11 Front Services jobs in the United States
Guest Services Associates/Front Desk Agents
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We are seeking a Guest Services Associates to become a part of our team! You will accommodate patrons, as well as identify areas of improvement to increase efficiency.
Responsibilities:
- Register and assign rooms to guests
- Confirm phone and online reservations
- Respond to guest needs, requests, and complaints
- Collect
Optician/Patient Services/Front Desk Coordinator
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Job Overview
Our office is looking for a friendly, motivated person to join our practice. We are a busy, fast paced, two doctor private practice located in Waukesha, WI. There are no weekends or late evening hours! We are interested in either an Optician or patient services/front desk coordinator. Previous experience in an optometric or ophthalmic practice is preferred, but we are willing to train! These roles require strong communication skills, attention to detail, and the ability to manage multiple tasks efficiently in a fast-paced environment. Our office has state of the art equipment, wonderful patients, and great staff to work with!
If you are a dedicated professional with strong customer service and a commitment to delivering outstanding service, we encourage you to apply. Join our team and make a meaningful impact on the lives of individuals by enhancing their vision and confidence. We are willing to train!
Company DescriptionWe are a fast growing, family oriented, two doctor private optometry practice.
Company DescriptionWe are a fast growing, family oriented, two doctor private optometry practice.
Patient Services/Front Office Receptionist
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New England Institute for Neurology and Headache – Westport, CT 06905
New England Institute for Neurology and Headache is seeking a Full-Time medical assistant/front desk coordinator to help with our fast-growing neurology practice.
We are looking for someone professional, motivated, and energetic team player with excellent communication skills to assist our front desk and clinical research services.
Some responsibilities include but are not limited to:
· Answering phones
· Patient Scheduling
· Triage patient calls and emails
· Copy, Mail, Fax
· Great patients and guests
· Medical records management
· Collecting
Front Desk Agent/Guest Services Agent
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Company Description
Set on 22 acres in Calistoga, Solage, Auberge Collection blends small-town charm with effortless sophistication. This vibrant, design-forward retreat offers a fresh take on wine country luxury with spacious accommodations, thoughtful details, and a distinctly laid-back spirit. The resort features 100 renovated, free-standing studios and suites with private patios, complimentary cruiser bikes, and easy access to downtown. At its heart is Spa Solage, a 20,000-square-foot wellness destination known for its geothermal pools, signature mud therapies, and daily fitness classes. Guests can indulge in vibrant, seasonal cuisine at Solbar or enjoy Latin-inspired fare and craft cocktails poolside at the lively Picobar—each experience a celebration of the region’s flavors and spirit.
For more information: auberge.com/solage
Follow Solage on Facebook and Instagram @SolageAuberge
Job DescriptionJoin our team as a Front Desk Agent, where you'll be the friendly face and welcoming voice that sets the tone for our guests' stay. As the first point of contact, your impeccable customer service skills and attention to detail will create a memorable and positive experience, ensuring our guests feel valued from check-in to check-out.
- Greet guests upon arrival, facilitate smooth check-in/check-out processes, and provide information about hotel services, amenities, and policies.
- Handle room reservations, confirm guest details, assign rooms, and communicate any special requests or accommodations to relevant departments.
- Provide excellent customer service by addressing guest inquiries, concerns, and requests promptly and professionally, creating a positive and welcoming atmosphere.
- Process payments, verify
Front Desk/Guest Services & Sales Associate
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European Wax Center - Massapequa Park is looking to add a Guest Service Associate (GSA) to our busy center! GSA's have the ability to move up, if the performance is present and the opportunity becomes available.
At European Wax Center, we are one of the fastest-growing franchises in the country, we provide upscale waxing at an affordable price, featuring our exclusive Comfort Wax and our 4 Step Process .
As a Guest Service Associate, you'll strive every day to help our guests walk in and strut out! As an important part of our team, you will have the drive and dedication to succeed and to help your fellow associates succeed right alongside you. Our comprehensive training will provide you with all the tools and skills you will need, and open your world of career opportunities! We are open 7 days a week and offer day and night shifts.
Here's what we're looking for:
Part-time availability with the opportunity to go full-time
Someone willing to pick up extra shifts when needed.
Customer service experience preferred
Sales and customer service oriented
Sales experience is preferred but not required. However it is a sales position, and you will be expected to meet benchmarks.
Required to work Saturday OR Sunday
Required to work AM and PM shifts
A positive, friendly, upbeat and personable demeanor.
A professional appearance at all times.
Ability to work in a fun, fast-paced environment.
Ability to multitask and have attention to detail (absolute must!)
Job Responsibilities:
Opening and closing the location.
Keyholder
Managing the flow of guests in and out of the location.
Providing customer service
Making confirm calls, checking the reservation book for errors, keeping yourself busy and productive during your shift
Ability to self initiate
Ability to work both individually and as a team
Managing the reservation book.
Answering the center phones
Upholding policies and procedures
Cleaning
SALES-Educating guests on EWC's programs, offers, and promotions.
Benefits:
Discounts on services and all retail products.
Flexible Scheduling
A well-managed, successful work environment.
Ability to grow with the company
Paid training
Hourly range inclusive of commission opportunities.
Sounds like you'd love to join our team? We would love to hear from you!
Hope to hear from you soon!
Assistant Manager Front Desk & Guest Services Spa and Wellness
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Benefits:
- 401(k)
- Bonus based on performance
- Competitive salary
- Dental insurance
- Employee discounts
- Health insurance
- Paid time off
- Vision insurance
Job Summary:
The Assistant Manager is a key member of the leadership team, responsible for supporting boutique operations, managing the Experience Guide team , and ensuring consistent guest service aligned with The NOW brand truths. This role directly supervises Experience Guides and assists the District General Manager in driving boutique performance, team development, and operational excellence.
Embrace a culture that promotes The NOW brand truths LIVE IN THE NOW, KINDNESS IS MAGIC, CARE FOR THOSE WHO CARE FOR OTHERS, AUTHENTICITY ALWAYS
Why NOW
- Competitive compensation + team bonuses
- Health benefits including vision & dental
- 401K plan after 1 year
- Paid time off
- Career growth
- Aesthetically inspiring work environment
- Team member discounts
- A positive, empathetic, and supportive team and company
- An environment where diversity is celebrated
- Supervise, coach, and motivate Experience Guides to deliver exceptional guest service
- Lead daily front desk operations, including check-ins, appointment flow, retail sales, and boutique upkeep
- Conduct team training and ongoing performance coaching in alignment with brand standards
- Support team hiring, onboarding, and scheduling
- Oversee enhancement and membership sales performance and support conversion efforts
- Lead by example in retail, gift card, and membership sales
- Ensure boutique presentation, cleanliness, and functionality reflect brand standards at all times
- Address guest concerns and team issues with professionalism and positivity
- Partner with General Manager on boutique events, community outreach, and cross-functional support
- Maintain shift coverage, complete opening/closing duties, and support all operational checklists
- Leadership or supervisory experience in a retail, spa, hospitality, or wellness environment
- Passion for guest service, team development, and delivering elevated experiences
- Ability to coach others while managing time effectively in a fast-paced setting
- Strong communication, interpersonal, and problem-solving skills
- Confidence using booking systems, POS platforms, and sales reporting tools
- Availability to work evenings, weekends, and holidays
About The NOW
The NOW, a new concept massage boutique, was founded on the principle that self-care is a necessity, not a luxury. Designed to serve as an oasis from todays fast-paced digital society, our goal is to offer high-quality, affordable massage services in a beautiful setting. After launching in 2015, The NOW quickly became LAs hottest wellness destination for globe-trotting influencers and locals alike. With locations across the country and many more on the horizon, The NOW is redefining the industry standard for accessible wellness.
The Company is proud to be an equal opportunity employer.
Patient Services Associate - Front Desk
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Patient Services Associate - Front Desk
At St. Thomas Community Health Center our mission is to provide culturally competent
healthcare of the highest quality, regardless of the patients ability to pay. We foster relevant
research and educational activities directed toward achieving health initiatives that reduce
health disparities in our community. Central to our mission is to acknowledging the role of
institutional racism as causative of these disparities. As such, our work is directed toward
becoming an antiracist institution.
Job Summary
A Patient Services Associate - Front Desk plays a crucial role in providing excellent customer service, ensuring patient satisfaction, and contributing to the efficient operation of the clinic. They serve as the first point of contact for patients and help facilitate a smooth and organized patient experience.
Responsibilities
- Greeting and checking in patients: Welcoming patients as they arrive, verifying their personal and insurance information.
- Scheduling appointments: Assisting patients in scheduling appointments, coordinating with healthcare providers,
- Answering phone calls: Handling incoming calls from patients, addressing their inquiries, and providing accurate and helpful information.
- Insurance verification and billing: Verifying patient insurance coverage, obtaining necessary authorizations, and explaining insurance benefits and coverage to patients.
- Maintaining patient records: Ensuring accurate and up-to-date patient records,
- Coordinating referrals and follow-ups: Assisting patients in scheduling referrals to specialists or other healthcare providers as required
- Managing the waiting area: Ensuring a clean, organized, and comfortable waiting area for patients.
- Assisting with administrative tasks: Supporting the clinic's administrative functions, such as filing documents, organizing paperwork, and maintaining office supplies.
- Providing exceptional customer service: Ensuring a positive and professional experience for patients through effective communication, empathy, and active listening
Required:
- At least 2 years of college
- Experience with Microsoft Office Suite, email and internet
- Strong written/verbal communication skills
- Excellent Customer Service skills
- Maintaining patient confidentiality and adhering to privacy regulations such as HIPAA
- Experience handling heavy call volume and multi-line phone system
- Knowledge of medical terminology
- Associate's Degree or additional training
- Medical
- Dental
- Vision
- Life Insurance
- Accidental Death Dismemberment
- Short-Term Disability
- Long-Term Disability
- 401K with match
- PTO
- Paid Holidays
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Member Services / Front Desk Receptionist ( Cary & Raleigh Location )
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Benefits:
- Bonus based on performance
- Employee discounts
- Free uniforms
- Opportunity for advancement
- Training & development
Job Duties & Responsibilities
KidStrong Member Service Receptionist's are the support system of the Program Director when it comes to the center. Its the responsibility of the Member Service Receptionist's to work with the Program Director on fostering a culture of learning and development for both their Coaches and the Families that attend the center and delivering key business results such as sales performance and lowering member attrition. The Member Service Receptionist's is a talented, welcoming, and engaging person who is focused on delivering an exceptional experience for the kids, families, and team members.
This position is for BOTH of our KidStrong Location in the area. Cary and Raleigh location.
RESPONSIBILITIES:
CENTER OPERATIONS
- Build and maintain relationships with KidStrong families to align with our core values and provide exceptional customer service.
- Welcome families as the enter the center.
- Assist members with all administrative needs and requests.
- Help enroll new members interested in the program for a membership or trail class.
- Be the Trial champion! When a trial is in house your primary focus should be to close the sale.
- Oversee center level initiatives i.e. center maintenance, training, brand consistency etc.
- Daily, Weekly, and Monthly cleaning and maintenance of the center with team.
- Typical schedule includes 3 weekday's and 2 weekend shifts with specific hours dependent on the needs of the center and supporting the Program Director on their 2 consecutive days off. Those 2 days you will fully oversee member relations at the center.
- Weekday Part time schedule is from 3:00pm to 7:45pm.
- Weekend Part time schedule is 8:30am to 2:30pm.
- You will assist our program director with all center needs.
OUTBOUND CALLS
- Dedicated 1-2 hours daily sales outbound calls / texts / trial follow up management.
- Member relation calls.
- Voicemail return.
SKILLS/QUALIFICATIONS
- A passion for working with children is non-negotiable!
- Comfortable speaking to parents/guardians regarding variety of topics.
- Complete training through LearnUpon as required by the leadership team.
- Prior experience as a member services receptionist is a plus!
- Previous experience in management is preferred but not required
- Practical work experience with Google and Microsoft platforms.
- Previous experience with systems and platforms such as GloFox, LearnUpon, Podium, HubSpot, and Google Sheets is preferred but not required.
- CPR certified not required but preferred. Can certify within 90 days of hire.
BONUS
- Eligible for membership sales bonus upon completion of training and probationary period.
Sphere of Interaction
This position will NOT have any direct reports. When the Program Director is off, the Member Service Receptionist will be responsible for center operations to a limited capacity. This position will also interact with Raleigh Territory leadership and KidStrong, Inc. HQ team members as needed.
DNA/COMPETENCIES
To perform the job successfully, an individual should demonstrate the following competencies:
High Standards
- Establishes and holds high standards
- Creates culture
- Takes initiative
- Sets tone through actions
- Stays focused on the KidStrong Goals.
- Goal oriented and high performing.
- Upholds KidStrong Values; creates vision for others.
- Communicate and ensure
Front Desk Services
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Job Description
Benefits:
- Free Membership
- Company parties
- Employee discounts
- Flexible schedule
- Free uniforms
- Opportunity for advancement
- Bonus based on performance
- Training & development
- Paid time off
Community. Passion. Driven.
If you mention fitness within moments of meeting someone.if you encourage friends and family to get off the couch and get active.if you know and enthusiastically share the importance of fitness as a part of a healthy lifestyle -- well, we just may want you to turn your passion for fitness into a paying career. Were looking for enthusiastic individuals eager to share our story and our success with everyone who walks through that door or who calls for more information or who expresses even the slightest bit of interest in improving themselves. Are you passionate, positive, and can talk to anyone? Do you thrive on being part of a team? Does your zest for being part of a world-class growing fitness company get you out of bed with a smile and determination to change more lives -- physically, mentally, emotionally? Do you have excellent communication skills, whether face-to-face or on paper?
Then keep reading.
We Offer
- Compensation
- Base Salary, Individual commission
- Paid time off (including your birthday)
- Holiday Pay
- Benefits for full-time employees
- Staff Rewards
- Fitness certification discounts
- Retail employee discounts
- Workout for free at any of our 31 Orangetheory location
- Employee Plus One Membership Discount
- Direct your career track to any of the roles below.
- Sales Manager
- Fitness Coach
- General Manager
- Regional Sales & Operations Manager
- Director of Operations
- Great company culture
- Staff workouts
- Annual Holiday Party
- Quarterly workshops for on-going development
Thrive Venture Group was founded in January of 2023. Headquartered in Cleveland, OH; TVG proudly operates 32 Orangetheory Fitness studios, across three states: Arkansas, Ohio, and West Virginia. Thrive is comprised of deeply passionate people, led by franchisees who have been with the brand since 2014, on a mission to educate and empower people to be their best selves. This group is uniquely special in part by its active partnership with the Franchisor, Orangetheory Fitness Corporate aka The Grove. Thrive is frequently sought out to pilot new brand initiatives and provide field level feedback, giving us the opportunity create an even greater impact for the entire network.
Orangetheory Fitness Vision
- To be the trusted global leader of innovative heart rate-based interval training.
- Passion
- Integrity
- Accountability
- Innovation
- Community
Front Desk Guest Services Representative - Night Auditor
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Guest Services Representative (Front Desk) - Night Audit
We are seeking strong-minded, customer service-driven individuals to join our team at the Front Desk. As a front desk agent, you are the first and last point of contact for all guests. You are responsible for welcoming the guests and setting the tone for their stay and leaving a great lasting impression as they depart.
Compensation:$11 - $13 hourly DOE
Responsibilities:As a front desk agent, you will be responsible for, but not limited to:
- Guest check-ins and check-outs.
- Meeting room hosting and refreshing.
- Making reservations and handling billing issues.
- Problem-solving and troubleshooting.
- Anticipating the needs of guests and making preparations to exceed those needs.
- Working with groups and special requests.
- Guest relations - online, in-person, and on the phone.
- Keeping up to date on our surrounding area to better serve our guests.
- The ideal candidate for this Guest Services Representative and/or Night Audit position in Union City, TN, US should possess excellent verbal and written communication skills.
- Demonstrate the ability to thrive under pressure and effectively multitask in a fast-paced environment.
- A team player who can work harmoniously with others in different departments to meet the business's demands is essential.
- Flexibility in scheduling is desired, as this role involves shifts during the day (7 am-3 pm), evening (3 pm-11 pm), and overnight for night audit (11 pm-7 am). We understand not all candidates are interested in the overnight/audit shifts.
- A desire to be a lifelong learner - hospitality is a field where (like many others) you will learn something each day. You learn from guests, supervisors, online training, and other sources.
Houser Creek Hospitality, LLC owns and operates hotels and an events venue. We are local and have been involved in the Union City and Martin communities for decades. Employees have benefits such as insurance, vacation time, family memberships to a local park, IRA, hotel discounts when traveling, and more. The company strives to promote from within and offers brand and other appropriate job training.