Customer Service Lab Chemist

Greenville, South Carolina $80000 - $120000 year Chemistry Industry

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full_time
Job Description

Job Description

Position Overview:
The Customer Service Lab Chemist plays a vital role in supporting the sales team by preparing product samples, conducting laboratory testing, and delivering prompt technical support to customers. Acting as a bridge between the laboratory and commercial operations, this position ensures customer needs are met efficiently, accurately, and professionally. The Lab Chemist reports directly to the Site Manager and works closely with the Sales and Quality teams to align laboratory activities with business objectives.

Job Responsibilities:

1.    Customer Support: Partner with the sales team to understand customer requirements, prepare customized samples, and develop technical documentation.

2.    Sample Preparation: Formulate and prepare lab samples—including emulsions, blends, and other products—based on customer specifications and internal guidelines.

3.    Lab Maintenance: Maintain a clean, organized, and safe laboratory environment by cleaning glassware, managing supplies, and following safety protocols.

4.    Equipment Operation: Operate and assist with testing and calibration of mixing and analytical lab equipment according to standard procedures.

5.    Documentation: Accurately record formulations, procedures, and results in laboratory notebooks and internal systems to ensure traceability and consistency.

6.    Inventory Management: Monitor and manage raw materials and lab supplies, place orders, and verify deliveries as needed.

7.    Preventive Maintenance: Perform routine maintenance and troubleshooting on lab equipment, coordinating repairs and service calls when necessary.

8.    Quality & Safety Compliance : Follow company procedures related to product quality and lab safety; promptly report any deviations or safety concerns.

9.    Internal Communication: Clearly communicate technical findings and recommendations with sales, quality, customer service teams, and other stakeholders.

10.  Product & Technology Development: Support the Site Manager in developing new products and technologies aligned with customer needs and sales objectives.

11.  Technical Resource: Provide accurate, timely technical support and product recommendations to both customers and sales representatives to resolve inquiries and application challenges.

12.  Sample Shipping: Work closely with the Shipping and Logistics department to prepare and ship product samples to customers, ensuring accuracy and proper documentation.

13.  Collaboration: Work closely with Quality Control and other lab personnel to maintain an efficient and organized laboratory environment.

14.  Continuous Improvement: Take ownership of new and unique requests, contribute to process enhancements, and explore opportunities to add value to lab operations.

15.  Test Method Development: Assist in developing test methods, improving formulations, and ensuring compliance with safety, regulatory, and quality standards.

15.

Qualifications:

  • Bachelor’s degree in Chemistry or a closely related field with 1–3 years of lab or formulation experience.
  • Ability to work cross-functionally with both technical and non-technical teams.
  • Strong organizational, documentation, and communication skills.
  • Ability to multitask and prioritize effectively in a fast-paced setting.

Skills

  • Operation of mixing equipment
  • Flash point testing
  • Basic lab testing such as pH, viscosity, etc.
  • Knowledge of chemical reaction set-up
  • Operation of analytical equipment – IR, GC, HPLC
  • Ability to read and interpret analytical data
  • Ability to write reports and present information using Word, Excel, PowerPoint, etc.

Personal Qualities

  • Able to work independently
  • Able to work efficiently and effectively with others

Work Environment

  • Able to lift up to 40 lbs.
  • Ability to work overtime and off-shifts when necessary
  • Able to stand or walk for the entirety of the shift
  • Works in manufacturing and/or office environments as well as outdoors in all temperatures

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Customer Service Associate

Greenville, South Carolina $16 - $18 hour Hudson Creations Llc

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full_time
Job Description

Job Description


Superior Fence & Rail of Greenville is an industry leader seeking an experienced full time Customer Service and Operations Specialist .  Typical work hours are from 8:00am - 4:00pm, Monday through Thursday and 8:00am - 1:00pm on Friday. Pay starts from $16 per hour, depending on experience. 


**Please note that all offers of employment are contingent upon successfully passing a background check.


Job Responsibilities

  • Providing administrative and customer service support to the outside sales team
  • Making outbound calls to set appointments with prospective customers
  • Receiving inbound calls from customers
  • Providing support to customers, handle inquiries, and performing data entry
  • Assisting operations personnel as needed

Benefits 

  • Medical premium reimbursement (HRA)
  • Paid time off

Minimum Requirements 

  • At least two (2) years of customer service experience
  • Previous appointment scheduling experience
  • Computer skills (Google’s G Suite is preferred)
  • High School Diploma or Equivalent
  • Possess Valid SC DL
  • Pass background check (no felonies or sex offenses)

The Superior candidate will be:

  • Skilled in verbal and written communication
  • Highly attentive to detail
  • Organized
  • A self-starter
  • Proficient in typing and computer skills, especially Google’s G Suite applications 
  • Exceedingly positive in work attitude


“We are an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.”

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Customer Service Representative

Greer, South Carolina $19 - $24 hour Service Transport Inc

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full_time
Job Description

Job Description

Customer Service job description

Only qualified Candidates need apply

 Service Transport Inc. located in Greer, SC is looking to hire a dependable, positive person to join our Customer Service team. This person will report directly to our Customer Service Manager. He or she will work directly with all levels of Customers, dispatch, sales and management to maintain a positive, highly energetic and productive work environment. STI is a fast paced 24/7 operation dedicated to our customer needs and ever changing logistical challenges. Our Team is motivated to maintaining the highest standards and practices in the logistics industry and is dedicated to employee development. We are looking for the right individual to add to our Great Team.

Customer Service Responsibilities and duties

•    Answering incoming calls

•    Respond to emails

•    Enter Orders into our system and Quotes

•    Follow up with customers

•    Assist Customers with data and systems updates

•    Give Customers Updates on Expedited Shipments

•    Mail out customer giveaways (Pens, Calendars, T-shirts, hats, Scratch Pads, Cups, etc)

•    Work with Sales Rep on securing all quotes and business

•    Assist Sales rep with scheduling new customer appointments

•    Some customer outings after work

•    Develop Customer Rapport

•    Work closely with Sales Rep

•    Must be able to Multi-Task (answering emails while on phone, entering orders while on phone)

•    Fast Pace Environment

•    Research for Potential New Customers

Requirements

  • Must be able to type 40 per minute at 99% error free
  • Requires 90% sitting
  • Preferred logistics experience
  • Manage multiple customer websites daily
  • Inside Sales experience a plus

Please send your resume to

Steven Keller   

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Customer Service / Print Specialist

Travelers Rest, South Carolina $10 - $13 hour Abdou Holdings Inc

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full_time
Job Description

Job Description

Established and busy The UPS Store located in Travelers Rest SC is looking to hire a Customer Service / Print Specialist Team Member. Part-time, or full time positions are available.

The Customer Service / Print Specialist Team Member delivers world-class guest service to all retail guest, including business owners, corporate professionals, and busy families.

Job Description:

  • Packs and processes shipments for local, national, and international delivery using a variety of carriers and also manages and produces print orders.
  • Operate copiers, wide format printers, fax machines, binding equipment, roll laminators, and cash registers, among other daily tasks.
  • Expertly advises our valued guest by providing accurate information on our array of products, services, and best-value options and exhibits confidence by knowing best practices related to the industry.
  • Assist in Create, Design, and consult with guest concerning an array of print media from business cards, flyers, posters, banners, and various services.

The ideal candidate has at least one year of customer service experience, experience in a print production setting, experience with Adobe Creative Suite and Microsoft Office, knowledge of printing concepts, a friendly and genuinely helpful demeanor, and a professional appearance. He or she is driven to succeed and is an energetic self-starter and team-player who is trustworthy and a fast learner.

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Automotive Customer Service Specialist

Greenville, South Carolina Grease Monkey #41

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full_time
Job Description

Job Description

Benefits:

  • Company parties
  • Competitive salary
  • Dental insurance
  • Employee discounts
  • Flexible schedule
  • Free food & snacks
  • Health insurance
  • Opportunity for advancement
  • Paid time off
  • Training & development
  • Vision insurance

Company Overview
Founded in 1978 and headquartered in Denver, Colorado, the Grease Monkey brand currently operates more than 300 centers internationally with operations in Mexico, China, Colombia and Saudi Arabia. Grease Monkey is the nations largest independent franchisor of automotive oil change centers and is looking to expand in 2021 by opening 30+ new locations. Grease Monkey International, LLC is the nations largest independent franchisor of automotive oil change centers serving more than 2 million customers each year.
Our Grease Monkey Certified Pit Crews offer customers a service experience that is unrivaled in the automotive industry. Our highly trained technicians are certified using our proprietary Grease Monkey Technician Training & Certification Program. Grease Monkey certified pit crews offer drivers an exceptional experience, delivered with speed and precision.
Position Overview
The Customer Service Specialist is responsible for all aspects of customer service in a Grease Monkey center, and light clerical duties. This is an hourly position.
Essential Duties and Responsibilities
Provide Exceptional Customer Service
  • Maintain communications with waiting customers, keep them informed of wait times, answer questions. Answer telephone, direct calls, and answer customer inquiries.
  • Educate customers regarding the condition of fluids and filters, services available, promotions, and product guarantees.
  • Remind customers to submit feedback about their visit.
  • Thank all departing customers, remind them to return.
  • Review Service Order Ticket thoroughly with customers at check-out, explain services performed, purpose of static sticker, and reminder card.
  • Process all payments using the computer system and credit card machine.
  • Perform courtesy work when needed.
  • Assist manager in resolving customer complaints.
Maintain Customer Waiting Area
  • Make coffee; keep fresh coffee available at all times.
  • Clean and straighten the coffee service area. Clean and straighten waiting room chairs and tables. Clean waiting area restrooms, and stock restroom supplies a minimum of three times during the day.
  • Stock and maintain current reading materials ensuring it is appropriate for children. Stock supply of cups, creamer, sugar, and stirrers.
Maintain Front Office Area
  • Clean and straighten countertop and desk. Clean computer and equipment. File and organize paperwork (assist manager).
  • Stock Service Order Tickets.
  • Input vendor shipments on computer
Other Duties and Responsibilities
  • Place customer quality assurance calls, write customer thank you notes.
  • General center maintenance and cleaning duties.
  • Attend crew meetings as required.
  • Run errands and perform other duties as assigned by a Supervisor.
Job Qualifications
  • Excellent customer service skills
  • Basic literacy (ready, writing, math skills), Verbal and written communication skills, Keyboarding skills, Beginning computing skills
  • Attention to detail and accuracy
  • Previous customer service and general office experience necessary
Working Conditions
Equipment Used: Computer. Environment: Some exposure to outside weather elements, noise, and vehicle exhaust fumes throughout the entire shift.
Physical Activities: Position requires good corrected vision, hearing, frequent standing, walking, climbing, stooping, crouching, handling, reaching, and keyboarding.
Benefits/Perks
  • Discounted Services for Employees
  • Flexible Hours
  • Opportunities for Advancement


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Customer Service Associate

Spartanburg County, South Carolina Variety Stores LLC

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full_time
Job Description

Job Description

Big Lots is seeking motivated individuals to support our Stores as we provide essential products at great values to the communities we serve.

Summary

As a Big Lots Customer Service Associate you will be responsible for providing excellent customer service to our customers. Key priorities include greeting customers, assisting them with selection of merchandise, completing transactions, and answering questions regarding the store and merchandise. Other duties may include unloading trucks, processing freight, recovering merchandise and stocking shelves.

Duties and Responsibilities:

• Provides customer engagement in positive and approachable manner.

• Assists in maintaining a clean, well-stocked store for customers during their shopping experience.

• Helps in the unloading of merchandise from delivery trucks, organizes merchandise, and transports merchandise from stockroom to sales floor.

• Independently stocks shelves and recovers merchandise in the store.

• Accurately handles customer funds and processes transactions using the POS system.

• Remains constantly aware of customer activity to ensure a safe and secure shopping environment.

• Performs all other duties as assigned in order to maintain an effective and profitable store operation.

Position Requirements:

Education: Prefer completion of high school or equivalent. Ability to follow directives and interpret retail operational documents as assigned.

Experience: Prefer experience working in retail, hotel, restaurant, grocery or drug store environments.

Physical Requirements: Ability to regularly lift up to 50lbs from floor level to above shoulder height; must be able to meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, twisting, and repetitive lifting, with or without reasonable accommodation.

Availability: Ability to work a flexible schedule including days, evenings, weekends and holidays.

Skills and Competencies: Customer Focus, Developing Potential, Results Driven, Strong Organizational Skills, Communication Skills, Problem Solving/Decision Making, Job Knowledge and Relationship Management.

Working Conditions

•Retail store environment where extended periods of standing are required

•Retail store stockroom environment subject to fluctuations in temperature

•Frequent lifting and maneuvering of merchandise and displays.

•Exposure to dust and extreme temperatures while unloading trailers.

•Scheduled work hours may vary, to include evenings and weekends.

• Occasional use of ladders required.

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Customer Service Associate

Easley, South Carolina Variety Stores LLC

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full_time
Job Description

Job Description

Big Lots is seeking motivated individuals to support our Stores as we provide essential products at great values to the communities we serve.

Summary

As a Big Lots Customer Service Associate you will be responsible for providing excellent customer service to our customers. Key priorities include greeting customers, assisting them with selection of merchandise, completing transactions, and answering questions regarding the store and merchandise. Other duties may include unloading trucks, processing freight, recovering merchandise and stocking shelves.

Duties and Responsibilities:

• Provides customer engagement in positive and approachable manner.

• Assists in maintaining a clean, well-stocked store for customers during their shopping experience.

• Helps in the unloading of merchandise from delivery trucks, organizes merchandise, and transports merchandise from stockroom to sales floor.

• Independently stocks shelves and recovers merchandise in the store.

• Accurately handles customer funds and processes transactions using the POS system.

• Remains constantly aware of customer activity to ensure a safe and secure shopping environment.

• Performs all other duties as assigned in order to maintain an effective and profitable store operation.

Position Requirements:

Education: Prefer completion of high school or equivalent. Ability to follow directives and interpret retail operational documents as assigned.

Experience: Prefer experience working in retail, hotel, restaurant, grocery or drug store environments.

Physical Requirements: Ability to regularly lift up to 50lbs from floor level to above shoulder height; must be able to meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, twisting, and repetitive lifting, with or without reasonable accommodation.

Availability: Ability to work a flexible schedule including days, evenings, weekends and holidays.

Skills and Competencies: Customer Focus, Developing Potential, Results Driven, Strong Organizational Skills, Communication Skills, Problem Solving/Decision Making, Job Knowledge and Relationship Management.

Working Conditions

•Retail store environment where extended periods of standing are required

•Retail store stockroom environment subject to fluctuations in temperature

•Frequent lifting and maneuvering of merchandise and displays.

•Exposure to dust and extreme temperatures while unloading trailers.

•Scheduled work hours may vary, to include evenings and weekends.

• Occasional use of ladders required.

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Customer Service Representative

Mauldin, South Carolina Crunch Fitness Mauldin

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part_time
Job Description

Job Description

Club Role - Customer Service Representative (CSR)

Here at Crunch Fitness, we strive to cultivate a culture of diversity, acceptance, empowerment, and fun. We are searching for energetic and charismatic individuals to join our team!


Job Summary

The Customer Service Representative (CSR) role ensures all members, guests, and prospective members receive top-notch customer service.


Duties & Responsibilities

● Greet and check in all members, guests, and prospective members

● Answer phone calls in a polite and professional manner

● Inform prospective members about our membership options and current promotions

● Facilitate necessary updates to members’ accounts

● Ensure all retail items are fully stocked

● Operate the POS system and accept payments

● Assist in maintaining the neatness and cleanliness of the club

● Other duties as assigned


Compensation

● Part time employee

● Hourly rate

● Complimentary gym membership


Qualifications

● High school diploma or equivalent

● Customer service - 1 year (preferred)

● CPR/AED certification (preferred)

● Basic computer proficiency

● Professional attitude

● Upbeat and positive personality

● Efficient and effective communication skills

● Ability to multi-task and excel in a busy environment


Job Requirements

● Pass drug screening

● Background check

● Use of finger scan technology for recording time worked

● Not eligible to work remotely

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Customer Service Associate

Simpsonville, South Carolina Variety Stores LLC

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Job Descriptions

full_time
Job Description

Job Description

Big Lots is seeking motivated individuals to support our Stores as we provide essential products at great values to the communities we serve.

Summary

As a Big Lots Customer Service Associate you will be responsible for providing excellent customer service to our customers. Key priorities include greeting customers, assisting them with selection of merchandise, completing transactions, and answering questions regarding the store and merchandise. Other duties may include unloading trucks, processing freight, recovering merchandise and stocking shelves.

Duties and Responsibilities:

• Provides customer engagement in positive and approachable manner.

• Assists in maintaining a clean, well-stocked store for customers during their shopping experience.

• Helps in the unloading of merchandise from delivery trucks, organizes merchandise, and transports merchandise from stockroom to sales floor.

• Independently stocks shelves and recovers merchandise in the store.

• Accurately handles customer funds and processes transactions using the POS system.

• Remains constantly aware of customer activity to ensure a safe and secure shopping environment.

• Performs all other duties as assigned in order to maintain an effective and profitable store operation.

Position Requirements:

Education: Prefer completion of high school or equivalent. Ability to follow directives and interpret retail operational documents as assigned.

Experience: Prefer experience working in retail, hotel, restaurant, grocery or drug store environments.

Physical Requirements: Ability to regularly lift up to 50lbs from floor level to above shoulder height; must be able to meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, twisting, and repetitive lifting, with or without reasonable accommodation.

Availability: Ability to work a flexible schedule including days, evenings, weekends and holidays.

Skills and Competencies: Customer Focus, Developing Potential, Results Driven, Strong Organizational Skills, Communication Skills, Problem Solving/Decision Making, Job Knowledge and Relationship Management.

Working Conditions

•Retail store environment where extended periods of standing are required

•Retail store stockroom environment subject to fluctuations in temperature

•Frequent lifting and maneuvering of merchandise and displays.

•Exposure to dust and extreme temperatures while unloading trailers.

•Scheduled work hours may vary, to include evenings and weekends.

• Occasional use of ladders required.

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Customer Service Representative

Spartanburg County, South Carolina $19 - $22 hour Robert Half

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Job Description

Job Description

We are looking for a dedicated Customer Service Representative to join our team in Spartanburg, South Carolina. In this long-term contract position, you will handle inbound calls in a fast-paced call center environment while delivering exceptional service to customers. If you have strong communication skills and excel at multitasking, this role offers an exciting opportunity to contribute your expertise in customer support.

Responsibilities:
• Respond to inbound customer calls promptly and professionally, addressing inquiries and resolving issues.
• Maintain accurate and thorough records of customer interactions using data entry systems.
• Communicate effectively via email to provide detailed responses and follow-ups.
• Schedule appointments and manage calendars efficiently to meet customer needs.
• Handle both inbound and outbound calls as required to ensure seamless support.
• Perform order entry tasks with precision, verifying details for accuracy.
• Utilize Microsoft Word and Excel to create and manage documents related to customer service.
• Collaborate with team members to optimize workflows and improve customer satisfaction.
• Stay informed about company products and services to provide accurate information.
• Adhere to company policies and procedures while delivering high-quality service.• Proven experience in a call center or customer service role.
• Strong skills in answering inbound calls and providing support.
• Proficiency in data entry and maintaining organized records.
• Experience with email correspondence and precise communication.
• Familiarity with scheduling appointments and managing calendars.
• Competence in Microsoft Excel and Word for documentation tasks.
• Ability to handle both inbound and outbound calls effectively.
• Detail-oriented with a focus on accuracy in order entry and customer interactions.

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