11 Front Services jobs in the United States

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Guest Services Associates/Front Desk Agents

New
Junction City, Kansas $9 - $11 hour Comfort Inn & Suites

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Job Descriptions

full_time
Job Description

Job Description

We are seeking a Guest Services Associates to become a part of our team! You will accommodate patrons, as well as identify areas of improvement to increase efficiency.

Responsibilities:

  • Register and assign rooms to guests
  • Confirm phone and online reservations
  • Respond to guest needs, requests, and complaints
  • Collect

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Optician/Patient Services/Front Desk Coordinator

New
Waukesha, Wisconsin $14 - $20 hour Meadowbrook Eye Care

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Job Descriptions

full_time
Job Description

Job Description

Job Overview
Our office is looking for a friendly, motivated person to join our practice. We are a busy, fast paced, two doctor private practice located in Waukesha, WI. There are no weekends or late evening hours! We are interested in either an Optician or patient services/front desk coordinator. Previous experience in an optometric or ophthalmic practice is preferred, but we are willing to train! These roles require strong communication skills, attention to detail, and the ability to manage multiple tasks efficiently in a fast-paced environment. Our office has state of the art equipment, wonderful patients, and great staff to work with! 

If you are a dedicated professional with strong customer service and a commitment to delivering outstanding service, we encourage you to apply. Join our team and make a meaningful impact on the lives of individuals by enhancing their vision and confidence. We are willing to train!

Company Description

We are a fast growing, family oriented, two doctor private optometry practice.

Company Description

We are a fast growing, family oriented, two doctor private optometry practice.

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Patient Services/Front Office Receptionist

New
Monroe, Connecticut Ki Management Services LLC

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full_time
Job Description

Job Description

New England Institute for Neurology and Headache – Westport, CT 06905

New England Institute for Neurology and Headache is seeking a Full-Time medical assistant/front desk coordinator to help with our fast-growing neurology practice.

We are looking for someone professional, motivated, and energetic team player with excellent communication skills to assist our front desk and clinical research services.

Some responsibilities include but are not limited to:

·    Answering phones

·    Patient Scheduling

·    Triage patient calls and emails

·    Copy, Mail, Fax

·    Great patients and guests

·    Medical records management

·    Collecting

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Bilingual Front Desk- Health Services Coordinator

Greer, South Carolina Galen Healthcare

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Job Descriptions

full_time
Job Description

Job Description

Salary:

As a Healthcare Services Coordinator, you are the voice and the center of the day-to-day operations. Phone etiquette, personal conduct, as well as friendly and courteous responses are highly important; overall you represent the face of Galen.

Job expectations are:

  • A warm, professional, attentive and courteous attitude is expected at all times.
  • Communicating with patients, medical staff, and caregivers to guarantee smooth operations.
  • Conducting general and medical interpretation to patients, and their families. Providing accurate translation, both written and spoken for those patients requiring this service.
  • The process of checking-in and checking-out, updating medical records, and guiding patients through any required clinic procedures and activities.
  • Answering phones and using proper etiquette and professionalism.
  • Assisting patients with required medical forms, release of records protocol, processing referrals, collecting and presenting required documentation, and coordinating external appointments accordingly.
  • Managing all voice messages, emails, and text messages.
  • Scheduling & coordinating all appointments between medical and aesthetics with accuracy and consistency.
  • Maintaining all calendars, setting up new appointments, and follow-up appointments, coordinating with patients and staff via email, phone, Updox, and Practice Fusion.
  • Filing paperwork, maintaining patient data files and records, entering all relevant patient information into the data system.
  • Collecting/processing payments for services and products; providing patients with receipts and super bills when needed.
  • Arranging patient charts for next day appointments.
  • Maintaining a professional reception area.
  • Maintaining and managing patient records in compliance with privacy and security regulations; safeguard patient privacy and confidentiality.
  • Assisting with referrals to other specialist physicians per physician/provider direction.
  • Preparing patients for required exams or treatments when needed.

EDUCATION, EXPERIENCE, TRAINING & SKILLS REQUIRED:

High School Diploma; Fluent in English & Spanish, 2 years of customer service preferred; 1 year cashier experience preferred; telephone etiquette (courteous & with a pleasant phone voice);typing speed of 30-40 WPM, basic data entry, must have organizational skills and be able to multitask, strong attention to detail, ability to work with staff in confined area with strong

verbal communication and interpersonal skills, and must have good handwriting and knowledge of monetary transactions (credit cards, checks, cash).

Writing, speaking clearly, reading. Remembering details, analyzing problems, and using good judgment to solve them.

  • Job functions are subject to possible modifications to reasonably accommodate individuals with disabilities.
  • Requirements are representative of various levels of knowledge, skills and/or abilities. To perform this job successfully, the employee will possess the abilities or aptitudes to perform each task proficiently.
  • Some requirements may exclude individuals who pose a direct threat or significant risk to the health and safety of themselves or other employees.
  • This job description in no way states or implies that these are the only tasks to be performed by the employee occupying this position. Employees will be required to follow any other job-related tasks requested by their supervisor.

Galen Healthcare & Aesthetics is an equal opportunity employer committed to creating a diverse workforce. We provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, service member status, amnesty or status as a covered veteran, or any other protected classification under applicable federal, state, and local laws.


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Guest Services - Front Desk Agent - Fairfield Inn & Suites, North Conway

Conway, New Hampshire Lafrance Hospitality

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Job Descriptions

part_time
Job Description

Job Description

Fairfield Inn & Suites in North Conway, NH is looking for a new Team Member to help bring a friendly smile to every guest, every time!

We are currently looking for an outgoing and self-motivated individual to join us Full- Time or Part-Time Front Desk Agent .

We offer a warm and inviting work environment, where friendly and supportive co workers come together. You will also have the chance to receive cross training, as well as opportunities for career growth and mentorship. As a Marriott Team member, you will also enjoy amazing discounts on hotel rooms for both you and your family to enjoy. Additionally, we have Company-wide incentives throughout the year that reward our hardworking staff.

Take advantage of our remarkable DailyPay feature, which allows you to receive your earnings on any day that you prefer. Furthermore, if you successfully refer someone to join our remarkable team, you have the opportunity to earn up to an astounding $500!

If you possess a welcoming personality and have some availability on weekends, we strongly encourage you to apply for the Front Desk Agent position. This is an excellent chance to enhance your professional skills and become a valuable member of our thriving team at the Fairfield Inn & Suites.

Pay: $7 - 19 Per Hour

Schedule: Must have weekend availability, Mostly 3-11PM Night shifts available

Job Types: Full- Time & Part-Time

Responsibilities:

  • Maintain a warm, welcoming and professional demeanor while interacting with all guests.
  • Check guests in and out of the hotel, ensure proper

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Guest Services - Front Desk Agent - Fairfield Inn & Suites, North Conway

Bartlett, New Hampshire Lafrance Hospitality

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Job Descriptions

part_time
Job Description

Job Description

Fairfield Inn & Suites in North Conway, NH is looking for a new Team Member to help bring a friendly smile to every guest, every time!

We are currently looking for an outgoing and self-motivated individual to join us Full- Time or Part-Time Front Desk Agent .

We offer a warm and inviting work environment, where friendly and supportive co workers come together. You will also have the chance to receive cross training, as well as opportunities for career growth and mentorship. As a Marriott Team member, you will also enjoy amazing discounts on hotel rooms for both you and your family to enjoy. Additionally, we have Company-wide incentives throughout the year that reward our hardworking staff.

Take advantage of our remarkable DailyPay feature, which allows you to receive your earnings on any day that you prefer. Furthermore, if you successfully refer someone to join our remarkable team, you have the opportunity to earn up to an astounding $500!

If you possess a welcoming personality and have some availability on weekends, we strongly encourage you to apply for the Front Desk Agent position. This is an excellent chance to enhance your professional skills and become a valuable member of our thriving team at the Fairfield Inn & Suites.

Pay: $7 - 19 Per Hour

Schedule: Must have weekend availability, Mostly 3-11PM Night shifts available

Job Types: Full- Time & Part-Time

Responsibilities:

  • Maintain a warm, welcoming and professional demeanor while interacting with all guests.
  • Check guests in and out of the hotel, ensure proper

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Front Desk Agent/Guest Services Agent

Calistoga, California Solage

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Job Descriptions

full_time
Job Description

Job Description

Company Description

Set on 22 acres in Calistoga, Solage, Auberge Collection blends small-town charm with effortless sophistication. This vibrant, design-forward retreat offers a fresh take on wine country luxury with spacious accommodations, thoughtful details, and a distinctly laid-back spirit. The resort features 100 renovated, free-standing studios and suites with private patios, complimentary cruiser bikes, and easy access to downtown. At its heart is Spa Solage, a 20,000-square-foot wellness destination known for its geothermal pools, signature mud therapies, and daily fitness classes. Guests can indulge in vibrant, seasonal cuisine at Solbar or enjoy Latin-inspired fare and craft cocktails poolside at the lively Picobar—each experience a celebration of the region’s flavors and spirit.

For more information: auberge.com/solage

Follow Solage on Facebook and Instagram @SolageAuberge

Job Description

Join our team as a Front Desk Agent, where you'll be the friendly face and welcoming voice that sets the tone for our guests' stay. As the first point of contact, your impeccable customer service skills and attention to detail will create a memorable and positive experience, ensuring our guests feel valued from check-in to check-out.

  • Greet guests upon arrival, facilitate smooth check-in/check-out processes, and provide information about hotel services, amenities, and policies.
  • Handle room reservations, confirm guest details, assign rooms, and communicate any special requests or accommodations to relevant departments.
  • Provide excellent customer service by addressing guest inquiries, concerns, and requests promptly and professionally, creating a positive and welcoming atmosphere.
  • Process payments, verify

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Ambassador - Front Desk Services

Rochester, New York $15 - $16 hour RIT Inn and Conference Center

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Job Descriptions

full_time
Job Description

Job Description

Why should you work for Gunther & Associates, LLC?

- Competitive compensation package
- Full benefits package
- Flexible scheduling
- Extensive training and opportunities to advance
- Free employee parking

SUMMARY

The Ambassador is a primary contact at 175 Jefferson. The Ambassador is responsible for providing all visitors with friendly, enthusiastic, and knowledgeable service.

SPECIFIC RESPONSIBILITIES

  • Serves visitors by greeting, welcoming and directing them appropriately.
  • Notifies company personnel of visitor arrival.
  • Maintains security and telecommunications system.
  • Maintains security by following procedures and monitoring visitor log.
  • Makes room keys for student(s) upon arrival
  • Act as the PIC and become knowledgeable of the PIC manual and emergency procedures.
  • Keeps a safe and clean reception area by complying with procedures, rules and regulations.
  • Supports continuity among work team by documenting and communications actions, irregularities and continuing needs.
  • Assist guests and students pertaining to guest inquiries, requests, and concerns with appropriate level of sensitivity and immediacy.
  • Answer phone calls and answer all questions appropriately.
  • Be knowledgeable of all hotel safety, security, and emergency procedures and equipment as related to department responsibilities, and perform or dispatch any necessary functions.
  • Assist in maintaining the cleanliness of the front office, lobby, and surrounding areas.
  • Comply with all department, hotel, and company policies and procedures.
  • Assist with day to day training of all new associates as directed by supervisor/manager on duty.
  • Perform any task not outlined above that the associate has the ability to perform.

Customer service experience preferred. Open Availability 7am-11pm required. Weekend availability required.

Pay detail: $15.50 - $16.00 per hour.



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Hotel, Front Services Supervisor

Eagle Pass, Texas Kickapoo Lucky Eagle Casino

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Job Descriptions

full_time
Job Description

Job Description

Reports to:
Hotel Shift Manager


Job Summary:
Assists the reporting Shift Manager in directing and supervising the daily operational activities
of Valet Drivers, Bell Staff, and Trolley Drivers operations within the established guidelines and
property standards and ensure consistent, prompt, courteous service is provided for a complete
guest satisfaction.


Essential Functions:
1) Ensure compliance with the applicable Tribal, Federal, other laws, Gaming Regulations, and
Kickapoo Lucky Eagle Casino and Hotel policies and procedures.
2) Ensure the highest possible standards of guest services by properly listening and responding
to guest and team members' concerns and questions.
3) Welcome all arriving and warm good bye to departing guests as they enter and leave the
hotel and casino.
4) Be able to supply the guest with all information that they need to enjoy their visit.
5) Manage and motivate the front services team members with the daily supervision to include
staffing, training, discipline, scheduling, and visually monitoring performance to ensure
adherence to all service and productivity standards.
6) Communicate with guests and team members both verbally and in writing.
7) Answer questions and provide clear direction, advice, instruct, and counsel team members in
details of work.
8) Provide assistance to all front services team members as needed.
9) Organize, conduct, and/or attend meetings to obtain and disseminate pertinent information.
10) Organize and conduct pre-shift and departmental meetings to disseminate pertinent daily
information. Attend other hotel meetings as deemed necessary.
11) Monitor parking lot, front drive, and lobby traffic and make staffing adjustments.
12) Investigates and resolves guest complaints.
13) Communicates daily with other management, department heads, and team members to ensure
proper operating procedures and compliance.
14) Must be able to work all shifts, and may be required to work a varying schedule.
15) Ensures Security for all KLECH guests, team members, and company assets.
16) Enforces established policies and procedures for Kickapoo Lucky Eagle Casino Hotel and the
KLECH brand.
17) Assists in conducting the departmental operational audits and assists in developing corrective
action plans.

18) Conduct guest service training and departmental training to front services team members.
19) Establish and maintain department checklists.
20) Establish designated cleaning areas and maintain as needed.
21) Ensure all department areas and spaces are clean and orderly to ensure that space usage is
maximized.
22) Direct motorists to parking areas or parking spaces, using hand signals or flashlights, as
necessary.
23) Patrol department areas to prevent damages to guest's vehicles or property thefts.
24) May assist with valet when necessary.
25) Take numbered tags from guests, locate vehicles, and deliver vehicles, or provide guests
instructions for locating vehicles.
26) Lift, position, and remove barricades to open or close parking areas when necessary.
27) May assist with luggage when necessary.
28) May assist with driving the trolleys when necessary.
29) Demonstrate and promote KLECH core values.
30) Manage and maintain security of confidential information entrusted to position.
31) Attend and satisfactorily complete all required training as assigned.
32) Monitor compliance with Federal currency transaction reporting requirements, Title 31
requirements and IRS Currency Transaction Reports and property established Anti-Money
Laundering policies. Maintain accurate MTL, MIL, CTR and SAR as needed.
33) The essential functions listed above are not an all-inclusive list but rather a general
representation of the duties and responsibilities pertinent to this position. The duties and
responsibilities will be subject to change based on organizational needs and/or deemed
necessary by the Director.
34) Perform other duties as assigned

Minimum Requirements to Qualifications:
1) Must have a clean driving record.
2) Must have a minimum of 2 years of driving experience.
3) Must have a valid Driver's License.
4) Must have a minimum one (1) year supervisory experience, preferably in a hotel setting, but
not required.
5) Ability to physically run back and forth from building to garage. About one block distance.
6) Strong communication skills in English both written and oral. Spanish or other language
skills a plus.


Other Criteria:
Qualified Kickapoo Traditional Tribe of Texas Members and qualified Native American
preference is observed.

Skills and Abilities:
1) Ability to work independently with minimal supervision.
2) Ability to work in a team or as an individual contributor, and complete work within the
designated timeframes.
3) Ability to work under pressure in a fast paced, stressful environment.
4) Ability to prioritize and monitor multiple tasks, and delegate assignments and
responsibilities.
5) Excellent interpersonal skills with demonstrated patience and tact, and guest service skills.
6) Must possess a positive attitude with strong organizational and leadership qualities.
7) Ability to add, subtract, multiply, and divide in all units of measure.
8) Ability to define problems, collect data, establish facts, and draw conclusions.
9) Ability to understand complex instructions and material.
10) Ability to establish and maintain professional relationships with individuals of varying social
and cultural backgrounds and with team members of all levels.
11) Demonstrated ability to anticipate issues, present solutions, and maintain strict
confidentiality.
12) Ability to follow and comply with established KLECH guest service programs.
13) Ability to maintain professional appearance and demeanor.


Physical Demands:
1) Ability to sit for extended periods, and operate vehicle controls.
2) While performing the duties of this position, the team member is regularly required to stand,
sit, walk, push, pull, bend for extended periods; reach with hands and arms; talk and listen on a
regular basis.
3) Team Member may have to jog/run a minimum of a block to retrieve guest's vehicles.
3) The team member must be able to concentrate for prolonged periods.
4) Specific vision abilities required by this job include close vision, distance vision, peripheral
vision, and depth perception.
5) The team member must be able to communicate effectively in person or using
telecommunications equipment.
6) The team member must have the hand-eye coordination and manual dexterity to operate a
vehicle keyboard, touch-screen display, telephone, and calculator.
7) Frequently lift and/or move up to 30 lbs.

Work Environment:
1) Primarily operates in an outdoor setting.
2) Will be exposed to varying weather conditions, including heat, humidity, cold, rain, snow, and
wind.

3) Requires long periods of sitting while operating the trolley and occasional physical activity
such as assisting passengers.
4) Frequent walking and standing/sitting, and frequent contact with the general public.
5) May be exposed to cigarette smoke.
6) May be exposed to high levels of noise throughout the day.
7) Extended hours and irregular shifts may be required including nights, weekends, and holidays.
8) Must be able to perform under pressure and work long hours.
9) May be exposed to the risks associated in attempting to resolve issues with difficult guests.
10) May be exposed to various types of lighting including, but not limited to: sun light, artificial
fluorescent lights, flashing lights, strobe lights, multiple colored lights, etc.


Conditions of Employment:
1) Must be able to obtain and retain a KTTT Gaming Commission Gaming License, including
successful completion of background check necessary to obtain and maintain a Gaming License.
Responsible to keep all documents current and valid at all times.
2) Must be able to provide authorization to work in the United States.
3) Must be at least 18 years of age.
4) Must have access to reliable transportation to commute to and from work.
5) Must comply with KLECH handbook, internal policy and procedures, and gaming regulations
set within KLECH.
6) Opportunity to participate in the KLECH/IRS tip reporting program

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Front Desk Guest Services Representative - Night Auditor

Union City, Tennessee $11 - $13 hour Houser Creek Hospitality, LLC

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full_time
Job Description

Job Description

Guest Services Representative (Front Desk) - Night Audit


We are seeking strong-minded, customer service-driven individuals to join our team at the Front Desk. As a front desk agent, you are the first and last point of contact for all guests. You are responsible for welcoming the guests and setting the tone for their stay and leaving a great lasting impression as they depart.

Compensation:

$11 - $13 hourly DOE

Responsibilities:

As a front desk agent, you will be responsible for, but not limited to:

  • Guest check-ins and check-outs.
  • Meeting room hosting and refreshing.
  • Making reservations and handling billing issues.
  • Problem-solving and troubleshooting.
  • Anticipating the needs of guests and making preparations to exceed those needs.
  • Working with groups and special requests.
  • Guest relations - online, in-person, and on the phone.
  • Keeping up to date on our surrounding area to better serve our guests.
Qualifications:
  • The ideal candidate for this Guest Services Representative and/or Night Audit position in Union City, TN, US should possess excellent verbal and written communication skills.
  • Demonstrate the ability to thrive under pressure and effectively multitask in a fast-paced environment.
  • A team player who can work harmoniously with others in different departments to meet the business's demands is essential.
  • Flexibility in scheduling is desired, as this role involves shifts during the day (7 am-3 pm), evening (3 pm-11 pm), and overnight for night audit (11 pm-7 am). We understand not all candidates are interested in the overnight/audit shifts.
  • A desire to be a lifelong learner - hospitality is a field where (like many others) you will learn something each day. You learn from guests, supervisors, online training, and other sources.
About Company

Houser Creek Hospitality, LLC owns and operates hotels and an events venue. We are local and have been involved in the Union City and Martin communities for decades. Employees have benefits such as insurance, vacation time, family memberships to a local park, IRA, hotel discounts when traveling, and more. The company strives to promote from within and offers brand and other appropriate job training.

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