9,434 IT Support jobs in the United States

Job Description

Source One is a staffing services company and we’re currently looking for the following individuals to work for an autonomous vehicle (AV) company in Foster City, CA.

Title: TeleOperations Specialist (Technical Support Specialist)
Location: Foster City, CA (fully on-site)
Pay Range: $29/hr (W-2) plus benefit offerings (listed below)

Various Shifts Available:
Hours: 7:30AM - 4:00PM or 3:30PM - 12:00AM
Days: Multiple shifts available (Mon-Fri, Wed-Sun, Thurs-Mon, Fri-Tues OR Sun-Thurs)

Job description: Our client is helping an innovative, on-demand autonomous ride-hailing company hire multiple TeleOperations Operators to support its growing fleet of autonomous vehicles. This role is critical in ensuring the smooth operation of self-driving technology by monitoring vehicles, providing remote assistance when needed, and contributing to the ongoing improvement of the TeleOperations system.

As a TeleOperations Operator, you will be the “human-in-the-loop,” bridging the gap between autonomous driving systems and real-world scenarios that require intervention. This position is perfect for candidates with a strong technical aptitude, excellent situational awareness, and the ability to remain calm under pressure.

Responsibilities:
- Oversee a fleet of autonomous vehicles in real-time, providing remote guidance when necessary to ensure safe operation
- Take control of vehicles in complex scenarios, following strict safety protocols and regulatory guidelines
- Assist in gathering performance metrics and reporting observations to improve system functionality
- Work cross-functionally to provide feedback on TeleOps tools, usability, and overall system performance to enhance the operator interface
- Follow company protocols and regulatory requirements to maintain high operational standards

Requirements:
- 2+ years of experience in operations, technical support, software testing, or a similar field
- Comfortable working with operating systems such as Windows and Linux; basic understanding of QA testing principles
- Excellent driving history and no criminal history
- Excellent written and verbal communication skills
- Willingness to work flexible shift hours

Bonus Qualifications:
- Experience with QA testing or working in the autonomous vehicle industry
- Bachelor’s degree in STEM, analytics, or related field
- Basic understanding of data analysis to help build out and analyze metrics
- Strong familiarity with video game-style controls or simulation software

Benefits:
- Pre-tax commuter benefits
- Employer subsidized health care benefits
- Flexible Spending Account for healthcare-related costs
- Short and long term disability coverage and life insurance
- 401k package

A WBENC (woman owned) certified company; Source One provides a full range of professionals to the Pharmaceutical & Healthcare, Defense, Technology, Financial Services, Retail & Manufacturing, and Energy & Transportation industries nationwide.

A WBENC (woman owned) certified company; Source One provides a full range of professionals to the Pharmaceutical & Healthcare, Defense, Technology, Financial Services, Retail & Manufacturing, and Energy & Transportation industries nationwide.

Job Description

About the Role

We’re seeking a dependable and skilled Help-Desk Technician to lead internal IT support operations for our NYC office and broader business units. You’ll provide direct on-site support to users based in Midtown Manhattan, while also maintaining connectivity and coordination with our Great Neck headquarters and field operations. This role combines hands-on computer hardware and application support along with infrastructure support. You’ll also act as a local advocate, ensuring that corporate policies are implemented effectively and appropriately for our teams on the ground.

Key Responsibilities

• Provide on-site technical support at our Midtown Manhattan office for desktops, laptops, applications, printers, and network services.

• Administer Microsoft 365 environment (Teams, SharePoint, Exchange, OneDrive, Intune) and manage user accounts, devices, and licensing.

• Maintain and support infrastructure across Great Neck HQ and remote offices as needed.

• Collaborate with corporate IT to implement corporate-wide tools, security standards, and global policies—while advocating for local business needs.

• Handle hardware provisioning, software deployment, onboarding/offboarding, and asset tracking.

• Troubleshoot and support specialized applications (e.g., Autodesk, financial, and HR systems).

• Document IT processes, configurations, and troubleshooting procedures; contribute to internal knowledge sharing.

• Assist with training users on technology best practices.

• Ensure business continuity by proactively maintaining system stability and responding to critical issues.

• Travel to Great Neck Backoffice and local job sites in NY and New Jersey as needed to support users and coordinate infrastructure needs.

Qualifications

Required:

• 5+ years of experience in internal IT support, systems administration, or desktop/infrastructure management within a mid-sized or enterprise organization.

• Advanced proficiency with Microsoft 365 ecosystem, including administration of Exchange Online, SharePoint, OneDrive, Teams, and device management through Intune/Endpoint Manager.

• Strong working knowledge of Windows operating systems (Windows 10/11) and basic user and group management. Understanding AD, DNS, DHCP, Group Policy concepts.

• Basic knowledge of networking fundamentals, including cabling standards, WAN circuits, routing and switching, firewalls, DMZs, VLANs, and IP addressing and subnetting

• Experience supporting business productivity and line-of-business applications, including installation, configuration, troubleshooting, and updates (e.g., MS Office, Adobe products, finance or HR tools, Autodesk applications).

• Hands-on experience with IT asset management, including imaging, deployment, hardware inventory, and lifecycle replacement.

• Ability to troubleshoot complex hardware and software issues, independently or with vendor support, and follow through to resolution.

• Excellent communication skills, both written and verbal — able to clearly explain technical concepts to non-technical users and document procedures and solutions.

• Ability to prioritize, manage, and execute multiple concurrent tasks in a dynamic environment with shifting priorities.

• Strong sense of ownership and follow-through — demonstrates initiative and holds themselves accountable for deliverables.

• Demonstrated ability to work independently with minimal supervision, while also being a collaborative team player who can work cross-functionally.

• Customer service mindset — friendly, professional demeanor and a commitment to user satisfaction and technical excellence.

• Willingness and ability to travel between Midtown Manhattan, Great Neck HQ, and local job sites as needed, sometimes on short notice.

Preferred:

• Experience in hybrid desktop/server environments or enterprise settings

• Exposure to Power Automate, Power Apps, or SharePoint customization

• Familiarity with Autodesk licensing and support and other construction related applications

• IT certifications such as CompTIA A+/Network+, Google IT Support Professional Certificate, Microsoft Fundamentals.

What You’ll Bring

• A proactive, solutions-focused mindset

• The confidence to represent end users and advocate for practical solutions

• The discipline to self-manage while staying aligned with team goals

• A calm, supportive attitude under pressure

• A strong sense of ownership and pride in the technology experience you deliver

Uni-Data & Communications, Inc. was formed in 1989 to service the IT
infrastructure support needs of the financial services community.

Uni-Data is a nationwide IT services company with several hundred full time employees, operating in 20 states. The company maintains three primary lines of business: Technical Services (IT outsourcing, staff augmentation, IMAC/break-fix, software packaging and distribution, PC/VDI deployments, project management); Managed Services (on-shore, NYC-based service-desk, Audio/Visual, SMB IT outsourcing); Uni-Data is a subsidiary of the Unity International Group, which is a conglomerate composed of electrical contracting, integrated maintenance, and IT services businesses.

Uni-Data & Communications, Inc. was formed in 1989 to service the IT
infrastructure support needs of the financial services community.

Uni-Data is a nationwide IT services company with several hundred full time employees, operating in 20 states. The company maintains three primary lines of business: Technical Services (IT outsourcing, staff augmentation, IMAC/break-fix, software packaging and distribution, PC/VDI deployments, project management); Managed Services (on-shore, NYC-based service-desk, Audio/Visual, SMB IT outsourcing); Uni-Data is a subsidiary of the Unity International Group, which is a conglomerate composed of electrical contracting, integrated maintenance, and IT services businesses.

Job Description

Source One is a staffing services company and we’re currently looking for the following individuals to work for an autonomous vehicle (AV) company in Las Vegas, NV (fully on-site).

Title: TeleOperations Specialist (Technical Support Specialist)
Pay Range: $25/hr (W-2) plus comprehensive benefit offerings (listed below)

Various Shifts Available:
Hours: 10am-6:30pm or 5:30pm-2am
Days: Tues-Sat, Wed-Sun, Thurs-Mon or Sat-Wed
* Ideal candidates will be flexible on shift days/times

Job description: Our client is helping an innovative, on-demand autonomous ride-hailing company hire multiple TeleOperations Operators to support its growing fleet of autonomous vehicles. This role is critical in ensuring the smooth operation of self-driving technology by monitoring vehicles, providing remote assistance when needed, and contributing to the ongoing improvement of the TeleOperations system.

As a TeleOperations Operator, you will be the “human-in-the-loop,” bridging the gap between autonomous driving systems and real-world scenarios that require intervention. This position is perfect for candidates with a strong technical aptitude, excellent situational awareness, and the ability to remain calm under pressure.

Responsibilities:
- Oversee a fleet of autonomous vehicles in real-time, providing remote guidance when necessary to ensure safe operation
- Take control of vehicles in complex scenarios, following strict safety protocols and regulatory guidelines
- Assist in gathering performance metrics and reporting observations to improve system functionality
- Work cross-functionally to provide feedback on TeleOps tools, usability, and overall system performance to enhance the operator interface
- Follow company protocols and regulatory requirements to maintain high operational standards

Requirements:
- 2+ years of experience in operations, technical support, software testing, or a similar field
- Comfortable working with operating systems such as Windows and Linux; basic understanding of QA testing principles
- Excellent driving history and no criminal history
- Excellent written and verbal communication skills
- Willingness to work flexible shift hours

Bonus Qualifications:
- Experience with QA testing or working in the autonomous vehicle industry
- Bachelor’s degree in STEM, analytics, or related field
- Basic understanding of data analysis to help build out and analyze metrics
- Strong familiarity with video game-style controls or simulation software

Benefits:
- Pre-tax commuter benefits
- Employer subsidized health care benefits
- Flexible Spending Account for healthcare-related costs
- Short and long term disability coverage and life insurance
- 401k package

A WBENC (woman owned) certified company; Source One provides a full range of professionals to the Pharmaceutical & Healthcare, Defense, Technology, Financial Services, Retail & Manufacturing, and Energy & Transportation industries nationwide.

A WBENC (woman owned) certified company; Source One provides a full range of professionals to the Pharmaceutical & Healthcare, Defense, Technology, Financial Services, Retail & Manufacturing, and Energy & Transportation industries nationwide.

Job Description

Help Desk Technician
Washington, DC
Pay From: $28 per hour

MUST:
Active Secret Clearance
Help Desk Technician
3+ years of experience in an IT helpdesk or technical support role, with a focus on Windows environments.
Required iIndependent capable knowledge of Windows operating systems (Windows 10+, Windows Server) and Microsoft 365.
Required strong communication and interpersonal skills, with a customer-focused approach
Utilize online meeting applications to support hardware set-up of microphones and webcams
Set up and support conference and training rooms for presentations
Associate degree in Information Technology, Computer Science, or a related field, or equivalent work experience.

DUTIES:
Provide technical support to end-users for hardware, software, and network issues in a Windows environment.
Troubleshoot and resolve technical issues related to Windows operating systems, Microsoft Office Suite, Microsoft Cloud, and other business applications.
Manage and maintain user accounts, permissions, and access rights in Active Directory.
Install, configure, and maintain desktop and laptop computers, printers, and other peripheral devices.
Collaborate with other IT team members to identify and implement improvements to IT processes, systems, and policies.
Maintain Account Management forms for new and departed users
Conduct and maintain accountable IT inventories such as laptops, desktops, tablet PCs, printers, MFPs' accessories, IT supplies, etc. using spreadsheets
Creation of spreadsheets/databases for tracking purposes
Participate in IT projects and initiatives as required

Job Description

Community Health Plan of Imperial Valley (CHPIV) is Imperial County's Medi-Cal managed care plan. We are a locally managed public health care plan committed to working with members, providers, and the residents of Imperial County.

As we continue to build something great, we are seeking a Technical Support Specialist to support information systems planning, implementation, and administration across various IT functional areas.

Are new team member will:

• Understand business needs, objectives, and goals.  Recommend products and processes to support these needs.
• Maintain awareness of changing trends and regulations as required.
• Respond to and resolve technical inquiries via phone, email, or in-person
• Troubleshoot issues related to industry-specific software, Microsoft Office tools, hardware, and network connectivity
• Assist with system access, password resets, and user account management
• Install and configure software and apply patches or updates to maintain basic IT infrastructure such as servers, workstations, and network devices.
• Collaborate with IT teams to escalate complex problems and follow up through resolution
• Train employees on basic system usage and security protocols
• Routinely tests and monitors IT system performance to ensure system security and reliability.
• Maintain compliance with HIPAA regulations and company data privacy policies

You may be right for this job if you have the following:

• 2+ years in a technical support or help desk role, ideally within healthcare
• Minimum of 2+ years of experience in MS Office, particularly Excel
• Minimum of 2+ years of experience in an SQL or other RDB language
• Extensive experience in Local and Wide Area Networks
• Extensive experience with personal computers and software applications
• Strong problem-solving and communication skills
• Ability to manage multiple priorities in a fast-paced environment

Our commitment to you:

• A competitive salary of $60,000-$70,000/ year
• Health, dental, and vision insurance
• Paid time off
• A 401k plan with a generous match
• A chance to make a real difference in the Imperial Valley community

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Job Description

About MyDoorView

MyDoorView is a leading provider of smart video intercom and access control solutions designed for modern buildings, multifamily communities, and commercial properties. Our cloud-based platform simplifies access, enhances security, and improves the user experience for residents, visitors, and property managers alike. We are growing rapidly and looking to expand our support team with passionate professionals who thrive in a fast-paced, customer-first environment. *This is a remote position based out of Phoenix, Arizona.

The Technical Support Specialist is a key member of the MyDoorView support team, responsible for assisting dealers, installers, and end users with technical issues, system configurations, and troubleshooting related to our video intercom and access control solutions. This role requires strong communication skills, a customer-focused mindset, and a technical aptitude to resolve issues efficiently and professionally.

• Provide Tier 1 and Tier 2 technical support via phone, email, and chat to MyDoorView dealers, partners, and end users.

• Diagnose and troubleshoot hardware, software, and network issues related to MyDoorView devices, web portal, and mobile app.

• Guide dealers through product installations, configuration steps, and firmware or software updates.

• Utilize support tools and CRM platforms (e.g., HubSpot) to track and resolve support tickets in a timely manner.

• Document solutions and contribute to internal knowledge base and customer-facing FAQs.

• Monitor and identify recurring issues and trends to proactively improve product reliability and customer satisfaction.

Required:

• 3+ years in a technical support, help desk, or field service role (preferably in access control, security systems, or related technology).

• Solid understanding of basic networking concepts (IP addressing, PoE, firewalls, etc.).

• Ability to read wiring diagrams and familiarity with low-voltage hardware installation.

• Excellent communication and interpersonal skills with a strong sense of customer empathy.

• Strong organizational and time management skills.

• Comfortable working independently and managing multiple priorities in a remote environment.

Preferred:

• Experience supporting IP-based intercoms, cloud-based access control systems (e.g., Brivo, PDK), or surveillance solutions.

• Familiarity with CRM or ticketing systems such as HubSpot, Salesforce, or Zendesk.

• Basic understanding of APIs and system integrations.

• Competitive compensation and benefits package

• Flexible remote work options

• Opportunity to work with an innovative and growing team in the smart building technology space

• Fast-paced environment with room for professional growth and development

• A supportive team culture focused on integrity, collaboration, and customer success

• Unlimited DTO (Discretionary Time Off) – We trust our team to take the time they need to recharge

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Job Description

Overview:

Responsible for analyzing exercise operations, sensor performance, tactics, and weapons systems to support Navy training and operational readiness. Develops and delivers computer-based training materials tailored to Navy operational units and systems.

Responsibilities:

• Analyze operational and training data to assess performance and identify improvements.
• Create and present computer-generated reports and written materials for Navy Fleet personnel, including flight crews, ship/submarine commanding officers, and operational staff.
• Develop instructional materials and deliver presentations to large, diverse audiences.
• Operate computer-based systems for simulation, analysis, and reporting.
• Apply knowledge of Navy operational and administrative directives and procedures.

Qualifications:

• Bachelor's degree preferred.
• 3 to 5 years of relevant experience required.
• Strong analytical, communication, and presentation skills.
• Familiarity with Navy systems, tactics, and operational environments.
• Secret Clearance required with ability to obtain TS/SCI

Benefits: Sayres Defense offers a competitive benefits package including medical, dental, and vision insurance, retirement plan options, paid time off, and additional employee support programs. Eligibility and specific offerings may vary based on position, location, and other factors.

The position description is only meant to be a representative summary of the major responsibilities and accountabilities performed by the incumbents of this position. The incumbents may be requested to perform position-related tasks other than those stated in this description. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, gender identity, disability or veteran status.

At Sayres, our employees enjoy an atmosphere conducive to realizing their potential through personal and professional development while simultaneously exceeding customers' expectations. We offer a broad spectrum of technical, engineering and administrative services including acquisition, financial and program management; fleet synthetic training; logistics; ship construction engineering; systems engineering and integration; wargaming; test and evaluation; security, counterintelligence and policy analysis.

Sayres is headquartered in Washington, DC with offices throughout the United States and has a presence abroad.

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Job Description

About us

Intellum is the leader in corporate education technology and powers the largest, most successful customer, partner, and employee learning programs in the world. Large brands and fast-moving companies like Google, Meta, Amazon, Walmart, Xero, Atlassian, Mailchimp, Airbnb, Stripe, and TikTok rely on Intellum to engage and educate the audiences they touch.

We have always been a "remote first" company and are proud to have team members located all over the world. We value Curiosity, Creativity, Perseverance, and Kindness and strive to demonstrate these core values every day. Our culture is very important to us. We invest in our people in fun and exciting ways, including personal development budgets and an annual all-company retreat that is focused less on work and more on human connections. We are in growth mode, and our "smart growth" approach ensures that we will continue to scale our company effectively.

The job of the Technical Support Specialist is to help the users of our tools to reach their highest potential by educating them about our products, industry standards, and best practices. To be successful, you must be an excellent communicator, a creative thinker and motivated problem-solver, a master of organization, and a passionate learner. Most importantly, you need to love helping people!

• Provide technical support to clients via phone, email, and/or chat platforms; work with end-users to diagnose, troubleshoot and resolve routine technical software issues quickly and efficiently
• Escalate Help Desk tickets to appropriate internal teams when necessary
• Collaborate with the broader customer experience and/or education teams to improve our database of help documentation and videos
• Develop understanding of the industry and the problems that Intellum solves
• Stay current with product updates, system changes, and customer support team procedures and best practices
• Develop awareness of support KPIs (e.g., response time, resolution time, customer satisfaction) and display a commitment to quality customer interactions
• Manage tickets within the designated SLA using our internal ticketing system (Salesforce) and ensure accurate and timely updates, and follow-ups with clients
• This description reflects management's assignment of essential functions; it does not prescribe or restrict other tasks as assigned and is subject to change at any time

• 2+ years in a technical customer service/technical support or help desk support
• Experience with SaaS applications and platforms
• Basic knowledge of API interfaces, SSO, and SFTP troubleshooting
• Collaborative, team player mentality: automatically helping team members, and in turn asking for help when appropriate
• Strong organizational & time management skills
• Strong written and verbal communication skills with the ability to translate technical concepts to a non-technical audience.
• Analytical and problem-solving skills; Ability to leverage a variety of information sources and tools to diagnose issues and develop solutions
• Ability to inspire confidence while leading clients through steps to resolve issues and defuse situations where clients may be frustrated
• Demonstrated proactive ownership: taking the initiative to investigate and provide swift and accurate resolution to problems
• Strong active listening skills and empathy; able to understand customer frustrations and de-escalate difficult conversations effectively
• Professional fluency in English, including speaking, listening, reading, and writing skills

• Salesforce Lightning experience preferred
• Experience with learning management software a plus

BENEFITS

• Medical - 100% of employee premiums for selected individual plans
• Dental - 100% of employee premiums covered
• Vision - 100% of employee premiums covered
• LinkedIn Learning
• 401(k) plus matching (US Based Only)
• Unlimited PTO
• Calm subscription
• Annual Company Retreat

Intellum is an equal-opportunity employer. We're committed to building an inclusive team that celebrates diversity in people, perspectives, and backgrounds regardless of race, color, national origin, gender, sexual orientation, age, religion, disability, citizenship, veteran status, or any other protected status. We encourage you to apply for an open position and if you have questions about whether or not your job experience and skill set meet the requirements for a specific role, reach out to us directly at

If you are an individual applying from CA, NY, CO, CT, MD, NV, or RI, please reach out to to inquire about specific pay ranges.

Job Description

Company: to be released via phone call 

Position: Technical Support Specialist

Location: ONSITE in Phoenix, AZ -there could be possibility of 20% WFH once they prove to be independent - there might also be 10-15% local travel as needed for large meeting/conference setup or WFH troubleshooting 

Pay Rate: $16-$25 per hour 

Duration: 6 month contract to HIRE

Job Description:

We're looking for someone with a background in retail—think Apple, BestBuy, or even smaller shops like UbreakIFix. Someone who’s comfortable handling equipment, managing inventory, and working in a fast-paced, customer-focused environment.

This role requires a self-starter who can go where the work is. The person will primarily be onsite, with up to 10% travel to support leadership during off-site meetings. There may be up to 20% work-from-home flexibility once they’ve proven they can handle all tasks independently and feel confident doing so.

They’ll also need to be comfortable jumping in where needed—whether that’s answering phones, supporting asset management, helping at the tech bar, or assisting the executive team.

About the Role:

Join our dynamic IT team as a Senior IT & Executive Support Specialist, where you’ll deliver high-level technical support for employees and senior executives alike. In this onsite role, you’ll troubleshoot complex technical issues, set up and maintain hardware and software, and provide personalized, white-glove technology support for our leadership team—whether in the office, at their home workspaces, or during special meetings and events.

In addition to day-to-day end-user support and network troubleshooting, you’ll “run the show” for leadership broadcasts, virtual town halls, and high-visibility meetings. This includes providing live event support, public speaking when needed, and ensuring every detail runs smoothly from planning through execution. You’ll also support employees through our onsite Tech Bar, offering walk-up help for quick solutions and a great in-person support experience.

What You’ll Do:

• Provide advanced technical support for PCs, Macs, software, mobile devices, and networks.

• Deliver exceptional, proactive support for executive leadership in the office, at home, or during offsite meetings and events.

• Act as the lead technical resource during executive meetings, broadcasts, and special events—ensuring seamless technology, speaking when needed, and coordinating all technical aspects.

• Provide walk-up technical support and quick fixes at our onsite Tech Bar.

• Consult with executives to understand unique work styles and recommend the best technology solutions for their needs.

• Troubleshoot and resolve technical issues quickly via phone, chat, in person, or onsite support.

• Manage projects and tasks from start to finish, ensuring successful outcomes every time.

• Maintain clear documentation and knowledge articles to help the team deliver consistent, top-tier support.

• Collaborate with other IT teams to coordinate hardware procurement, upgrades, and security compliance.

• Mentor junior team members and help build a culture of excellent customer service.

MINIMUM EDUCATIONAL AND RELATED WORK EXPERIENCE:

• Associate’s or Bachelor’s degree in IT, Computer Science, OR 3+ years of experience in desktop support and network troubleshooting for PCs and Macs.

ADDITIONAL QUALIFICATIONS:

• Relevant certifications such as A+, Network+, or Microsoft certifications are a plus.

• In-depth knowledge of Biamp, Crestron, and Zoom Rooms is a strong plus.

• Strong communication skills, with the ability to explain technical details to non-technical users, including executives.

• Confidence and professionalism to “own the room” when providing meeting or event support, including speaking in front of groups.

• Proven ability to see projects through from beginning to end, manage competing priorities, and work independently.

• Experience supporting virtual meetings and collaboration tools (Microsoft 365, Zoom, etc.).

• A high level of discretion and presence when working with senior leaders.