199 Public Safety jobs in the United States

Join the Trojan Family: USC Department of Public Safety (DPS)

Title: Public Safety Dispatcher

Mission: To create a safe, secure, crime free environment for the Trojan Family through exemplary and professional service.

About the Department

• Team: DPS, one of the largest campus public safety departments in the United States, is a team of over 300 dedicated full-time employees.

• What we do: We share in the university’s ONE USC Safety Vision of ensuring an environment where everyone feels safe, respected, and protected from being a crime victim and where the experiences and needs of all USC students, faculty, staff, and neighbors throughout USC’s spheres of influence are addressed.

• Learn more : Visit our DPS Website to explore our mission in depth.

Role Overview: The Public Safety Dispatcher performs multiple functions in the Communications Center in support of various department personnel at the University Park Campus, Health Sciences Campus, and University Parking Center. Receives calls for service from faculty, staff, students and guests, and dispatches the appropriate department personnel via radio communications equipment. Serves as a vital link between the service community, Public Safety personnel, and all other emergency and nonemergency services available at the university and in the surrounding community. The ideal candidate will have excellent verbal and written communication skills, listening skills and the ability to make instantaneous decisions based on minimal information. In addition, skilled in controlling emotions and ability to work under pressure. Step into a role where your duties will include but are not limited to:

• Receives emergency calls requesting police, fire, and rescue assistance.

• Determines appropriate response in accordance with established procedures and assessment of the situation. Dispatches Public Safety units in response to calls for service.

• Maintains a record of all calls and radio messages. Monitors status of public safety, parking transportation, campus cruiser, residential protection, assets protection, and other special duty units. Prepares appropriate management reports of calls.

• Receives calls and complaints regarding service and assistance and refers them to the appropriate unit. Operates telephone switching equipment.

• Requests back-up or follow-up assistance from the Los Angeles Police Department, Los Angeles Fire Department, and other agencies.

• Operates Computer Aided Dispatch system and maintains manual and automated records systems. Conducts information searches as needed.

Please note: Shifts include holidays, weekends, and overtime; must have availability to work certain special events and emergencies.

Selection Process

• Evaluation: Your application will be evaluated based on your relevant experience and education.

• In-depth Screening: After interview, successful candidates will undergo background, psychological, and medical evaluations.

How to Apply

Application: Showcase your readiness to join the Trojan family by submitting a detailed application, resume, and thoughtful responses to our supplemental questions.

Current USC Employees: Please apply through the dedicated channel in Workday.

Benefits

USC’s Commitment to You: We offer an excellent package of benefits and programs including, but not limited to:

• Tuition assistance for you and your family

• Comprehensive health, dental and vision insurance options

• 403b retirement

Salary Range: ($43,474 - $65,212)

The Huntsville-Madison County Airport Authority is accepting applications for the position of Public Safety Dispatcher. Duties include operating multiple technology systems such as the multi-channel radio system, fire/life safety control system, access control system/badging software, automated emergency notification system, records management system, video management software, public address system, TTY/TDD and multi-line phone systems to disseminate information to appropriate personnel. Position is responsible for maintaining communication throughout emergency situations, including with field units and callers, local emergency and law enforcement departments, airport personnel, and air traffic control (ATC) tower. Activates the emergency recall plan when required.

A Two-Year Associates' Degree or Four-Year Bachelor's Degree from an accredited university is preferred . Previous dispatch experience and bi-lingual skills are preferred as well. Applicant will need to have ability to be certified by the Alabama Department of Public Safety in National Crime Information Center (NCIC) operations within 6 months of employment and recertify every 2 years. Must be able to work a flexible schedule, which will include working all shifts, weekends, and holidays.

Excellent benefits include medical family insurance coverage, Health Reimbursement

Indiana University Public Safety pursues IU's commitment to providing the greatest degree of safety for all members of the IU community, consistent with the university's mission and environment, applicable legal and professional standards, and available resources. IU Public Safety directly oversees the IU Police Department , University Environmental Health and Safety , and Emergency Management and Continuity with a team of approximately 300 dedicated staff on a 24/7/365 operational basis across all campuses.

Job Summary

• Answers and prioritizes requests for emergency services and complaints involving fires, accidents, disturbances, and criminal activities from various sources and in a variety of communication methods (phone, radio, alarm systems, computer hardware/software, and face-to-face).
• Assesses fire and security alarm activations and dispatches emergency responders as needed; recognizes alarm malfunctions and/or issues and facilitates fixes.
• Determines nature, location and priority of emergencies and enters information into computer aided dispatch system.
• Retrieves and enters data into department's records management system; accesses state and federal crime files through the Indiana Data and Communication system (IDACS) and the National Crime Information Center (NCIC); provides information to law enforcement personnel as requested or as deemed important from these data sources.
• Ensures compliance with all local, state and federal regulations for communication and record management to include retention and destruction, accuracy and safe storage of records, report requirements and retrieval.
• Assists with and provides informal training to officers, part time employees, and cadets in the operation and procedures of the communications center.
• May act in a lead capacity and provide guidance to junior dispatch and hourly staff.

Qualifications

This position is posted at a Foundational Career Level but may be filled at the Intermediate Career Level depending on the candidate's qualifications. Although they will be similar, the duties and responsibilities may differ. Please see the qualifications listed below for each level.

Foundational Requirements:

Combinations of related education and experience may be considered. Education beyond the minimum required may be substituted for work experience. Work experience beyond the minimum required may be substituted for education.

EDUCATION

Required

• High school diploma or equivalent (such as HSED or GED).

WORK EXPERIENCE

Preferred

• 1 year communications, switchboard, dispatching or related experience.

LICENSES AND CERTIFICATES

Preferred

• Public safety telecommunications certificate.

SKILLS

Required

• Proficient communication skills.
• Maintains a high degree of professionalism.
• Demonstrates time management and priority setting skills.
• Demonstrates a high commitment to quality.

Intermediate Requirements:

Combinations of related education and experience may be considered. Education beyond the minimum required may be substituted for work experience. Work experience beyond the minimum required may be substituted for education.

EDUCATION

Required

• High school diploma or equivalent (such as HSED or GED).

WORK EXPERIENCE

Required

• Completion of all required training to perform independently as public safety dispatcher.

Preferred

• 2 years of telecommunications experience.
• 1 year communications, switchboard, dispatching or related experience.

LICENSES AND CERTIFICATES

Preferred

• Advanced public safety telecommunications certificate or communications training officer certificate.

SKILLS

Required

• Proficient communication skills.
• Maintains a high degree of professionalism.
• Demonstrated time management and priority setting skills.
• Demonstrates a high commitment to quality.
• Possesses flexibility to work in a fast paced, dynamic environment.
• Highly thorough and dependable.

Working Conditions / Demands

This role requires the ability to effectively communicate and to operate a computer and other standard office productivity equipment. The position involves sedentary work as well as periods of time moving around an office environment and the campus. The person in this role must be able to perform the essential functions with or without an accommodation.

Work Location

Bloomington, Indiana

Advertised Salary

Tier I (Foundational) - $40,560 per year

Tier II (Intermediate) - $44,720 per year

Benefits Overview

For full-time staff employees, Indiana University offers a wide array of benefits including:

• Comprehensive medical and dental insurance
• Health savings

Overview

Shift: PRN, as needed. We are looking for someone that has availability on 1st, 2nd and 3rd shifts

Be the Lifeline That Keeps Our Hospital Safe.

As a Public Safety Dispatcher at UnityPoint Health - Finley Hospital, you’ll be the vital link between our hospital community and emergency response personnel. You will serve as the primary point of contact for all security and safety communications, ensuring that help is dispatched swiftly and accurately when it matters most. Your calm demeanor, clear communication, and quick decision-making will help maintain a safe and secure environment for patients, visitors, and staff.

Seize this opportunity to be part of a team that makes a real difference in patients’ lives!

Why UnityPoint Health?

At UnityPoint Health, you matter. We’re proud to be recognized as a Top 150 Place to Work in Healthcare by Becker's Healthcare several years in a row for our commitment to our team members.  

Our competitive Total Rewards program offers benefits options that align with your needs and priorities, no matter what life stage you’re in.  Here are just a few:      

• Expect paid time off, parental leave, 401K matching and an employee recognition program.   

• Dental and health insurance, paid holidays, short and long-term disability and more. We even offer pet insurance for your four-legged family members.  

• Early access to earned wages with Daily Pay, tuition reimbursement to help further your career and adoption assistance to help you grow your family.   

With a collective goal to champion a culture of belonging where everyone feels valued and respected, we honor the ways people are unique and embrace what brings us together.   

And, we believe equipping you with support and development opportunities is a vital part of delivering an exceptional employment experience. 

Find a fulfilling career and make a difference with UnityPoint Health.

Responsibilities

• Receive and prioritize emergency and non-emergency calls for assistance.

• Dispatch Public Safety Officers and coordinate responses to incidents, alarms, and emergencies across the hospital campus.

• Monitor security and fire alarm systems, access control, and CCTV cameras.

• Document and log all calls, incidents, and officer activity accurately in dispatch records.

• Communicate clearly and effectively with hospital staff, public safety officers, and external emergency responders.

• Maintain composure and professionalism in high-pressure or emotionally charged situations.

• Support overall safety operations and contribute to a culture of security awareness and service excellence.

Qualifications

Education: 

• Must be 18 years old
• High School Diploma/GED

Experience: 

• Prior experience in emergency dispatching, public safety, or security operations strongly preferred.

Knowledge/Skills/Abilities: 

• Familiarity with radio communication systems and dispatch software a plus.

• Ability to multitask and remain calm under pressure.

• Excellent verbal and written communication skills.

• Strong attention to detail and ability to document accurately.

• Must be able to work flexible hours, including nights, weekends, and holidays as needed.

Public Safety Dispatcher

UnityPoint Health Finley Hospital

1 Positions

ID:

Posted On 10/08/2025

Job Overview

• Area of Interest: Support Services

• FTE/Hours per pay period: .01

• Department: Safety and Security

• Shift: PRN, as needed.

• Job ID:

Overview

Shift: PRN, as needed. We are looking for someone that has availability on 1st, 2nd and 3rd shifts

Be the Lifeline That Keeps Our Hospital Safe.

As a Public Safety Dispatcher at UnityPoint Health - Finley Hospital, you’ll be the vital link between our hospital community and emergency response personnel. You will serve as the primary point of contact for all security and safety communications, ensuring that help is dispatched swiftly and accurately when it matters most. Your calm demeanor, clear communication, and quick decision-making will help maintain a safe and secure environment for patients, visitors, and staff.

Seize this opportunity to be part of a team that makes a real difference in patients’ lives!

Why UnityPoint Health?

At UnityPoint Health, you matter. We’re proud to be recognized as a Top 150 Place to Work in Healthcare by Becker's Healthcare several years in a row for our commitment to our team members.

Our competitive Total Rewards program offers benefits options that align with your needs and priorities, no matter what life stage you’re in.  Here are just a few:    

• Expect paid time off, parental leave, 401K matching and an employee recognition program.

• Dental and health insurance, paid holidays, short and long-term disability and more. We even offer pet insurance for your four-legged family members.

• Early access to earned wages with Daily Pay, tuition reimbursement to help further your career and adoption assistance to help you grow your family.

With a collective goal to champion a culture of belonging where everyone feels valued and respected, we honor the ways people are unique and embrace what brings us together.  

And, we believe equipping you with support and development opportunities is a vital part of delivering an exceptional employment experience.

Find a fulfilling career and make a difference with UnityPoint Health.

Responsibilities

• Receive and prioritize emergency and non-emergency calls for assistance.

• Dispatch Public Safety Officers and coordinate responses to incidents, alarms, and emergencies across the hospital campus.

• Monitor security and fire alarm systems, access control, and CCTV cameras.

• Document and log all calls, incidents, and officer activity accurately in dispatch records.

• Communicate clearly and effectively with hospital staff, public safety officers, and external emergency responders.

• Maintain composure and professionalism in high-pressure or emotionally charged situations.

• Support overall safety operations and contribute to a culture of security awareness and service excellence.

Qualifications

Education:

• Must be 18 years old

• High School Diploma/GED

Experience:

• Prior experience in emergency dispatching, public safety, or security operations strongly preferred.

Knowledge/Skills/Abilities:

• Familiarity with radio communication systems and dispatch software a plus.

• Ability to multitask and remain calm under pressure.

• Excellent verbal and written communication skills.

• Strong attention to detail and ability to document accurately.

• Must be able to work flexible hours, including nights, weekends, and holidays as needed.

Primary Contact

13511

Michelle Pickel

HR Recruiter, HR

Phone

Phone

Phone

Fax

Email

True

False

False

Job Details

Categories

Health Care

Location

Dubuque, IA

Job Type

Employee

Full/Part

Company ID

168

Job REQ #

# Positions

1

Start Date

End Date

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UnityPoint Health Finley Hospital

About the Company

A CAREER AT UNITYPOINT HEALTH - FINLEY HOSPITAL

UnityPoint Health team members come for a job, but stay for a career. As a team member, regardless of your position, you'll get the chance to change lives on a daily basis in order to deliver our vision of the Best Outcome for Every Patient, Every Time. That privilege drives employees' passion for making a difference in the lives of our patients, helping them create healthier, more rewarding lives.

At UnityPoint Health - Finley Hospital, we know our collective actions determine the experience we create. Our team members strive to work as one through four key values:

• Foster Unity

• Own the Moment

• Champion Excellence

• Seize Opportunity

If you are interested in joining our team, please visit to learn about our many opportunities and to fill out an online application.

ABOUT OUR HOSPITAL

UnityPoint Health Finley Hospital is a 126-bed community hospital. We employ more than 800 full-and-part-time employees. Finley Hospital is a not-for-profit, locally owned, regional healthcare facility part of the UnityPoint Health system. Finley Hospital is committed to bringing the best medical care to the tri-state area. We offer comprehensive, full service health care that is coordinated around our patients. We have consistently been recognized as a leader in health care.

Salary: $29.31 - $0.33 Hourly
Location : Juneau
Job Type: Full-Time
Job Number:
Department: Juneau Police Department
Opening Date: 10/08/2025
Closing Date: Continuous
Position Number: , ,
Bargaining Unit: Public Safety Employees Association
Pay Range: 541
Hours Per Week: 40
Telework Availability: Not Available

Description
*** 10,000 Hiring Bonus for eligible applicants; inquire with hiring manager ***

Juneau is recruiting for Police & Fire Public Safety Dispatchers!

For applicants located outside of Juneau, all testing can be completed remotely.
WHO WE ARE LOOKING FOR

We are looking for someone who

• Communicates very well and will provide excellent customer service even in difficult circumstances.
• Remains calm in tense or fast-paced situations and emergencies.
• Has exceptional attendance, reliability, and dependability.
• Has great attention to detail while summarizing and performing data entry.
• Has excellent recall with ability to switch from one task to another in rapid succession.
• Wants to participate in helping the community from behind the scenes.

THE BENEFITS OF JOINING OUR TEAM

Do you enjoy helping people while working in a fast-paced environment where multitasking is essential and attention to detail is critical? Working as a Public Safety Dispatcher for the Juneau Police Department is a personally rewarding and challenging career that has a significant positive impact on the community.

New dispatchers receive about 7 months of on-the-job training to learn call processing, computer systems, and radio procedures. Dispatchers provide service to the public and to responders over the phone and radio as part of a big team of people who serve the community. We work together through good times and during crises, emergencies, and difficult events. Most days are fun and challenging. Some are stressful and can be emotionally draining. Between your coworkers' support, structured training and Wellness program, you will develop coping skills that will help you be able to bounce from the tough calls.

On any given day, dispatchers may start with a parking complaint, then give someone CPR instructions, help solve an argument between a caller and their partner, conduct research and data entry, provide general information about city services, and sometimes help to deliver babies over the phone.
JPD's Wellness Program:

• 10 free sessions per year with a qualified mental health professional for you and your family
• 10 free group sessions for employees and their families
• Initial and ongoing resiliency training for employees and their significant other
• Annual wellness check-ins
• Peer support teams dedicated to serving employees and their families
• A chaplain program
• A wellness room
• Yearly wellness-related events. Employees also have access to an onsite gym.

WORKING HOURS AND LOCATION

This is a full-time union represented position typically working a combination of 8-hour and 12-hour shifts for 40+ hours per week. Shifts regularly include work during the evening, overnight, weekends, and holidays. Employees receive extra pay differential when working swing shift (4.5%) and night shift (6.5%). Overtime is paid, and extra leave is granted when working holidays. Work assignments and personal leave are bid and scheduled based on seniority.
The Communications Center is located at the Juneau police station on Alaway Avenue in the Lemon Creek area and has plenty of free, convenient parking available in a secure parking lot.

Typical Responsibilities
You will be answering phones, 9-1-1 lines, managing radio channels, providing customer service, solving problems, sharing information with the public, and tracking all of this activity in a computer-aided dispatch system. Duties quickly fluctuate between performing data entry, talking to callers during their times of need, and making critically important decisions in support of the community, Juneau Police Department, and Capital City Fire/Rescue responders. Most calls for service involve either police, community service, fire, EMS, the Mobile Crisis Team or Sobering Center responders, with some calls getting all of the above.

It is important to be able to work with considerable independence, use good judgment, and take actions based on policy while taking into

Salary : $47,921.00 - $60,419.00 Annually
Location : Winslow, AZ
Job Type: Full-Time
Job Number:
Department: Police
Division: Civilian
Opening Date: 09/15/2025
Closing Date: Continuous

Summary
Under basic supervision, the Public Safety Dispatcher performs a variety of clerical, administrative, and technical work in receiving and dispatching routine and emergency information. Maintains official records and assists in the administration of the standard operating policies and procedures of the dispatch center.
This position is a tentative "At-Will" appointment and subject to a probationary period of six (6) months from the date of hire. Upon successful completion of a probationary period, a non-management employee shall be granted regular status in the classification in which the probationary period is served.

Essential Functions

Essential functions, as defined under the Americans with Disabilities Act, may include any of the followingrepresentative duties, knowledge, and skills. This list is ILLUSTRATIVE ONLY and is not a comprehensive listing of all functions and duties performed by incumbents of this class. Employees are required to be in attendance and prepared to begin work at their assigned work location on the specified days and hours. Factors such as regular attendance at the job are not routinely listed in job descriptions but are an essential function. Essential duties and responsibilities may include, but are not limited to, the following:

• Monitors telephones and radios in the dispatch center; answers all incoming calls and ascertains nature of call; gathers necessary information to transmit or relay.
• Dispatches police and other response vehicles for emergency and non-emergency incidents; broadcasts nature, location, and time of alarm; contacts all required personnel and other local concerns such as police department in the event of an emergency situation; ensures the presence of reserve units by contacting personnel designated for call-back; relays information as required.
• Maintains log of radio and telephone communications and locations of personnel and equipment; in the event of an emergency situation, maintains on-going contact with the responding personnel and keeps them informed of all incoming pertinent information; tracks other information such as hydrants out and streets closed and keeps emergency personnel informed.
• Maintains dispatch center work area and equipment in clean and working condition.
• Operates radios and performs radio communication duties, operates base radio; operates ACJIS and NCIC systems; operates various office machines as required.
• Composes, types, and edits correspondence, reports, memoranda, and other materials requiring judgment as to content, accuracy, and completeness.
• Inputs data to standard office and department forms; makes postings to various reports; compiles and tabulates data.
• Maintains dispatch documents and records; prepares case reports.
• Operates (TDD) Telecommunication Device for Deaf per State guidelines
• Maintains all required certifications.
• Performs related duties as assigned or required.

Knowledge of:

• Applicable local, State, and Federal laws, codes, regulations, and ordinances.
• Emergency dispatch systems.
• Modern office practices and procedures.
• Proper spelling, grammar, and punctuation.
• Records maintenance and retention policies and procedures.

Skill in:

• Maintaining composure in stressful situations.
• Typing and entering data with speed and accuracy.
• Operating a computer including standard software and some specializes software and equipment such as radio and dispatch systems.
• Interacting tactfully and professionally with City staff, outside agencies, and the public.
• Preparing clear and concise reports, correspondence and other documents.
• Maintaining accurate records, logs, and technical documentation.
• Establishing and maintaining effective working relationships.
• Communicating effectively both verbally and in writing.

Minimum Qualifications

High school diploma or GED equivalent AND two (2) years of increasingly responsible dispatch experience; OR an equivalent combination of education, training, and experience.
LICENSE AND CERTIFICATION REQUIREMENTS
Must possess an Arizona Criminal Justice Information System (ACJIS) certification or obtain certification within (90) days of employment.
Physical Demands/Working Environment

Work is performed indoors at the Dispatch Center.

The City of Winslow is an equal opportunity employer.
We offer a complete benefits package to full-time employees including health care, dental, vision, retirement, deferred compensation plans, flexible spending accounts, life insurance, long-term disability, holidays, vacation, and sick leave. Part-time employees who work an average of __ hours per week over the course of a year, receive benefits on a pro-rated basis. To learn more details, visit our benefits page.
01

Initial background screens are conducted on all Police Department applicants upon submission of their application. Relevant information regarding the candidate's qualifications, integrity, lawfuland unlawful past behavior, previous work performance and driving record, if applicable to the position, is included. This information is used to make an informed decision on the candidate's suitability for employment.

• Yes, I understand and agree
• No, I do not agree

02

Have you been convicted of a felony within the last 7 years?

• Yes
• No

03

If yes, please explain
04

Have you ever been terminated or forced to resign due to misconduct or unsatisfactory service?

• Yes
• No

05

Are you available to work Full-Time?

• Yes
• No

06

Are you able to work a flexible work schedule that includes nights, weekends, holidays, and includes varying shifts?

• Yes
• No

07

Are you available to work Shift Work?

• Yes
• No

08

May we contact your present employer?

• Yes
• No

09

On what date would you be available for work?
10

The information provided in your application must support your selected answers in the supplemental questions. The information you provide will be verified and documentation may be required. Please be as honest and accurate as possible. You may be asked to demonstrate your knowledge and skills in a work sample or during an interview. By completing this supplemental questionnaire you are attesting that the information you have provided is accurate. Any misstatements, omissions, or falsification of information may eliminate you from consideration or result in dismissal.

• Yes, I understand and agree
• No, I do not agree

Required Question

UPMC is excited to be hiring for a Public Safety Dispatcher opening at UPMC Altoona Hospital. This is a casual position covering various 12-hour shifts including weekends. A minimum of 4 shifts per month is required.

Why Choose UPMC?

• Paid Time Off, plus seven paid holidays each year

• Tuition reimbursement of up to $6,000 per academic year, available to employees and their dependents

• Paid parental leave and adoption assistance

• Care for your total well-being with UPMC's robust benefits package - physically, financially, and emotionally

Purpose:

Responsible for the multiple monitoring and communications functions for the Public Safety and Facilities/Maintenance departments. Handles the facility work order system and related functions. Receives work order requests, issues work orders, monitors systems and alarms, receives telephone and radio calls and dispatches staff to routine and emergency situations.

Responsibilities:

• Provide clerical duties for Operations Center-related activities including preparing purchase orders, manual typing, word processing, filing and telephone answering as required.

• Under the direction of appropriate managers and supervisors schedules the work of outside service companies, i.e., elevators, utility companies, city water authority, etc. Prepare service outage announcements as required and distributes to all affected parties.

• Responsible for monitoring and administration of the access control system. Enter and manipulate data and programs employee access cards as appropriate.

• Ensure patient safety by monitoring and initiating responses to building alarm systems including the pneumatic tube system, Johnson Control automated temperature control system, access control, security and panic alarms, Simplex fire alarm system and other alarms.

• Monitor all CCTV locations and rotate VCR tapes as indicated. Report malfunctioning cameras, obscured views, etc. Notice activity on the monitors and dispatch appropriate Facilities/HSS personnel to respond to a location.

• Receive calls for service and dispatches appropriate personnel to respond. Calls or alarms may originate by telephone call, personal request, radio or automated system or Operations Center dispatchers may observe activity on the CCTV monitors which requires intervention.

• Maintain written logs for all calls and operations center activities as needed including calls received and dispatched, safe transactions, VCR tape, fire system, etc.

• Operate facilities' work order system including receiving and opening ON DEMAND work orders, preventive maintenance work orders, work order closing and work order reporting.

• Compile, copy and distribute maintenance and construction announcements to designated department representatives and outside contractors.

• High school diploma or equivalent required and 2 years of experience in Public Safety, Security, EMS, Maintenance, Utility Services or 2 years in a role using two-way radio, multi-line telephone, or computer aided dispatch systems OR

• High School Diploma or equivalent required and is a current UPMC employee with 3 years of tenure OR

• Associate's Degree in related area required

• Previous dispatching experience preferred.

• Microsoft Office experience preferred.

• Law enforcement or EMS experience preferred.

• Problem solving skills necessary to balance multiple duties and effectively assign priorities.

• Ability to prioritize multiple communications functions and adjust to immediate needs (i.e., manage radio dispatch, telephone and alarm notification and monitor CCTV as it relates to the particular incident.)

• Interpersonal skills necessary to interact with a wide range of physicians, administrators, directors, staff and families.

• Ability to effectively interpret and communicate via telephone and radio calls.

• Ability to adjust from tedium of viewing multiple CCTV locations to demands of an emergency.

• Capability of dealing with the inherent stress of the environment.

• Ability to function as a resource for Hospital staff and provide excellent customer service.

• Computer skills in both DOS and WINDOWS environments.

Licensure, Certifications, and Clearances:

• APCO Public Safety Telecommunicator Certification required within 6 months of hire

• FEMA (Federal Emergency Management Agency) Certification IS-100: Introduction to the Incident Command System within 1 year of hire

• FEMA (Federal Emergency Management Agency) Certification IS-200: Basic Incident Command System for Initial Response within 1 year of hire

• Act 34

UPMC is an Equal Opportunity Employer/Disability/Veteran

Salary : $62,736.00 - $4,464.00 Annually
Location : OR 97386, OR
Job Type: Full-time
Job Number:
Department: Police Department
Division: Dispatch
Opening Date: 10/14/2025
Closing Date: 12/31/ :59 PM Pacific

Description

This position serves as Law Enforcement Dispatcher for the Sweet Home Police Department. Operates communications equipment to receive and process incoming emergency and non-emergency calls for assistance. Questions callers to determine the nature and urgency of requests for service. Following established guidelines, the telecommunicator will prioritize, initiate, coordinate and monitor police or other agency personnel response. Provides pre-arrival instructions to callers and relays current, pertinent information to units in the field. It requires a considerable degree of initiative and independent judgment within procedural boundaries and the ability to exhibit exemplary customer service skills in all situations. Enters and retrieves data from computer programs, maintains records, data bases and prepares reports.

Dispatchers must have the ability to work effectively in both a team environment as well as independently and be flexible to accommodate for changes in call volume, multi-tasking, field activity and changing work activities. This position requires rotating shift assignments and is subject to mandatory overtime in accordance with maintaining a fully operational 24 hour facility.
Essential Duties

ESSENTIAL DUTIES AND RESPONSIBILITIES
(Illustrative Only. Any single position in this classification will not necessarily involve all of the listed duties below and other positions will involve duties which are not listed. These duties represent the essential functions needed of persons in this classification.)

Operates a computer-aided dispatch system, receives emergency calls from the public requesting law enforcement assistance. Determines the nature and location of the emergency; determines priorities, and appropriate response in accordance with established procedures. Maintains contact with all units on assignments. Maintains status and location of police resources.

• Receive and process non-emergency calls for service.
• Adheres to strict confidentiality policies.
• Enter, update and retrieve information from a variety of computer systems. Receive requests for information regarding vehicle registration, driving records and warrants, and provides pertinent data.
• Monitors several complex public safety radio frequencies. Operates a variety of communications equipment, including radio consoles, telephones and computer systems.
• Must be able to deal with crisis situations or hostile people on the telephone.
• Accurately enters data into Records Management system including: reports, citations, warrants, property, persons and vehicles.
• Actively participates in data entry quality control program.
• Monitors and reports equipment performance variations or malfunctions.
• Relays and receives information from other public and private organizations; notifies or activates other service agencies including Linn County Sheriff Office, Oregon State Police, City Public Works, State Highway Department, Animal Control, and Linn County Mental Health, etc.
• Studies and maintains familiarity with major roads, streets, industrial areas, public buildings and the general geographic locations and landmarks in the City of Sweet Home.
• Performs related duties as required or assigned.

Required Qualifications

Candidates must be 18 years of age, be a U.S. Citizen or are actively becoming a U.S. Citizen, have a high school diploma or GED. Must have the ability to speak, read and write the English language. Be of good moral fitness, as determined by a thorough background investigation. Be free of any conviction for any felony; any misdemeanors involving violent behavior; or unlawful use, possession, delivery, or manufacture of a controlled substance, narcotic or dangerous drug. Pass a written test and oral interview as prescribed by the police department. Be willing to work weekends, holiday, varying shifts and extra hours. Possession of a valid motor vehicle operator's license and an acceptable driving record at the time of appointment may be a condition of employment. Must pass a general physical examination as required by the Department of Public Safety Standards and Training and a comprehensive psychological examination.

Candidates must be able to obtain the Oregon Department of Public Safety Standards & Training (DPSST) Basic Telecommunicator certification and Law Enforcement Data Systems (LEDS) certification within one year of hire. Must possess and maintain a valid CPR/First Aid card.
Desired Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Incumbents must possess the following: the ability to learn new techniques, including the operation of new equipment and software programs and to adapt quickly to changing work requirements in a high intensity work atmosphere; the ability to learn the geography and address system of the City of Sweet Home and outlying areas; the ability to read and interpret area and street location maps and other geographic information sources. This position requires substantial competence in performing and prioritizing multiple simultaneous tasks. Incumbents must possess the ability to operate variety office equipment appropriately and efficiently; memorize radio codes, employee number, laws, Police Department procedures and extensive resource information.
Benefits

The City of Sweet Home offers a generous, comprehensive benefits package to employees and eligible dependents.

City of Sweet Home
Benefit Summary - SHPEA-Dispatchers
Insurance
Medical/Dental/Vision Coverage is effective the first of the month following 30 days of employment. The City pays 95% of the premium cost for employee and eligible dependents.

• Regence CoPay Plan B , 500 deductible ( 1,500 family)
• Dental Insurance available through Delta Dental or Willamette Dental
• VSP Insurance , 12 month exam/lenses and 24 month frames

Life/Accidental Death & Dismemberment City-paid Basic Life Insurance and AD&D , 30k each policy
Optional coverage available for employee and/or dependents (employee paid)

Long Term Disability- If an employee is unable to work due to injury or illness, this benefit pays 66 2/3% of the employee's salary, after satisfying a 60-day waiting period. The City fully pays the premium.

Retirement
Mission Square Retirement-The City participates in a 401(a) defined contribution plan. New employees have a six-month waiting period before the City begins contributions. The City contributes 12% of monthly wages on behalf of the employee.

Deferred Compensation-Employees are eligible to make pre-tax contributions to a 457 deferred compensation plan. There is no City contribution to the 457 plan.

Additional after-tax plans are available upon request

Leave Benefits
Sick Leave-Employees accrue 8 hours of sick leave (pro-rated for part-time) per pay period month.

Vacation-Following 6 months of service, employees are eligible to use accumulated vacation hours. Vacation accruals per pay period month start at 8 hours per month and increase with years of service (pro-rated for part-time).

Holidays-Dispatchers may receive pay equal to 10 hours monthly or