1,518 Customer Support jobs in the United States
Customer Support Engineer
Posted 1 day ago
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Job Descriptions
We're creating the shift to voice as humanity's default interface. Why voice? Because voice captures the nuance, the emotion, and the humanity of interactions in ways text alone can't: voice makes technology human again.
MissionWe're building the platform for the future of voice technology. Our market edge is extensible, reliable infrastructure designed for the full complexity of voice interactions. 18 months, 150k developers, adding 1000 every day. Give it a try here
The RoleBridge between our customers and core engineering by ensuring that customers are able to deploy assistants quickly and without friction. This role will require you to solve technical issues that arise during any phase of the customer journey and act as a champion of Vapi within the organization to identify what other use cases we can solve.
Will be responsible for resolving customer support tickets across Slack, email, and Discord. Work hand-in-hand with the engineers involved in the project to ensure their technical asks are delivered.
Qualifications2+ years of hands-on experience shipping products and interacting with enterprise customers - you need to be able to deliver features and speak to enterprise teams from day 1
Quick learner: You can rapidly ramp up on what a customer's use case and requirements are in order to provide immediate value
Self-starter: You take initiative to get things done and figure out what's the highest value thing to do
Must have prior experience working with LLMs.
Bonus: Previous technical founder of a B2B SaaS company
Customer Support Engineer
Posted 1 day ago
Job Viewed
Job Descriptions
We're looking for an experienced Customer Support Engineer to serve as Tier 2 support for Impart Security's growing customer base. You'll be the technical expert who helps customers successfully operationalize our Application Protection Platform in complex production environments.
Your Impact
- Serve as the escalation point for complex technical issues requiring deep systems expertise
- Enable customer success through expert guidance on platform implementation and optimization
- Solve sophisticated operational challenges that help customers maximize security coverage and performance
- Bridge the gap between customer environments and our engineering team for critical issues
Your Core Responsibilities
- Provide expert Tier 2 technical support for complex installation, configuration, and operational issues
- Troubleshoot service interruptions and performance problems in customer production environments
- Guide customers through advanced deployment scenarios involving Kubernetes, service meshes, and API gateways
- Analyze system performance using monitoring tools like Datadog to identify optimization opportunities
- Collaborate with engineering teams to resolve platform issues and implement customer-requested improvements
Additional Opportunities
- Lead customer implementation projects for complex enterprise deployments
- Develop advanced troubleshooting guides and operational best practices documentation
- Contribute to platform reliability improvements based on customer operational insights
- Participate in customer architecture reviews and deployment planning sessions
What You'll Bring
- 5+ years of systems administration experience with focus on production operations and troubleshooting
- Deep expertise with Kubernetes, including advanced networking, service mesh integration, and troubleshooting
- Strong knowledge of API gateways and proxies (Nginx, Envoy, Kong) including configuration and performance tuning
- Experience with eBPF technology and kernel-level debugging for network and security applications
- Proficiency with monitoring and observability tools, particularly Datadog, for performance analysis and troubleshooting
- Understanding of modules, plugins, and extensibility frameworks for network infrastructure components
- Experience troubleshooting complex service interruptions in distributed systems
- Excellent customer-facing communication skills with ability to explain complex technical concepts clearly to diverse audiences
- Strong empathy and patience when working with customers during high-stress situations like production outages
- Proven ability to remain calm under pressure and provide reassuring guidance during critical incidents
- Strong problem-solving skills with collaborative approach to working with customer teams
Why You'll Love It Here
- Solve complex technical challenges at the intersection of security and infrastructure
- Work directly with cutting-edge technologies like eBPF and service mesh
- Collaborate with world-class engineering teams on platform improvements
- Competitive salary with performance bonuses for exceptional customer impact
- Comprehensive benefits and flexible work arrangements
- Opportunity to become a subject matter expert in application security operations
No third party recruiters, please. Direct applications only.
#J-18808-LjbffrCustomer Support Engineer
Posted today
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About the role: As a Customer Support Engineer at a pioneering AI company, you'll be the first line of defense to support customers as they build out training, fine tuning, and inference solutions with Together AI. You'll dive deep into complex technical challenges, providing swift and effective solutions while serving as a product expert. As a part of the Customer Experience organization, you will collaborate closely with product and sales, driving continuous improvement of our offerings. This is an exciting opportunity for a deeply technical professional passionate about AI and customer success to make a significant impact in a fast-paced, innovative environment.
Responsibilities
- Engage directly with customers to tackle and resolve complex technical challenges involving our cutting-edge GPU clusters and our inference and fine-tuning services; ensure swift and effective solutions every time.
- Become a product expert in all of our Gen AI solutions, serving as the last line of technical defense before issues are escalated to Engineering and Product teams.
- Collaborate seamlessly across Engineering, Research, and Product teams to address customer concerns; collaborate with senior leaders both internally and externally to ensure the highest levels of customer satisfaction.
- Transform customer insights into action by identifying patterns in support cases and working with Engineering and Go-To-Market teams to drive Together’s roadmap (e.g., future models to support)
- Maintain detailed documentation of system configurations, procedures, troubleshooting guides, and FAQs to facilitate knowledge sharing with team and customers.
- Be flexible in providing support coverage during holidays, nights and weekends as required by business needs to ensure consistent and reliable service for our customers.
Qualifications
- 5+ years of experience in a customer-facing technical role with at least 1 year in a support function in AI
- Strong technical background, with knowledge of AI, ML, GPU technologies and their integration into high-performance computing (HPC) environments.
- Familiarity with infrastructure services (e.g., Kubernetes, SLURM), infrastructure as code solutions (e.g., Ansible) high-performance network fabrics, NFS-based storage management, container infrastructure, and scripting and programming languages.
- Familiarity with operating storage systems in HPC environments such as Vast and Weka
- Familiarity with inspecting and resolving network-related errors
- Foundational understanding in the installation, configuration, administration, troubleshooting, and securing of compute clusters.
- Complex technical problem solving and troubleshooting, with a proactive approach to issue resolution
- Ability to work cross-functionally with teams such as Sales, Engineering, Support, Product and Research to drive customer success.
- Strong sense of ownership and willingness to learn new skills to ensure both team and customer success.
- Excellent communication and interpersonal skills, with the ability to explain complex technical concepts to non-technical stakeholders.
- Ability to operate in dynamic environments, adept at managing multiple projects, and comfortable with frequent context switching and prioritization.
About Together AI
Together AI is a research-driven artificial intelligence company. We believe open and transparent AI systems will drive innovation and create the best outcomes for society, and together we are on a mission to significantly lower the cost of modern AI systems by co-designing software, hardware, algorithms, and models. We have contributed to leading open-source research, models, and datasets to advance the frontier of AI, and our team has been behind technological advancement such as FlashAttention, Hyena, FlexGen, and RedPajama. We invite you to join a passionate group of researchers in our journey in building the next generation AI infrastructure.
Compensation
We offer competitive compensation, startup equity, health insurance, and other benefits, as well as flexibility in terms of remote work. The US base salary range for this full-time position is: $180K-260K + equity + benefits. Our salary ranges are determined by location, level and role. Individual compensation will be determined by experience, skills, and job-related knowledge.
Together AI is an Equal Opportunity Employer and is proud to offer equal employment opportunity to everyone regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, and more.
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#J-18808-LjbffrCustomer Support Engineer
Posted today
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Job Descriptions
We're looking for an experienced Customer Support Engineer to serve as Tier 2 support for Impart Security's growing customer base. You'll be the technical expert who helps customers successfully operationalize our Application Protection Platform in complex production environments.
Your Impact
- Serve as the escalation point for complex technical issues requiring deep systems expertise
- Enable customer success through expert guidance on platform implementation and optimization
- Solve sophisticated operational challenges that help customers maximize security coverage and performance
- Bridge the gap between customer environments and our engineering team for critical issues
Your Core Responsibilities
- Provide expert Tier 2 technical support for complex installation, configuration, and operational issues
- Troubleshoot service interruptions and performance problems in customer production environments
- Guide customers through advanced deployment scenarios involving Kubernetes, service meshes, and API gateways
- Analyze system performance using monitoring tools like Datadog to identify optimization opportunities
- Collaborate with engineering teams to resolve platform issues and implement customer-requested improvements
Additional Opportunities
- Lead customer implementation projects for complex enterprise deployments
- Develop advanced troubleshooting guides and operational best practices documentation
- Contribute to platform reliability improvements based on customer operational insights
- Participate in customer architecture reviews and deployment planning sessions
What You'll Bring
- 5+ years of systems administration experience with focus on production operations and troubleshooting
- Deep expertise with Kubernetes, including advanced networking, service mesh integration, and troubleshooting
- Strong knowledge of API gateways and proxies (Nginx, Envoy, Kong) including configuration and performance tuning
- Experience with eBPF technology and kernel-level debugging for network and security applications
- Proficiency with monitoring and observability tools, particularly Datadog, for performance analysis and troubleshooting
- Understanding of modules, plugins, and extensibility frameworks for network infrastructure components
- Experience troubleshooting complex service interruptions in distributed systems
- Excellent customer-facing communication skills with ability to explain complex technical concepts clearly to diverse audiences
- Strong empathy and patience when working with customers during high-stress situations like production outages
- Proven ability to remain calm under pressure and provide reassuring guidance during critical incidents
- Strong problem-solving skills with collaborative approach to working with customer teams
Why You'll Love It Here
- Solve complex technical challenges at the intersection of security and infrastructure
- Work directly with cutting-edge technologies like eBPF and service mesh
- Collaborate with world-class engineering teams on platform improvements
- Competitive salary with performance bonuses for exceptional customer impact
- Comprehensive benefits and flexible work arrangements
- Opportunity to become a subject matter expert in application security operations
No third party recruiters, please. Direct applications only.
#J-18808-LjbffrCustomer Support
Posted today
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Job Description
The Celprogen Unit is looking for a dynamic, organized administrative / customer support professional to support the Head of Sales and Shipping and Receiving in our home office, Torrance, California.
The Customer Support Coordinator is to perform a variety of complex administrative support activities; to execute significant amount of product order processing and shipments; to assist in report generation as requested; to support PowerPoint presentation development; to facilitate tracking of deliverables and timelines as directed; and to manage the coordination of meeting logistics, minutes and other duties as assigned.
Key responsibilities include:
· Managing calendars and scheduling meetings
· Ordering office and lab supplies
· Arranging purchase orders
· Making travel arrangements and preparing expense reports as requested
· Assisting with preparation of presentations
· Managing departmental administrative files
· Performing administrative duties as assigned
· Maintaining distribution, contact and personnel lists
· Coordinating mailings and courier/deliveries
· Managing the administrative aspects of relationships with outside experts and vendors
· Participating in department project teams
· Provide backup support to additional departments.
· Managing individual and team calendars (Outlook)
· Coordinating local meetings: arrange travel, meeting arrangements, visitor accommodations Organizing meeting rooms, including logistics, catering and equipment needs
· Preparing agendas and write down action items as required.
· Assisting with special projects as requested by the Directors and others within group
· Generate sales orders
· Send out quotes to customers
· Follow up with customers
· Assist with shipping and receiving
· Manage the phones
· Able to work with quick books and update products on web site
Basic Qualifications:
Associate's degree and 2 years of Administrative Customer Support experience
OR
High school diploma/GED and 4 years of Administrative customer Support experience
Preferred Qualifications :
· Helpful, can-do attitude with a solution-oriented approach
· Excellent organizational skills and ability to manage multiple people at once (calendars too)
· Detail-oriented proven skills
· Excellent travel and meeting planning skills
· Good external customer communication skills
· Strong QuickBooks, Outlook, Excel, PowerPoint Skills
· Excellent Time Management skills
· Ability to prioritize projects of greater urgency and importance
· Excellent Project management skills
· Calm under pressure and audits
· Quick books experience
· Bachelor's degree
· Experience working in biopharma / biotech industry.
· 5+ years of experience in an administrative support role supporting large teams at different levels.
· Managing multiple calendars including coordination across multiple time zones
Celprogen is committed to unlocking the potential of stem cell biology for patients suffering from serious illnesses by discovering, developing, manufacturing, and delivering innovative human therapeutics. This approach begins by using tools like advanced human genetics to unravel the complexities of disease and understand the fundamentals of human stem cell biology.
Celprogen focuses on areas of high unmet medical need and leverages its expertise to strive for solutions that improve health outcomes and dramatically improve people's lives. A stem cell biotechnology pioneer since 2002, Celprogen has grown to be one of the world's leading independent stem cell biotechnology research and therapeutics companies, has reached millions of patients around the world and is developing a pipeline of medicines.
Stem Cell Research and Therapeutics Company
Company DescriptionStem Cell Research and Therapeutics Company
Customer support
Posted today
Job Viewed
Job Descriptions
Job Description
Carematix is a recognized leader in Telehealth industry. We have been serving some of the largest Pharmaceutical, Biotechnology, Universities and Hospitals here in US and around the globe.
The Customer support person would be responsible for directly supporting our clients in use of our connected health devices and other technology solutions (web based and apps). The interaction is primarily through phone, email and often requires screen share etc.
The ideal candidate is as follows:
- Motivated and self learner
- Strong interpersonal skills
- Strong communication skills both written and oral
- Adept with the use of technology such as email, audio/video conferencing, Microsoft office (word, Excel, Powerpoint), web searches etc.
- Ability to problem solve, ask probing questions, and troubleshoot
- People focus
- Detail oriented
- Team player
- A college degree is preferred
- One- two years work experience in customer facing/serving roles, Healthcare experience is a plus
- Work authorization in US
To apply please send your resume.
Job Type: Full-time (hybrid)
Pay: $36,000.00 - $42,000.00 per year
Benefits:
- 401(k)
- Paid time off
Education:
- Bachelor's (Preferred)
Ability to Commute:
- Chicago, IL 60602 (Required)
Carematix is a recognized leader in Telehealth industry. We have been serving some of the largest Pharmaceutical, Biotechnology, Universities and Hospitals here in US and around the globe.
Company DescriptionCarematix is a recognized leader in Telehealth industry. We have been serving some of the largest Pharmaceutical, Biotechnology, Universities and Hospitals here in US and around the globe.
Customer Support
Posted today
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Job Descriptions
Job Description
Customer Care & Support Representative Veterinary or Healthcare Experience Preferred
Job Type:
Full-time
About the Role:
We are seeking a dedicated Customer Care & Support Representative to join our dynamic team. In this role, you will be the front-line support for both veterinary and consumer customers, handling inbound calls, emails, chats, and social media inquiries. Ideal candidates will bring prior experience working in the veterinary or healthcare industry and thrive in a fast-paced, service-oriented environment.
Key Responsibilities:
- Respond to inbound calls, emails, chats, and social media messages professionally and efficiently
- Promote monthly specials and staff programs during veterinary clinic calls
- Upsell and promote new products as appropriate
- Process customer orders and returns accurately
- Set up new accounts in SAP, verifying appropriate credentials for veterinary or healthcare professionals
- Manage premium requests and track order fulfillment and backorders
- Maintain up-to-date product and program knowledge
- Escalate inquiries to the appropriate team or supervisor when necessary
- Address after-hours voicemail messages in a timely manner
- Support special programs (e.g., IAADP, Guide Dog Foundations, Vet Student Program)
- Cross-train within the department and contribute to team productivity
- Complete assigned projects by deadlines
- Collaborate effectively with other departments
Preferred Experience:
- Veterinary, pet health, or healthcare company experience strongly preferred
- Familiarity with veterinary terminology or products is a plus
Requirements:
- High School diploma or GED required
- Minimum 2 years of professional customer service experience, preferably in a call center environment
- Strong communication skills (verbal and written)
- Detail-oriented with excellent organizational and multitasking skills
- Proficiency in Microsoft Office Suite
- Experience with SAP and/or Imagic is a plus
- Must be dependable with regular attendance and the ability to work in a team setting
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Customer Support 1
Posted today
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Respond to customer inquiries ranging from routine to complex from members, clients, providers, and internal/external business partners; inquiries may range from telephone, in person, or via the internet/e-email
Contingent on the Line of Business (LOB), requires in-depth knowledge in the following areas:
- Prescriptions, Plans, Products, Services, and Procedures
- Online purchasing & e-Commerce knowledge
- Internet knowledge
- Payment processing/payment collections
- Eligibility verification
- Order Status, Shipping Status, and Stock Availability
- Accurate completion of necessary documentation, letters, and forms processing
- Quality Assurance testing for company software
Research and resolve issues/complaints and determine appropriate resolution(s)
Solve problems and assist with issues that may not fit the ‘cookie-cutter‘ solution
Effectively educate and influence customers and prospective customers on the value and benefits that the company offers through its products, services, and solutions
Identify customer trends and communicate to appropriate business partners, leaders, and divisions; suggest necessary corrections, changes, or solutions; appropriately elevate situations that could have organization-wide impacts
Effectively maintain specific line of business Customer Service standards and support level standards
Remain current on all changes to Customer Service policy, procedures, and product/services/solutions information to respond to customer inquiries accurately and consistently
Contingent on the LOB, may require attendance at benefit fairs, open enrollment meetings, and client meetings to provide information to attendees; available for occasional overnight travel
Contingent on the LOB, may support Sales Representatives for any inquiry related to their customer orders
Contingent on the LOB, may be the first point of contact for Sales Representatives, not related to customer orders
Contingent on the LOB, may process claims based on business needs and workflow fluctuations
Job Specifications
Typically has the following skills or abilities:
One to two years of customer service experience in handling moderate to complex customer inquiries in call center, insurance, manufacturing, software, telecommunications, retail, or eyewear industries
Available to work any shift, including weekends, holidays, and/or overnight
Demonstrated internet knowledge and understanding of basic internet browser settings
Demonstrated ability to work with multiple software programs, simultaneously
Working knowledge of MS Office package
Effective verbal communication skills to prioritize multiple tasks and to be available for incoming calls and inquiries
Effective written communication skills to clearly document customer situations, as well as prepare letters to confirm agreements made
Excellent interpersonal and rapport-building skills
Ability to ask appropriate and relevant questions to identify customer needs
Proven problem-solving, negotiations, and decision-making skills
Ability to use appropriate discretion and judgment in applying customer/call handling guidelines
Ability to listen, process transactions and interact with customers simultaneously in a fast-paced environment
If this position acts as a third-party administrator (TPA) for processing payments, then candidates will be subject to a credit check
In order to perform the duties of a Customer Support Representative successfully and consistently on our systems and networks, the following internet and equipment are required:
OS (Provided)
Windows 10
CPU (Provided)
Intel Core i5-7500 (4 Cores/6MB/4T/3.6GHz)
Memory (Provided)
16GB 2X8GB 2666MHz DDR4 Memory
Hard Drive (Provided)
256GB Solid State Hard Drive
Wired Headset (Provided)
Yes
Wired Connection (to Router/Modem; Cable/wire provided) Router/Modem NOT provided
Yes
Download Speed (per user on home network)
50 Mbps
Upload Speed (per user on home network)
10 Mbps
Loaded Latency
<150 ms
#LI-MARCHON
Compensation range for the role is listed below. Applicable salary ranges may differ across markets. Actual pay will be determined based on experience and other job-related factors permitted by law. As a part of the compensation package, this role may include eligible bonuses and commissions. For more information regarding VSP Vision benefits, please click here.
Salary Ranges: $15.75 - $22.58VSP Vision is an equal opportunity employer and gives consideration for employment to qualified applicants without regard to age, gender, race, color, religion, sex, national origin, disability or protected veteran status. We maintain a drug-free workplace and perform pre-employment substance abuse testing.
Unincorporated LA County Residents: Qualified Applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act, and any other similar laws.
Notice to Candidates: Fraud Alert - Fake Job Opportunity Solicitations Used to Collect Fees/Personal Information.
We have been made aware that fake job opportunities are being offered by individuals posing as VSP Vision and affiliate recruiters.Click here to learn about our application process and what to watch for regarding false job opportunities.
As a regular part of doing business,VSPVision (‘VSP‘)collects many different types ofpersonal information, including protected health information, about ouraudiences, includingmembers, doctors,clients, brokers, business partners,andemployees. VSP Vision employees will have access to this sensitive personal information and are subject to follow Information Security and Privacy Policies.
Customer Support Specialist
Posted today
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Job Descriptions
Staffmark is seeking a Customer Support Specialist to join a well-established team in Geneseo, NY. If you have strong communication skills, experience in collections, and a customer-focused mindset, this is a great opportunity to grow your career in a supportive and structured environment.
Pay: $17.20/hour
Schedule:
Training:
- Monday - Thursday: 8:00 AM - 5:00 PM
- Friday: 8:00 AM - 4:30 PM
Post-Training (Flexible Schedule):
- Monday - Thursday: 8:00 AM - 9:00 PM
- Friday: 8:00 AM - 7:00 PM
- Employees choose 8-hour shifts within the available timeframes. Must work one evening (until 9 PM) per week.
Under close supervision, you will contact debtors regarding account delinquencies, explain available repayment options, and follow up as needed. You will also handle skip tracing, basic data gathering, and assist with account verification related to wage garnishments or legal resolutions.
Responsibilities:
- Contact debtors regarding delinquent accounts and payment options
- Make inbound and outbound collection calls
- Skip-trace to locate debtor contact and employment information
- Negotiate payments, arrangements, or escalate complex cases
- Document all interactions and follow scripts verbatim
- Perform data verification for special cases (e.g., disability, bankruptcy, etc.)
- Comply with federal/state regulations and internal policies
- Other duties as assigned based on the line of business
Qualifications:
- High school diploma or GED required
- Minimum 1 year of collections experience
- Strong reading, typing, and communication skills
- Familiarity with modern office procedures and computer systems
- Excellent attention to detail and organizational abilities
- Ability to follow procedures and work independently
Our partner company can provide you with the vital benefits that you deserve. A list of benefits will be provided to you upon hire.
Interested? Click ‘Apply Now‘ and a dedicated recruiter will be in touch to discuss this amazing opportunity.
The base pay range above represents the low and high end of the base compensation range we reasonably expect to pay for this position. Actual base compensation will vary and may be above or below the range based on various factors including, but not limited to, geographic location, actual experience, and job performance. This job posting is not a promise of any specific pay for any specific employee.
After you have applied, download our Staffmark Group WorkNOW App to receive real-time job offers and apply for additional opportunities. You can download it from the App Store or get it on Google Play.
About StaffmarkStaffmark is committed to providing equal employment opportunity for all persons regardless of race, color, religion (including religious dress and grooming practices), sex, sexual orientation, gender, gender identity, gender expression, age, marital status, national origin, ancestry, citizenship status, pregnancy, medical condition, genetic information, mental and physical disability, political affiliation, union membership, status as a parent, military or veteran status or other non-merit based factors. We will provide reasonable accommodations throughout the application, interviewing and employment process. If you require a reasonable accommodation, contact your local branch. Staffmark is an E-Verify employer. This policy is applicable to all phases of the employment relationship, including hiring, transfers, promotions, training, terminations, working conditions, compensation, benefits, and other terms and conditions of employment.
All employees are directed to familiarize themselves with this policy and to act in accordance with it. All decisions with respect to employment matters and other phases of employer-temporary employee relationships will be in keeping with this policy and in accordance with all applicable laws and regulations.
To read our Privacy Notice for Candidates and Employees/Contractors, click here.
By applying for this job, you agree that you may receive both AI-generated and non-AI generated calls, text messages, or emails from Staffmark Group and/or its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our general Privacy Policy at Privacy Policy - Staffmark
Customer Support Specialist
Posted today
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Job Descriptions
Staffmark is seeking a Customer Support Specialist to join a well-established team in Geneseo, NY. If you have strong communication skills, experience in collections, and a customer-focused mindset, this is a great opportunity to grow your career in a supportive and structured environment.
Pay: $17.20/hour
Schedule:
Training:
- Monday - Thursday: 8:00 AM - 5:00 PM
- Friday: 8:00 AM - 4:30 PM
Post-Training (Flexible Schedule):
- Monday - Thursday: 8:00 AM - 9:00 PM
- Friday: 8:00 AM - 7:00 PM
- Employees choose 8-hour shifts within the available timeframes. Must work one evening (until 9 PM) per week.
Under close supervision, you will contact debtors regarding account delinquencies, explain available repayment options, and follow up as needed. You will also handle skip tracing, basic data gathering, and assist with account verification related to wage garnishments or legal resolutions.
Responsibilities:
- Contact debtors regarding delinquent accounts and payment options
- Make inbound and outbound collection calls
- Skip-trace to locate debtor contact and employment information
- Negotiate payments, arrangements, or escalate complex cases
- Document all interactions and follow scripts verbatim
- Perform data verification for special cases (e.g., disability, bankruptcy, etc.)
- Comply with federal/state regulations and internal policies
- Other duties as assigned based on the line of business
Qualifications:
- High school diploma or GED required
- Minimum 1 year of collections experience
- Strong reading, typing, and communication skills
- Familiarity with modern office procedures and computer systems
- Excellent attention to detail and organizational abilities
- Ability to follow procedures and work independently
Our partner company can provide you with the vital benefits that you deserve. A list of benefits will be provided to you upon hire.
Interested? Click ‘Apply Now‘ and a dedicated recruiter will be in touch to discuss this amazing opportunity.
The base pay range above represents the low and high end of the base compensation range we reasonably expect to pay for this position. Actual base compensation will vary and may be above or below the range based on various factors including, but not limited to, geographic location, actual experience, and job performance. This job posting is not a promise of any specific pay for any specific employee.
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About StaffmarkStaffmark is committed to providing equal employment opportunity for all persons regardless of race, color, religion (including religious dress and grooming practices), sex, sexual orientation, gender, gender identity, gender expression, age, marital status, national origin, ancestry, citizenship status, pregnancy, medical condition, genetic information, mental and physical disability, political affiliation, union membership, status as a parent, military or veteran status or other non-merit based factors. We will provide reasonable accommodations throughout the application, interviewing and employment process. If you require a reasonable accommodation, contact your local branch. Staffmark is an E-Verify employer. This policy is applicable to all phases of the employment relationship, including hiring, transfers, promotions, training, terminations, working conditions, compensation, benefits, and other terms and conditions of employment.
All employees are directed to familiarize themselves with this policy and to act in accordance with it. All decisions with respect to employment matters and other phases of employer-temporary employee relationships will be in keeping with this policy and in accordance with all applicable laws and regulations.
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By applying for this job, you agree that you may receive both AI-generated and non-AI generated calls, text messages, or emails from Staffmark Group and/or its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our general Privacy Policy at Privacy Policy - Staffmark