Specialists provide 24-hour crisis intervention, suicide prevention, risk assessment, and brief supportive counseling over the phone to clients who are experiencing emotional distress, suicidal ideation, and/or seeking information on available mental health services. The Crisis and Information Hotline answers all calls made to 988 in Marion and Polk counties and acts as after-hours crisis support for multiple community partners. Crisis Intervention Specialists provide crisis intervention, risk assessment screening, safety planning, follow-up support, and advocacy based on client's assessed needs. Candidates must be eligible to obtain/maintain a QMHA-R level certification. (Certifications - MHACBO)

QUALIFICATIONS:

• Bachelors degree in social work or behavioral health sciences field, or combination of at least three years relevant work, education, training, or experience.
• Demonstrated ability to work effectively as a member of an integrated team.
• Demonstrated ability to use appropriate problem-solving and decision-making skills while working with individuals who may be very escalated or experiencing acute crisis.
• Understanding of Trauma-Informed Care models.
• Demonstrated ability to practice self-reflection

JOB REQUIREMENTS:

• Work some holidays and weekends.
• Remote work may be required, but this is not a fully remote position.

• Due to the nature of the position, there are no scheduled lunch breaks. As a 24/7 program, the role requires flexibility in managing breaks and meals during shifts. Employees are expected to remain on-call for client support throughout their shift.

ABOUT OUR CRISIS & INFORMATION HOTLINE:
Our Crisis & Information Hotline operates 24 hours a day, 7 days a week, 365 days a year. Our goal is to foster the life-affirming part of each caller and to empower them to maintain or improve their quality of life. The Hotline is a member of the National Suicide Prevention Lifeline, and is accredited by the American Association of Suicidology, meaning we are held to the highest national standards for suicide intervention services. Learn more about our Hotline here:

SUMMARY OF BENEFITS:Our Agency strives to provide a benefits program that is comprehensive and competitive within our industry.

• Healthcare insurance plans: Medical, Dental, Vision
  
• Group Life: Short-Term & Long-Term Disability 100% paid by employer
• 403(b) retirement plan with 2% of employer contribution and up to 3% employer match
• Flex Spending

Job Description

Catholic Charities of the Archdiocese of Newark is currently seeking Full Time Clinician  for our Mobile Response and Stabilization Services Program  located in Jersey City, NJ .

Requirements:

The position requires all of the following:

• Master's Degree in social work or a related field
• Valid driver's license

Bilingual fluency in English and Spanish or English-Arabic preferred. 2-3 years of experience working with children and families, preferably in crisis assessment and intervention is preferred but not required.

Position Duties:

• Provide crisis de-escalation/intervention and assessment, safety planning, and stabilization and case management services to families and children in their homes, schools, and other community locations.
• Coordinate discharge/transition services, including referral and linkages to services, and supports that are appropriate with the level of need.
• Complete a comprehensive individualized crisis plan for each client within the specified time frame that includes behaviorally specific goals, strategies, and a plan of service
• Establish and maintain client records and electronic documentation for clients in compliance with program policies and procedures
• Record service data as required for statistical reporting
• Work in conjunction with other staff in relationship to providing appropriate services for clients

The mobile response/crisis intervention worker should have the following abilities:

• Excellent communication, organizational, inter-personal, and self-management skills
• Ability to work independently and as part of a team
• Ability to work in a fast paced environment
• Ability to work in the field, in home and community based settings
• Ability to prioritize assignments and complete them on time
• Ability to work evening hours
• Excellent understanding of Catholic Charities' mission, values, and ethics

About the Mobile Response & Stabilization Services Program:

• Catholic Charities' Mobile Response program, based in Jersey City, New Jersey, provides families with counseling, guidance, and referral services to address juvenile crises and to help in stabilizing and preserving the family unit. The program addresses juvenile behavioral problems, such as truancy, chronic runaways, family disputes, and curfew violations. Mobile Response services are available 24 hours a day, seven days a week, 365 days a year, to help children and youth who are experiencing emotional or behavioral crises. The services are designed to defuse an immediate crisis, keep children and their families safe, and maintain the children in their own homes or current living situation (such as a foster home, treatment home or group home). Mobile response/crisis intervention workers respond to calls received by the program through a centralized screening entity that determines the need for services. Workers must respond to calls within one hour by traveling to wherever the crisis occurs, such as in the child's/family's home, in school, or other community locations. The Mobile Response program utilizes agency-owned cars that workers use to drive to the site of the crisis.

How to Apply:

• If you are a qualified candidate, passionate about working with children and families, please submit a cover letter, with desired salary, and a resume online.

Current Employees:

• Please be advised that current employees applying to open positions within the Agency are required to fill out an Agency Internal Job Application Form which is available for download to all employees on HR's public folders in Outlook. Please forward the completed form to HR via email to the agency email address indicated at the end of the application form.

AGENCY MISSION

• In response to the Gospel of Jesus Christ, Catholic Charities, as a ministry of the Archdiocese of Newark, serves the poor and marginalized and advocates for their needs in order to promote the inherent dignity and worth of all people without regard to race, religion, or culture.

BENEFITS

• CCAN offers a competitive compensation and comprehensive benefits package for employees, with an 80/20% cost split between employers (80) and employees (20). CCAN is an equal opportunity employer. M/F/D/V. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, gender identity, gender expression, national origin/ancestry, citizenship status, disability, age, marital or family status, and military or veteran status.
• Potential eligibility for federal student loan forgiveness.

INTERNAL APPLICANTS

• Please be advised that current employees applying to open positions within the Agency are required to fill out an Agency Internal Job Application Form which is available for download to all employees on HR's public folders in Outlook. Please forward the completed form to HR via email to the agency email address indicated at the end of the application form.

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Job Description

Description:

SUMMARY:

Provides direct supervision and crisis intervention services to young people and/or families participating in the Crisis Program. Effectively communicates program, agency, and community resource information to prospective clients and the general public.

REPORTS TO:

Crisis Program Manager

DEPARTMENT:

Crisis Program

SUPERVISES:

N/A

CRITICAL SUCCESS FACTORS (COMPETENCIES)

(What knowledge, skills and abilities are needed for success in this position?)

· Invested in client success

· Ability to communicate with youth, families, and professional staff in supportive and encouraging way

· Shows initiative to take on multiple tasks

· Demonstrates ability to remain calm in crisis situations

· Focuses and invests majority of shift on client interaction

· Ability to adjust approach to meet individual client needs

· Collaboratively works toward solving problems

MAJOR RESPONSIBILITIES / ACTIVITIES

1. Engages with young people and/or families to prevent crisis situations by phone and on a walk-in basis. If a crisis situation is present, then initiates appropriate crisis intervention techniques.

2. Initiates the crisis intervention intake process with each youth who seeks admission to the Crisis program. Conducts risk assessment through completion of the intake process and assures youth meet admission criteria to complete admission to program.

3. Answers incoming phone calls to the Crisis Program. Communicates the purpose and benefits of the Crisis Program and other Huck House programs as applicable with callers. Provides resource information on other community programs as deemed necessary.

4. Provides crisis intervention and facilitates crisis groups to clients in the Crisis Program. Engages youth in Non-Violent Crisis Intervention when escalating behaviors in youth and/or families occur.

5. Accurately completes all required documentation and reporting within established timeframes.

6. Performs general housekeeping, cooking and other routine maintenance duties in the Crisis center as needed.

7. Attends and participates in bi-weekly team meetings and small group discussions.

8. Proactive and attentive to needs of youth, teammates, and program.

9. Completes other duties as assigned.

Job Description

Are you looking to encourage growth and promote positive, healthy lives? CONCERN is a non-profit human services organization dedicated to providing child welfare, juvenile justice, and behavioral health services to children and their families. Since 1978, CONCERN has brought hope, offered opportunity, and inspired change in the communities that we serve.

Our Crisis program is searching for a part-time variable Crisis Intervention Specialist (CIS) to join our team. The ideal candidate will thrive in environments where no two days are the same and have a passion for helping our community members through times of distress.

Crisis Intervention Specialists are available 24/7 on a rotation basis to assist our consumers in times of need. You’ll work to determine the immediate safety steps to be taken and provide appropriate interventions and resources that address the current mental health needs. These services are provided over the phone to callers through our hotline and mobile when needed often to further assess needs in a clinical environment like a hospital setting.

The hours for this position are variable and dependent upon needs for coverage. Perfect opportunity for someone looking for supplemental income! Don’t hesitate to apply if interested, we can often work around your availability!

What Do I Need?
Education and Experience
Bachelor’s degree in Sociology, Social Work, Psychology, Gerontology, Anthropology, Political Science, History, Criminal Justice, Theology, Nursing, Counseling, Education or a related field.
OR
Registered Nurse
OR
High School diploma or equivalency and 12 semester credit hours in Sociology, Social Welfare, Psychology, Gerontology or other social science and 2 years of experience in public or private Human Services with 1 year of mental health direct care experience
OR
Consumer or family member who has 1 year of experience as an advocate or leader in a consumer or family group with a High School diploma or equivalency.

Other Requirements

• You will maintain required state and federal clearances.
• You will maintain a valid driver’s license and have the ability to travel to consumer locations as assigned.
  
• You will have strong organizational skills.
  
• You will be comfortable using technology for documentation.
  
• You will have strong written, verbal, communication, and interpersonal skills.
  
• You will have the ability to be both a team player and work well independently.

Duties and Responsibilities

• During non-operating hours of the clinic, participates in on-call rotation to include evenings, holidays, and weekends in accordance with program expectations.
• Telephonic and/or Mobile Crisis Intervention responses are required during these time periods.
• Obtains and/or reviews initial intake/referral/payer information and documents in Electronic Health Record (EHR) system.
• Conducts follow-up calls to consumers of Crisis Intervention services as requested by Clinical Supervisor and in accordance with practice standards.
• Supports, educates, and assists with training/mentoring other on-call staff responsible for working in the crisis program.
• Maintains proper documentation of all consumer related contacts and ensures documentation is concise, timely, and congruent with practice standards for crisis service delivery.

Hours of Work
Schedule and hours are varied as part of an on-call rotation.

Compensation Rates
$15-$5/hour

This position has variable pay rates based on weekday/weekend per diem and services provided:

Weekday on-call per diem:  $ 0 First on Call / 50 Secondary/ 40 Tertiary/ 20 Quaternary

Weekend on-call day per diem:  $ 20 First on Call/ 100 Secondary/ 80 Tertiary/ 20 Quaternary

Holiday on-call day per diem :  $ 50 First on Call/ 120 Secondary/ 100 Tertiary/ 50 Quaternary

Telephone service delivery- 15/hour

Mobile service delivery- 25/hour plus round-trip mileage per mile.

Benefits
401k + 2% match (additional annual discretionary match if you work 1,000 hours or more!)
Virtual Care Clinic & Prescription Services for ALL  employees and dependents (up to 7 people)! (EMPLOYER PAID! ) This includes Primary, Pharmacy and Urgent Care needs! 
4 hours of Birthday Holiday pay! 
Employee Assistance Program (Resources for you and your family)
Employee Referral Program

What happens next?
After you apply, a member of the hiring team will review your qualifications and experience. If determined you are a good match, we will be in touch to schedule an interview.

EOE

Job Description

Position: Crisis Intervention Specialist

Location: Cortelyou Rd Supportive Housing Program

Hours: Full Time - 35 hours per week - Ability to work until 8 pm, twice a week and rotating weekends

Salary range: $60,000 - $70,000

Reports to: Assistant Program Director

Position Summary: Founded in 1866, Brooklyn Community Services (BCS) empowers children and families to reach their full potential, strengthen families, and foster self-sufficiency in adults. With programs in 40 locations, BCS serves more than 20,000 individuals a year.

1921 Cortelyou is a 46 unit supportive housing program located in Flatbush Brooklyn. The Program specifically services young adults 18-25 years old with Serious and Persistent Mental Illness and have a chronic history of being unhoused. Most of the young adults living at 1921 Cortelyou are members of the LGBTQ+ community. The Program offers a safe and affirming living environment and supportive services to help our young adults to move towards long term stability. This Program is under the NY/NY 15 population C agreement and funding is being provided through the Department of Health and Mental Hygiene.

Position Summary:

The crisis intervention specialist will respond to situations where stress, depression, or any other mental health issue may create a personal crisis including but not limited to the following: suicidal thoughts, emotional trauma, serious mental illness, anxiety, housing crisis .models the best practices of hospitality and positive culture and work enthusiastically as part of a team.

Responsibilities:

• Conduct routine behavioral risk assessments and safety plans

• De-escalate high risk behaviors that may be creating an unsafe environment for a client or others around them.

• Provide guidance to clients in dealing with housing-related issues

• Recommend appropriate Person-Centered interventions strategies.

• Provide routine follow-up.

• Provide supportive counseling and motivational interviewing on a short term basis

• Provide crisis management support as necessary.

• Facilitate one-on-one sessions and groups.

• Participate in clinical team meetings

• Make referrals for clients and linkages

• Complete psychosocial assessments for 2010e applications.

• Create Wellness Self-Management Services Plans

• Serve as an advocate and liaison for person in crisis

• Complete documentation in a timely manner in Apricot database

• Emergency On-call rotation with Program Director and Assistant Program

• Follow-up on hospital admissions and discharges

• Attend staff meetings and trainings as required by Assistant Program Director

• Other tasks, as may be required

Qualifications Required:

• Master's in counseling, psychology, public administration or mental health required, MSW/LMSW preferred

• Experience working with individuals with mental illness and substance abuse, preferably with homeless adults and at-risk populations. Experience working with the LGBTQIA+ community strongly preferred

• Strong communication and organizational skills; great attention to detail

• Proven ability to work with a range of people from diverse backgrounds and circumstances

• Maintain client and staff confidentiality

• Comfortable providing services in BCS office and tenant’s apartments

• Computer literacy (Microsoft Word, Excel, Gmail, etc.)

• Ability to work until 8 pm, twice a week and rotating weekends

• Previous work experience in a social service agency or non-profit organization

• Interest in working with underserved populations.

• Familiarity with electronic data records systems

• Bilingual in Spanish preferred

• Must undergo pre-employment screenings such as the Criminal Background Check required by OMH

BCS is an Equal Opportunity Employer. Auxiliary aids and services are available upon request to individuals with disabilities.

Members of the LGBTQIA+ community are strongly encouraged to apply.

Job Description

SALARY

$76,500 - $85,100

New hires may earn a salary ranging from the minimum to the midpoint of the pay scale, with education and experience taken into consideration.

FIND OUT ABOUT THIS ROLE AND OUR MISSION TO CREATE POSITIVE CHANGE

The Crisis Intervention Manager serves as a key resource for responding to critical incidents, such as crises, emergencies, and natural disasters. Working in collaboration with Plymouth’s Safety Management Team and community partners, the Crisis Intervention Manager helps to develop-, coordinate, implement and evaluate Plymouth’s critical response plans, policies, and procedures to improve prevention, preparedness and continuity of vital operations and services. With a strong understanding of the mental health system and intervention strategies, the Crisis Intervention Manager provides practical and sound guidance, consultation, and assistance to Plymouth’s Safety program.

Plymouth Housing is a nonprofit organization that develops and operates permanent supportive housing for single adults who have experienced chronic homelessness. With apartment buildings throughout King County, Plymouth is helping the most vulnerable members of our community leave homelessness behind forever. At Plymouth, we’re not simply trying to get people off the streets. We provide supportive services like case management and health care so that our residents can thrive long-term. As part of our strategic vision, we are building internal behavioral health services and transforming our systems to address rapid growth and the changing needs of residents.

WHAT YOU CAN EXPECT TO BE DOING IN THIS ROLE AT PLYMOUTH HOUSING

• Establish cooperative relationships and collaborate with first responders and community partners (e.g., mental health providers, hospitals, public safety, criminal justice system) to develop and implement critical response plans and resources that enhance prevention, preparedness, and continuity of vital operations and services.
• Monitor compliance with established standards.
• Support the Safety team by responding to critical incidents (e.g., crises, emergencies, natural disasters) by providing direct intervention, triage, and stabilization services in-person and/or by phone.
• Participate actively in an after-hours on-call rotation to address crisis situations and safety needs.
• Serve as in-house de-escalation expert.
• Support staff as a first responder by providing guidance, consultation, and assistance directly after a traumatic event or crisis.
• Maintain the respect and dignity of each affected individual, being attentive to special population concerns and conducting wellness checks as needed.
• Demonstrate effective skills in case investigation, evaluation, and integration of facts, and recommendations that lead to informed decision-making.
• Perform After Action Reviews post-incident as part of Plymouth’s response protocol.
• Manage the critical incident debrief process, including data collection, tracking, and reporting.
• Provide updates to leadership and recommendations for improvements.
• Manage and monitor the Violent Incident Report (VIR) system, adjusting the rating system as needed and ensuring staff orientation to the system. Provide outreach to staff who experience a VIR 2, VIR 3, or take traumatic event leave.
• Maintain confidentiality and integrity of information.
• Coordinate with Facilities and IT departments for Security programs and procedures.
• Supervise and maintain training of the Plymouth Safety Ambassador program.
• Ensure compliance with all applicable policies, regulations, and laws.
• Participate as a contributing member of the Crisis Management Team and Safety Committee.
• Perform other related duties as assigned.

SOME KNOWLEDGE, SKILLS, AND ATTRIBUTES WE NEED FROM YOU

• Commitment to working toward diversity, equity, and inclusion in providing services to tenants and working with Plymouth staff.
• Ability to communicate and work effectively with a diverse group of voices, supporting Plymouth’s commitment to becoming an anti-racist organization.
• Familiarity with crisis intervention, harm reduction strategies, and emergency management best practices.
• Strong knowledge of public safety systems, the criminal justice system, the mental health system, and homeless services system.
• Familiarity with the King County crisis response system, other relevant community resources, and methods of access.
• Ability to assess situations quickly and respond empathetically and appropriately to ensure the physical and emotional safety of all affected individuals.
• Effective conflict resolution, negotiation, and mediation skills.
• Clear verbal and written communication skills, including facilitation, presentation, and training abilities.
• Ability to build relationships, network, and collaborate with community partners, staff, and others.
• Capability to research, gather, analyze, and synthesize data into clear, relevant reports.
• Strong attention to detail to ensure accuracy, completeness, and consistency.
• Ability to work independently and with minimal supervision in a dynamic environment of change, challenge, and multiple deadlines/priorities, demonstrating organization, flexibility, and efficiency.
• Proficiency and experience with Microsoft Office applications, particularly Word, Excel, Outlook, and PowerPoint.
• Experience using customized databases.

QUALIFICATIONS

• Bachelor’s Degree in counseling, social sciences or combination of education or equivalent, relevant work experience.
• Minimum of three years’ experience providing crisis intervention services, especially with people who experience mental illness or emotional disturbances.
• Work or volunteer experience in the nonprofit sector.
• Valid Washington State driver’s license.
• Crisis Prevention Institute (CPI) credential is preferred.

BENEFITS

• We offer a comprehensive benefits package for Full-Time employees, including Medical, Dental, Vision, PTO, and 403(b) options. Additionally, employees have access to supplementary benefits such as the Employee Assistance Program, a subsidized ORCA pass, and more. This is a full-time position with benefits. Join us and be a catalyst for positive change!

Plymouth Housing is an equal opportunity employer. We recruit, hire, train and promote employees based on merit and business needs, and without regard for race, color, citizenship status, national origin, ancestry, gender, sexual orientation, age, weight, religion, creed, physical or mental disability, marital status, veteran status, military status, political affiliation, or any other factor protected by law.

Job Description

Summary: Crisis Intervention Specialist will respond to crisis calls that are assigned by the Supervisor of CRT to perform wellness checks, address behavioral needs, facilitate access to immediate care, and link a client experiencing crisis to the appropriate resources.

Essential Functions:

• Performs wellness checks by working closely with Property Management and/or Security while accessing a client’s unit.
• Refers clients to appropriate internal and external resources.
• Serves as a resource to clients by being visible in the milieu.
• Builds relationship with clients in order to strengthen the community and to create trust between clients and staff. Communicates concerns to program leadership.
• Upholds the CREED: Compassion, Respect, Empathy, Empowerment, Dignity while assisting clients who are experiencing crisis.
• Participates in the Multidisciplinary Approach to Services (MAS) meetings.
• On-time completion of assigned training and policies.
• Performs other duties as assigned.

Qualifications:

• High School graduate or GED completion.
• At least one year of experience with underserved populations in social service setting.
• Knowledge of assessment, risk assessment, crisis management, and conflict resolution.
• Participate in an annual Tuberculosis screening and/or other screenings when necessary. Reasonable accommodations may be granted where appropriate.
• Must be able to meet requirements to drive an agency vehicle.
• Must be bi-lingual: English and Spanish.
• Experience as a Peer Specialist or Security Officer job is a plus.

The pay rate for this role is based on several factors including the candidate's experience, qualifications, and internal equity. The initial offer usually falls between the minimum and midpoint of the applicable salary range.

Job Description

Are you looking to encourage growth and promote positive, healthy lives? CONCERN is a non-profit human services organization dedicated to providing child welfare, juvenile justice, and behavioral health services to children and their families. Since 1978, CONCERN has brought hope, offered opportunity, and inspired change in the communities that we serve.

Our Crisis program is searching for a part-time variable Crisis Intervention Specialist (CIS) to join our team. The ideal candidate will thrive in environments where no two days are the same and have a passion for helping our community members through times of distress.

Crisis Intervention Specialists are available 24/7 on a rotation basis to assist our consumers in times of need. You’ll work to determine the immediate safety steps to be taken and provide appropriate interventions and resources that address the current mental health needs. These services are provided over the phone to callers through our hotline and mobile when needed often to further assess needs in a clinical environment like a hospital setting.

The hours for this position are variable and dependent upon needs for coverage. Perfect opportunity for someone looking for supplemental income! Don’t hesitate to apply if interested, we can often work around your availability!

What Do I Need?
Education and Experience
Bachelor’s degree in Sociology, Social Work, Psychology, Gerontology, Anthropology, Political Science, History, Criminal Justice, Theology, Nursing, Counseling, Education or a related field.
OR
Registered Nurse
OR
High School diploma or equivalency and 12 semester credit hours in Sociology, Social Welfare, Psychology, Gerontology or other social science and 2 years of experience in public or private Human Services with 1 year of mental health direct care experience
OR
Consumer or family member who has 1 year of experience as an advocate or leader in a consumer or family group with a High School diploma or equivalency.

Other Requirements

• You will maintain required state and federal clearances.
• You will maintain a valid driver’s license and have the ability to travel to consumer locations as assigned.
  
• You will have strong organizational skills.
  
• You will be comfortable using technology for documentation.
  
• You will have strong written, verbal, communication, and interpersonal skills.
  
• You will have the ability to be both a team player and work well independently.

Duties and Responsibilities

• During non-operating hours of the clinic, participates in on-call rotation to include evenings, holidays, and weekends in accordance with program expectations.
• Telephonic and/or Mobile Crisis Intervention responses are required during these time periods.
• Obtains and/or reviews initial intake/referral/payer information and documents in Electronic Health Record (EHR) system.
• Conducts follow-up calls to consumers of Crisis Intervention services as requested by Clinical Supervisor and in accordance with practice standards.
• Supports, educates, and assists with training/mentoring other on-call staff responsible for working in the crisis program.
• Maintains proper documentation of all consumer related contacts and ensures documentation is concise, timely, and congruent with practice standards for crisis service delivery.

Hours of Work
Schedule and hours are varied as part of an on-call rotation.

What Do I Get? 
$15-$5/hour

This position has variable pay rates based on weekday/weekend per diem and services provided:

Weekday on-call per diem:  $ 0 First on Call / 50 Secondary/ 40 Tertiary/ 20 Quaternary

Weekend on-call day per diem:  $ 20 First on Call/ 100 Secondary/ 80 Tertiary/ 20 Quaternary

Holiday on-call day per diem :  $ 50 First on Call/ 120 Secondary/ 100 Tertiary/ 50 Quaternary

Telephone service delivery- 15/hour

Mobile service delivery- 25/hour plus round-trip mileage per mile.

Benefits
401k + 2% match (additional annual discretionary match if you work 1,000 hours or more!)
Virtual Care Clinic & Prescription Services for ALL  employees and dependents (up to 7 people)! (EMPLOYER PAID! ) This includes Primary, Pharmacy and Urgent Care needs! 
4 hours of Birthday Holiday pay! 
Employee Assistance Program (Resources for you and your family)
Employee Referral Program

What happens next?
After you apply, a member of the hiring team will review your qualifications and experience. If determined you are a good match, we will be in touch to schedule an interview.

EOE

Job Description

Crisis Intervention Supervisor - Second Shift
Center for Community Resources
DuBois, PA

WANT TO WORK FOR AN AGENCY THAT’S BEEN VOTED BEST PLACES TO WORK FOR 10 CONSECUTIVE YEARS WITH COMPETITIVE BENEFITS AND SALARY?

Center for Community Resources Clearfield/Jefferson Crisis Intervention Services is looking for a compassionate mental health professional. Crisis Intervention services include telephone, walk in and mobile assessment, crisis counseling, conflict resolution, referral and linking to community resources. Work in a supportive team environment while helping people access mental health/drug and alcohol services in Clearfield/Jefferson.

CCR’s mission is to connect people to services and that’s exactly what you’ll be doing in this role. Here, you’ll appreciate the support and camaraderie of a local team as you provide the community with care and support that will improve their mental health and well-being.

Daily Functions:
• Provide direct supervision of crisis specialists and ensure program meets licensure requirements.
• Perform all duties of a crisis intervention specialist.
• Performs daily chart reviews to ensure that clinical interventions are appropriate. Clinical deficiencies are discussed with crisis worker and documents accordingly in a supervision.
• Ensures clinical documentation by staff meets standards via chart reviews.
• Provide supervisor duties such as new staff training, scheduling, performance evaluations and employee oversight performance issues and documents activities accordingly.
• Collaborates and consults with managers in completing the crisis staff schedule.
• Assists with the training of new hires and assesses ability of each worker in collaboration with managers and documents accordingly.
• Ensures adequate coverage in crisis at all times and demonstrates flexible schedule to ensure adequate program coverage.
• Ensures all assigned performance evaluations to are completed, reviewed and submitted to HR at least 1 week prior to due date.
• Consults with managers and HR on any performance or policy violations by staff and documents all supervisions with employees to resolve the issue.
• Facilitate service coordination with community services involved along with interagency resources.

The hours for this position are 4pm – 12 am with rotating weekend on shift and on call hours supported in the Clearfield/Jefferson counties. We also offer a possible higher salary based on experience. The starting salary range for this position is $25.00/hr. Afternoon shift differential is $.75/hr. and the midnight shift differential is 1.50/hr. Crisis Intervention Supervisors are required to work rotating weekends on-call with responding, in person, to the community. We pay a stipend of up to 350 when covering on-call hours.

This is a very rewarding position that can develop into a long-term career. At CCR, there are lots of opportunities for career development. It is a great way to improve your skills and education.

Qualifications:
Bachelor’s degree in human services or related field. With major course work in sociology, social work, psychology, gerontology, history, criminal justice, nursing, counseling, education, theology, political science or related field AND one year experience in mental health field required.

Required Five years of Mental Health experience, or related field with two of the years being supervisory. Valid driver’s license, proof of auto insurance, Act 33/34 and FBI clearances will be required. Individuals who have accessed human services are encouraged to apply.

EOE/ADA Benefits:
• Health Insurance
•  Employee Only: $35.00/per pay br />• Employee & Children: $7 .00/per pay
• Employee & Spouse: 90.00/per pay
• Full Family: $100 00/per pay
• FREE Dental & Vision
• FSA – Flexible Spending