20 Customer Service jobs in Spartanburg

Job Description

Position Overview:
Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products.

Responsibilities:

• Establish customer relationships and follow up with customers, as needed.
• Use a customer-focused, needs-based review process to educate customers about insurance options.
• Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.

• Simple IRA
• Hourly pay plus commission/bonus
• Paid time off (vacation and personal/sick days)
• Growth potential/Opportunity for advancement within my agency

• Interest in marketing products and services based on customer needs
• Excellent communication skills - written, verbal and listening
• People-oriented
• Detail oriented
• Proactive in problem solving
• Able to learn computer functions
• Ability to work in a team environment

Job Description

About our Agency:
Ive been with State Farm for more than 16 years5 as a team member and 11 as an agentand Im proud of the team weve built. Outside the office, I stay busy with my wife and our three boys, ages 11, 8, and almost 2. I coach baseball, serve as YMCA board chair, and stay active in our church while also sponsoring local teams and nonprofits.

Our agency is small but driven, with 4 team members who work hard and support one another. We offer 20 days of PTO, a Roth 401K with matching, and plenty of opportunities to grow and succeed together. Over the last three years, our office has ranked #2 overall, and were looking for a self-motivated, team-oriented individual to help us reach #1.

Position Overview:
Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products.

Responsibilities:

• Establish customer relationships and follow up with customers, as needed.
• Use a customer-focused, needs-based review process to educate customers about insurance options.
• Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.

• 401k
• Hourly pay plus commission/bonus
• Paid time off (vacation and personal/sick days)
• Flexible hours
• Growth potential/Opportunity for advancement within my agency
• Licensing paid by agency

• Interest in marketing products and services based on customer needs
• Excellent communication skills - written, verbal and listening
• People-oriented
• Detail oriented
• Proactive in problem solving
• Able to learn computer functions
• Ability to work in a team environment
• Property & Casualty license (must be able to obtain, current licensees preferred)

Job Description

Position Overview:

Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products.

Responsibilities:

• Establish customer relationships and follow up with customers, as needed.
• Use a customer-focused, needs-based review process to educate customers about insurance options.
• Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.

• Simple IRA
• Salary plus commission/bonus
• Paid time off (vacation and personal/sick days)
• Flexible hours
• Growth potential/Opportunity for advancement within my agency
• License reimbursement

• Interest in marketing products and services based on customer needs
• Excellent communication skills - written, verbal and listening
• People-oriented
• Detail oriented
• Proactive in problem solving
• Able to learn computer functions
• Ability to work in a team environment

Job Description

Benefits:

• License Reimbursement
• Simple IRA
• Hourly Plus Commission
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Opportunity for advancement
• Paid time off
• Training & development

• Answer customer inquiries and provide policy information.
• Assist clients with policy changes and updates.
• Process insurance claims and follow up with clients.
• Maintain accurate records of customer interactions.

• Strong communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.

Job Description

Big Lots is seeking motivated individuals to support our Stores as we provide essential products at great values to the communities we serve.

Summary

As a Big Lots Customer Service Associate you will be responsible for providing excellent customer service to our customers. Key priorities include greeting customers, assisting them with selection of merchandise, completing transactions, and answering questions regarding the store and merchandise. Other duties may include unloading trucks, processing freight, recovering merchandise and stocking shelves.

Duties and Responsibilities:

• Provides customer engagement in positive and approachable manner.

• Assists in maintaining a clean, well-stocked store for customers during their shopping experience.

• Helps in the unloading of merchandise from delivery trucks, organizes merchandise, and transports merchandise from stockroom to sales floor.

• Independently stocks shelves and recovers merchandise in the store.

• Accurately handles customer funds and processes transactions using the POS system.

• Remains constantly aware of customer activity to ensure a safe and secure shopping environment.

• Performs all other duties as assigned in order to maintain an effective and profitable store operation.

Position Requirements:

Education: Prefer completion of high school or equivalent. Ability to follow directives and interpret retail operational documents as assigned.

Experience: Prefer experience working in retail, hotel, restaurant, grocery or drug store environments.

Physical Requirements: Ability to regularly lift up to 50lbs from floor level to above shoulder height; must be able to meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, twisting, and repetitive lifting, with or without reasonable accommodation.

Availability: Ability to work a flexible schedule including days, evenings, weekends and holidays.

Skills and Competencies: Customer Focus, Developing Potential, Results Driven, Strong Organizational Skills, Communication Skills, Problem Solving/Decision Making, Job Knowledge and Relationship Management.

Working Conditions

•Retail store environment where extended periods of standing are required

•Retail store stockroom environment subject to fluctuations in temperature

•Frequent lifting and maneuvering of merchandise and displays.

•Exposure to dust and extreme temperatures while unloading trailers.

•Scheduled work hours may vary, to include evenings and weekends.

• Occasional use of ladders required.

Job Description

Benefits:

• Company parties
• Competitive salary
• Dental insurance
• Employee discounts
• Flexible schedule
• Free food & snacks
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• Vision insurance

• Maintain communications with waiting customers, keep them informed of wait times, answer questions. Answer telephone, direct calls, and answer customer inquiries.
• Educate customers regarding the condition of fluids and filters, services available, promotions, and product guarantees.
• Remind customers to submit feedback about their visit.
• Thank all departing customers, remind them to return.
• Review Service Order Ticket thoroughly with customers at check-out, explain services performed, purpose of static sticker, and reminder card.
• Process all payments using the computer system and credit card machine.
• Perform courtesy work when needed.
• Assist manager in resolving customer complaints.

• Make coffee; keep fresh coffee available at all times.
• Clean and straighten the coffee service area. Clean and straighten waiting room chairs and tables. Clean waiting area restrooms, and stock restroom supplies a minimum of three times during the day.
• Stock and maintain current reading materials ensuring it is appropriate for children. Stock supply of cups, creamer, sugar, and stirrers.

• Clean and straighten countertop and desk. Clean computer and equipment. File and organize paperwork (assist manager).
• Stock Service Order Tickets.
• Input vendor shipments on computer

• Place customer quality assurance calls, write customer thank you notes.
• General center maintenance and cleaning duties.
• Attend crew meetings as required.
• Run errands and perform other duties as assigned by a Supervisor.

• Excellent customer service skills
• Basic literacy (ready, writing, math skills), Verbal and written communication skills, Keyboarding skills, Beginning computing skills
• Attention to detail and accuracy
• Previous customer service and general office experience necessary

• Discounted Services for Employees
• Flexible Hours
• Opportunities for Advancement

Job Description

Club Role - Customer Service Representative (CSR)

Here at Crunch Fitness, we strive to cultivate a culture of diversity, acceptance, empowerment, and fun. We are searching for energetic and charismatic individuals to join our team!

Job Summary

The Customer Service Representative (CSR) role ensures all members, guests, and prospective members receive top-notch customer service.

Duties & Responsibilities

● Greet and check in all members, guests, and prospective members

● Answer phone calls in a polite and professional manner

● Inform prospective members about our membership options and current promotions

● Facilitate necessary updates to members’ accounts

● Ensure all retail items are fully stocked

● Operate the POS system and accept payments

● Assist in maintaining the neatness and cleanliness of the club

● Other duties as assigned

Compensation

● Part time employee

● Hourly rate

● Complimentary gym membership

Qualifications

● High school diploma or equivalent

● Customer service - 1 year (preferred)

● CPR/AED certification (preferred)

● Basic computer proficiency

● Professional attitude

● Upbeat and positive personality

● Efficient and effective communication skills

● Ability to multi-task and excel in a busy environment

Job Requirements

● Pass drug screening

● Background check

● Use of finger scan technology for recording time worked

● Not eligible to work remotely

Job Description

Big Lots is seeking motivated individuals to support our Stores as we provide essential products at great values to the communities we serve.

Summary

As a Big Lots Customer Service Associate you will be responsible for providing excellent customer service to our customers. Key priorities include greeting customers, assisting them with selection of merchandise, completing transactions, and answering questions regarding the store and merchandise. Other duties may include unloading trucks, processing freight, recovering merchandise and stocking shelves.

Duties and Responsibilities:

• Provides customer engagement in positive and approachable manner.

• Assists in maintaining a clean, well-stocked store for customers during their shopping experience.

• Helps in the unloading of merchandise from delivery trucks, organizes merchandise, and transports merchandise from stockroom to sales floor.

• Independently stocks shelves and recovers merchandise in the store.

• Accurately handles customer funds and processes transactions using the POS system.

• Remains constantly aware of customer activity to ensure a safe and secure shopping environment.

• Performs all other duties as assigned in order to maintain an effective and profitable store operation.

Position Requirements:

Education: Prefer completion of high school or equivalent. Ability to follow directives and interpret retail operational documents as assigned.

Experience: Prefer experience working in retail, hotel, restaurant, grocery or drug store environments.

Physical Requirements: Ability to regularly lift up to 50lbs from floor level to above shoulder height; must be able to meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, twisting, and repetitive lifting, with or without reasonable accommodation.

Availability: Ability to work a flexible schedule including days, evenings, weekends and holidays.

Skills and Competencies: Customer Focus, Developing Potential, Results Driven, Strong Organizational Skills, Communication Skills, Problem Solving/Decision Making, Job Knowledge and Relationship Management.

Working Conditions

•Retail store environment where extended periods of standing are required

•Retail store stockroom environment subject to fluctuations in temperature

•Frequent lifting and maneuvering of merchandise and displays.

•Exposure to dust and extreme temperatures while unloading trailers.

•Scheduled work hours may vary, to include evenings and weekends.

• Occasional use of ladders required.

Job Description

We are looking for a dedicated Customer Service Representative to join our team in Spartanburg, South Carolina. In this long-term contract position, you will handle inbound calls in a fast-paced call center environment while delivering exceptional service to customers. If you have strong communication skills and excel at multitasking, this role offers an exciting opportunity to contribute your expertise in customer support.

Responsibilities:
• Respond to inbound customer calls promptly and professionally, addressing inquiries and resolving issues.
• Maintain accurate and thorough records of customer interactions using data entry systems.
• Communicate effectively via email to provide detailed responses and follow-ups.
• Schedule appointments and manage calendars efficiently to meet customer needs.
• Handle both inbound and outbound calls as required to ensure seamless support.
• Perform order entry tasks with precision, verifying details for accuracy.
• Utilize Microsoft Word and Excel to create and manage documents related to customer service.
• Collaborate with team members to optimize workflows and improve customer satisfaction.
• Stay informed about company products and services to provide accurate information.
• Adhere to company policies and procedures while delivering high-quality service.• Proven experience in a call center or customer service role.
• Strong skills in answering inbound calls and providing support.
• Proficiency in data entry and maintaining organized records.
• Experience with email correspondence and precise communication.
• Familiarity with scheduling appointments and managing calendars.
• Competence in Microsoft Excel and Word for documentation tasks.
• Ability to handle both inbound and outbound calls effectively.
• Detail-oriented with a focus on accuracy in order entry and customer interactions.